The most fun filled experience. KUDOS to Chris!!! Great customer service. Kept us abreast of the progress. We will definitely refer this location. Thank You so much Chris from Mouthpiece and Friend!!! πππ
It was a busy day but I was not pushed aside and forgotten but treated with courtesy and respect. Chris kept me updated on the progress and he explained in detail what I needed before the work was done. I highly recommend Just Tire.
π Thank you guys soooo much for your help today... Keep on being an honest auto repair shop.... You know God loves honesty!!!!πππ
Chris is great and the services was outstanding!! Would recomend
I just went to Just Tires this morning. Mr. Chris Whetstone serviced me. He recognized that I had a certain urgent to get a single tire replaced so I could head out of town, and he said he would do it on the spot. Hes really warm and friendly, and a good reason why I would not hesitate to return.
Professional and down to earth. Genuinely some good people. I would refer anyone to them.
I had very good experience at Just Tires 6421 Reisterstown rd. The staff was very polite over the phone and in-person. Chris was excellent! There wasnβt a long wait time. I was in and out! I have been a long time customer. They also price matched the competition prices. Would definitely recommend this Just tires location.
OMG we were absolutely amazed by the level amazing customer service displayed by the young Christina and the whole staff upon my arrival and they dealt with my issues and I was on NY way this is my go too place to get Tires and much more.Thanks so much.We will most definitely be back here in the future.
My experience at this Just Tires location is always good. The customer service too me is exceptional and the staff are always friendly. The Manager Chris is awesome and he is definitely a great asset to the company. Good customer service etiquette!ππ½
Great customer service, BIG man Chris is funny and keep the customer laughing and he is about his business with great customer services ππΌ, would recommend others Big thanks.
This is the only tire store I use for all of our Family vehicles and we currently have 3 cars. The service and professionalism offered by the Leadership Team here is friendly and and second to none. Theyβre both competent and proficient. I donβt feel comfortable going anyplace else.
Chris, Preston and the entire team are phenomenal! Very personable, professional and cares about the customerβs car needs. My entire family are patrons at this location and I will continue to refer more!
Great employees and the nice new sitting area
The customer service was very professional. Preston and Chris got my car in and out so I could make it to work by 3pm
Great serive.! Awesome.!
Great service Mr. Chris was very friendly and knowledgeable about the tires I received I went there based on a recommendation from my mother who also had a good experience she purchased four tires And shes Riding Fineππ€£π keep up the good work guys
Been bringing my vehicles here for year, Mr Chris and his team always find away Big thanks... highly recommend π
I went to get some tires for my Mercedes and Preston was the best. He was very helpful and informative and got me the best deal he could.
Great customer service, with a quality of service you can count on. Both Chris & Preston are always professional and respectful...
Worked on my car a few times and always pleasant and a pleasure ππ½
Chris is very hospitable and service is above average...excellent!
I was pleasantly surprised at the service and friendliness of the staff.
Been coming here for years the only place I let work on my car theyβre always professional & very friendly Definitely a place I recommend to anyone keep up the good work guys ππΎ
Service was so quick & amazing ! they make everything so easy & the customer service is 100%. Special thanks to the technician Alvaro for keeping my car in great shape :) will come back for all my car servicing needs !
Been coming here for years, always great service and quick repairs everytime! Great customer service!
Manager was nice and came and checked my car out in the rain although I didnt get work done there because they were too
I have been coming for years, Chris always give great customer service. Just tires also has great deals.
Chris at Mr Tire on 6421 Reisterstown Rd had excellent customer service I had 2 vehicles needing alignment had both in and out in less than 3hrs!!
Max did a great job replacing my tires and doing an oil change.
Scheduled oil change/brake pads, dropped off car. hour later got a call stating they were sorry it was metal on metal/needs new rotors and brake pads. I disputed. They said theres nothing to put the pads on. Instructed to just do oil change. Picked up/Chris had head down and older guy w/glasses handed me a folded up receipt (stating in the red)took my car to the dealer and had just brakes pads done. 2nd time they pulled this stunt! Used to be reputable. No wonder two new tire places in same block now. RUN AWAY! Name should be changed to Just LIARS!!! I am going to inform the BBB as well!!! Its a shame to take advantage of people!!! DISHONEST!!!
Preston Awesome π€© Great Service ππΎβΌοΈ
I have been a customer for a number of years and service has been excellent
Im business owner myself, and I have to say it was a pleasant experience to see this young man Chris work and his team, the guy is non-stop and the way he interact with the elder customers, it blew me way when he knew just about everyone that came through the door and actually gave them π high-five!!! And rocked this smile that was made for retail, if I can get my employees on the same page...Big thanks Chris and will recommend π π
Very good service always come . Chris is the best
Preston did a outstanding job !! Appreciate the work and the job they do...
Great costumer service and quality work.
Me & my family been coming here for years and the service is FANTASTIC.THANKS TO CHRIS & PRESTON
Nice guy I will definitely send my family there to see service manager. Preston Barnes.
Thee Guys are great! Chris and his team were wonderful to deal with!! Great customer service
Just visited again for a flat. Chris, the manager, took care of me as usual. Thanks, Chris!!!
Just following a friend down to drop his car off there to replace 1 tire...
Mr.Chris was very helpful and professional. This was my first time but not my last time
I would never recommend this place to anyone. I went there to have them help me fix my tire because I had hit a curb and and my tire got flat. They told me they couldnt fix it cause my side was cut, so I bought a brand new tire. I didnt know it at the time but they put the new tire on the wrong wheel and just added air to the flat tire. I get on the 83 beltway and the same tire got flat again cause they didnt replace it, I got into an accident and now my car is totaled. I thank God that all I suffered was a little whiplash. Long story short they dont know what they are doing please stay away.
Great service, personable and professional staff...
Good customer service, friendly, professional.
I have been getting my carβs serviced by this guy for years and I havenβt had a an issue at all.Great job and great service.
They make suggestion on things for your car u dont need but freindly
Dealt with Preston on a warranty issue. He was very professional and friendly. He explained everything and made sure the problem was taken care of.
Great service as always. Special shout out to my man CHRIS!! He honestly cares to get everyone dealt with in a timely manner. Thanks to your team for staying late to get my tire replaced.Much appreciated as always.
Chris and the staff at Just Tires were awesome! Took my dads vehicle there for tire rotation and alignment. Experienced team, reasonable prices, great work, fast service (and delicious Christmas cookies to boot!).
Friendly, fast service in the neighborhood.
Worker literally called me a dummy because he did not hand me my keys. Otherwise I think the service done on my car was good.
Great Service thanks Chris
Iβve been to this location several times. Always great customer service and done in timely manner. The guys are great and extremely helpful in finding the best price. I would highly recommend this shop for your car needs.
MY SON IS VERY HAPPY WITH HIS PURCHASE FOUR NEW TIRES WITH ROAD HAZARD!
Great customer service, efficient
Went in on a sunday with 3!!! Nails in my rear tire. I usually plug them myself, but they were too close in proximity for plugging. They changed my tire in under a half hour. Plus they have so many tire options and price options all in stock. Super nice service people, very courteous. And the best part was that I walked in, on a sunday no less. One of the few places that is actually true to their name. They got me out of a tough spot.
April 2, 2019Chris and Brandon were extremely helpful and very courteous! They gave me a great price for new tires and they even tested my battery for me. My other car is in need of new tires and I will definitely be going back to them. Thank you!-Charles
They changed my tire. The TV in the waiting room was on an interesting channel. It couldve been better, couldve been worse. So ok it is.
Today I came to this location for a tire repair. It was very quick and I was shown the issue before repairing my tire. Made me feel secure that I could trust these guys. Customer service is great, will definitely return for more business!
Great Service, Fair Prices, Good Quality Work! Will definitely return for business, the Service advisor Jamaal is outstanding! Very knowledgeable
If I can give this place a zero stars... I came in one morning to get my tire patched. I was told that I had four people in front. I can leave my car and I would be called when it was fixed. Four hours later my car wasnt seen yet. I said no problem how much longer maybe an hour from the manager. Two more hours passed i got my husband to dropped me off because i thought my car was fixed. Six hours later and my car was just being hooked up. Of course we were livid. It takes less than an hour to patch a tire. I never got service due to the laziness of these people. Stay away.
These guys found me a great deal on tires for my cars, just had 4 tires installed and love them so far! Will be back with other cars for tires! Great customer service from everyone!
It took 1 hour to diagnose i needed a nee tire after I told them i want a nee tire. It took another 40min to change. Then $149.51 just for 1 TIRE. Please dont go here. Its pathetic. This tire better be made of MichelinGold
To start off Hats Off to Chris, Customer Service Excellent. My husband and I love this spot Everyone is Friendly, you Guys are the reason we keep coming back.Thanksππ
Just Tires has excellent service!!! I needed a tire at last minute of theyre closing & I was able to get help with a New tire & I was pleased with how diligently theyve gotten the job done at such last minute time.
THIS SHOP HAS BECOME ABSOLUTELY HORRIBLE IN SERVICE AND QUALITY CARE OF A VEHICLE. IT TOOK ALMOST 4 HOURS WITH AN APPOINTMENT TO GET AN OIL CHANGE AND DIAGNOSTIC AND WHEN THEY SAID THEY HAD COMPLETED THE JOB THEY FORGOT TO DO THE OIL CHANGE AND DIDNT RESET MY CAR TO SHOW I HAD THE OIL CHANGE. THE TECH I SPOKE TO TODAY WHOSE NAME IS [ANDRE] WAS SO NASTY - ILL TEMPERED AND ATROCIOUS I COULDNT LET IT GO AND SPOKE TO THE SERVICE MANAGER WHO HE TRIED TO TALK OVER AND FINALLY THE SERVICE MANAGER ASKED HIM FOR THE THIRD TIME PLEASE BE QUIET! THIS LOCATION IS ABSOLUTELY HORRIBLE AND INCOMPETENT! I AM FILING A COMPLAINT ASAP!
I was traveling from out of town and needed to have some service done on my car. Chris and his staff provided excellent customer service!! I highly recommend them!!
I always bring my car to this place and I am Very Pleased with everything that the company has done for me. Just a wonderful place to take my car at . I have been following Chris for years and I am Pleased.
I have been going to Just Tires for years and always have a good experience. Best place to go to for a oil change, tires and brakes. I always have a great experience at this Just Tires and the staff are very welcoming.
Very nice people
Great, expert and quick service, courteous and professional technicians, never disappointed when I visit..
This place is as slow as molasses on a cold January morning. I went in one morning looking to get 1 tire replaced. I was told to leave it and come back in 4 to 6 hours. Looked in the shop and parking lot and there were only working on 1 car so how would it take over 4 hours to replace a tire? Your business name is Just Tires for crying out loud!!! But I digress, so I opt to come back another day. I come back a few days later right as they open guaranteeing I was first in line. And you know what I was told? To come back in 6 hours. How on earth does just tires Take that long to change 1 tire? How have you not figured out a way after all these years to have a speedy, efficient tire changing process. To make matters worse they put on the wrong siz| tire causing me to come back and? You guessed it, had to come back in 6 hours. Just a pathetic display, I will never return
Been to Just Tires twice in the past 12 months. Had a ton of work done that cost me a grip but Chris helped me out with a few discounts to lighten the load. They even offered in-house financing. Definitely my go to place for new tires.
Itβs been a pleasure working with Chris. Heβs very helpful and knowledgeable. We definitely visit again.
Great experience from the Reisterstown crew. Chris Whetstone was great to work with. Highly recommended
I dont understand how this place got good ratings. They are close to where I live so I have gone here a few times. But every single time I have come across extremely rude people, very bad customer service, and waiting forever for the simplest of jobs. Thats it! Im done. Would rather drive to a place far away.
Great service
This place is horrible! 0 stars of I could! 4 cars waited in line for an hour for the owner to just shut the garage door on us with no explanation. And then when we asked him why he didnt say anything he started talking about how much money he has and that he doesnt need our service. How rude! This place needs to be shut down since he doesnt need us. Dont go there. There are plenty of other places in this area!
The guys in that store have great customer service.. great personalities and are cery helpful. Will definetly come back for my future services!!!
Excellent service. Friendly atmosphere. Good pricing.
Always great service when i had past tire issues. Fair Pricing and great customer service satisfaction seemed there style. They deminished my crooked repairman fears which is awsome. Buying tires now Mtt of fact
Taken my truck pass and the guys was fair and treat me like a customer. Highly recommended Just Tire....outstanding thank you guys
I recently had my car towed here due to the fact it was not running properly. I had a diagnostics test completed, I was told several issues were wrong with my car & that 1 out of 3 issues were the transmission issue, but I was never told exactly what the other problems were that was being fixed. I assumed that they fixed transmissions because I was told that my car was being fixed on & that they were waiting on parts to come. After 3 days of keeping my car I called once again. I was told that they couldnt fix my transmission problem and refereed me to Aamco After they fixed my car minor issues that had nothing to do with my car not running. Fast forward remind you I was not told what the other problems were until. I arrived I was charged a total of $1200 including bs like abs brake system, throttle, spark plugs etc . The principal is they manage to get $1200 out of me and my car still not fixed starting to believe my car was never worked on! I just forked over $1200 to get minor things fixed on my car that had nothing that had to do with my car not running. Now I am out of a vehicle and $1200! Women if you dont know anything about cars please leave this stuff for a man to handle! Why would I get my car towed knowingly, just to pay $200 for abs sensor not rational!
Clown on the phone said βbring it in and have some patienceβ when kindly asked how long the tire change would take. Overpriced at $670 for 4 tires cheap tires and an alignment. Took my car to Jβs tires on Canton ave and they did me up in no 15mins for a truly great price. Dip**** on the phone costing this owner money as I was ready to do business here cause it was close, either way nasty service on the phone means nasty service in the store.
The credit payment option is very helpful. Customer service was perfect
Chris is an excellent manager. The store is always clean and the staff is friendly.
Great experience! Every person was professional and fixed my car within a reasonable amount of time.
We come down from pa just to deal with Chris because he is on top of his game and fast service and does the best for you
I was surprised they need people to understand this is a tough business. They take care of people over here...Great job guys
They just lost a customer. The service was the worst. You dont honor on line reservations and dont know what inventory you have on hand. Vehicle Sat for 2 hours for you to realize you only had three tires.
Been taking my vehicle here for years thanks guys for all your help awesome please to do business
Jamal was very polite and professional. I appreciate the fix to my tire.
Thats the best i can do for them. I dont even use their credit card. Its not worth it
Chris is great always get the best customer service and vehicle well maintained!
Excellent Customer Service. Mr. CHRIS IS THE Best!!
Andre snd Brandon is outstanding,I will comeback again, anf thank Mr Chris for your services
Chris the manager is very friendly and the customer was all laughing and enjoy the Atmosphere
Excellent customer service. Mr. Preston and Mr. CHRIS ARE THE Best!!
Great service