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Direct Offroad
6619 Rosedale Hwy, Bakersfield, CA 93308, United States
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Direct Offroad
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So
Review №1

This place is awesome and a great place for off road vehicles and any upgrades needs. Very helpful and really knowledgeable. They did the awesome job, great price for my 2021 Jeep Gladiator Mojave. Super friendly people, I highly recommend Direct offroad ❤ they will take a good care of your vehicles.

Mi
Review №2

These guys are great! My parts took longer than expected to get in (not their fault) and they were able to slip me in and get them installed. I thought that I was going to have to cancel my trip, but they made it happen. Highly recommend!!!

Ke
Review №3

Fantastic job on my on board air and airbag setup. All the lines and wires were properly secured, zip ties snipped short, welds were painted, and everything was tucked in neat and clean. I highly recommend these folks!

J
Review №4

Thanks to Henry and everyone that was involved with lifting my truck 6in. And putting on 35s ..exactly the look that I was wanting..looks stock but its not

Ma
Review №5

Dont do what they promise. Had an agreement to have my shocks installed 11 days later a specific date and time. Although that was not a convienent time I agreed. I arranged my schedule to accommodate this time frame.Direct offroad requested a deposit of $500. I agreed and payed them. Day before the installthey called wanting to reschedule. I explained that it was not possible for me to reschedule and asked for a refund.Jake said ok but, he could not refund the processing fee of $30. I politely explained that I didnt believe this was appropriate, because Direct Offroad had not honored their commitment, why should I lose money because of their failure. To make a long story short, I accepted the deduction a told them I was very un happy. Buyer beware, do not give these people upfront.I

Te
Review №6

Great off-road Headquarters. Very friendly, knowledgeable & helpful staff.

Ed
Review №7

This place is the worst to have your vehicle repair or customized, they lied all the time saying we’ll get the parts in 2-3 days and never on time till months after. The worst is that they don’t update and they blamed everything on Covid-19. The worst place

KK
Review №8

Once again Direct Offroad has hooked up another one of my rides!! Pat, Art & Randi are soooo helpful & efficient. This time I had my charger scatpack put on air. Art knew EXACTLY what I wanted..and he sure did make it happen!!! Sooo IMPRESSED. Dont mistake its not only an offroad shop....they do it all. Still gotta bring car back in for that video shoot. Thanks to the whole team!! Awesome work!! #lifeonair #happygirl♡ #airlift

To
Review №9

These guys are really awesome 👌 its my go to place.There is a guy name Jake that always helps me out knows his stuff. Would recommend.

Ja
Review №10

Randi and the entire team was outstanding. Great people, great prices and love our Jeep modifications. We did new wheels and tires, light bars, lift kit, shocks, new stereo and powder coat work. AWESOME!!!!!

St
Review №11

This is a great place! Carrying all my Overland gear needs and wants! Thank you for the great prices and service Pat!

Th
Review №12

I cant praise these guys enough especially Art. These guys helped me plan and install upgrades on my 2017 Ford Explorer Sport. They did an amazing job and I would tell anyone thinking about getting work done on a vehicle to make Direct Offroad their first and only stop. Also make sure to check out the literal monster truck they have at the shop. Thanks guys!

Je
Review №13

This a great place for your off road vehicles needs. Very helpful and really knowledgeable. Super nice people too!!

al
Review №14

Place is so awesome! Got my 18 Tacoma done within the time they promised it would take and it just came out incredible. Art and everyone else is just so knowledgeable it really puts your mind at ease. Will forsure be going back to put a rear locker in and a new front bumper once i break this new suspension in!

Di
Review №15

Excellent customer service. Pat was awesome!

Ad
Review №16

Excellent service.Highly reccomend.Pat will get the job done!

Ev
Review №17

Excellent customer service. Very friendly and informative staff.

Jo
Review №18

They bend over backwards to help you very polite people.

Ch
Review №19

Went To Purchase Some Extended Brake Lines, They Said They Would Arrive In 2-3 Days, They Arrived The Very Next Day ! Also They Have The Same Pricing As The Internet !

Mi
Review №20

Great place to get odd ball items.

Mi
Review №21

Great guys over there. Locol.. great service. Great pricing. Very helpful.

Gr
Review №22

Dropped in to get some straps for the trail today and Pat was a huge help, Ill definitely be coming back for some work on my truck.

Ma
Review №23

We recently bought a tonneau cover for our truck. The service we received from help in choosong the cover that was best for us to the final installation was exceptional. I will shop with them again and reccomend them every time

Kr
Review №24

They do great work here, I highly recommend Direct Offroad Pat and Randi went above and beyond 👍 only place to bring your truck.THANK YOU GUYS

Lu
Review №25

I’m Very happy with all of the work they did to my 1999 TJ. Henry and the shop guys were great and professional!!!

Ke
Review №26

Highly recommendedthanks to art

Jo
Review №27

One of two shops in town that had tire chains in my size. Chose them for a number of reasons however the primary was customer service. From the time I walked through that door to the time I left I was greeted by everybody working. Checked in on regularly, and to top it off had the best price on my chains for my snow trip. Unfortunately I dont need new tires yet and wont for awhile but they definitely earned my business. If you need any service done I would suggest checking here first.

Br
Review №28

Pat and the guys at Direct Offroad give no BS advice on what works best for what you want to do to your rig. They can order just about anything, and handle whatever ride you have. I’ve been going here with my Jeep for over two years, and I’ve watched them treat customers more like family. Best shop in the Central Valley.

Ge
Review №29

Needing some parts for my 94 Bronco (374K Miles). Decided to give Direct Offroad a call. I am very glad I did. I talked to Henry, he was very knowledgeable and helpful. All but one part was in stock, the other arrived while I waited.Unfortunately, there was an installer error (me), I called back and and was asked to stop by and they would help me out of my jam. I received a couple secrets from Pat Gerber the owner and completed the repairs.Not only were they there with the parts when I needed them, they were there when I needed advise. You just cant get that face to face service from an online store. Come to find out Pats father worked on my Bronco 20+ years ago, no wonder Pat is so knowledgeable, its in his DNA.

To
Review №30

I took my jeep in to have new springs put on, after the springs were installed the jeep looked like a stink bug the rear was way to high. At this point I was not happy so they asked what I wanted to do and the suggested that they install new front springs and long arm suspension. When I picked up the jeep they did not put on long arm suspension and now the angle is all out of whack and my jeep is worse off then when I took it in. It now has a death wobble. Also I asked them not to lock the driver door because I have trouble unlocking it WHAT did they do they locked it, and they took it apart and didnt even put it back together and I dont even know what they did with all of the parts to the door and it just hanging there!! They had the jeep for almost a month and didnt even repair it correctly. I have called and had to leave messages with no return call. Do they as not even test drive something the have repaired to make sure its safe to drive. I cant even drive it in the shape it is in.. VERY DISPOINTED, worst service I have ever had. I do not recommend using Direct Offroad for your repairs!!!

Pe
Review №31

Went in to Direct Off Road to see what they had. Typical 4x4 shop inside, thats where basic ends. The staff and owner will go out of their way to look up parts, and solve issues. I ended up having my CV axles replaced, it was quick, and the price was very fair. A few months later I opted to do a gear change, I had a tight schedule and they got it done, including calling a performance shop to get me in and out on the fly. Hands down, I felt I got the best bang for the buck, and they tended to my schedule last minute. Needless to say, they are a very professional bunch. Quality, fair price, and on time.

Je
Review №32

Best 4x4 shop in town,

Ga
Review №33

We had our Jeep lifted, new tires, wheels, heavy-duty tire carrier and rock slider auto steps installed. All done quickly and correctly. Jeep drives perfectly. Highly recommended.

Dr
Review №34

Great place to get parts from have have work done.

Ro
Review №35

These people have no respect for you or your vehicle. Don’t make the same mistake I did Take your business somewhere else

ZB
Review №36

DO NOT BRING YOUR TRUCK HERE. brought in my brand new ram 2500 for a simple alignment, the kid that did the alignment took it for a 10 min joy ride “test drive” raced it around and brought it back with an engine light on and transmission slipping. Told the manager he said he’d get in contact with me and never heard from him again.

Ri
Review №37

Went in for multiple products. Was told they had to order them and wouldnt be in for a week. Ok. Put in a deposit to get some work done the next day but decided Id rather use the little time home I had not waiting for my truck all day. I called and was told Id get my deposit back and theyd call me.. They didnt. Called again, was told the same thing.. And they didnt contact me, again. So heres this review. Dont give em sht for deposits. Where my money duke?

Mi
Review №38

First of all I want to thank everyone there because I had some airbags installed on my truck at another place and they screwed up everything from installing my air compressor to my gauges in wrong spot so I took it to direct off-road explaining the problem and they did not hesitate to set up an appointment and re-did the other places screw ups they went above and beyond my expectations thank you again

La
Review №39

Awesome place. Helped us out during a one year drive around North America. Picked us up from the hotel and drove us around town while they worked on our rig. Can’t recommend enough. The landmarks.us

Jo
Review №40

The customer service here was great much better than another place I visited. I would recommend Direct Offroad.

St
Review №41

They installed my rear bumper step quickly... they did a fine job!

Jo
Review №42

Great service friendly knowledgeable employees

An
Review №43

If I could give this company 0 stars I would. I recently replaced the front axle on my Jeep Wrangler JK and needed an alignment after the install. If I could do the alignment myself I would have, but I don’t have the expensive machinery to get it right. I decided to call Direct Offroad even after having several other bad experiences with the company, however decided to give them another chance to impress me with great and timely service, but that was far from the case. I called two days ahead and made an appointment at 10am to have my Jeep aligned and told me it would take about an hour, which is pretty standard. I showed up on the appointment date at 945 am and dropped my Jeep off with the female at the counter. She told me that their were two other vehicles ahead of mine and asked if I was going to stay and wait or leave. I told her I was going to grab breakfast and I would come back later. Well, 4 hours later after running errands and hearing no response from them, I decided to pass by the business, only to find my Jeep had not moved from the spot I parked it. I was a little erritated, but decided to head home and give them more time. 4 pm comes around and I decided drive down and see what was going on, considering my Jeep had been there for 6 hours. Upon pulling in the parking lot, what do you know, my Jeep again had not moved!!! I go inside and talk to the female who tells me she’s sorry and that they were finishing up a vehicle and my Jeep would be going on the rack soon. I ended up running to the store for about 30 minutes and returned to my Jeep being on the alignment rack. WooHoooo!!!! Well, not so much. After another 30 minutes I get a call from direct Offroad, who tells me my Jeep won’t start and they can’t figure out what happened. I was in the parking lot and walked over to find my dual battery breaker switch to be broken. Not that big of a deal, however it was now 530pm and no battery shops were open. They scrambled around and found one, however decided to charge me $35 for the part, again no big deal considering I’ve been driving back and fourth all day for a very basic alignment. So after solving the electrical problem, I got out of the shop and stand outside. I was approached by the female employee who tells me the breaker would be $35 and the cost to install it would be $88!!!! What the heckkkkk!!!! $88 for two, yes TWO Phillips screws. I told her that was outrageous and I would do it myself and had the tools in my Jeep. She then tells me,” Well, we will figure it out,” and walks back inside the shop. Within 2 minutes, waaalaaaa, my Jeep fires up and the mechanic pulls out for a test drive. So the 30 minute install was a 2 minute job. I figured they would surely not charge me for the install after making me wait 8 hours for an alignment that was estimated to take 1 hour. The mechanic returns from the test drive and gives the employee the blessing to release my Jeep. I go inside and am hit with a $187 bill for an alignment, battery breaker and you guessed it, an $88 dollar install fee, which I was not told I was being charged for. The female churched up some BS about how they tighentened a bunch of wires and cleaned up the battery area to try and justify the cost for the install. I was furious and she knew it, however would not try and fix the problem or try and make it right. Really Direct Offroad, you were willing to lose a customer for $88, shame on you. I will be telling every friend I know about my experience and will most definitely direct them elsewhere. Shame on you for everything I experienced and not only making it right, but verifying how awful your company is. Good luck in the future. Buyers/customers beware. They will rip you off every way possible!!!!!

Bo
Review №44

Great staff and excellent service in fairprice price I recommend it!

Ma
Review №45

Kinda slow... Had to bring back Jeep because a headlight they installed wasnt plugged in properly...friendly people.. once they were installed correctly... Love the head lights...

Ga
Review №46

Awesome place and people to do business with! With a home town feel they treat you right!

Ra
Review №47

Great experience and looking forward to taking my truck for all off roading parts and accessories

Gu
Review №48

Well i was about to call to get info and just checked the reviews. I got my doubts now. Probably take my service some place else since they have concurring issues

bi
Review №49

Patrick is very helpful.

Ma
Review №50

Best experience by far I a shop the level of expertise and drive to help there costumers is crazy!

Mi
Review №51

These guys are the best. I dont care if they arent there when i come over on my Lunch hour and they too are at lunch, LOL(see 1 star BS) they did a bunch of Great work on my F-350 and Im about to ask them to help me finish my Rock Crawler project.

Da
Review №52

Nice shop, Awesome work, will be referring others as well. Thanks again Pat for the custom bumper and winch mount.

Se
Review №53

Nice job, the shop looks bery good. Keep up the good work buddy.

Ke
Review №54

Always a pleasure. Very knowledgeable and friendly.

Bi
Review №55

Love Harbor Freight!

Jo
Review №56

Talk to Pat he will not stear you wrong

Br
Review №57

Cool vibe, good service decent inventory

St
Review №58

Worst place ever!! Made a appointment a week before the work to be done took the truck down and dropped it off they called me 45 minutes later and told me that couldnt do the work for another week!! They suck!!!!

To
Review №59

Best Customer Service Ever!

Er
Review №60

Family owned, incredibly friendly and knowledgeable .

Da
Review №61

Great 4x4 shop for offroading

Lo
Review №62

Direct off road was good

Ro
Review №63

Not open when the Internet says you are, hum...

Je
Review №64

Super knowledgeable guys!

Da
Review №65

Awesome place

Jo
Review №66

Did a great job

Co
Review №67

THE Only place for off-road accessories and service

Am
Review №68

Amazing customer service

Br
Review №69

Good people

Information
100 Photos
69 Comments
4.4 Rating
  • Address:6619 Rosedale Hwy, Bakersfield, CA 93308, United States
  • Site:http://directoffroad.com/
  • Phone:+1 661-588-7702
Categories
  • Truck accessories store
  • Air conditioning repair service
  • Auto parts store
  • Auto repair shop
  • Brake shop
  • Driveshaft shop
  • Oil change service
  • RV repair shop
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:Closed
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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