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Life Storage - Austell
2090 Clay Rd SW, Austell, GA 30106, United States
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Life Storage - Austell

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Br
Review №1

Went here To put a car in storage and got the best help from Miss Eboni. She was very friendly, professional and patient with us. She walked us through everything thing we would need to do and got us in and out in a timely manner. I’ve never felt more comfortable leaving my things in a storage. This place is Clean and organized. Would recommend!

al
Review №2

Great customer service and got a great deal for car I was storing. Eboni is the best! Thanks for being there and handling it so professionally.

Ja
Review №3

This location is amazing! My first impression was how clean it was on the outside, and when I walked in the customer service was great as well. I was greeted by a lady, I believe it was ebony. She walked me around the unit and I saw space 97 and I was very impressed I will be back very soon!!

Ki
Review №4

Eboni was very nice and helpful and very friendly I will rent here anytime

fi
Review №5

I’m new to the storage thing but this facility were really patient and very helpful on helping retrieve my space.... they care about you and your things that makes me more comfortable with leaving my things there especially with them be very down to earth thank you guys!!!!

Ot
Review №6

Sandra has been very helpful on finding me a storage space at one of the other locations. Great customer service and friendly

Bl
Review №7

This location has been satisfying from the start. Thanks to Eboni this experience has been the easiest yet! Her customer service was very professional and she cared if all my needs were met! I recommend everyone to store here!!!

Wi
Review №8

Sandra been very helpful Excellent customer service

Pe
Review №9

Sandra has been great at helping me with my storage needs.Great service and very friendly since day one that I have been Inquiring about storage units.

Ce
Review №10

Eboni was very professional and diligent.. I was in and out in a few minutes. I would recommend this location for its cleanliness and professionalism.

An
Review №11

I recently had to rent a unit due to a unexpected move. The manager Ebony was awesome. The store was clean and organized. She even made me laugh which was much appreciated under my stressful situation.

Ro
Review №12

Ebony was so helpful and professional! Great customer service and the staff is friendly as well.

sh
Review №13

Eboni was awesome. She was very professional, friendly and diligent. Process was very smooth and I was in and out in 10 min

Al
Review №14

Sandra has been very helpful and understanding. Great customer service and the staff is awesome.

Sa
Review №15

Eboni was extremely helpful very thorough answered all of my questions and gave me options that accommodate to me. Definitely check them out you won’t regret it!

Me
Review №16

I had a wonderful experience at Life Storage. The process was fast. I like that they encourage you to get insurance to protect your belongings. I made a reservation over the phone with Brian. They were ready with the paperwork when I arrived. I definitely would recommend Life Storage for your storage needs.

Mi
Review №17

Today was a great experience at life storage I went in today with my sister for her to pay on her storage and it was this beautiful young lady named eboni and her customer service was amazing and she would be the reason I would come back.

An
Review №18

Sandra gave me prompt and courteous service with my storage unit needs…

Ro
Review №19

I was looking for a motorcycle storage space at the last minute. From start to finish Sandy accommodated me and was very professional. I would recommend anyone to rent here.

Tu
Review №20

Came in to pay my bill today. I wish Ms. Ebony could give a customer service class cause she is the best.

Jo
Review №21

I came in looking for a parking spot and the employee(Ebony) was very helpful . She was courteous and funny . If she was having a bad day i wouldnt have ever known

B
Review №22

Ebony gave us great customer service with me and my wifes storage space

Je
Review №23

I met Ibonie today! She was very knowledgeable and personable. She showed me different units and provide detail on how to store my belongings. If you visit Lifestorage ask for Ibonie.

Ti
Review №24

Sandra was very helpful showed me the operation s of the locks and very nice

sh
Review №25

Eboni Copeland was a good help today thank you guys

An
Review №26

Ebony and Sandra are the best! Vibes are always good with them!

Jo
Review №27

Sandra has been great help.great customer serivce and friendly

Ra
Review №28

Sandra and Eboni did a fantastic job and was very helpful in Jesus name I pray GOS bless you

Me
Review №29

Ebony was Very professional and courteous representative at Clay Rd location.

Co
Review №30

Eboni was very professional and helpful, the facility was clean and organized, and the prices was reasonable!!!

Ok
Review №31

Sandra was more than helpful and available whenever I need assistance!

St
Review №32

Customer service was excellent and property very well maintained.

Tu
Review №33

I came in a bit of a bad mood but when I met Eboni all that changed quickly. She was so funny and professional. She had me in and out. Hope I see her when I come to pay my bill.

Ca
Review №34

The staff is really helpful. They provided me with all of the information I needed prior to me even coming to the location. The storage unit was very clean & free of debris. I would recommend coming here.

An
Review №35

Sandra and Eboni has been great help to me

Du
Review №36

Sandra and Eboni have been great help.

ra
Review №37

Sandra and Eboni are great thanks for the help

Je
Review №38

Monchazz and Sandra were funny and were a great help to me and my husband.

Li
Review №39

Very easy to get it done. Very professional.

Bu
Review №40

Sandra has been great help

Ta
Review №41

Sandra just saved my life!!!! she is wonderful & easily explained everything so i could understand!!!!

Da
Review №42

Sandra thanks for the great customer service you gave us. Hopefully we will be renting from Life Storage on Clay Rd.

le
Review №43

Sandra has been very great. Thanks for the help.

jo
Review №44

MonChazz and Sandra provided great customer service.

je
Review №45

Sandra was an amazing help today I appreciated it very much

sh
Review №46

Life storage is amazing and affordable. The customer service is amazing.

Wi
Review №47

Monchazz and Sandra amazing, helpful, funny, thanks yall for everything!

Al
Review №48

Great customer service.Very reasonable prices.No complaints at all and the storage units are spacious

Ja
Review №49

If I could rate this place zero stars, I would. We were storing our trailer at this location and it was stolen right off of the property. When we asked the employee in the front office about security footage, he claimed that the footage only goes back 4 days!!! Something is definitely not adding up. You need a code to get in the gate and allegedly there’s 24/7 security! DO NOT STORE ANYTHING HERE!!

Ki
Review №50

Nice clean spacious privacy off street drive up storage

le
Review №51

The customer service is great staff is amazing and the facility is nice and clean I couldn’t be happier with my choice.

Ka
Review №52

Eboni was very helpful

Sh
Review №53

I made my reservations originally online then came by the store to check out my unit and store some items. Spoke with Monchazz who helped me with a bigger (one size up) and he explained everything. So far so good

Es
Review №54

Eboni was very helpful!!

Ke
Review №55

My experience was wonderful Mon Stafford was very professional and helpful so easy to talk to. I will recommend to all my family and friends.

To
Review №56

From the Fella who attended to me to the lady who the work through. Very professional and friendly. Answered all questions regarding fear of storage. Price and size very very affordable.

Ki
Review №57

Thanks Eboni for your help

Ra
Review №58

Sandra has been a great help

Ro
Review №59

Clean and dry units. Reasonable prices and easy to access unit

cl
Review №60

Monchazz was very professional and thorough explaining the details that met all our needs

Fa
Review №61

Love itNever any issues

T
Review №62

I called Life Storage to store a vehicle and spoke to Brook who took my reservation. Danisha, who is onsite, called me the same day to see if I have questions before moving the vehicle the next day. I was impressed that she took the time to follow up with me. Today, Danisha was onsite to greet me and she was very helpful in making sure I had the right size unit and had the ability to secure it. Very professional.

Mi
Review №63

Easy process very kind and knowledgeable!

Ca
Review №64

This place has fair and competitive pricing great location units are in good shape and the staff are helpful and accommodating look forward to this business relationship with them

Wh
Review №65

Great location. Great staff, & affordable prices

Di
Review №66

Sandra Salceiro Good help

Br
Review №67

Very friendly and helpful

E
Review №68

Monchazz is the reason why I wanted to rent at Life storage. His customer service was Top Notch!! He made it short sweet and simple.

An
Review №69

Nikki and Troy were very awesome. I love their customer service and energy. Great job you Guys thank you so much💙💙💙💯

ms
Review №70

The representative Monchazz is very patient and informative.He walked me through several aspects of the process, his funny and up personality made it simple for me to obtain a unit.

Do
Review №71

Wow! Monchez provided Awesome Customer Service Skills! I am very please and this is the kind of CS that will keep me coming back.

Ca
Review №72

This is my first time using life storage and I have to say so far I love it. My salesman was very pleasant and professional. Look forward to doing more business with this company.

Du
Review №73

Thanks Sandra and Eboni for the help

Bo
Review №74

Troy and MonChazz were both super helpful and provided excellent customer service. They worked with us to make the move out process quick, efficient, and affordable.

Ja
Review №75

Thanks Troy and Nikki for making this experience super easy. Great customer service and very friendly. #LifeStorage

De
Review №76

1st impression was the site manager, Troy. Very professional, thorough and knowledgeable. Great location, convenient to my house with all of the safety features to give me the confidence that my storage is secure.

co
Review №77

Denisha was very nice and helpful, she was patient and informative about all of the units. We chose to rent the 8x8 today.

Ge
Review №78

Very happy with the storage facility. Safe and easy access no hassle. Customer service is great. Monchazz was very professional and answered all my questions regarding the storage.

Is
Review №79

Sandra good help

ro
Review №80

Very clean and helpful location would suggest

Ka
Review №81

I have choose to rent with life storage because they have the best rates around. But most important thieyr customer service is outstanding. Troy helped me upon me starting my rental when online wouldnt identify me but he made it go smoothly and I was on my way. When he realized that I wasnt goin to be receiving the code via email he took an extra second and called me and provided me with before I even had a chance to realize ..thats going above and beyond. Also Monchazz is another one that works their that I have had the pleasure of speaking with twice now and he has very good customer service and is so respectful!! He looks out for the tenants at this location . Im so happy I choose Life Storage Clay road. Best decision I could have made on where to have my belongings.Kari

As
Review №82

MonChazz was great when checking me in. He made sure I was situated and able to come back after closing to load my new storage unit! Great experience

Do
Review №83

Very good customer service. Space is neat an clean.

Th
Review №84

Thank you Sandra for the help

Mi
Review №85

Thank you Sandra for the help

Al
Review №86

Monchazz was amazing. Quick and Efficient. Thank you for giving me peace in a stressful time

Na
Review №87

The customer service at this location is real nice. I stored at a different life storage close by a couple of months ago and had a bad experience. I told Temeka about it and she took great care of me. Im impressed.

Al
Review №88

Monchazz, great customer service

Jo
Review №89

Courteous, friendly, extremely helpful. Couldnt be more satisfied

Ra
Review №90

This is actually my second storage unit. Both units are with life storage. The best I must say. Very clean, very professional. Lionel answered all my questions completely And fully explained contract. Great experience!!

El
Review №91

It was extremely pleasant ! Very helpful staff and got everything I needed done swiftly

wi
Review №92

Monchaz and his crew did an excellent job assisting me with my storage needs.

Am
Review №93

Temeka was the best thing that happen to me today. She was so polite and helpful. Her customer service was outstanding. I will recommend all my friends and family to Life Storage on clay road!!!! Thank you!!!

ka
Review №94

I was pleasantly surprised when greeted by the associated Ravies. She was very helpful and nice. She answered all my questions and did it with a smile. Great customer service, clean office and facility, Id definitely recommend to family.

Ne
Review №95

This was by far the BEST!! Experience I have had while preparing for a storage unit. MS. KIMBERLY is AMAZING 😉 I love her energy, she really turned my frown into a smile!! Really made my day. Keep up the good work Kim !!

Ti
Review №96

Nikki was the best. She really helped me out! I would recommend this location to family and friends.

St
Review №97

Professional, clean, sanitized. Quick and easy. No hassle.💯💯speak time my man Monchazz💯💯

JO
Review №98

SANDRA went out of her way to help me with my storage situation !!!!!!!!!!

Su
Review №99

I had an extraordinary situation in that I was taking over a storage unit and all its contents from a friend who moved outside the country. Life Storage handled it extremely well, protecting her and protecting me. Courteous and professional, this entire transfer went smoothly and seamlessly. So happy!

Ca
Review №100

Tameka the store manager created an extremely comfortable atmosphere for my sister who is deploying out of the country. Tameka made the experience smooth and surprisingly enjoyable.Thank You so much for your grace and patience in helping serve our country.

Information
25 Photos
100 Comments
4.8 Rating
  • Address:2090 Clay Rd SW, Austell, GA 30106, United States
  • Site:https://lifestorage.com/storage-units/georgia/atlanta/30106/56-in-austell/?utm_source=google&utm_medium=maps&utm_campaign=GMB-GA-056&utm_content=website-link&howheard=IGB
  • Phone:+1 770-739-0844
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:9:30AM–6PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:8:30AM–5PM
  • Sunday:12–4PM
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