I want to thank Jim for helping me turn a horrible situation to a positive one.Jim offered me the best and fair amount for my vehicle especially for its condition. Chad came to the storage facility to pick up the vehicle. Chad went above and beyond with the exchange of the vehicle. I highly recommend City Auto Wreckers. Thank you Jim and ChadKim Walter

Our 2005 Honda Accord died and we decided to junk it instead of trying to sell it. I talked with Jim this morning and he sent Chad out this afternoon. Both Jim and Chad were friendly, professional, and answered our questions. We were paid top dollar for the car which we appreciated. Well definitely be recommending them to our friends.

We recently used City Auto Wreckers to scrap a used van; both Jim and Chad were extremely helpful. Great turnaround & price. We were extremely happy and will definitely call them in the future.

Really unprofessional I came to pick up an item I ordered. Walked up to the desk but he seemed busy eating and sent me to another person. After that person got off he pushed me off to yet another person. After going through 4 people I was finally able to tell them what I neededed. They dont know how to speak to customers. Better off using another place with a wider selection.

I attended the event they hold every Saturday where you can pull parts yourself. Not a huge selection and the cars were really packed to the point where it was difficult to move around. Very disorganized and no online inventory. U-Pull-it down the street was much better.

Our daughter’s car died just outside of Aurora, IL. Jim Coulter was super helpful and efficient. He made the exchange go smoothly and painless! Would recommend City Auto Wreckers to anyone!

Way overpriced. Went in there for a seat belt that is $95 brand new. They wanted $75 for a used one. No thanks.

Great place. Very fair.

I had a very poor first experience with this company. When I could not find the part I was looking for on their website on December 20, 2017, I called them and was connected to a saleswoman. She explained that for parts that they do not have listed online, they open the yard on Saturdays for customers to search for the part on junk vehicles. She told me I could come on on Saturday (DEC 23rd) between 8:30 AM and 12:30 PM to look for the part I needed. I thanked her and said I would be in.On Saturday the 23rd, I prepared the tools I would need, dressed in layers and work clothes for the cold weather, and drove 20 min. to their location. I found an empty parking lot and an 8.5 x 11 paper posted on the door saying they were closed for the holidays.All they had to do to avoid this was let me know they would be closed, or to update their website and Google Map listing so that when I searched to find directions, I would have been notified they were closed. Instead they needlessly wasted 1.5 hours of my time, and created an experience that detracts from their brand and reputation.In this digital 21st century, I dont see how businesses can survive by treating customers and prospects this way. All I know if that if I treated my customers this way, I would not stay in business very long.

They are quite capable of salvaging any auto

No good always give me wrong part. Sold me two bad transmission for same car. I bad motor and today power steering pump.

I never write a review, but the poor customer service and how this establishment is run is unprofessional. They are disorganized and the people they have picking up their cars are apparently dishonest. The man who came to pick up my car said the converter was cut when that wasnt the truth. They dont give you a clear window of when they are coming and overall arent any good. I could deal with you saying you cant take the car if there is honesty but this place doesnt have it and the man who answers the phone is incredibly rude. Find any other service but this one.

This was my first time selling my car. My mechanic recommended City Auto Wreckers. They helped me each step of the way to make me feel at ease with the process. A big thank you to Jim for making this possible.

Sold junk car for a very fair price. Excellent service from Jim.

My Daughter and I took our cars to City Auto Wreckers and had a great overall experience with them. Jim was VERY helpful and showed great customer service. If you are looking to scrap a car, I would recommend City Auto Wreckers!

Jim did a fantastic job explaining everything and offered more for my junk car than others in the area. Would highly recommend!

Jim Coulter at City Auto Wreckers was incredibly helpful when I needed to get rid of my old car that wasn’t safe to drive anymore. He offered me the best price and was incredibly flexible in accommodating me and my family when it came to the logistics of dropping off the vehicle. While I hope my next car still has many years left on it— I know where I’ll go when I put my car to rest. — L Ngidiwe

Jim at City Auto was a pleasure to deal with on the phone and in person. Very fair & reasonable. Actually gave me more for my vehicle then he had quoted on the phone. Process was very efficient.

Never pick up the phone

Helped me find the rite motor for my car when no one else around could.

It would be great if they kept a list posted of their vehicles in stock.

I love city auto wreckers, great selections @ great prices, parts galore, oh la la..lol

ABSOLUTLY WORST PLACE TO GET ANY AUTOMOTIVE PARTS

I would highly recommend City Auto Wreckers. Jim, gave me fair price for my car. Towing driver, Rudy, arrived on time, as scheduled, even called me and gave me heads up that he is on his way half hour prior to his arrival. Rudy, was very professional and nice guy.

One of the better yards from my experience

Great customer service. Had the part I needed. Fast transaction!

Called Saturday to schedule a pick up for today (monday) was told late morning pick up... 1 pm comes around and didnt hear anything so I called and they said I was next on the list and to give it about an hour... well 4 hours later I call again and they said their guy isnt back yet so they had a different towing company call me and they told me they wouldnt be here until 6-8pm... no one could tell me what was going on but the lady who picked up the car was nice enough to explain everything and not just wanna end the conversation... whole day of doing nothing down the drain

Highly recommend. Jim patiently answered all of my questions (and there were many). Simple process and quality customer service.

They will not show when they say then the girl who answers the phone will keep saying yeahhh i dont know but I can reschedule you when you ask what it is she dont know she says his schedule. Lol when you reschedule he wont show again and they say its because theyre busy towing cars. Then they say they will call him to see if he can go then call you back. When you call two hours they say they went there and they are going to have to pass on it because they dont want to go back out there.

Found a rim and tire for my buick only $85. bucks. Awesome.

Took in my 2005 Nissan Sentra. Good deal. Quick transaction. Knowledgeable auto parts manager.

Highly recommend City Auto Wreckers to sell your junk car too. Fair price for our junk mini van. Jim Coulter was efficient, polite, and informative.

If your looking to find some parts for your car, and you know what you are doing. This is a solid place. Prices are somewhat reasonable and you can pretty much find anything if you look hard enough.

Jims customer service was great! He was very busy but he still was able to have my old car picked up. Thank you

This is the best junkyard in the area they have some of the best deals on parts weather your looking to fix your car or upgrade your base model. Also have a few cars that are almost impossible to find. Thank you for helping keep our cars on the road a little longer. Thanks Jim for all your help in the Chrysler crossfire community.

I tried to call this company to junk my car. A man received the call said: city auto...then I am trying to greet and introduce myself, before I can finish a sentence, that man said: hold on! then it is music for more than 20 mins before I disconnected the phone. There is no one call back then...Very rude phone person....

Worst customer service! called to confirm the part I needed was there and how much it was jose told me it was $75.00... get there the next day and the rim is not there ... after 15 min of looking then they found one for 100.00 more then the price quoted... wouldnt honor it and frank the manager said sorry and hung up!! never go there unless you want to be taken for your money!

Called good Ole City Auto Wreckers first about junking my 2000 Buick Century. Then wasted my time calling 4 other places. City was the only one with a definitive price if i drove my car there for scrap. Then I got there & they gave me more than I was quoted over the phone. VERY Happy & thank you Jim Coulter for your help in making it simple & easy.

Geart place to load and great people

If you need to junk your car go talk to Jim C!! He was very helpful and the whole process was fast and easy! They are very honest and don’t try to underpay for your car! I will be taking all my junk vehicles there!

Received the best price around for our old minivan. Jim Coulter was very friendly and helpful, and I was surprised how little time it took! Would definitely go back!

Brought my old car in today and Jim C. helped me. He was very nice, got everything done quick, and offered me more money than all of the other places I had called. Thanks Jim

It was time to junk my parents old car. Jim Coulter gave us an excellent price. His customer service was excellent. If I ever have to junk a car again City will be my first choice.

Good place to scrap a vehicle

Significantly higher payout for junking my car then anywhere else. In and out super fast. Helpful friendly service from Jim. Great experience overall!

Quick and pleasant transaction selling a car. Jim was a wonderful help and great to work with!

Service is really nice there but unfortunately theres no spots for semis to chain and strap up so we have to do it on the side of the road they definitely could use if parking lot for semis

Nice place ❤️❤️💖💖

Needed s heater control unit for my 2014 hyndai accent. Bought part. Went to replace it but somehow not the right part. Went in and received store credit. Jim at the credit counter went extra mile to check and figure out why it was not working. Turns out I needed the part for a 2015 model.Heater control unit works great now.Thanks Jim.

Jim Coulter and the team at City Auto Wreckers gave us a great price on our old Mazda. We were in and out in a matter of minutes. Great service!

No parts in stock ever ! Elgin super auto and staffords has parts no issues

This is the place I always call when I need to junk an old used car.

Never seem the parts I need

Called on the 13th was told $85 for a steering gear box, didn’t say anything about a core charge either .I drive 40 miles to go pick up the part and talk to a young kid named (Javier) we tells me the part is now $75 and a core charge of $75 joke and waste of time !!! I could see and small core charge but $75 !! And not notifying me there even was a core charge on the phone.Javier did call his boss who he says told him to knock down the core charge to $50 !?! Went to Elgin super auto and got it

My Volvo S60 engine was diagnosed with a rod knock. Volvo said it would cost 13k-15k to replace. So I started calling around. 2nd call I made was here. I spoke with Jim and sent him pictures and a few hours later he told me how much he could give. Next day I had a check for $800 more than I asked for. I was really surprised. They picked up the car at no additional charge. Very easy smooth process. Helped me out a lot. Thanks!

Had the rim I needed at a fair price.

Called and spoke with jim coulter and I couldn’t have had a better experience. Highly recommend these guys

Called about getting rid of an old minivan and was quoted a very fair price. The whole process was super quick and easy. Employees were extremely friendly. I highly recommend!!!!

Had my part within 24 hours little on the expensive side

Great Service, I would highly recommend . I spoke with Jim, very nice, friendly, and accommodating to our needs. Offered the best price around to junk one of our cars. I had junked another one of my vehicles a couple of weeks ago and I wish I would of went through them . Definitely would recommend!!! A+ service

This is a nice place to take your worries off you when you need to get rid of old vehicles. They are wonderful people specially the man that help me at counter and one that towed the car. I rate it 5 star. Good fast service when you need it.. 👍👍

I was helped by Jim Coulter he was really friendly and provided fast service. Sold my car and he made it easy.

If your coming here to pick up crushed cars prepare to have to climb on top of the load. This is the only place, where they feel you should put yourself in danger by climbing on top of crushed vehicles.

I had called ahead of time and Jim informed me of the complete process with a great friendly service. So today I walked in to drop it off and it was a great experience, I would recommend this to all my friends and family. Thank you Jim for a great experience.

Jim was helpful. He offered a fair price for our old car. The process was complete in less than 15 minutes.

Thank you Jim & Mike for accommodating the pick up of my 99 Acura Sedan on 9/20/17.Truly, you guys are the best for making everything workout just right according to my busy schedule. I really enjoyed your business and wont hesitate to call you first for future business needs. My experience with you guys was hassle free and very reliable. Plus, I found out that you also might have to part Ive been looking into for months. So, well be doing more business without a doubt. Thank you both so very much!

Helpful and knowledgeable sales representative.

These guys are amazing! Very friendly service. I unknowingly gave them a challenge and they stepped up. I reccomend them to anyone looking for anything. Parts, tow or junking a car!! 😁

The guy at the front was super friendly. Brought 2 cars there with no problems.

Yesterday i came in and bought a used alternator for my car, quentin was more than helpful. he also told me to bring in my old alternator and they will give me a few dollars for it. everyone was professional, friendly, and very respectful! i usually give bad ratings to places that deserve it, but i highly recommend this place!

Amazing service. Very reasonable prices and great selection. This is the place to go for all your auto part needs and more.

Jim C was the best helped me get best price for my junk car

Jim Coulter was extremely helpful and professional in helping me turn my old car into cash! Never expected that it would be worth that much. Jim and City Auto are the best--honest, forthright and helpful.

Horrible customer service. I called to schedule a pickup for Saturday. On Friday I received a call that the car would be picked up that day. Someone called after the pickup window to say they were running late and would I prefer them to come later or Saturday morning. I agreed to Saturday morning. Saturday morning came and went with a no call no show.

I had to get rid of a totaled car which was at a tow yard, Jim was fantastic in that he called the yard and arranged for the tow yard to pay me for the car and he would pay the tow yard when he picked up the car the next day. I did not have to take an other day off work, pay another day for storage, was paid on the spot and left with the matter taken care of. Thanks Jim.

Nice place good people

Very reasonable $$Saturday yard is open to walk around,

We would like to thank Jim and City Auto for their great service. They were very helpful and they quickly took care of us as well as going out of their way for us.

Have bought much needed parts there, drivers window, rear suspension assembly etc.

Brought our Ford Explorer to Jim Coulter he was friendly helpful. Got our money in 5 minutes. Great service treats people right!

Great service and best prices. I was in and out with in half an hour. Theyre family owned business and values customers!

Great place to get used parts at great prices!!

Jim Coulter helped make the best out of a bad situation! Awesome customer service, makes me feel like I am family. Would recommend to anyone that needed to junk a car or even buy some parts.

Rude customer service.

Jim was easy to work with and he gave us a fair price on our trade-in. Would definitely go there again.

Jim CoulterGreat 5 minute fast service! awesome guy easy to work with...fair and fast.

Jim was awesome very professional the process to junk my vehicle was in and out and the gave me a great price for the van I junked.

They had what we needed. All employees very friendly. Id recommend this company to anyone looking for car parts

Called and asked for an item in a specific color, and was told that that particular part was available. Asked again to confirm the color, and was told the item was the color I was looking for, which was black. Than I asked if I would be able to return the item if for whatever reason the color did not match, and was told that I would be able to do so. So I placed the order, and in a few days drove 4 hours to pick up the item. When I got there, the item that I received was grey and not black, like I was told it would be. So that I told them that I wanted a refund. In response to that, I was told that I could either get store credit or get part of the money back. Basically I was lied to twice, and had my time wasted. Would not recommend to anyone. Poor customer service and just overall handle to deal with, when there other places that wont BS you at every turn.

I buy my used tires here all the time (too often). The only negative thing I can say is that its a little awkward waiting for one the guys to ask you what you need. But once you talk to one of them they are all super nice and helpful.

Cant go in the yard too look for something only Saturday is allowed to go in

Brenda was great at finding what was needed and helping out with everything.

What do you do when your husband is deployed, your stepson has borrowed your van for a year, promptly wrecks it and you live 2 days drive away in another state? Call Jim at City Auto Wreckers. He was very helpful and walked me through everything I needed to do, and within 48 hours my mangled van was picked up from my stepson’s grandmother’s driveway - much to the relief of her HOA.Considering the state of my poor Caravan, (it now resembling a pug dog after colliding head on with a guard rail) I was quite happy to receive a payment for the van as well. It was more than enough compensation for a vehicle with very few usable front end parts.In all seriousness I had called two other places before trying City Auto Wreckers and they were not interested in helping my strange situation. By the time I spoke to Jim I was getting worried I was going to have to fly up and take care of this in person. I was so relieved to have found Jim and very thankful to him for his help.

Jim Coulter was a great help getting our old expedition taken care of and we got even more money than we thought we would!Thanks again!

Called, got a price on two wheels, showed up to pay so the would pull the part, price doubled and they dont have it they have to have it brought in when i was told 2-3 hoursto pull them, this place is terrible avoid at all costs there a scam. And they come to my buisness regularly hope they dont expect any good deals ill never forget this BS. Thanks Shitty Auto.

Randy was very helpful and understanding. Thanks!

We needed to get rid of my sons old car and Jim Coulter was very nice and helpful- quick transaction and we were on our way.

Jim was very very helpful I highly recommend going to city auto wreckers and talking with Jim

Was quick and easy. Just needed a battery. Was a little disappointed that when I called I was told one price. But when I got there was told a different price.

I Called asked for a certain part, They said they had it, drove 2 hours and waited 30 mins for them to tell me they cant find it. Ps if you have a wingles 350z decklid/trunklid contact me on Instagram @keeko247