user
Family Dollar
2020 Harford Rd, Baltimore, MD 21218, United States
Appearance
Family Dollar
Comments
Do
Review №1

Nice big parking lot. Its in a area that is in need of stores that carry a variety of stuff . This is not a true dollar store, some things are more than a dollar... but still you can find a little bit of every thing in a pinch not bad at all. The people who work there are usually pretty nice keep up the good work and thanks for being there when needed !

Do
Review №2

Family Dollar its a pretty good store and they have very good prices and nice stuff

La
Review №3

Employee was rude & dismissive towards us. Bought a DVD player that would not work at all, every disc just said Error. Our mistake was apparently not trying to exchange it within 30 days. All he said was return policy is 30 days and we explained we didnt want to return it, we wanted to exchange it. He barely even looked in our direction & when we asked to speak to a manager, he called him on a cell phone & spoke to him himself!!! I dont even know if I believe he was actually speaking to someone! If an item is straight up BROKEN, it shouldnt matter if its been 32 days or 1! If u must go to a Family Dollar, I definitely recommend a different location.

To
Review №4

A worker was kind enough to get another one (a guy) to get 10 cases of water, have them scanned and then took them out to the car and helped with my bags too! Great service! Hartford Rd. Family Dollar

Wi
Review №5

Great store! Great customer service! Very nice and clean! And the cashier name Will is a very polite and patient young man always positive and helpful i love this store

Ma
Review №6

A Nice young man that was putting up items was very helpful in finding a item for me

Je
Review №7

Lol 😅 yeah ohh boy lots of fun haha

Su
Review №8

Excellent customer service .Low prices

Ti
Review №9

I love it. Its always stocked up

Ti
Review №10

OMG I love Family Dollar thats my household store and everything else 🥰🥰🥰

br
Review №11

Only have one register open always cashier was eating caswell as had headphones on while working the register aisles are always full of inventory not stocked can never find a employee on the floor

Wh
Review №12

I don’t know why these stores are always ghetto ! I use to work for the one on Harford / Coldspring.Not safe to only schedule two ladies to work on the entire store .Some of the roughest customers come in there, stealing and getting out of hand with you .But the district manager is ghetto so there you have it !

E.
Review №13

Clean and orderly, keeps everything pretty much well stocked.

Ll
Review №14

Very friendly staff helpful always asking if u need help love shopping bargain prices.

ch
Review №15

Cashier gave horrible service she spent the entire transaction having full blown conversations with every other co worker around her she left no help to the person she was supposedly serving which was me.

Ti
Review №16

This store need help bad. Clothes and food on the floor, where is the manager.

Ro
Review №17

Affordable place to get the things I needed. Thanks

Ra
Review №18

Always junkie and to much stuff in the aisle making it hard to shop

Ti
Review №19

Customer service is amazing makes you always want to return for products. Management runs this store in a very high standard. Story it was a young lady that came into work and her hair and uniform was out of order. Management Im assuming told her to return home get herself in order and return. As I was leaving the store she was returning and all was intact with her uniform. This is great management and this manager not only took pride in this younglady he took pride in the store and how it should be represented.Impressed Consumer and Valued.

An
Review №20

Very rude female manager!!! She needs more training on customer courtesy.

Do
Review №21

All went well and family Dollar social distancing was good

Me
Review №22

Family Dollar was great.. very very nice cashier this time.

Ro
Review №23

Customer service was polite and respectful!

Ad
Review №24

Staff are not attentive enough at this store, didnt feel welcome here, no hello or good morning when I entered establishment all I recieved was a funky attitude. Will never come back here again.

Je
Review №25

Finally found spray disinfect sprays after 4 months

No
Review №26

Unfortunately I would not give this location a five-star because of the parking lot having a lot of trash and then upon entering the store the front entrance only had one door to enter and exit and it also was filled with XS merchandise as well as there was only two Associates available. The store was also a bit cluttered, however, there was plenty of merchandise for the coming season. The cashier was pleasant.

Te
Review №27

Good brand

To
Review №28

Well stock customer friendly

li
Review №29

They need to unbox items..stuff be stacked up in hard to find.good staff cool workers

Mi
Review №30

Store needs to be clean,staff was very helpful and friendly.

Ke
Review №31

Only one register open, always? Way to save on quality service.

Ch
Review №32

Always enjoy my time there. Always have something i want!!

An
Review №33

The one on Harford across from Windys can be a little cleaner the employee was polite

La
Review №34

Looks dirty as dirty can get from the outside. Trash galore. Imagine the inside is no better.

Au
Review №35

Great staff

Je
Review №36

Horrible HORRIBLE customer service about 30 minutes before the store closed they dont let you buy cigarettes talking about they have to count them 90% of the female cashiers seem to have an attitude ESPECIALLY the female manager Ive experienced just before closing time she seems like she doesnt want to be there and they lie about what they dont have in stock after they put you on hold with no intent on ever picking back up so after u call them 30 times and they finally answer they lie and say they dont have the item but its too late youre already at the store and check to see they do have it they need to stop hiring female managers that have bad attitudes Id rather deal with older people

Ma
Review №37

Decent location. Well stocked and friendly staff.

A
Review №38

I only pressed the first star because thats how you are able to leave a response. They are the worst the staff lazy and very disrespectful. THE WORST

Jo
Review №39

Very nice store and cheap to

Re
Review №40

It was alright the cashier was very pleasant but it seems as tho lately they dont have in stock what ive came to get n its been more than 4xs that ive been in there, i dont know whats going on but the mgr. needs to get on their job n check up on their stocks n supplies n the store wasnt that clean

de
Review №41

The Store generally is stocked, but there have been times ts low on inventory. When you walk everywhere you go, this can be problematic when your expecting the store 2 have it in & its not & you either have 2 wait or go somewhere else & spend more money !! We all know that stinks !! So hopefully the Managers can get this under control. Thank you !!

Eu
Review №42

Has pretty decent amount of what you are searching for at a reasonable price.

Th
Review №43

Needs more cashiers but over good place for quick shopping

Da
Review №44

In and out!

Jo
Review №45

Not a bad dollar store.They just did some renevations and looks good inside.

La
Review №46

Its ok I guess

S
Review №47

Great place to shop and great prices

Al
Review №48

Nice store. Good selection

Th
Review №49

Store is not clean and very disorganized!

Em
Review №50

It gets crowded really fast, but the people who work there are cool at all times

Mi
Review №51

Good prices, but the wait in the checkout lines could be very long

Ma
Review №52

I had a terrible experience at this store. I wanted to check for a deodorant which I have previously purchased but could not remember the name. The security guard would not allow me to look. He insisted that I had to go through the check out before looking. What a stupid rule!!

al
Review №53

They usually keep their shelves stocked up. I say thats pretty good food a dollar store.

Pa
Review №54

Nice,friendly and good prices!

Ri
Review №55

Didnt have some of the basic things.

An
Review №56

The cashiers are very polite and helpful

Ga
Review №57

It was fast,friendly,found what I needed

Ta
Review №58

Good service and advice 💯

Mi
Review №59

Prices are good,and its easy to get to.

Ja
Review №60

Always have what Im looking for

Ch
Review №61

Excellent staff

Ge
Review №62

Great reasonable place to shop

Am
Review №63

Always crowded an always an i mean always gave one cashier!! Pathetic!

Mo
Review №64

Okay store, not alot of selection.

Fe
Review №65

Quick checkout with the new setup

Ve
Review №66

Service is pretty nice

Ve
Review №67

Couldnt find what I was looking for mailing envelopes None

An
Review №68

They should have more staff because you have to wait in line too long

Ba
Review №69

Candy section was tapped out need to restock

Y
Review №70

I Love Family Dollar

Da
Review №71

Its awful. They have terrible customer service. Just dont go

Ta
Review №72

This is one of the worst Dollar Stores in the city.

De
Review №73

My go to place instead of Walmart.

Ca
Review №74

Convenient in pricing and location

Cy
Review №75

They have a lot of stuff that you would not think was there check them out from house supply to food baby items gifts for Christmas an staff willing to help you

as
Review №76

Convenient place to shop

ja
Review №77

Always great staff

Yv
Review №78

Ok except didnt have items. Very clean

Wi
Review №79

Employee are very helpful

Na
Review №80

Dont have anything in stock not enough staff to help customers

Sh
Review №81

Its OK for what it has although some of the cashiers seem so unorganized

G-
Review №82

Since theres no Supermarket fan dollars an excellent place to go

Sh
Review №83

Everything is everywhere. But there isnt a long wait in line.

Pa
Review №84

Family Dollar have it all at prices I can afford.

Re
Review №85

Not good to shop at, bad customer service and the lines are always long.

Ze
Review №86

Limited products. Cashier (s) not welcoming or friendly. Store very messy.

Wh
Review №87

Theres never any enough staff working and normally only one cashier which means you have to stand in-line forever!!!

Da
Review №88

Crowded at most times and cashiers can be rude

An
Review №89

Good place

An
Review №90

Pretty good

St
Review №91

Long lines, 1 cashier.

Ke
Review №92

Friendly location in the hood 3/2/19

Jo
Review №93

Lines are outrageous. Some of the product be open like it was tampered with. The reason why it even got a three because of the location and customer service.

St
Review №94

Things on the shelves with the wrong price

we
Review №95

Alright and Fast

Sl
Review №96

Inexpensive and cordial

Al
Review №97

Always one register open

Ni
Review №98

Love the changes

Ms
Review №99

Need more lines

Ja
Review №100

Ill be visiting again

Information
16 Photos
100 Comments
3.7 Rating
  • Address:2020 Harford Rd, Baltimore, MD 21218, United States
  • Site:https://familydollar.com/locations/md/baltimore/25510/
  • Phone:+1 410-951-7617
Categories
  • Clothing store
  • Dollar store
  • Discount store
  • Discount supermarket
  • School supply store
  • Tobacco shop
  • Toy store
Working hours
  • Monday:7AM–8PM
  • Tuesday:7AM–8PM
  • Wednesday:7AM–8PM
  • Thursday:7AM–8PM
  • Friday:7AM–8PM
  • Saturday:8AM–8PM
  • Sunday:7AM–8PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
Similar organizations
  • Family Dollar2813 Greenmount Ave, Baltimore, MD 21218, United States
  • Family Dollar5330 Frankford Ave, Baltimore, MD 21206, United States