We completely recommend this company to those who need garage door repair. Their service was very courteous, responsive, and affordable. We requested them to fix the problem with our door opener, and the job was done in no time at all. Excellent service and they are highly recommended.
I Was able to see me the day after I called. Was very friendly, fixed my garage door quickly and efficiently and all for a very good price!
This was for a service call in Troy, IL Sun Dec 29 at about 3pm.I dont know how they got so many 5-star reviews. Theyre getting 1 star because they did come out (all the way to Troy from Ballwin) on a Sunday, but otherwise Id give zero if I could.First, the guy argued with me about what was happening when I tried to close the door (the arm that connects to the drive chain was pushing at an odd angle, causing the top of the door to buckle) so I had to engage the system again, further screwing it up, just to show him I wasnt lying.Then, he said he wasnt sure if he could fix it, but quoted $249 but nothing if he couldnt fix it.While he was working, you could hear him using power tools at full speed (sounded like a pit crew) and when he got done, you could see that his efforts had worn/stripped/made larger the holes in the sheet metal.Well, after -making it worse- he charged us a $19 service call fee.He also (I have no idea how this happened) said that he didnt know where the screws were that he had taken out (see photos...thats a lot of screws.) I wish I had taken before photos to show how much worse he made it, but thats what I get for trusting people.He was more than happy to quote us $1700 on a new door.This experience could not have been worse. Well, maybe if somehow he got the door to be stuck in the up position, I dont know. In any event, we wont be using them again, and I warn anybody else to not do so!
Faultless service, came within 20 minutes of calling. Friendly, efficient, explained everything to us and the best thing...fixed the garage door ! Would not hesitate to recommend.
Excellent service from Rocket Garage Door repair had my Garage Door up and running in no time.Would highly recommend his service with no hesitation
Great company prompt and efficient. Second time I have had a garage door and remote fitted by them. excellent work delighted again and clean tidy workers.
Excellent - immediately saw the problems with my garage door and was able to fix it very competently and urgently
Thank you guys for fixing my garage door!!! Definitely 5+ stars. Response time was quick and the gentleman was able to come out the same day. He was very professional, he took his time to explain to me what was wrong and how it was going to be fixed. I will definitely recommend
Had our electric garage door fitted last week, we are very pleased with the quality and service we received, despite having to wait longer than we originally thought I would definitely recommend.
First time I called these guys, they were prompt, replaced the broken spring on my garage door within 30 minutes, and price was very fair. I just had to call them yesterday again, and they were out within an hour and made a minor adjustment right away.
This company has serviced our garage two times now and they have exceptional customer service and did a phenomenal job each time. Their communication and punctuality is great and they go above and beyond to make sure our garage door is working just right. They even did extra things to help maintain and eliminate future problems with our garage this last time at no cost. We highly recommend them!
Very quick response and appointment. Great diagnosis and explanation of the solution, as well as general maintenance to keep the doors operating well. Really impressive customer service!
Excellent service. Gave a complete quote for a new garage door, keypad, and gate programming. Worked till 9pm on a Friday night to ensure same day completion. Programmed extra remotes, and hauled away all extra materials. Very professional and fairly priced.
Excellent service! Door wouldnt open and they came the day I called. Repaired the broken spring and took care of an issue I had with the second garage door. Price was very reasonable. We have used them several times over the years and are always happy with the service.
Very quick response time. They came out quickly for opener replacement. Showed their skills and worked professionally to finish the job on-time. Highly proficient.
Swift, reliable and honest. I had their amazing service when I called them to come and fix our door’s misaligned tracks. Technician was great professional who worked expertly and got it aligned in no-time.
Excellent experience. My garage door was seriously messed up and he came out and within 2 hours had it working perfectly again. He thought I was going to need a new garage door opener, fortunately he was able to fix the existing one saving me hundreds. He was also immediately available as soon as I called him.
Highly recommend! Technician at my door 2 hours after calling for an emergency repair. Great, friendly service. Reasonable price.
Horrible customer service. The door broke again in less than a month. When I tried to speak to someone no one knows any details about my account. The company listed is not the one that shows up at your house either.
I called at 10 AM and they were out and replaced my opener by 2:30 the same day. Technician was very courteous and helpful and got the job done fast and right. I highly recommend to anyone that needs service on your garage door!
Our garage door wasn’t operating with the keypad, which prompted me to call Rocket Garage Door. Their service guy was quick to respond and he was at our doorstep an hour after we called. Turned out the keypad needed to be reprogrammed. Their service deserves a five-star rating.
Our garage door had crashed at its bottom panel. I hired their guy to resolve the issue. He accurately worked on it and fixed the door in minutes. I was amazed at the skills of their technicians.
Fast work, great service, and friendly. Gave me a quote within 24 hours and had a guy to our house in no time! Thank you! Well be calling again should we need anything else, for sure.
I give 5 stars for prompt and excellent service. I called after 6pm and they had a tech here by 7. He did a very thorough job and explained everything. Most importantly the door was fixed. Thank you!
The reviews are true! I got the text from my significant other saying the garage door would not close and could I fix it. Turns out the spring was broke and one of the cables had snapped. I gave Rocket a call - we discussed the issue, they gave me a competitive quote and said they would be by later in the day. They showed up around 2pm and had the job done is an hour or so. We are considering upgrading the garage door machine and they will be the 1st company I call.
I was able to get service quickly and the price was better than a competitor I used in the past. I will definitely be calling again if I have any future garage door repairs.
We just completed the remodeling of our home including our garage door. I appreciate these guys for their efficiency they performed extremely well and the door is working excellent now.
Very professional....technician was polite, and explained what he was doing throughout the process. Very customer friendly. Highly recommend. Will definitely use again.
Fair prices, excellent service and great garage doors. He also fixes broken doors quickly and efficiently. Highly recommended!
Prompt, friendly, ethical, responsible and reasonably priced. They are best guys to contact if you are in need to have any garage door service.
Thanks for coming out so quickly and waiting for me to get there, and the quick service and tune up! All good. Will call you guys next time for sure.
Excellent same day service. Cheap service charge compared to other door companies I called for the initial service charge. Honest guy.
Wow. More like 6 stars. Came over the very same day/night, just to accommodate me, plus charged me extremely reasonable price. Technician was super fast and courteous.
Great team to work with. They get busy from time to time but when they provide service it is top notch!
My garage door would go down halfway and then go back up. After about 10 tries, I just disconnected it and closed the door. The next morning, I called Rocket Garage Door and technician was there in a couple of hours and found a corroded wire and fixed it. He also lubricated the moving parts. Fast and great service indeed.
Great service! Communicated and worked with time schedule. Very understanding.
On time. Fixed a broken spring and the problem we were having with sun shining and disruption of sensors. Nice guy. Job well done.
Wow. Fast very professional and quick work. Definitely use again.Recommend.
Last minute service need and these guys were out within a couple of hours!! Amazing! Great team and excellent service!! Thank you!
Same price as quoted on the phone... repaired in less than 30mins... friendly tech. No complaints!
David did a great job putting up my new garage door.
Great service I’m totally recommend on this company
Springs broke on our garage door, a super inconvenient expense but these guys made it a super experience as they had the most affordable price and super quick fixing it! We will definitely use them in the future if needed and recommend them always!
Awesome service, excellent customer service from Tyler, very fast and affordable!
Just had a new garage door opener installed by Rocket Garage Door. The technician did a fantastic job and the pricing was very affordable. The garage door opener is a huge upgrade over what the builder installed.
Awesome service, called this morning after another company left me hanging and they came within 2 hours, completed the minor repair quickly and without extravagant extras. Would recommend them for sure!
They responded to a message within an hour, diagnosed the problem over the phone, came when they said they would, and fixed our garage door for a reasonable price.
Tyler was coop and nice
This company is very efficient. not only did they answer my call on my first attempt, they were able to get me an appointment the same day. Their tech came to my house and was able to provide me with the information I needed. i will call them again if there is another issue with overhead garage door.