Service was great.Got my vehicle in the shop in a timely manner and was completed ahead of time. The work done was great, had to replace my whole passenger door and matched the whole side of vehicle so no one will ever notice it was replaced. Great work by CarStar

They helped with the body repair after a wreck. They did a great job from start to finish. The colors match perfectly. They didnt cut corners for a fast turn around time. Youre in good hands here!!

Me and my family are so grateful for Carstar. They are very professional and kept us up to date with all the repairs after i was t-boned by an uninsured driver. My car looks just like it did before the wreck. They do good work.

Carstar was great, from the moment I walked in for my estimate . Gave me a warming welcoming and treated me with kindness and explained the whole process of my car getting fixed . My estimated date of return was 10/15/2021 and my car was done and complete on 10/08/2021, Carstar kept me updated on the process of my vehicle . I am more then satisfied with my service . Thank you to the whole CarStar team in Balch Springs Tx, I will be coming back to them for their great services .

Now they call in appointments but luckily I was able to get seen

They were very professional and fixed it in a timely manner. I would definitely recommend to others.

Courteous and very professional. Repairs were completed before expected time. My sunroof was shattered and they exceeded my expectations. Excellent service.

My vehicle was involved in an accident whereas the driver smashed into the left rear side corner and back of my SUV, unfortunately the damages were accessed as total loss by my insurance provider, I was provided with great customer service and friendly employees, this is rare nowadays with everyone being on edge with the chaotic atmosphere were dealing with! Its just good to know that people care about people period. If in the future I need any type of vehicle service I will definitely check back with them & even recommend them to family and friends **

I had a little fender bender, never went into the shop, I called them and had my car towed. I spoke to Bob, John, and can’t remember the others, but all are professional, and courteous.They did an outstanding job communicating with me, text me the progress, I tell you these guys did a wonderful job on my vehicle. I recommend Carstar if you want great work.

Had an accident. I contacted Jon at Carstar. This is the 3rd time I have used their services and I couldnt be happier. Trustworthy, Honest and the best value for the money. These people should be honored for their business practices. Its rare these days that you run across someone who just isnt trying to get into your wallet. Perfection in all areas!

Bob and his crew were awesome. The services they provided were excellent. They kept me informed every step of the way. I will be using Car Star again and recommend them to family and friends.Gloria Williams

Carstar in Balch Springs, TX did an Excellent job! They also polished my headlamp covers during my vehicle repair from an accident. My van was beautifully cleaned on the outside. They communicated through the whole process and updated with any delays and progress. I would definitely, highly recommend their services!

At first I was skeptical it being my first time dealing with a collision center but Carstar has been awesome in not only providing great service but keeping me updated throughout the whole experience! Very fast and punctual

Good place to get your automotive body work paint and repair and also estimates on vehicle body damages

Looks like nothing happened paint job was really good top tier body shop 100% recommended took care of my car and frequently updated me and it was done in a timely manner

Could have communicated a little better but sometimes companies are busy. Other than that great work

Great service overall! They did a great job repairing my car. I’m more then happy with the works that was done.

Love the service great job on my car looks brand new.

My car looked like a shark bit it when I took it to the shop I was nervous because of how bad it looked! Car star had my car looking brand new I still sometimes forget what side my wreck was on because the paint job and repair was amazing

They did an amazing job on my truck and finished a week earlier than expected.

AMAZING service! No scams, just honest feedback, which is hard to find in this industry!Got into an accident a few weeks ago, and went to CAR STAR Balch Springs just to get an estimate! Robert immediately came out and fixed my door for free even if you dont end up using us He told me exactly what was wrong with my car and said that they wont ever try and up the price and only do the things that you need done to your car. They ended up being over $1,000 cheaper than anyone else I got an estimate from!!!Robert and the people here were so nice and got my car in immediately and kept me updated via text the entire time it was in the shop!Will DEFINITELY be using them anytime I have car problems

Hopefully I dont have to see you anytime soon...lolBut if so, I trust that the work will be done correctly and in a timely manner! Thanks for keeping me updated throughout the process!! Id definitely recommend!

Work was great! Car came back clean and in way better condition than I left it.

I will only take my Camaro here. Kind, professional and attentive of my needs. Had to have my windshield replaced due to a crack. Past experience with body work from an object hitting my car. Excellent workmanship, I will recommend this place every time

I had an insurance claim for small body damage. The entire process with CARSTAR was incredibly professional and timely. You will receive email and text confirmations every step of the way (if you choose this option of course). I was very satisfied with the communication and time it took for repairs. PLUS a lifetime warranty on repairs, this place cannot be beat. There is no comparison in my opinion. I will definitely be recommending this shop to all my friends. Thank you for the great service Jon!

I went there to get my door locks changed on my car and John and his whole team were very helpful and very knowledgeable on finding the best solution possible I drop my car off at 8 in the morning they were done by 2 p.m. which was great I would recommend this service for anyone if youre not sure if you need their services just asked John and hell be able to find you a great solution or point you into the right direction.

Carstar is an honest great place to trust with your vehicle. They also do a great job updating you on where they are on your car. I recommend and referring my friends and family.

Very nice staff no complaints staff wise took a little bit longer than I expected but overall great experience

Very nice place Well managed. Me personally I cant say to much more than that right now but I do know that I will use them again in the future. Thanks John!

Great staff, friendly staff. Great service, they really care about their customers. Car star kept me updated on the progress of the repairs on my vehicle through weekly text! I loved it!!

This is place is hands down the absolute best. Very professional and timely with their services. I dropped my car off a on Monday to be repaired and was informed it would be ready by Friday. Today is Thursday and my car was ready ahead of time. I can’t even see where the damages were and they even cleaned my car. Don’t look any further for a body shop! Car Star in Balch Springs is definitely where you should go!! Thank you to their entire team and staff!!

Completed work in timely manner, kept informed of status during repair of car following accident

Worked very quick and everyone was easy to talk to and friendly

I was provided with updates all throughout the process and the repairs are great. The work was done ahead of schedule and great customer service all around!

Professional work !!!! Amazing communication!! They truly give it their all and it shows in their work. Couldn’t be happier. Would recommend to anyone 10/10!!!!

Quality work every time. Nice and professional personnel. Work quick and effectively.

Kind, very helpful Gentlemen. Highly recommend them.

The staff made the repair process extremely easy and painless for me. They kept my updated and the final product was better than from the showroom floor. Highly recommend their services!

This company is fabulous. Just two weeks after dropping my car off they were calling me back saying that your car is ready. Outstanding professional job. Impeccable work and service. This place is for real.

John was great taking care of my daughters van and giving his honest opinionI felt they went above 100% to get her van back

At first I was a little hesitant to have CARSTAR repair my Jaguar versus the dealership. I chose CARSTAR due to the location convenience. Absolutely no regrets. They went out of their way to ensure the vehicle was repaired properly and I was satisfied.

This was such a great experience. They were professional and the communication was consistent. Because of them I had very little interaction with my insurance company. Must check them out if youve need a vehicle repair.

Customer service was outstanding they kept us up to date with all the details and estimates. in the Pacific body damage on the car

I highly recommend this place. I stopped by to fix the centre high mount stop lamps of my vehicle. Bob, immediately without hesitation installed them. He responded to the questions that I had and offered an estimate to fix my windshield glass. Very professional and excellent customer service. Thank you so much.

This shop Always does a Wonderful job on our family vehicles. When we picked up our car it was so Clean.All the Employees are Friendly and the Master Tech Mr. Jon Dalton went beyond our expectations...he was very attentive to our concerns and answered every question..and also made sure it was delivered to us immaculate ...Thanks Mr.Jon and Carstar Team in Balch Springs Texas!!!.

The entire staff was friendly and professional. They kept me informed while they worked on my vehicle and even sent me photo updates. My car was ready a few days early and looks brand new again! If ever I need body work done again CARSTAR Balch Springs is where I will be going!

Awesome work Gentlemen. Timing was great and my car is back to normal... It doesn’t even look like my car was hit from the back!Thank you again,Ashley

Fast quality service! Everyone was extremely helpful and pleasant to work with. Location is convenient, with neat working environment. Would definitely recommend these guys!

They did good work but theyre not overly friendly

Very professional, friendly, And did an excellent job!

Awesome work! On time. Very professional. We will continue to do business with them.

I know nothing about cars. At Carstar he took the time to explain to me what needed to be done and Went over quotes for pricing and gave us a time frame the car would be ready. MyDaughters car looks great. Most importantly the time frame was a major factor for us.CarStar is the body shop for any work needed!

Professional and courteous staff great communication and overall just really made me feel like family throughout the whole situation. I would definitely recommend them to my family and friends great job CARSTAR Balch Springs

100% recommend this shop to anyone needing body work done. I messed up my back passenger side with a huge ugly scrape and dent. Took it up here because of the Google reviews. When I got to the shop I met Bob. He is an honest and kind man. When I first met him he checked to make sure I had a ride, because I was wanting to drop my truck off that day. Bob, within 5 min of knowing me, offered to take me back home when he got off work if I did not. He said he lived close and it would not be any trouble.I hope that statement shows that this shop, and Bob, are not like others out there.As far as the work done, 12/10 fast and perfect! Dropped my truck off Saturday, and got a call Wednesday that it was ready for pickup. 100% fixed, and not able to tell in the slightest that there was ever any damage. On top of fixing my truck, they also took the time to clean and detail my truck. Outside and in. Even shined my rims up, which were in desperate need of it.The customer service was top notch, they make you feel like you are valued, and not just money. DO NOT TAKE YOUR VEHICLE ANYWHERE ELSE!!!

Great experience. Was told would take 3 to 4 days and was in 2 days. When I picked up my car I was pleased to see my car was fixed, washed and cleaned in the inside. So very happy

Awesome, very satisfied. It’s very hard to find good customer service and quality services. Thank you !!!

Great shop... Fair Pricing, Honest Service, & Excellent Repairs

They towed our car in free of charge then worked with our insurance to get everything taken care of

They are very very professional. The work is absolutely subpurb. They are literally second to none. The best in the country the Owner Mr Bob is very honest and he is the best in the nation. I have never met anyone so honest. They give you the time that They will be finished with your vehicle they will be done.🕞 I recommend this place for all of your needs concerning painting and reconstruction of damages of your vehicle. They are so good that your car will look brand 🆕 Guarantee. I put my name on it. Porsche Carter tell you the truth.👍 The place is clean,the office the grounds are well kept. They have fencing so you can be secure leaving your vehicle with this shop. 💯 My name is Porsche and I APPROVE THIS SHOP 🙏💯💯💯✔✔✔✔

Great Quality, Professional Manor and an above satisfactory Work Ethic. With an over all Pleasant Business and consumer experience. I would HIGHLY RECOMMEND CARSTAR to any and all my associates!!!

Professional service and helped me out after a bad experience with another company. Kept me up to date every step of the way. Definitely recommend this to anyone who needs collision.

I was a walk-in needing an alignment after purchasing new tires. I was taken care of immediately and the job was done in a very timely manner with new top of the line equipment at a fair price by polite staff.

Awesome work fast .quality..nice staff..100% satisfied..

1st class, great body work. Fast and Nice. I have referred several people. Great to work with

They kept me informed throughout the entire process, and our car looked great!

Very good services and very please with work on my car. Will go back without any hesitation.

Excellent customer service and my car was ready on the day . Car looked perfect .

Finished ahead of schedule! Looks brand new!! These guys are awesome!

My car had approximately 10k worth of damage, they handled the repairs and did amazing job! Very clean and welcoming in the front office.

I am please with the work that was done every thing looks good.

Clean n likable employees did good job

Overall they did an excellent job on repairing my car. What put it over the top was the fact that the owner BOB personally came and picked me up and took me to their location so i could get my car. Never had that happen before. Wow!!

Great job on repairing front end damage!!! 👍🏾

Did a great job with repairing and communication as far as progress

They will take care of you no questions asked and left my truck like new bumpers and tale gate after i got rear ended and they will everything to satisfy you. If you need a place to fix your vehicle do not look any further .

I had a great experience especially with the work being so prompt and the customer service was amazing they covered everything thing from start to finish i would definitely recommend this place 100%... thank you Bob Polgar you have a great company and great employees i will definitely be back with all my vehicles

This place has excellent service and my car looks so good. I could not see where the repairs were even thoigh I know exactly where the damage was. About $5k worth of work, it was fast, they kept me informed and the owner came oit to greet me. I was skeptical at 1st bc the insurance co wanted me to take it there. 4 weeks later and no issues w the car. Good business.

Friendly staff. Very helpful and has the customers needs in mind. The manager knows his job well

Nice people in office!!

Amazing service, great work and very helpful! Would recommend them to all my family and friends!

Great Body Shop, Great customer service, the owner is very friendly & will help with all your service needs.

Great costumer service, my car looks like new, like nothing ever happened.I recommended 100%

Amazing ! My car was rear ended, the trunk and bumper were destroyed. I went with Carstar, dropped it off on a Thursday picked it up on Tuesday of the following week. They left my car looking like new and washed. They were very nice and helpfull i would 100% recomend carstar to anyone in need of body shop.

Good service! Good price!👌👌👌👌

My husband had an accident we have State Farm insurance. Carstar is one of there DRP shops. I called and was told we could bring our car then we took it the next day. We were greeted nicely everyone was nice and professional did everything to make us feel like we were their main priority. Told us we would be notified when the car was ready. Asked if we needed a rental. They did a awesome job on our car! So glad we chose Carstar Balch Springs. Will definitely recommend them to anyone. Carstar Balch Springs rocks and deserves five stars plus!

My car was side swiped pretty bad, I bought it to Carstar and Bob and his team did an AMAZING job!!! 👏🏽👏🏽👏🏽 He paid attention to detail and my car looks like new!!! I couldn’t be happier. Thank you Carstar!!!!!!

Very nice people, made my bumper look like new for a low price

I called to get an estimate but they refused to see me because my wrecked car had being worked on by me, due to the bumper was falling off and dragging. Erwin was not at all helpful, I wouldn’t ever call them Again.

Excellent service. Great staff. Awesome work!!!

Nice ppl nd very helpful....great business

Friendly, fast service, excellent job

Excellent customer care and understanding.

Very nice.

Great service

Treat people as customers.

👍👍👍👍