Low wages for most workers. The recovering addicts/ex-cons that work there are basically indentured servants because they wont be able to get a better job anywhere. The management staff makes dramatically more than the regular employees. Huge pay gap. Managers are condescending and even cruel at times. Nepotism is a huge issue. This is a family-owned and family-run business. All the top management are family members, whether they are qualified for the position or not. This means the daily operation of the company suffers because key management show up and leave at their leisure, with no regard to the duties of their position. There is also a fair amount of family drama, as it is a large family and they are very much so the dramatic type. The original CEO (not sure if hes been bought out, is back in rehab, or it was a hostile takeover) was erratic and had very little direction or business sense. The biggest issue is their business itself. Dishonest and straight-up illegal business practices occur as standard procedure here. The buying and reselling of scrap electronics in bulk is gray-area, leaning toward legitimate. However they buy bulk (by the pound) RMA and QC rejects from companies like Dell, sift through them, and sell the items as new on eBay. These items are never tested to see if they actually work, some equipment is sold with original customer data on it (they dont have the know-how or the time to wipe anything), and they operate multiple eBay shops and dozens of duplicate listings to flood the online market and ensure they are the most prolific presence. You might wonder how they make any money. Its a calculated gamble. They pay next-to-nothing for the electronics scrap, advertising themselves as an electronics recycling company to convince Dell and others to sell their bulk scrap for a song. A lot of the rejects are actually functional, but it costs the manufacturer more to have someone look at it and fix it, as apposed to just shipping the customer a new one. So when MHD ships these scraps out to online customers, theres a decent chance the keyboard/mouse/wifi dongle/etc. will work. In the cases where it doesnt, and a customer complains, they just ship another one out. If you paid $0.35 for a keyboard, sold it for $12.99, and one-out-of-every-ten times the customer says it doesnt work, you can easily afford to ship another out. The remaining scrap that they dont resell to online customers? That gets re-sold by-the-pound to other shady scrappers and legitimate e-cycling companies. All-in-all, Im glad to have gotten out of there. Dont buy electronics on eBay, and dont go work for these people.