The girl with the curly hair who took my order was very rude and had attitude. It was my first time going there and she was not helpful in explaining what was sold there. I would not go to this location again although I gave an extra star because it was good.

My 8 year old daughter just had a birthday and asked for a cookie cake so we were looking for the closest Mrs. Fields which was at Chicago Premium Outlet. My wife asked for a Narwhal design and they totally delivered. The very nice cookie artist was more than happy to get a great design and clearly loved her job so much as she was so excited to show off her excellent work and it was really amazing. My daughter loved it and so did all of her guests. Amazing service, amazing taste, amazing artistry, and as the box was huge she even made sure I had my keys in my hand while holding the box with both arms so I didnt drop the cookie on the way to the car.

I’m a fan but ever since they changed there staff I’m little negligent to come back. Great food, very taste.

Love🥰 chocolate chip cookies!!

Cant go wrong with Mrs. Fields cookies especially when you get um warm 😊

Delicious cookies and sweets! They closed

Yummy straight out of the oven cookies.

Delicious brownies and sweets sold here.

Good cookies

Great hot choclate!!! Gotta try it!