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R&Z 2 AUTO SALES
5827 Belair Rd, Baltimore, MD 21206, United States
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R&Z 2 AUTO SALES
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Ja
Review №1

I got a truck from them and i was very pleased with the Dodge ram i got. I highly recommend them. They were helpful and respectful with customers.

Si
Review №2

I was able to get my second car from here, with good recommendations from the staff I’m so grateful for these guys for helping me and my dad out!

Am
Review №3

Pleasure to work with. Easy car buying experience and great price. Highly recommend!!

Ka
Review №4

Amir helped me get what I wanted and worked with me. I can call anytime and he always responds. Thanks for getting me back on the road again!

Mi
Review №5

I got great service from R @ Z, they helped me get the truck I saw on car gurus and it was the cheapest one in the area . Mr. Jimmy and Mo, did what was needed to complete my Finance and made sure I was satisfied and happy. Vehicle had less miles and was in excellent condition.

Ja
Review №6

Please be warned, this company only does Maryland Inspections, but wont install new air filters for their vehicles. They sold me a car with extremely bad air filters. They refused to reimburse me the difference for the cost of the filters and labor to install. I took the car to a license Mazda dealership to get fully inspected and verify the condition of the car.

Ma
Review №7

It was off to a good start but after while things went left. They give you the run around on everything make promises they can’t keep and can be very unprofessional.I would not do business with them again...This is just my opinion !

Su
Review №8

If you fear smaller dealerships....DONT. After visiting 6 other dealerships of many sizes, this one was by far the best. From the customer service, to the selection AND quality of the cars available to the cleanliness of their environment. This was a great experience for both me and for my son who was purchasing his first car. Thanks for being there for us and for not being pushy like the rest. We will return for our next car for sure! Mos the best!

ri
Review №9

I purchased a 2005 Lexus from R & Z Auto Sales and was very satisfied with the car buying experience. Mo was my salesman and was very courteous and friendly. When I picked up my permanent tags I asked Mo how would I go about getting an additional remote key for my car. Mo called a local Lexus dealership and inquired about the key. Even though the parts department placed him on hold several times, and for several minutes, Mo persevered and was able to negotiate a good price for the remote key that included a dealer discount on the key. This is what I consider excellent customer service, and I have already recommended R & Z Auto Sales to several family members and friends.

ha
Review №10

Where do I start I brought a Volkswagen Passat from here 2 years ago and I stated to have problems with it I take it to the dealer and they tell me my timing chain needs to be fix only to have the car for two years wow not only that I go threw my warranty for it to be covered and now they call and says the engine is bad off that they sold me a lemon even tho I were getting my oil changes and maintenance on the vehicle so now I’m without a car and still owe a lot on the car where this done put me in a bad spot I have a car that I’m paying on and can’t even drive it 😭

Re
Review №11

This place is terrible I was in a bind and had to get a vehicle to get back and fourth to work and they sold me a lemon

La
Review №12

This place doesn’t deserve 1 star. Please check the offer before you accept because these people are finessing the system and sugar coating the loan so that you would sign off. This was a lesson learned for me. They told me I had to put down $500 and on the loan paperwork they put that I put down $3500 which I didn’t. They just tacked it on to the price of the car and now it seems almost impossible to get out of it. Whatever you do STAY AWAY FROM THIS DEALERSHIP

Da
Review №13

If I could give them zero stars I would. Of course like any used care dealership when I initially brought the car everything was fine and working (to my knowledge). I purchased the vehicle on February 19th. Of course it was cold so we had no use in the air conditioner. So May comes around and its hot and we turn on the air.. only hot air blows out. Okay fixable problem we figured so we call them take it to get fixed and they try to charge us $80 for a problem that shouldnt have been there since we just brought the vehicle not even 3 months ago. Skip past that, not long after we brought the vehicle it started to make a winding up sound as we drive, the window got off track, and the car wouldnt start up (this is only after having the car for 3 1/2 months). Very long story short, they didnt want to recognize the issues that the car already had prior to purchase, they wanted to charge us extra for things covered by our insurance/ warranty. And they do not cooperate well when its an issue with their business. I would not recommend going here. At all.

Aa
Review №14

Just left R&Z Auto Sales. Great experience, great deal on a 2013 Honda Accord with a 40k mile bumper to bumper warranty. Met with Moe, Mike, Larry and Tavon. Great group of guys very helpful and willing to make a good deal. They pride themselves with great customer service. I would definitely recommend coming out to check these guys out.

La
Review №15

It was amazing experience ever . They service was wonderful from the time I step on the lot.Friendly people Tavon was wonder he explain everything step by step he was patient with me.Mike was friendly and jolly while waiting for my paper work to go threw they made me feel at home. It seem like I knew them for years, also when I went on the test drive they made me feel like it was already mines.I love everyone there I will come back again and again. Im going bring my Dad back here and my daughter also. You have to come here to get your vehicle,Wonderful Wonderful people here nothing but family. Thanks everyone at R&Z

La
Review №16

We realized that we were charged too much for our vehicle and to call and clarify our information or what should have been told to us it was a hassle and we got the run around. Check information before accepting a offer that may sound good. Lesson learned.

Si
Review №17

Tavon and Mike are miracle workers, they got me car with decent monthly payments. I lost all hope and they made it work. The service is wonderful and they handle you with care, they treat you like family. I wish I would have came sooner. You guys are the greatest. Im sending everyone to you. Come here for your car needs they got your back 🙌🏾👍🏾😀

no
Review №18

I really appreciate the way these people treated me. I have been trying to buy my first car. Moe Bruce Jimmy & Abdul walked me through every step with a patience that you just cannot find at any old dealership. Shout out the R&Z2 family!

Ki
Review №19

After spending 2 weeks searching for a car and being disappointed I wanted to give up. I was driving down belair rd on my way to another dealer but spotted this lot because the car I wanted was sitting front row. Went into the office was greeted with a warm welcome I told them exactly what I wanted and what money I had and they made it happen in less than 2 hours. That was a miracle because I just spend 2 weeks hearing nothing but nonsense. These guys are awesome and I will definitely recommend them and come back in the future

Ti
Review №20

Went in to buy a car, excellent customer service! Got me a great payment and even helped me shop car insurance. Will definitely refer friends and family,

Sh
Review №21

Awesome staff!! They were helpful and very compassionate! I will definitely be referring all my friends and family there!! #TeamRzAutos💪😎

7a
Review №22

The guys here are honest and really work to get you the best car for what you can afford. They dont try and let you get out with a car you cant afford. The cars I have bought here have all been in good shape and they stand behind whatever they promise.

Ty
Review №23

I went to buy a car, next day it was gone because an employee bought it. They said I could have it back for $500 more than what they originally sold it for. Strike 1. I said no since there were other cars I liked there. I told the manager my budget and he recommended a car and refused to tell me the price until I looked. I agreed to look thinking he’d slide me a deal, but when I came back he told me it was double my budget. Strike 2. Then I looked at a 3rd car, got in to test drive it. I’m behind the wheel waiting for Bruce to come back with plates so I can drive. Bruce came out and asked me“are we getting your business today”I said maybe depending on how this drive goes and what a mechanic says.Bruce then took the keys out of the ignition and says. “Come back when you’re ready to buy a car” basically telling me to go home. Strike 3. My advice is. When u see the strikes. Get out. Glad I did. Two stars and not 1 because they were friendly.

Th
Review №24

Im definitely pleased! I have purchased 2 cars from R & Z and I love them! Tavon is a good man! He made both my car buying experiences easy and pleasant! No complaints over here!

La
Review №25

Great people with excellent customer service. Mo, Tavon, Mike are the best.. Got very low interest and saved me A lot of money.. Im very Happy and highly recommend to every new car buyers to stop buy R&Z 2 Auto Sales.

Ke
Review №26

This is one of the best dealership in baltimore flatout💪💪💯 thanks amir for the outstanding service i will be back soon 10/30/19

To
Review №27

I am a first time customer for A &Z and the service there was excellent. Mike and Tavon were very caring and understanding. The car is in perfect condition and I am sure I will enjoy my new car. I will most likely buyanother car from them and will refer anyone interested in purchasing a car

Ca
Review №28

We Purchased 2011 Nissan altima from this dealership.They give us good deal.car note is really reasonable. They will work with you regardless of your credit situation. I will def go back to them.

Sh
Review №29

Really Great car place,I was denied by multiple car lot but these people put him in 2015 Chrysler 200 that runs great

mr
Review №30

Hands down the best experience I have had by far.They only promise what they can deliver. I recommend this dealer with two thumbs up there is no pressure and you will leave very happy

Ti
Review №31

Tavon was very instrumental in helping me make a huge decision. I wasnt rushed & I was treated as an individual. Great service. Great people. Nice selection in cars.

Ma
Review №32

Really wonderful working with a great group of guys .They were very polite, pleasant & very professional .And I was very pleased .I will be referringfamily and friends.I had a wonderfulexperience .......

ta
Review №33

Very good experience! The salesperson Mike was funny and energetic! And Tavon is the finance man with the master plan!! I would definitely refer anyone who wants a car to get it done...

Ni
Review №34

My experience was nothing but great. Professional and caring to all of me and my husbands concerns and needs. We would recommend friends and family to try and get the same experience we did.

Ab
Review №35

Great customer service. Fair prices. Nice cars

Mi
Review №36

THE BEST SERVICE EVER. Tavon and his team worked their magic and now Im riding in my new BMW. Payments were I wanted with an excellent interest rate as well. If your looking for a car look no further these are the guys you wanna buy from. They under sell and over deliver.

Kr
Review №37

Bought a car,really good and trustworthy,Ill buy all my cars there for now on

Le
Review №38

They are awesome peoples they will help you in everything we got a car there and we will came back for our 2nd one.

Da
Review №39

Customer service was excellent. Wasnt able to get the vechile I was I interest in. The guy had me drive 1hr there to try and convince me to get something else. Waste of a good Saturday.

je
Review №40

It was a great experience I am totally happy with outcome

Ye
Review №41

They have nice cars. Great people

La
Review №42

Only one cool here is Bruce, These Guys I have $3,000 as a down payment they held it for 2 months, they was pose to get me a car an said they took it back in the end I got a refund an went somewhere else, DONT DO IT

Te
Review №43

Mo was a great salesman he gave me great customer service. Low mileage on my 2011 Honda Accord ☺️☺️ thanx mo I will definitely recommend and purchase here again.

Sh
Review №44

Man cant say enough about the Sales and finance manager name Tavon. He is a real car guy. 7 dealers told me no or I needed a ridiculous amount of money to ride. Because of Tavon I am riding and within my budget. If you wanna buy a car from someone who cares he the man to see.

ky
Review №45

Everyone was very helpful. I had a lot of questions and Tavon never hesitated to answer them completely. He waa understanding and helped to alleviate my car buying tension.

De
Review №46

This is a dishonest business using false advertising to lure customers. A 2013 Ford Focus (VIN 1FADP3F22DL288900) is being used to draw customers in. Beware! I wasted time scheduling an appointment to go there to test drive this vehicle. When I got there, after scheduling an appointment, talking to the salesman the day prior AND less than an hour prior to my arrival to confirm that I would be there, I was told when I arrived that the manager drove the Ford Focus home! Next I was grilled about how much I was willing to pay. It was advertised for $6995 but I was told they could not sell it for less than $7995 because that’s what they owe on it. I was also told that I would have to pay other fees on top of that. Really??? Bottomline, they weren’t interested in selling me that car! Do your research before wasting your time here!

ro
Review №47

Customer service was excellent. Was able to get my daughter a 2013 Nissan Sentra for a Christmas present. Tavon and Moe under sold and over delivered. Great job guys.

Ti
Review №48

All I can say is you will not be disappointed! When no one else could help me- Tavon and R&Z could and did!! best experience EVA!!!!

Ka
Review №49

I love this place this is my 1st experience 28th buying a car. And I was helped in every way. My Tavon Harrell really did his thing, he was and is very helpful with everything. Oh Ill be back for my next car.

Mu
Review №50

If you are in the market looking for a car then you should stop by R&Z 2 AUTO SALES. They will work with you no matter if you have bad credit.. Great people with excellent customer service.

Ro
Review №51

Very nice place friendly staff. Try them out

Tr
Review №52

Mike and Mo are awesome! Great service! Very easy experience! Love the car!

Ke
Review №53

My first car purchase and couldnt have came to a better place. Tavon and Mike cared about me as a customer and I walked out with a low car payment with a low down payment. I encourage anybody who is a first time buyer or shopping in general to check these guys out.

ki
Review №54

They gave us wonderful service, great rates, and can get you approved with bad credit and lil money down.

Aq
Review №55

We Purchased 2016 Nissan Altima from This Place.It run great.Staff is amazing

Ch
Review №56

I initially met with Mike who quickly let me know my options and what they could do for me. He also let me know what I needed to leave the lot with a vehicle and I did just that. Thanks to Tavon Who took on my transaction while Mike was away im leaving today with my new (but used) vehicle

Ta
Review №57

I REALLY LIKE THE CUSTOMER SERVICE...I WAS HELPED BY TAVON HARRELL HE WAS EXCELLENT I GOTTA CALL FROM HIM TELLING ME TO COME GET MY CAR WITHIN 2 DAYS OF SPEAKING WITH HIM, I WAS TOTALLY SUPRISED N EXCITED...I WOULD RECOMMEND R&Z 2 AUTOS TO ANYONE WHO WANTS A REASONABLE PRICED CAR N OUTSTANDING CUSTOMER SERVICE...LOOK NO FURTHER THIS IS BY FAR THE BEST CAR PLACE☺

Ra
Review №58

Awesome price with great customer service. Just purchased a 2018 Nissan Sentra!

RA
Review №59

Purchased a vehicle and with it came great customer service with Jimmy the finance manager. I bring my other vehicles for service to R&Z because of the customer service experience. Quentin the service technician is an experienced, knowledgable and an honest mecanic. He is thurough and explains any issues with your car and saves you alot of money on making unecessary repairs. It is why I drive from Silver Spring all the way to Baltimore for piece of mind.

De
Review №60

Tavon helped me out with finding the best deals, he was wonderful. I advise everyone to come to this dealership

ma
Review №61

Theyre rip offs I dont have a car because of this place I had to sell my car half of what I brought it for because it was junk. My first two weeks of buying the car it had problems and they refused to give my money back.

ty
Review №62

Tavon,Mike,Moe and Careem did the damn thang. Best customer service I have ever witnessed at a car dealership. Helpful, caring and work with me from beginning to the end. Everyone told me no now Im riding in a Honda Accord with the bells and whistles. I recommend these guys to everyone who is looking for a great car buying experience.

Aa
Review №63

Great service. Im definitely satisfied with my Crosstour. Tavon helped me get exactly what I wanted.

Ki
Review №64

I would like to thank Mike & Tavon for taking the time out to work with me and making everything happen in everyway and everyone at R&Z motors I must say they are the Best would recommend to anyone

Da
Review №65

Customer service was unbelievable. Tavon and Moe hit a gome run with me and my family. No money down and low interest rate for my first car. I advise eveyone to pay these guys a visit.

Ju
Review №66

WOW, I WAS SO SURPRISED WHEN I SAW MY CADILLAC SRX. I COULDNT BELIEVE IT, AND THEY WENT TO FLORIDA TO GET IT. JUST IN TIME FOR MY ANNIVERSARY, WE ARE SOOOOOO HAPPY.

ER
Review №67

I love the customer service and I love the fact that Tavon and Mike treat you like you family Im please about the work that was done for me and I would refer anyone to them and I Love My car that Tayvon got for me. Thanks yall for everything and I will always come back. Thank you Tavon.....

bo
Review №68

Freindly service and they will work with you.

Jo
Review №69

Dont know hw best 2 describe dis dealership,but they are wonderful... Mo u actually a wonder person ... pls continue ur gud customers service ok... d car is so nice n clean

Kh
Review №70

I had a great experience Mike and Tay was lovely and a great help thanks alot i really appreciate it

Mi
Review №71

I had a wonderful. Experience. With everyone

Di
Review №72

My experience had to be the best, easiest car buying experience ever!!! Tavon & Mike went over and beyond in keeping the deal easy, comfortable and within my budget as promised. Tavon didnt stop until he had the car and price, where I needed it. I honestly didnt think it could be done!! Im in love with the car and havent had any issues!!! Tavon & Mike were friendly and they made me feel at home. It was one of the owners birthday and they offered me birthday cake 😆 so I ate cake while sealing my deal...I also met a guy there who said hed always come back due to the level of service.... and I see why..Overall Id recommend this dealership to anyone. Their level of fair, friendly service is 2nd to none. I was scared to death to buy another car, but they made it easy...I will be returning to purchase my son a car as well... 2011 Hyundai Sonata Hybrid owner 😊#LOVINGIT

Ke
Review №73

Excellent customer service. ....I felt like I was sitting in my living room with my cousin and uncle

bo
Review №74

Great opportunity for getting the vehicle I wanted.

Gi
Review №75

Hands down best place 2 buy a car ...This is my 2nd time buying a car here .1st car LS430 Now LS460 ... No money down .Okay Credit. And im riding Clean ... If you need a car this is the place 2 Be ... Come see my Man Tavon tell Gee sent you .. And he will look out ...

Co
Review №76

Came in only to ask a few questions and drove off with the perfect car for me. Mike and the rest of the staff was beyond helpful and got me a GREEAAAT deal.

Ga
Review №77

Tavone was very professional, courteous and I appreciate his services.

Se
Review №78

Great customer service highly recommended!

Gw
Review №79

My son brought a car and not even a week later started having problems....oh and now they are out of business.

sh
Review №80

They are really good great team

Ra
Review №81

Worst place to buy cars.

ma
Review №82

Do not go here. They charge abnormally high prices.

ar
Review №83

Great place to buy a car.

Ca
Review №84

Great experience, love my car.

Ad
Review №85

My brother was not lying they took care him and me holler at Tavon.

Wi
Review №86

I like the place and they helped me get my first car 👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼

Su
Review №87

Nice car sold here

DJ
Review №88

Great deal good experience

Ro
Review №89

Horrible

bx
Review №90

Nice selection of cars

Ni
Review №91

Actual car prices are twice what is listed.

Da
Review №92

Best Experience!!! Tavon is the best !!!

Ab
Review №93

Simply Loved it

Jo
Review №94

Fair selection of automobiles

Ch
Review №95

Bull

Na
Review №96

Mechanic

Information
78 Photos
96 Comments
4.3 Rating
  • Address:5827 Belair Rd, Baltimore, MD 21206, United States
  • Site:http://r-zautosales.com/
  • Phone:+1 410-483-6666
Categories
  • Used car dealer
  • Auto insurance agency
  • Auto repair shop
  • Auto tune up service
  • Car accessories store
  • Car dealer
  • Car detailing service
  • Car repair and maintenance
  • Truck dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:Closed
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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