I switched from Verizon to US Cellular. Joel and Michelle made the processes very easy. When I went in to switch Joel was the only person there and he did very good with helping me and helping others as well so they didn’t have to wait long. And Michelle is the absolute sweetest and VERY knowledgeable. Thank you both!

The salesmen are amazing at multi-tasking and helping people figure out the their phones, not just selling phones but explaining how to use them when they could be selling phones. They take their personal time to explain phones. I appreciate their commitment in a busy business. not a government agency who will take all day answering questions and not prioritize for paying customers.

Needs more employees so customers can be addressed more time efficiently

New review after having service with them for 3 months....They double bill you and change payment dates. Joel in the store is a jerk. Couldnt answer any questions just telling me what my account profile said.. Which I could see on my phone.. Get some training. I switched back to Verizon.. Beware of us cellular..look at their BBB report it says it all there too.April is awesome .. Answered all my questions, got us upgrades, and accessories!!! Ask for her to get assistance when you go in!!

My payment was processed but service is not activated. Confirmation number is 006DOZFEDD138DAE

Chris is amazing part of the team, delightful personality and a joy to work with. He is pleasant and knowledgeable, and is the one person who truly cares to make sure customers get the correct information!

Fast friendly service!

We have went in several times with issues or asking upgrade questions and NEVER get a correct answer.Call US Cellular directly and tell them what I was told and the agent usually asks if I am sure I was in a US Cellular store...Worth the 45 min drive to LaGrande to get to a corporate store and get honest answers.

The opening rep was using the most distasteful verbiage in the store and was very unpleasant and unprofessional. Children were around and this should be looked at

Waited 45 minutes, another person walks in an gets service. Worst customer service ever. Go next door, don t waste you time.

Awful experience customers werent being treated professionally. 1

Love the service