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Custom Ink - Opening in 2020
3211, 154 Palm Way W2, Austin, TX 78758, United States
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Custom Ink - Opening in 2020
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Ma
Review №1

Custom Ink came through and delivered. The experience and service was truly excellent. Regan went out of her way to provide a great experience. 10/10 recommend and will definitely go to them again in the future.

Tr
Review №2

This by far exceeded my expectations. They have an online design lab but I always order working one on one with a human. I walked into their Domain location and was pleasantly surprised I could see and touch the products. They emailed back and forth very promptly to finalize our design and we love our team shirts! I will definitely be ordering more swag!

Ga
Review №3

Casey at Custom Ink just saved us with a time-sensitive order at my workplace. Im amazed at the compassion, attention to detail, and excellent responsiveness that she provided. She really went above and beyond, and were going to be coming to this team first for future swag orders! Thanks, Casey!

Ta
Review №4

Worked with Casey on an order for our Universitys club and she was extremely helpful and attentive. Our desired order was more complicated than the website allowed us to render but their artists were able to render our design in a timely manner. Would definitely recommend this place to anyone unfamiliar with the process.

Ob
Review №5

Our team ordered T-Shirts, Pullover hoodies, water bottles and they all came out great and on time. We cant keep up with request from friends and family for these items because of how great these items look. Thanks to Casey S. and team for the great customer support through out the process.

Ka
Review №6

We had a last-minute order for a team event and Casey made it such an easy experience. The design mockups were quickly drafted up, including adjustments to make sure it was just what the team was looking for. Even with rushed shipping, everything arrived on time and looked great! We will definitely work with Custom Ink again!

Am
Review №7

Great customer service! We had custom shirts made for a small family reunion and there were so many options to pick from that we could have toddler-youth and adult sizes that all matched! Regan in the Domain knew her stuff. The print and delivery was seamless. Yay!! definitely will use again!!

Ka
Review №8

Regan was a HERO! She took my decent design, and made it amazing. So happy I visited the store to have my shirts made, will be using Custom Ink for all future shirts!!

Mi
Review №9

Regan at The Domain was incredibly helpful and super nice. I rushed my order and it came in 4 days earlier than expected. Would highly recommend!

Pa
Review №10

I had the best experience at Custom Ink. I walked in with just an idea and a screen shot of similar art for my home wedding. We talked about changes and customization and less than a week later I had customized workups in my email for approval. I picked one, set an order number with sizes and everything arrived just as promised. There was no hassle, no up selling, no hidden costs, not a single surprise, except how smoothly everything was handled. Five star rating for exceptional customer service!

Da
Review №11

Amazing experience. We own a small business and Ive been struggling with finding time to get my thoughts and ideas on product to order. I saw this store when we were shopping at the Domain so I stopped in.... Best detour ever!Regan is who I worked with and she did an amazing job listening to our needs and quickly putting together a portfolio with designs. She worked with me 1:1 throughout the process and was extremely fast!We will cont to use her services!Thanks! ❤️

Ja
Review №12

Custom Ink performed above expectations. Regan reached out to me via phone and emailed several times throughout the process to ensure our needs were met. Haley assisted one day Regan was out and helped politely and professionally as well. Everyone else with whom I spoke was terrific.We used the customize feature to help us create a design. This was a life saver as we did NOT have to load any templates/designs/drawings ourselves.We were given a final review of the order right before they created them which helped relive some anxiety about whether or not the long and short names would look good on the shirts.In sum, I highly recommend Custom Ink and their team to create your next team/event/group customized product. They are top of our list of these types of vendors. Thank you Custom Ink!Jason

Ni
Review №13

I ordered staff shirts and they turned out even better than I could have imagined. The team I worked with were so helpful, and they delivered them earlier than I had even expected. I will be using them again.

Ho
Review №14

Great experience working with Regan to design a cute shirt for my running group!

Kr
Review №15

Casey at Custom Ink Austin has been so amazing and helpful! She answered all my questions and took it upon herself to personally make sure that our order gets delivered on time. The website was so user friendly and I love that we also have a local store to visit to receive in person customer service.

Ja
Review №16

The Dongieux Team Brokerage loves everything we have from these folks . Great customer service, great quality products, great turnaround time !!! Win, win, win

Ca
Review №17

Just received my second order and again the process was smooth the whole time. Thanks!

Ma
Review №18

I want to thank Custom Ink for the koozies I purchased for my daughters wedding. I couldnt decide what to provide for the guest,; then my fiance mentioned koozies, Perfect! With less than 2 weeks before the wedding I ordered the koozies that we designed from Custom Ink. They arrived as guaranteed 2 days before the wedding. The design was exact and the koozies were a hit. I highly, highly recommend Custom Ink and will always use them in the future. I have also passed this information on to my companies VP for future gifts, company shirts, etc.Tess Mcgough and Hailey Siler were so helpful and two of the best people I have ever worked with, in such a crunch for time. Thanks again!Chad L.

Jo
Review №19

A few years ago, I chose Custom Ink to produce shirts for a specific product my company had just introduced. The printing and shirts have held up like iron. Recently, I decided to print shirts for my business and YouTube channel, and there was no doubt who I was going to use. Casey, at their Domain location in Austin Texas, was extremely helpful in working out the details. The shirts arrived ahead of schedule and once again were top quality. If you need great people to work with and outstanding quality for your money, these guys are it.

St
Review №20

Absolutely incredible customer service, they went above and beyond to get my shirts right, and I am so grateful! I am a customer for life!

Dr
Review №21

Hailey Siler was awesome in assisting me to find the perfect design for shirts to wear on our upcoming trip. Super helpful and friendly. Highly recommend!

Be
Review №22

Custom Ink did a great job on the printing and my order arrived several days before expected! Highly recommend them.

Nu
Review №23

We did a big order for the soccer booster club at our high school. We had never done anything like this before and Hailey was super patient with us and walked us through the process. The prices were reasonable, and the end product was great. We ended up getting so many more order than expected that we inadvertently raised $500 for the soccer program! Thank you again Hailey!

Le
Review №24

The customer service is phenomenal! I ordered shirts for a high school reunion and they turned out perfect, the quality was great and they were delivered quickly. I highly recommend Custom ink for all your events.

Ka
Review №25

My sister is turning 50 and we wanted to create a custom shirt for the party. Regan was helpful from my call asking for directions through the design of the shirts. Easily a 5-star experience!

Ca
Review №26

Hats & tees came out great!!!! They did multiple designs and delivered on the date as promised.

Ma
Review №27

I am opening a new business in the Austin area and came to custom ink for help with merchandise. Regan was awesome she went step by step and we created some cool business cards and shirts. I WOULD DEFIANTLEY RECOMMEND CUSTOM INK TO ALL INTERESTED...

Em
Review №28

I went to Custom Ink in the domain area and Hailey helped assist me with a T-shirt design for my brand! Even though it was a T-shirt appointment, she helped assist me with other needs such as stickers and magnets! They have at least one of everything they offer in store so you can get a physical see and feel of what you might purchase! Overall loved my experience there, thank you Hailey!

An
Review №29

Exceptional customer service. Dope to see a successful store front for Custom Ink! Thank you Casey!

Gr
Review №30

Very reliable, great communication 10/10

Ar
Review №31

Still working with Regan, she’s been amazing with the follow up, resourcefulness, and product knowledge!

Ki
Review №32

Last minute order -Regan got it done! Fast with appropriate expectations! Great experience, thank you!

Sa
Review №33

I had a fantastic in-store experience. We quickly brought my vision to reality with the knowledgeable staff.

Sh
Review №34

Great customer service and super helpful!

te
Review №35

I bought a set of custom shirts with my friends logo on them, and it was absolutely fantastic. i walked in randomly and was received by Regan, and amazing employee and an absolute blast, they gave me amazing service helped me with the logo and choosing the shirts. i’m really happy with the product and i’m super glad it was so easy!!! i would definitely order more through them!

Fr
Review №36

I happen to walk by the store in the Domain and had an idea for a onesie for a friend of mine who is expecting soon. Regan told me that I needed permission from the board game company to use their graphics. Once that was done, she helped me design the onesies and they came out great!

Br
Review №37

Short time from order to delivery! Shirts look and feel great! Would recommend!

Ra
Review №38

Custom Ink is excellent and does great work.

Ga
Review №39

Amazing

Information
51 Photos
39 Comments
Rating
  • Address:3211, 154 Palm Way W2, Austin, TX 78758, United States
  • Site:https://locations.customink.com/custom-ink-2930afad695c
  • Phone:+1 512-212-5892
Categories
  • Custom t-shirt store
  • Clothing store
Service options
  • Same-day delivery:Yes
  • In-store shopping:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Transgender safespace:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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