I have been with boost mobile for over 18 years or linger. Back when they had the beep beep phones. They have great plans for families. They also have a shrinkage plan at certain locations. If you have not updated your plan and running slow you might want to call and update your service. They do not have the Xfinity wireless internet in some parts of Florida which sucks because I have like 4 devices I have bought from them for wifi. It would be really AWESOME if they would add all of Florida counties in the service. Other than that I love π Boost π± Mobile. Thank you April Brasher in the Jacksonville, Arkansas and North Little Rock area for being so helpful and kind. I even got another phone service from her along with some internet. She is an AWESOME sales person π.
Stephanie was great getting my wife started with her new account. Boost Mobile is lucky to have her as she gave my wife great customer service making her switch from MetroPCS by T-mobile that much easier. The store was neat and organized. The store was easy to find and easy to get into. I really hope she likes it here. Thanks Stephanie!!
I had recently received the new sim 5G card and was having difficulty keeping connected to the network.I visited this store and met with a Mr. Leo where I explained in-depth and in length the dilemma and difficulties I was having with the phone.He had done a diagnostic on my phone and realized it was the phone not compatible to the sim card. He gave me a thorough explanation on connectivity with 5G.I had no intentions of purchasing a new phone, but the overall professionalism in Mr. Leo made me purchase a new.He was patience, courtesy, professional and he answered all the questions I asked with reasonable answers.
I went to 6 different boost stores after switching my device. Could not recieve calls for almost a month no one would help! Most stores said it was network nothing they could do, the rest where telling me it was my phone. Neither was the case. The rep at this store awesome had phone fixed in 5 mins tops. She deserves recognition.
There was an issue that a friend had with his phone and they suddenly changed the quid pro quo and that tends to get frustrating. The issue is still not resolved but hey
My husband and I went yesterday and got 2 phones and switched from metro. There was 2 ladys helping us both were excellent. The one who sold us the phones was awesome she has amazing customer service and great personality. Were very pleased with out change. Thank you Angie Walker. We will be back to do more business.
Watch these places as necessary.
I have been with boost mobile since before day one. Good plans and works most places in the US.
Nice place, my husband came here to get his new phone and walked out happy. The only thing I would change is there be 1 more employee to assist the other customers or at least a Ill be with you shortly.
Ok
Friendly staff
What a nice staff. Very helpful and got the job done. Thanks for a wonderful job
Cheap price good service
This is the worst Boost Mobile store that I have been in. They have young girls working in there that dont know how to do anything. This includes fixing phones putting the glass covers on phones. Every time that I have been in there to ask a question they have to call someone else and it takes about 20 to 25 minutes to find out anything. They do not accept any returned items and they give no refunds even if they are the ones that made the mistake. If you are reading this review I would suggest that you go to another Boost Mobile. The girls do not know anything about the phones so you will not be able to get advice. They also dont have much inventory.
The young man was courteous and helpful.2lines unlimited everything for a great price.
Dont buy here. They sell cheap and worthless accessories and sell them for alot. If they break, they dont honor any warranties or exchanges even with a receipt showing purchase date a day ago. They are rude and dont care about customer service or satisfaction. Stay away from this location. Theres a reason why they dont honor any exchanges or warranties..
This store has good used phones and great service
Itβs been 3 months we have these phones and the service sucks internet and data itβs very poor.We thinking about to go back with my old company
Verizon through Straight Talk is better hahaha
Amazing service, Jasmine you rock!
The worst Boost out there. If your going to choose Boost for your service drive a little further to another store.
Doris was awesome
Has not many people that work there
Good service