Great staff . Homeless dude in the parking lot will follow you and employees into the stock room so look out. Other than that theyve got a good selection of affordable used gear and a nice percussion section along with all the new stuff. For specific items you can order online .

They are the best! I love these guys very much! They know how to play & sell the instruments. They are very knowledgable & super friendly.They were kind enough to play for me and take my order❤Most of them are in bands= cool. Check em out!

I really enjoy Guitar Center. Its a great variety of inventory. It is a large place. The sound room is where I can try out a guitar or two before making my final selection. Its a fun place to meet fellow musicians too.

Maybe due to THE COVE they dont have more instruments in store, but they offer lessons. Variety and staff kept me from giving them 5 stars. Instore equipment offers a beginner an in-person feel for what instruments theyd might take up.

First time in today, just to get my daughters guitar tuned, the gentlemen behind the counter was very helpful and friendly, he recommended some things that need to be done, so will definitely be back in soon

Sunday evening, an hour before they close I go into the Bakersfield location to purchase some new tuning keys for my Les Paul studio guitar because one of mine were broke. The staff was very helpful and they had exactly what I needed. Great shopping experience even though I didnt get to play any of their drums. Because Im a drummer just fixing my guitar. Lol

Nice guitar shop. Nice variety and great prices. Staff was friendly and helpful.

Today we went to buy dj lights and some wire that I didn’t know to connect my Bluetooth speakers. Denny helped us in an amazing way. He was so good and helpful than any other person I guess in the guitar center. I recommend all to visit there and if you need any help take help from Denny. He is the best !!!!!

If you need strings, picks, straps, typical musical gear, they likely have it. Their in store selection isnt what it used to be, not a large selection of guitars, basses and amps (compared to a few years ago), and its hit and miss with employee product knowledge. I wish they carried more diy parts, such as machine heads, bridges, maintenance kits and the like.

Joseph the drum instructor is very nice and patient. I will highly recommend him.

Best place in bakersfield to buy your gear. They have it all (wires, equipment, payment plans, ect...) friendly staff aswell

The salesperson was friendly, knowledgeable and willing to double check that they had what we were looking for before we made the drive to their store. Upon arrival they were even better than over the phone. Very pleased with this store! We will continue to be a customer! Highly recommend!

Thanks for selling me this amazing American Pro II Tele. My dream. Shout out to Gannon and Jackson for always helping me out.

ASOME Store In Glad I Own This Company I Truly Bless All My Employees And There Familys

Love this place... The employees know their stuff an get along well... Wtg!!

They were well stocked and helpful.

Great staff. Friendly and knowledgeable

People there truly care about the customer experience and instrument. Best place ever

Well : I asked for help, and no body cares, I was looking for a guittar Strings, for a flamenco guittar, and this guy told me its no strings like that, thats a style, I Was???? Wath!! I found them on line, .. Bad customer service, that guy dont know his job... I dont recommend it to no one,

Its always good to be able to not only see the instruments but to play them,we are looking for a dulcimer,thanx to the young man who helped us

Awesome staff. Really good new repair technician.Im very new to guitar, but the staff are really cool and informative.They take the time to make sure I understand what Im getting also that its practical.Bakersfield Guitar Center I cant recommend highly enough.

Great customer service! My son is taking guitar lessons and Carlos is great! Will do more business with them now that I see what I see. Highly recommend!!

Staff very knowledgeable and friendly. Gave extra advice to improve the best functioning of the equipment. Wasnt trying to push the more expensive item. Recommend highly for family music purchases.

Staff there are really nice and respectfulOverall a great experienceBEST GUITAR STORREE

They try. For whatever reason the inventory is pitifully low and communication between employees on what product is on the floor is laughable. Ive never had a problem with any of the employees. Each of them individually are friendly and knowledgeable about services and product. The problem comes from higher up, I believe. The shift workers seem to want to help but the resources are limited and so chaotic. We had a guitar serviced and was charged an Express fee despite the face the technician was on vacation and didnt even start on it for days. A few weeks later we went in for an amp. The poor guy trying to help clearly was embarassed by the fact half of what was on display they didnt have parts for or was out of stock and would have to be ordered. Being as Bakersfield has limited music stores one would think upper management would keep up inventory and offer lower management and shift employees more support. Theyd have higher sales. At least from my family and families like mine who are pressed for time and just want to buy from brick and mortar and not be directed to the website. I could have done that from home.Kudos to the poor guys trying their best with what they have.

Nice people but inventory has been really low. Prices on instrument maintenance and repair are very fair.

Amazing staff today hooked it up legit

Guitar center has everything and helpful too

Dishonest and ignorant staffLess than 2 weeks ago, I bought an electric guitar for $650. TWO DAYS after my purchase, I went to return it knowing there is a 45 day return policy expecting my money back. However, that wasn’t the case. Never was I told there’s a 15% deduction from my purchase if I wanted to return it. I didn’t even play the guitar within the time I had it. As soon as I let the manager know I was going to buy a guitar, he completely forgot that I was a customer, and didn’t go over the return policy guidelines. With that money I could’ve bundled an amp, and an electric online.

Had a great experience. The staff is very knowledgeable, helpful and made sure to answer all our questions. We had a man named Power help us, he was very friendly and even laughed at my sons bad jokes.

Really cool co workers

Got a great deal from Richard the manager and Power the sales associate new his stuff.Their COVID rules were a little much... had to wait outside for 20 minutes on one of the hottest days of summer. And some associate I wasnt even working kept bugging me about my mask placement. I told him I did not care. He said it didnt matter what I thought. He almost blew a $3700.00 deal

Very helpful and knowledgeable staff!

Great service. My go to place in Bakersfield for my 🎸 needs.

Informative employees that were of great help..Kind & helpful.

They have alot of different equipments for all your music needs and also different prices from low to high and Layaway too.

Real cool people informative and respectful was in and out quickly even though there was people there line move fast. Recommend for any one.

It was my first time there and the employees were the nicest guys I ever met. I will definitely go back to that store again.

Weather trading in Old products or buying new theyre the best place in town.

I have nothing against the musical instruments that they sell but, the customer service is the worst in all Bakersfield places that I have visited and, if you like to feel the adrenaline to a close encounter to a covid19 virus, their handle door is for sure the most dangerous place . Dont go there! Order on line!

Good products but service was not up to par. Only one guy at counter and after ringing me up he left and I had ⁿ

This is my FAVORITE Happy Place to Be in and Buy from💯🎸🎹 and very attentive guys working!

This store has the worst customer service of any music store I have ever experienced. The employees sit around playing music or play on their phones, and do not wish to help you. Just yesterday one of them even had the nerve to ask me what I needed before I could even walk in the store. He did not even allow me to look around and shop as he wanted to close the store early. I am definitely done shopping here.

Good service

I came in with more questions than knowledge, thankfully they have an excellent team here. Josiah and Power were able to answer every question I had and even helped me put together the project I was doing. Excellent service!! Will definitely be back!!

I really used to love Guitar Center, Ive bought plenty of gear from them. However, my son just bought a $1000 guitar 2 weeks ago from them, he bought an additional $190 warranty and was told anything and everything was covered and just bring it in. Today he had a strap button problem, nothing huge. The guy at the door wouldnt let us in, told us to call the insurance, they didnt have a tech to look at it and didnt know when, if ever, they would. He completely blew us off and come to find out that warranty didnt cover everything the salesmen said when we contacted the insurance. More than that Guitar Center is supposed to have a 30 day return policy, I guess thats a lie too.Not gonna lie Im disappointed, these guys are going broke but still wont change their customer service. Long time customer just lost GC.

Staff was very attentive and professional.

Joe is always very helpful answering all my questions. He makes an extra effort to be sure I understand all options. Thanks again.

Hecking good stuff

The staff is so helpful and friendly

My grandson go there and i have to say it’s a very professional place. The progress he made for the past 2 months is incredible.I do recommend guitar center

Very helpful. They took time to show my son the different types of guitars they had. Even went to find the best one that was in our price range.

Awesome service. Thanks Eric

Advices well by hispanic dude with long hair.

Great staff, great service, great everything! I dont know why I even bothered trying other stores. This is truly a one stop shop. Everything I needed they have in stock.

This store is very attentive, and helpful

Knowledgeable staff and quality service

Impatient, disinterested, prejudice staff, little respect to customers. Im a regular and I am constantly spoken to with attitude, if its busy they tell me to come back a different day in a very disrespectful tone and demeanor. The website clearly states the policies, however those policies are pick and choose for the employees. Its unfortunate that the preferable music stores are closed.

Staff was very helpful in informing me of sales and promotions. They helped me (a beginner) pick out a guitar and amplifier that was in my price range and I am very happy with the products. Their insurance is crazy good, too. Full replacement due to basically any kind of damage even if its your fault.

They have great equipment, but horrible customer service. Seems like they hate their job and are forced to help you. I was looking for help and the associates were sitting around playing guitars, after 10 min one of the managers calls an associate over. As I was asking questions the associate kept rolling his eyes but once he seen I had a guitar center credit card and the guitar I was interested in he changed his attitude real quick. Needless to say I walked out and bought my guitar with the local competitor, also cut my guitar center credit card. This is my 3 bad experience in this location and my last.

Great staff. Very helpful

I loved this place. Its amazing....let me tell you why. It was my birthday when I went there to get my birthday gift. When we were finished picking out what we needed.....a lady came up to us who worked there and asked if we found everything we needed....we politly responded with yes thank you. The cashier was nice....he was very cheerful and respectful. Hopefully one day I get to come here again.

Very nice place! Very informative on instruments and equipment. Really anything you need music wise. They even have lessons you can take or a spot to try out an instrument before purchasing.

Because i make music and i love making it, and that place has any and everything I need to claimit!

Great Service

They are very busy but their customer service is fantastic. I recommend the guy that sets up guitars. He has set up several of mine and has done a great job. I highly recommend this store.

Had to wait outside for 20 minutes but staff was helpful

Got alot of great advice from thier soudtech power got all my questions awnsered thank you Guitar center.

I went here as I had signed up for a free guitar class, however, even after waiting for approximately 30 minutes, the instructor never showed up nor answered their phone when one of the people who worked there called. He had me and another gentleman that had also showed up for the class to leave our names and numbers for the instructor to call us back. As of today, almost a week later, I still have not heard back from anyone.The store does look well stocked with many different instruments.

Under staffed, clerk instead technicians, way, way over priced

I changed my rating to 5 stars and am rewriting my review. In my first review I stated a concern about this store not being fully staffed on a busy Saturday, but I was well treated by an employee named Buddy. Well, it turns out Buddy is the manager. After I placed a special order for a guitar, there was a mix up and my order was canceled in the system. I spoke with Buddy again and he worked hard to make everything right. I also went back to the store after the initial visit and the store was fully staffed, and everyone were kind and friendly. I highly recommend Guitar Center for all your music needs. 👍👍

Mars was awesome 👍

Ive been shopping here since the 80s when it started out in Hollywood. As far as Im concerned it is the best music store that anybody can go to the service paragon of experience and they have everything you need unlike stores like front porch music in Bakersfield where nothing but potheads try to work you and have no social skills whatsoever my opinion to further skills is Guitar Center Point Blank.

These guys know their stuff!!!

Very friendly and knowledgeable sales associates. Did not have what we were looking for. Start of school so all the beginner and start kits were mostly gone and the one for my daughter was. Still a good place to go. I wont wait till last min next time

It feels like Heaven in there, every single time.😍🤩

I actually live in Ohio, and I ordered some stuff online and it was to be sourced from this store. There were online errors made and Ricardo from Bakersfield called me to straighten it out. Great service!! Thanks Ricardo!

One of the best GCs around awesome inventory and great deals. Best music store in Bakersfield.

Its a small store, in Bakersfield.

Things looked like they have definitely changed since I last went in there. They offer music lessons and customer service is always good

Very quick to take your money on purchasing of items but and I mean a big butt your employees are having too much fun playing guitars or with their friends on the guitars need to concentrate on the customer you never know who comes to the door Im the lead singer for the two tone Rangers I came in to buy a guitar but we had to chase a guy down take one down thats not very good for your business line and when you have Headliners coming in incognito to possibly purchase one of your high-end guitars and theyre in the acoustic room playing or guitars I probably will not do business with you no more in Bakersfield California I had to go over the front porch music to buy the guitar that I was interested in buying the price was the same but their willingness to take care of their customers is a 10 out of 10 I only give you one star if theres anything left I would even give you that as they say in Japan sayonara round eye

Had a great experience. Did NOT get bombarded with questions or pushed to make a decision. When we were just about ready we were approached by the sales rep Joey, who made a recommendation for an amp that was $20 more expensive but actually does work better for what we wanted. Even got a discount on the guitar since it was the last one and had been in the guitar wall for quite some time.

Excellent service. Very knowledgeable and helpful employees more than make up for the limited size of the store as compared to other guitar centers.

Joel was very helpful on getting us some equipment that my son needed for his drums. Usually we wait for almost 20 minutes for somebody to come and help us and to notice that we are there, but this time we got Joel to help us in a timely manner. Thank you Joel!

Very welcoming. The staff showed to be knowledgeable and very helpful to my needs. They took the time to listen and help me. The store was clean and the shelves were stocked. The parking lot was clean too.

I always enjoying stopping by this location, the staff are knowledgeable and always happy to shares the advice on the equipment.

I am but a small fish in this sea of local talent....I enjoy the access to top rated gear and the great advice from local pro players.

So sad that so many of their guitars were dented or scratched!!! Their pricing is alright, but not considering that most of their new guitars are already scratched and scuffed. They did build studio rooms during the holidays that are finally open for getting lessons though, so I might be teaching piano from there one or two days out of the week.

Brandon the guitar tech is always interesting to talk to and a great GC rep.

Great environment great customer service

Top notch service. Ruben took care of an issue I had with an online order. Staff was very friendly and knowledgeable.

I love seeing gear in person. The guys were helpful and pointed me in the right direction.

The covid 19 has everything fd up

Love going here, Everytime its always a wonderful experience. The staff is beyond helpful and extremely knowledgeable about anything to do with music. And they always try and give you a great deal on what ever is your buying. Awesome place!

Great guitar selection but the workers seem selective with who they want to help and also not very positive in giving compliments, if I was working there I would go up to the worst muscician and still be like you got a good sound some kind of positive reinforcement they come off like know it alls and that they are better than you at music instead of being humble and curious.

Trying to figure out the curbside pick up but I dont know how to work the email alongside with the application of Guitar Center I Purchased a stand thank you very much

Its the Mothership for guitar enthusiasts! Bought my first acoustic/electric and got great service and good price. Will be back again and again.

We travel here from Santa Maria for the great customer service and expert advice. Offer military discounts. Had a great amount of help from Joel. Definitely coming back and highly recommend

All of the workers were really nice and polite except for this one guy he had long hair and was white and was giving me attitude it started when i walked in to get a guitar i was jus playing it to see which one i was going to buy and at first he jus walks in and assumes im practicing in there when i wasnt so i jus ignored it but he comes in again saying if i dont stop playing the guitar he is going to kick me out so at the end i didnt even want to buy the guitar please fire this person he did this to me and some other guy!!!!!!!!

Worst experience in customer service. Went online to Guitar Centers website to purchase Used Sabian 14 in. Hi-hats Cymbal Set for my 9 year old son. Found a perfect set labeled Excellent. Placed the order on and 3 days later got a notification from Raymond Mercado, Lead Operations that items had been sold (see photo). I replied to his email to noting my disappointment, and requested a coupon code for the inconvenience. I never received a response. I called the store directly and was told Even if it says excellent condition that means nothing. This set was sold 30 minutes after you placed your order and there wasnt anyone here to grab them. You can call back in 15 minutes and they can help you order comparable item. I said the only cymbals available were in good condition and I paid the extra money for the original set because they were in excellent condition. DEAD silence. I have worked in retail and have to say this is TERRIBLE customer service. My son expected this set on Christmas Day, and I was offered nothing for the mix up. I will be writing corporate since Raymond Mercado could care less that I they mixed up my order.