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JCW Auto Repair Service
245 S Irwindale Ave, Azusa, CA 91702, United States
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JCW Auto Repair Service
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Ch
Review №1

Nice and friendly staff. Reasonable pricing. Can be quite busy. But quality is what matters. This is where they have come to outstanding service! So be patient and understanding of them and their services will not disappoint!

Ar
Review №2

I found this repair shop merely by chance. On my way to Azusa, California to visit our hospitlaized son at City of Hope Hospital, for some unfortunate reason, our car stalled a few minutes prior to our last exit from freeway 210 West. While waiting for the AAA tow truck, i started calling all nearby car repair shops. That was when i saw the shop’s name on Google. They told me to bring my car to their place right away. Knowing that we came all the way from Sam Diego and that our way of coming back was the car that broke down, they immediately diagnosed the car’s problem until they pinpointed the core of the problem. They prioritized fixing my car each time showing and explaining to me what need to be done. I will highly recommend them to anyone that maybe in the area if they ran into a problem. Good job JCW. Oh by the way, the lady that works in the front desk is really very helpful and caring

Am
Review №3

Excellent customer service. Very efficient and friendly staff

Er
Review №4

Had a groupon for full synthetic pil change for 33 bucks, was told I need to pay a 14 dollar disposal fee. Came out to be 47 bucks which was about right. Pretty good price in my book.Service was quick, easy and painless. Waiting area has a big flat screen, water machine, coffee and tissues.Was told I had some lights that needed replacing, it let me know that they had my back when it came to the support of my car.All in all, would come back again

Da
Review №5

Fast friendly people and service. Disposal fee a bit high but I guess it depends on what city youre in. Will be going back.

Mi
Review №6

Good prices on Groupon, honest and fair

Da
Review №7

Excellent service and a fair price. Highly recommend this shop I always get my oil changed here and they do a great job, great customer service.

Ki
Review №8

Great service. Great customer service.

Li
Review №9

THIS PLACE IS TERRIBLE MY CAR HAS BEEN RUNNING GREAT FOR MONTHS....I GET A OIL CHANGE NOW ALL OF SUDDEN ITS MISFIRING? AND I NEED A TUNE UP? THATS VERY COINCIDENTAL...SKETCHY BUSINESS...AND SADLY ON GROUPON....

Em
Review №10

Great oil change deal and the staff is great folks.

Je
Review №11

Groupon was a great value. Make sure you call to confirm the oil you need & estimate of total price. They dont do walk-ins or take appt for Thursdays but fit me in via appt. They were upfront it was an additional $14.34. No credit card fees. 1 rceptionist didnt wear a mask, the other wore one when in close contact.

PC
Review №12

This store has very low oil change price on Groupon ($18 for conventional and $35 for full synthetic). After I purchased Groupon deal and called for appointment, I was told the disposal fee/tax $14.30, which is over 40% than what I paid to Groupon. I have filed complaint to Groupon and got my money back from Groupon. Despite Groupon website does say tax/disposal fee not included, but be careful about this kind of sneaky store.

Ad
Review №13

Was on a road trip from LA back to where I live in Yucca Valley by Joshua Tree and my 97 Chevy Camaro was overheating and by a stroke of luck came across JCW. Needed a intake manifold gasket, coolant pipe, as well as other parts that werent noticed til upon further inspection... Was obviously crushed but it comes with having an older car. I explained my situation to the receptionists Lisa and Megan and they were completely understanding. Even helped lower the initial cost which I didnt expect. They drove me back and forth to a local crummy hotel I unfortunately picked but that will be for another review.. (All 8 Motel lol) Overall this business is totally amazing!! Certainly have them all over for dinner! Lol.. maybe after COVID haha ;)

Ke
Review №14

Horrible I went for an oil change on Wednesday through group on they told me to book an appt for the following Monday at 10 am, didnt leave till noon. It was just an oil change, what I saved through group on was paid through my two hours sitting there, crazy.

Pa
Review №15

Do NOT come here for oil change...

Ne
Review №16

I tried four other repair shops who could not diagnose the needed smog repair!!! Jcw got on it and repaired it and smoged it in a short amount of time!!! With a great attitude and very competitive pricing!!!!

gu
Review №17

Quick, quick, quick! Went through the Groupon. Fair price, oil change. Hope to be back. Thank you!

Yo
Review №18

Friendly staff who explained all the work that was done as well as checking for anything that needed to be done. Lucky for me, after the oil change, I was good to go. Their honesty goes a long way. I also like having to make an appointment, so there is no wasted time waiting to get your work finished. This is a full service auto repair shop that I feel is reasonable and professional.

ba
Review №19

I have been there twice now and both times I have had great experiences. Not only is all of the staff so friendly, but they are very knowledgable. They also take the time to talk to you about what is wrong with your car. The prices were great. The service is great and very fast. I highly recommend JCW auto repair.

Ro
Review №20

Best place for auto work.Fare prices, they dont gouge you and they dont make up fake stuff to repair to get more money from you.I think we found our regular mechanics.

Em
Review №21

Got my oi change twice there so far. Great customer service and their estimated wait time has been accurate and reasonable. Definitely coming back

Ka
Review №22

Good and helpful service. Its all about your vehicle. Always take good care of me and my car. I recommend JCW.

Jo
Review №23

I got the best service trying to make appt for new front brakes need to know how to get that done I have 2018 honda civic 22,000 miles on my car wed 1255pm thursday 1245pm

Br
Review №24

JCW Auto Repair is a great place to service your car. Excellent customer service!! I went in there to get new brakes for my vehicle, little did I know I didnt even need new brake pads. They showed me the brake pads that were already on there and explained that I didnt need new ones. Other places would have taken my money and not say anything. They didnt charge me a dime. They were very fast and quick. I highly recommend them to anyone out there who is looking to get work done on their car!!!

кл
Review №25

Judd, the shop owner knows his stuff. Great mechanic. The other mechanics in the shop are pretty awesome too. Beware of their secretary Camille who sits at the front desk and lords over the telephones. Likes to estimate high for costs and will last minute overcharge you without a second thought. Needs to work on communication. Other than the old guy, very solid shop.

Me
Review №26

They did the transmission service, and tons more work and my car was done the same day. Awesome! Plus they are friendly and helpful !My car runs like brand new ! I cant compliment this place enough!

Mi
Review №27

Great service. In n out in minutes.

An
Review №28

Great service and great people. Took my challenger rt there and was very pleased with the check over. They even let me check the car myself to see what was going on with it. Definitely coming back because of the people. Thank you.

Ju
Review №29

I thought this place was great. The guy in charge was nice and not pushy at all. He helped me work with the ford dealership (because ford service is awful 80% of the time) on what could updated for free. Plus, got a great deal off of groupon.

Ca
Review №30

Very good prices. Ii believe. Friendly front staff too. Id will definatly come back again for car sevice

Ti
Review №31

Been coming here thru 4 vehiclesGroupon available. Always fast and, will check any concerns u have. Professional on all aspects. Thanks guys!

Sw
Review №32

Great please never been to a auto shop like This before. they showd me every thing that my truck needed Im so glad I came to this shop is my new shop .

Ge
Review №33

This place always greets me with a friendly smile. They dont beat around the bush, tell it like it is kind of place. Look out for great deals too. This is my go to place for auto servicing.

Je
Review №34

Great Honest car service. The front desk lady displays best customer service interaction ever!

RE
Review №35

Great customer service! they dont try to haggle u to repair more, unless it was needed & reasonable prices.

To
Review №36

Great service. First oil change here and price is reasonable. Will come back

Lu
Review №37

Friendly knowledgeable employees.

Re
Review №38

JCW is amazing. They were incredibly helpful and speedy. This will become my regular place!!

Al
Review №39

Came In very skeptical however the shop diagnosed my problem within 10 mins. Owner seems very intelligent. Friendly staff and service. Would go back with confidence.

L
Review №40

Purchased a synthetic oil change through Groupon. Service was very efficient, staff was pleasant and overall was a good experience.

Ja
Review №41

Great customer service. They have an app to set appointments and even gave me a complimentary soda!

la
Review №42

Good place to go to so far so good nothing unexpected

Jo
Review №43

Outrageous prices even from Groupon and very slow service waited 2hrs for oil change when I was told 45 mins

Br
Review №44

What a great owner. even better mechanic

Ra
Review №45

DONT BUY GROUPON FOR THIS PLACE!!! Bought a Groupon deal for this business. I called to make an appointment and the owner told me that his shop was fully booked for the next two months. So I made an appointment and waited for two months. Then during the week before my appointment, I called to confirm my appointment. The owner told me my appointment was canceled because I didnt call to confirm on the Monday of that week. He told me the next availability time for me will be 4 months later. He makes people to make an appointment so ahead of time and cancels it on his terms. Then he wanted . Basically he makes it impossible for me to redeem my Groupon. He also lied to me. He gave me appointment for 2PM on Saturday, 2 months later he told me the shop closed at 2PM on Saturdays. Very dishonest business owner. People should be careful with this place. Not trustworthy for your cars and your safety!!!

jo
Review №46

Best repair shop in town

P.
Review №47

Groupon fine print oil change is a scam. He just charges for an extra court and to get rid of your old oil before you know it u paid 60 for what u would have paid 50 at Walmart

Jo
Review №48

Good service

An
Review №49

I got an oil change....terrible service....

A
Review №50

Good services but crazy prices

Fr
Review №51

If your going to buy the groupon for oil change, please call beforehand to to confirm if they have time otherwise youll be at this place for hours waiting on your car to be done.

Dr
Review №52

Price gouge but i mean who cares if you can afford it 👎👎👎

Ru
Review №53

What was supposed to be a 1 and half hour work turned to be a 4 hour work. I do not trust this mechanic. They found so many things in my car that now im afraid to drive it. Not coming back here again.

Ja
Review №54

Good service and clean shop.

co
Review №55

Friendly, does not pressure, and has great deals. Couldnt ask for more.

Er
Review №56

The owners awesome!

Me
Review №57

Fast, friendly and honest service.

An
Review №58

Not a honest shop,will never go back

Ga
Review №59

Honest Auto Repair Shop.

Na
Review №60

Very friendly and efficient!!!

fr
Review №61

Great Service, Good People.

Ma
Review №62

Great shop

Information
22 Photos
62 Comments
4.3 Rating
  • Address:245 S Irwindale Ave, Azusa, CA 91702, United States
  • Site:http://jcwautorepairservice.com/
  • Phone:+1 626-969-2886
Categories
  • Auto repair shop
  • Car inspection station
  • Car service
  • Engine rebuilding service
  • Mechanic
  • Oil change service
  • Transmission shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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