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T-Mobile
12860 Research Blvd Suite 100, Austin, TX 78750, United States
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T-Mobile
Comments
My
Review №1

Great team! Andrew the manager and Danny! Very nice. They actually took the time to help me out with my phone issues. They were very attentive and understanding. They treated me like a friend and always polite and smiling. I even purchased more accessories while I was there..I like the location since it is inside an HEB! 2 in 1.

An
Review №2

This team T-mobile is amazing! I came in with a broken phone due to the power surges of winter storm Uri and was completely discouraged that it was a loss. But, to my wonderful surprise the entire team stepped in and made the migration possible to my new device in two hours. They continued to work through the challenges and I purchased a more modern phone! I appreciate them helping to keep me connected during these challenging times.

An
Review №3

The staff there is friendly and knowledgeable

ve
Review №4

One of the worst customer service. She is not even listening what I am asking. She is very busy with her phone. Please guys go and find near by T Mobile center.don’t waste your time.

Em
Review №5

Great customer service! Everyone was very helpful. We will definitely come here when we need phones again in the future. Note that it is inside the H-E-B.

Te
Review №6

Bad experiences! Bought two phones for buy one get one deal, they switched plan back and forth for me to get better monthly pay, but didnt have enough knowledge about the promo and plan. As the result I lost the promo and end up paying ridiculous monthly bill. Not recommended.

Tr
Review №7

I had been to a few sprint stores before coming into my usual HEB store I was upset and already planning on leaving sprint. I went in to heb to do my usual shopping and saw that there was a new sprint store and the gentlemen there were great I was having issues with my bill for months and they got everything taken care of within the hour. It was wonderful I will be making this place my one stop shop for sure.

Am
Review №8

Super amazing service! we went in and they gave us such amazing service, always a loyal customer here

za
Review №9

Great Experience and wonderful customer service. They are inside the HEB on research and mcneal.

Jo
Review №10

This store isnt here.

Me
Review №11

Came in to switch over to T-Mobile and get a new phone. Jeremy and Daniel were both super awesome, knowledgeable, and friendly! And not just to me, but to the other customers there as well. They were always courteous and helping folks out as quickly as possible, all the while maintaining a great attitude.Really amazing experience!

Information
7 Photos
11 Comments
3.9 Rating
  • Address:12860 Research Blvd Suite 100, Austin, TX 78750, United States
  • Site:https://t-mobile.com/store-locator/tx/austin/research-blvd-spicewood-springs-rd?y_source=1_MTcwMTY3OTktNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Phone:+1 512-522-4855
Categories
  • Electronics store
  • Electronic parts supplier
  • Cell phone store
  • Telephone company
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:11AM–6PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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