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Austin Mobile Glass
2824 Bee Cave Rd, Austin, TX 78746, United States
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Austin Mobile Glass
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Sh
Review №1

Amazingly detail oriented and efficient company. I called and they were in my driveway the next day. The technician, Oswaldo, was very kind and did a great job. They were running a little bit late for the day but communicated with me every step. Would highly recommend.

Mi
Review №2

Excellent service. Communication was awesome and the quality of work is unmatched

st
Review №3

These guys were amazing. Called them on a Thursday to get my window replaced and the wifes chip done. They were able to squeeze us in on the Sat for one and the Monday for the other. Very professional guys, both cared about the job they were doing and whats better is they were able to fix a problem I had with the dash at the same time for no extra cost.Highly recommend them. Plus well priced compared to other quotes I got.

Fr
Review №4

Great customer service! I got the quote through text and had a quick, easy phone call to set up the appointment. The tech called me an hour before he showed up and was on time and very friendly. The crack was across my line of sight (sort of visible in before picture). My new windshield looks great and is backed up by a guarantee. Id recommend Austin Mobile to anyone.

To
Review №5

Mobile Glass did excellent job on my Acura. The Service was professional and courteous, work was performed in my driveway exactly in time slot I provided. Great communication via phone/text, generally nice people to work with. Knock on wood but I would use them again if needed. Thanks MG!

Lo
Review №6

They might have good reviews for replacing windshields but dont use them for chip repair. I had a chip with small crack about inch long, Justin, guy they sent out said windshield cracked some more when he put on his equipment but that it was fixed. Next day when I get in car the sun was shining and instead of a 1inch crack I have a 7 inch crack above my orginal one. I took picture and text it to them and was told it wouldnt crack anymore. Same day I hear a crack and it goes half way across windshield. Not sure who I was texting with but person was very rude, told him I wasted my money. He told me never call there again (was texting) but anyways customer service is horrible. You will see when they bash my review.

Jo
Review №7

These guys did a great job repairing the badly cracked windshield on my 1999 F-250. I can see out the front of my truck again!

Ry
Review №8

Good workmanship and a nice installer. Nothing easier than getting your vehicle fixed in your driveway. Thanks again.

Ma
Review №9

Friendly fast service loved these guys! Came to my job and fixed my leaking windshield! Definitely recommend giving these guys a call if you need any glass on your vehicle replaced.

Ja
Review №10

Fast, friendly very professional. Highly recommended.

An
Review №11

These guys did a great job! Not only was I able to get an appointment the next day, the whole process was handled by professional and courteous employees. The scheduling and payment process was simple. Took less than 5 minutes to get everything booked. The techs that came out to change my windshield were fast, efficient, and friendly. Great job Austin Mobile Glass!

Je
Review №12

I had my windshield replaced on Monday and the experience was awesome. Last week I called and was able to schedule for this week on the day I wanted. Kristen in the office was great for scheduling and making sure we got the right windshield ordered. Lupe came to my house and got the windshield replaced quickly and he was even able to work with me when a work conference call popped up that made us have to adjust the time window an hour. I definitely recommend Austin Mobile Glass.

Iv
Review №13

Had great service with Austin Mobile Glass! They responded quickly even though they were out of the office when I called. They were very flexible with scheduling and did a good job accommodating my tight schedule. The actual replacement was superb. Highly recommend this company.

Be
Review №14

I had a great experience with Mobile Glass. The price was competitive and they showed up on time and got it done quickly. Communication was great throughout and the new windscreen comes with a warranty as well. Highly recommended.

Zo
Review №15

Great service. I would definitely recommend this service. They had great with communication and got me book, and installed a new windshield with 48 hours of calling them!! This is the place to call! Thanks Austin Mobile Glass that was a quick easy process for us!

Je
Review №16

Rep on phone was knowledgeable, efficient with my time and had a price for me in a matter of minutes. Glass installer was polite and on time. He communicated well with me prior to his arrival. I have already recommended them to a close friend. Nothing but a good experience.

V.
Review №17

I just had my windshield replaced with Mobile Glass. Excellent experience! The scheduling was quick and professional. The tech showed up on time and executed under an hour. It was a no hassle experience. Highly recommend this company!

Ma
Review №18

Oswald is the man! Clean up to new window was about 15 minutes. Very polite. Great communication with the company. And $100 cheaper than the national brand, Safelite. Plus, he cane to my home!

Ch
Review №19

Excellent job and window was replaced on the same day I called. They answered or called back quickly every time that I called. The window tech came to my place of work and did the job there in the timeframe that was given. The window tint is a perfect match to the factory tint. I would definitely recommend.

Fr
Review №20

Great experience great price technician arrived on time in a clean truck ready to go. He was even able to salvage my registration stick and put it onto my new glass! Use these guys!

El
Review №21

I had a great experience. I got all of the pricing and timing/schedule info via text, and they were able to fit me in for a mobile replacement in less than 24 hours. Mark did the actual replacement this afternoon, and he was awesome. Timely, quick, nice, experienced - really just a great experience all around.

Al
Review №22

Great communication. Quick service. Fair pricing. Easy. If I’d known how simple it was I wouldn’t have put it off so long

Am
Review №23

David called ahead and arrived right when he said he would. Shook my hand & then got to work. Put my inspection & TXtag stickers on the new glass so neatly, you would think they’d always been there. Old glass carted away and new windshield installed without any mess left behind. Prompt, polite, tidy.

Je
Review №24

What an amazing experience. I didnt even have to leave the house! I called, we talked price, and Saturday afternoon sure enough, my windshield was fixed! Right there in my driveway! I cant even tell where the chip was! I highly recommend this company. Great service for a great price!

Br
Review №25

Great experience. called and spoke to Kristen who set up a same day apt to replace my Vans windshield. techs arrived on time and finished the job professionally under an hour. they verified my CC info with a driver license which was much appreciated.

Ni
Review №26

My car recently got broken into when I was out of town for multiple weeks with no way to fix it. Austin Mobile Glass was one of the first three places I called in my area and what it narrowed down to was their availability to come and fix my window, the availability of the specific window for my vehicle, and price of course. They beat out the competition in all three categories! They had my window fixed the same day I got back in town and the guy cleaned out the thousands of pieces of glass stuck in my seat and floorboard which was amazing to not have to deal with myself.

Jo
Review №27

No time wasted, I talked with Norm and was able to have my windshield replaced. Not only the best price in town but very clean and reliable fast service. I highly recommend Mobile Glass to everyone needing quality. Thanks guys!!!!

Na
Review №28

Highly recommend! Were able to come repair my windshield about an hour after I called. Very friendly and knowledgeable, competitively priced and professional service. Windshield looks great!

Co
Review №29

Avoid! First, they dont answer their phone ever and deal exclusively with you by text and email. We booked them a week in advance. I scheduled to work at home for the required 4-hour window. They also require you to pay in advance, which other companies do not. Kristen called the afternoon before and said it was totally my bad, but I didnt order your window; well need to come between 3-7, which I had originally explained wouldnt work. As I explained my frustration (no name calling, no yelling), Kristen said she would refund the money and hung up on me. Sent a message with the refund saying I was not her kind of customer. I left a voice message and sent an email laying out my concerns and asking them to call me back. They never did. I immediately booked service with another company who answers their phone, does not require a prepayment, and cost less. GO ELSEWHERE!

ho
Review №30

I was very impressed with the quality of work and customer service provided by Mobile Glass. I called them late in the evening and the work was completed the very next morning. I will definitely use them next time and highly recommend.

Je
Review №31

I shopped around as usual and they had the best price and came to me! The driver listed to my instructions on how to get to my car in the apt complex, was very quick and texted me when he was done. Overall a great experience, even if the reason for it sucked.

Tx
Review №32

I went on a road trip this weekend and as soon as we arrived to our destination city, a rock flew up and chipped my windshield. I called Austin Mobile Glass and scheduled a repair for Monday. They were courteous and friendly, and scheduling the appointment was easy.The very next day, another rock flew and chipped the windshield. This time the crack spread across half the windshield! I decided to go with an entire windshield replacement. I was in a hurry because I had to attend a wedding, but Kristen was able to change my appointment from a repair to a replacement, and she ordered the new windshield for the car.On Monday afternoon, the tech came right when we had scheduled. He was very courteous and replaced the windshield in under an hour. He was even able to transfer both my TxTag and registration sticker. Im definitely pleased with my experience with Austin Mobile Glass!

Ja
Review №33

The technicians were great and it was so convenient to have them come to my house. I highly recommend them.

Mo
Review №34

Great communicating and responding quickly to all questions. Thanks for providing additional information about our vehicle and having the best price for a replacement windshield!

Ch
Review №35

Reasonably priced. Good service. Quick and unbelievably easy. I wish I would have replaced my windshield sooner.

Sh
Review №36

New windshield Glass looks great. Had a confusion but they cleared it up right away!! Hope not to need them again, but if I do, Id call here again.

St
Review №37

Norm was great. Very professional and fast.Crack in windshield is practacly gone.I will recommend to all my friends.

Bo
Review №38

I couldnt have asked for better customer service or the install itself. The tech replaced my windshield quickly at my office and did a great job. Plus I had a quote from SafeLite for 200 bucks more to do the same thing. Well with it.

Sa
Review №39

Awesome service. Real fast and friendly . The tech is very clean and professional and explain extra details for the best results .

Za
Review №40

They were able to come out to me on a Sunday afternoon and did a phenomenal job filling my windshield chip for a very reasonable price. Both the scheduler and the tech were incredibly pleasant to work with.

Ka
Review №41

I had my windshield replaced and the mirror fell off within two months. They blamed me for it and said they would help me only as as a courtesy but continued to stall when it was a safety hazard for me to drive like this. If it was done right, the mirror would not have fallen off. Go elsewhere. It is sad that it took the owner less than 30 minutes to write a response when he should be helping other customers.

Mi
Review №42

Great service, and on time. They did a great job.

Al
Review №43

Super job!! Came when they said they would. Quick and thorough job. Very pleased with the work. Highly recommend!

Br
Review №44

!!!DAMAGED MY CAR, DID A PISS POOR INSTALLATION, AND TOLD ME TO NEVER CONTACT THEM AGAIN. SEE PICTURES FOR PROOF. I was promised an installation that would look like the original. They did a piss poor install and damaged my car in the process. They used a molding that looked ugly and nothing like the original. Clearly looks like windshield was replaced by an amateur. Then when I called to complain they offered me a refund or repair if I bought OEM parts out of my pocket (yeah right). When I opted for the refund, they told me to never contact them again.

Ch
Review №45

Norm was great. The crack in my windshield is gone. Good as new.

tr
Review №46

They worked with me on scheduling my windshield replacement and performed the job at my work. It was done in no time. Very friendly too.

Av
Review №47

Austin Mobile Glass were incredible!! Very responsive and in less than 24 hours, my windshield was repaired!!

le
Review №48

My repair person was prompt and skilled. Thank You

Sy
Review №49

Easy to communicate with via text and phone. Showed up much later than was agreed upon, however.

Hu
Review №50

Amazing people and amazing work!Thank you for fixing my window! Really great people!

Mi
Review №51

In my opinion, the chip looked exactly the same to me after they were done. Also in my opinion, they were completely unprofessional. They actually called me to suggest that I change my review. Will never do business with them again

Sc
Review №52

Highly recommended. Easy to work with, fast, friendly.

Jo
Review №53

Norm’s work is excellent. Great price. Windshield fixed!

St
Review №54

Great customer service from beginning to end! Would definitely recommend!

Ry
Review №55

Great service, good communication, and respectful technicians! Highly recommended!

Mi
Review №56

I would like to add the professionalism of Mr Oswald,the integrity of his character and a very outstanding individual.His knowledge of his assighnment and the care he took was outstanding....Im glad I chose Austin Mobile Glass and im glad for the outstanding individual, Mr Oswald, for his care in placement and removal of my windshield..Thank you, Milo

Te
Review №57

Great communication and installed in a timely manner.

Ca
Review №58

Great customer service

Mi
Review №59

Super nice, super easy, super quick!

Br
Review №60

Great friendly staff and service. Saved me a bundle!!!

Da
Review №61

Good service, quick.

Cu
Review №62

Super fast and efficient.

Ja
Review №63

Got me scheduled for the next day! Tech arrived when he said he would and had the job done in 20 minutes!!!

Information
72 Photos
63 Comments
4.6 Rating
  • Address:2824 Bee Cave Rd, Austin, TX 78746, United States
  • Site:http://mobileglassco.com/locations/windshield-replacement-austin-tx/
  • Phone:+1 512-900-7972
Categories
  • Auto glass shop
Working hours
  • Monday:9AM–12PM
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Highlights
  • Veteran-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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