I had a wonderful experience at the dealership. It was fast and simple. With most of rhe work being done online, you spend very little time there. Which is perfect for me because I hate being at dealership for anything longer than an hour. Anyway, they were professional and informative. I highly recommend them.
Everything went smoothly. I recommend it. Get aTesla, you won’t regret it.
Hostess seemed to be tired to answer visitors questions. No Spanish. Perhaps good robots could answer the questions better and with more fun. Cars made the visit, they were wonderful.
Leiquan at Aventura Tesla helped me find my Tesla and she went ABOVE AND BEYOND. She is so knowledgable and incredibly helpful. She was with me every step of the way and took her time to make sure my delivery went smoothly. I cannot thank her enough. Elon, if youre reading this, please give her a bonus or something or a roadster, she deserves it!
My daughters (10 & 13) are absolutely obsessed with Tesla. We just wanted to look around and take some pictures in the cars. Well, the salesman was so amazing...he showed the girls all the cool features and explained in detail all about the cars. He gave us 100%. It never seemed to bother him knowing that I wasnt going to turn into a sale. I cant speak highly enough about our experience and what it meant to my girls. Thank you! Who knows...maybe a Tesla is in my future! I sure will recommend it to everyone!!
Wonderful, well informed, staff who seemed genuinely interested in the product they were selling. I was unable to sit in one of the cars due to Covid 19 but it was immediately suggested that I make an appointment for a test drive. Unfortunately the Tesla is beyond my affordability range but it certainly is an extremely cool looking car. 5 stars to Mr. Musk and his team in Aventura.
Very nice and well informed staff. I really enjoyed my test drive and the qouted price was pretty much what I want. Dominic Masuzzo was full of energy and passionate about his job, he went above and beyond to provide a realistic experience. Im so impressed by the high quality cars and team. Highly recommended!
Had a great experience at this dealership. It hardly even feels like a dealership. The salespeople dont pressure you to buy and are absolutely genuine and courteous towards you. I had scheduled an appointment to test drive a model 3, but they had sold it earlier that day. However, they were able to rush deliver one to the dealership in time for my test drive!
The man said if your credit is not 720 dont bother. No Elon your tripping
I arrived to the Tesla store not knowing what to expect and let me tell you the Tesla X is a powerful vehicle that rides with style. Thanks to Matthew’s vast knowledge and professionalism I was able to traverse the uncharted territory of Tesla with confidence and ease. Before this I never even thought about riding in one, everything felt smooth the cruise control was astute and as the suicide doors opened so did my mind set, I will own this vehicle and I am so happy I experienced that with Tesla’s team in aventura mall. keep up the great work ladies and gents!
We are interested in getting a tesla while we were shopping for homes with our realtor peter j ancona who recommended this place while we were on a break. We were impressed and might move forward with a new tesla after we purchase a property were looking into. 5 stars
Love tesla this EV is the most awesome thing you can test drive.
It was neat to see some cars and a little information on Tesla.
Great until they text you out of the blue and give you 3 days to pick up the car you already paid for, and waited 3 weeks for, or they will sell it to someone else. very very poor customer service for an $88,000.00 car.
First time purchasing an electrical car and it was totally worth it. From the moment i got there bolivier the tesla rep was super professional, nice and completely sold me. So glad to see people who love the company they work for! Also i got my model Y in all white. Thank you tesla & Bolivier.
Tesla equipment is our future ......The store team are very nice and helpful with nice hospitality and service....
They dont let you open the cars
Best car, best salon, best employee, best mall, 10/10
This by far has been the best place I have visited in a very long time. Super happy with the staff, the service and their marketing campaign. I think if everyone could afford it, everyone should own a Tesla. If you get the opportunity to take a test drive, you should do it! Awesome cars, awesome people!
This is the best Tesla dealership I’ve been. every time I went there they were super nice and very helpful, always friendly.the one in Dania beach is the worse and they are really lazy working there, they don’t want to even have to talk to you
Visited this Tesla in Aventura and was shown a few Teslas by a salesman. This salesman seemed friendly and knowledgeable and showed us some neat features of the vehicle. Afterward he wanted to connect with me and spoke of a married couple who were on track to be independently wealthy by 30 and how he was blessed to be mentored by them. We exchanged numbers and he gave me a call later in the week to set up a meeting at a Starbucks in Hollywood to develop a relationship.At this meeting he spoke of the couple again. Talked about having control of both time and money. How he wanted to get to know me over 4-6 weeks. How he wanted to vet me and see how my thinking was. He had me purchase a book called Leadership 101 by John C. Maxwell that would be the basis of subsequent discussions. He wanted me to prioritize him and his needs over my family and had these odd beliefs about not taking advice from people who dont have results in their life. He talked about a business opportunity at the end of the 4 weeks but gave no further details. I kept pressing him for information but he kept saying we needed to develop trust. This smelled like a scam.I thought he was a great guy at first and trustworthy but now I think hes part of a pyramid scheme and Im warning you to be careful of people who want to develop relationships and try to push business opportunities on you without giving you crucial details or make you purchase products to invest in yourself. I wasted my time and money and I dont want you to do the same.
The team here makes you feel welcome and excited about the future of sustainable living. The cars are absolutely stunning and the store is well maintained. The test drive and purchase processes are relatively seamless but best of all the team is with you through it all. I will for sure be back!!
Just had a wonderful experience with my test drive in a Tesla with Noah & my God he did a wonderful job. I got the full experience... I encourage any & everybody to get out & drive or buy a Tesla
Cool place to test out the latest electric cars
I was there couple month ago. The guy was showing me Tesla 3 after they got it. But then when we were checking the interior, he was telling me which features I dont need and which ones I need and need to pay if I decide to order. Really weird experience. Nice car
Modern look and feel, open and spacious, friendly and knowledgeable staff. Its a chance to see and be part of the future in the auto industry. How car buying should be. Fun, educational, and all around good time. All models are available to see and interact with. They also have the powerwall and solar panels.
Stopped in to look for some basics great friendly staff were very helpful.
Only 2 cars present. Both are closed. Sales representative was talking on his personal cell and was ignoring us. When we asked for help, he just shown “wait” by his finger. Horrible!
The new and updated Tesla store in this great mall is always a place I like to go visit. Featuring stylish and luxury cars this showroom delivers a great ambience. The store has lots of walking room while featuring all the different types of Telsa cars. Even has the model 3 on show! The showroom employees are here to deliver to whatever your needs may be. I might not be able to afford any of these cars yet but whenever I can, I will make sure to come visit this amazing showroom. And to anyone looking to buy a Tesla this is definitely the showroom to go to.
I love Tesla cars. They are gorgeous. Can’t wait to have one in the future 😁👏
Representatives were very knowledgeable. Cars were clean, hi-tech, and offered opportunity to test drive car on a future date of show casing the cars. Looking forward to buying a Tesla 😜.
The showroom seems to be an expensive playground for little kids at the mall. The three vehicles are overrun with them. You’re better off going to a standalone showroom.
Just do the test drive. Well done Tesla!👏👏👏🤩
Yes great cars
I always stop in at the Tesla store whenever Im at Aventura Mall. Everyone is always friendly and helpful. Its so nice to have a Tesla store located only 1 mile from home! And 35 superchargers too! Aventura Mall is one of the finest upscale shopping malls in the country. This is Teslas flagship store for the entire Southeast United States.
Great customer service by Matthew. Easy to talk to. Explained all the basics and answered all of our questions.
Best indoor playground for kids. But if you want any informations about cars, forget about it.I went there and several kids were playing and jumping in the model X. Staff didn’t take any attention on my request and just said : “I am sorry but kids are playing in the car”For the staff: go to Porsche and learn about how to welcome and talk to clients.
So Ive been to this store a million times, never had an issue. But now all of a sudden I was treated like trash. Want to guess why that is? Well, I told the sales rep that I had purchased a used Model 3. As soon as I told him that he literally made an expression in front of my wife and I. I immediately asked him if there was an issue with that, he didnt say anything and didnt answer any of my questions. This man completely blew me off when I told him that I purchased a used Model 3 that had 5k miles. This right here is not right.I do not recommend this store to anyone. Avoid it, purchase online.
Excelent service
Great vehicles... Loved the new Solar Vehicles...Wish I could afford one though....
Great customer service..Vehicles are high tech- in one word..Awesome
Great cars. Go see model 3. Its better than pictures.
No Model 3 here. Just two Model S (P100D) and two Model X (P100D). Staff is friendly and seemed to be knowledgeable although was not able to provide some answers (i.e. battery replacement costs). I was offered a test drive of eithet of the models but declined it.
Very cool place! Employees are super engaging and the cars are incredible! Next car is a Tesla for sure!!
Well trained staff and great customer service. Highly recommended.
They dont answer their phone. Oy
The salesman was very knowledgeable about the brand, answered all my questions and very helpful
Uuuff
Very helpful team; answered all of my questions & scheduled me for a test drive
I may blindly love the company it they may represent a new future.
Even though Im just a college kid looking at Teslas I cant buy, the Tesla staff treated me like a real buyer and took me through all the features of the car.
Great experience you must do the test drive!! Ask for Dominic
Awesome experience all the employees were friendly and answered all of my questions.
Fun place to stop in.
I just love tesla
One day when Im big Im going to get a Tesla. Really helpful staff great experience inside the car.
In Aventura Mall, most of the charging stations do not work for several days. To find the workstation you need to move from one charging to another.
Have all models to check it out!
I just love teslas and when will autonomous driving will be added?
Wow just Wow awesome vehicles.
Cars are awesome. Customer Services 👎
Went in for a scheduled test drive of the Model X! Super excited but before that they make you sign a short digital waiver on an ipad. I had a few questions and the lady was kurt with me and rude (some young chunky associate of theirs). I asked all my questions because all my question were not answered on the waiver. If you make people sign a waiver they are entitled to get answers to there questions but whatever. As I signed it she snatched it out of my hand and walked away (not joking 1 bit) She hates her life I get it, sorry. But then I had John as my copilot. He was awesome at answering everything from the amount of batteries, to the upgrades and we even had an interesting conversation about kinetic energy! He was such a good sport seeing as how I did the test drive with 4 of my friends in the back seats! Thing rides like a jet. We were blasting reggae John showed me how to ask the car to play for me hands free! After treating that amazing hunk of technology like my own I did a consultation with John and made a Tesla account and got a rough estimate for the exact Model X Ill be purchasing. Little tip from John, (for those of you that dont already know this) get your model in black since they dont charge to paint it in that color, that way you can get your Tesla the custom paint it deserves! Winning!
One of the employees said in a sarcastic way that usually the 2nd time someone comes they test drive like to say that I wasnt welcome there.. Very fake and two faced people that like to over boast the company and cars to sell them..
Amazing staff, very relax atmosphere
Ridiculous expensive great cars
I received my Tesla 2 days ago and it had lots of issues, asked Manager at Tesla agency to help, he made me wait outside for 20 minutes and never came to help. Horrible service.
Amazing place, great people, good vibes
Love them
Super Nice place!!! 👏👏👏👏😍
Great place to see the future
Though expensive, a great value...a Toyota Landcruiser is 80,000$
Only one world.... awensome
Very friendly service
😍
Beautiful
😍😍😍 is all I can say
Manage a team
For our planet
Dream of owning a Tesla here!
Smooth
Nice.. overrated
Pretty cool
Crazy dope
Cool
Electrifying
Goo6
Excellent business to know more about these cars, they give you a lot of information about the benefit, operation, design and benefits, in turn you can go up to see the interior and all the great electronic equipment it has.Ideal for those who are interested in acquiring any of these vehicles and also for those who are curious to know them.
A star because there is no less, at the time of buying there was no problem, all fast. After paying they told me this is your car and they did not give me a single instruction of the car, they did not pick up the phone the car I have not been able to put in the application of the phone the customer service is very bad, the seller-buyer relationship is bad.
Wowww ... excellent attention.