They were very helpful with my purchase. And they were willing to let me make two down payments to be able to get the car
Just bought a vehicle from here. The service and attention given was amazing!!! They did EVERYTHING they could to get us into our vehicle. They are patient with their customers during the process. Recommend 100%
Upon arriving close to closing hours, Nancy and Mario were very helpful and willing to assist. All questions i had were answered with no hesitation. They made me feel as family although it was getting late and time for closing up shop. The purchase of the vehicle was super smooth, non stressful and very convenient. Looking forward for to future purchases and or trades. Thank you for such great service. 🙂
Great place and very friendly staff! Would highly recommend to come here to buy or sell!!
Great place with awesome cars, Mario is a great guy and will makes sure to get you the best deal possible
Great place to get a car u want an great ppl that are willing to work with u
This company is out to rip people off. They sell lemons and steal your money. They wont reimburse or give you another car. They keep your money and tell you plain and simple is your loss. Calling the news to get my issue resolved. All central Florida will know, how they rip people off.
Great place excellent service and awesome cars!!!🥰
Very nice selection of automobiles.very helpful staff
I have bought several vehicles at Fifth Hear Auto Group over the past 11 years. I have always got a great deal and never had a problem getting my investment back when ever I divided to sell the vehicle. They treat there costumers with respect and like family.
Good service friendly the salesman nice and good person easy finance and low down payment the work whit you and bilingual
They have great customer service and made my first car sale of my nissan quick and easy .
Excellent service! Loved the customer service, feasible financing based on your needs and the attention is just incredible. Based on what I wanted they were able to offer me the best deal.
DO NOT ENTER.....SCAMMERS Un Professional, The staff are a joke beware they are Deceitful more interest on the car than what its worth STAY AWAY
I just bought my third vehicle from 5th gear!Thank you Mario for all your help. We all are afraid to go to car dealers and feel you are going to get rip off. For me this is a place where you can feel safe purchasing a vehicle.Very professional staff and always kind and respectful. For sure I will be back to get my son a car In a few months.
Pretty good service and prices are quiet good! Job was fast and clean! Thank you! Highly recommend
Awful. Save your time and money, no car or truck is worth a horrible experience. Very dishonest people. I had purchased a vehicle and had an agreement and they backed out of deal and sold it to a different customer from under me. I drove an hour just to get there, got my hopes up, then find out that the vehicle had been sold when a down payment was supposed to be processed that day! It was a blessing in disguise as luckily I have found a new vehicle. Dont go here! You have been warned.
As a woman you always wonder if they are going to take advantage and over price or trick you. But to me, this was a totally different experience that I was expecting. When I came to the dealership. I was so amazing and impressed with the quality service the great care and the amazing experience that I have. The give you such a friendly welcomed that you feel really confident with your purchase. The are very attentive and the most important, really work hard for give you what you looking for. Thank you for your service and care. Truly recommend. ⭐️⭐️⭐️⭐️⭐️
Love my new car and everyone there was very helpful!
Called ahead to assure car would be there. They told me it was. Not 30 minutes later, I show up and they claim the car is already sold. Thanks for wasting my time and gas, real professional establishment you got there
Me and my family have been coming to Fifth gear auto for years now and every time we have had nothing but great experiences
I have bought multiple great cars from them never have any issues with them. Everyone there is very helpful and knowledgeable and will work with you any way they can all around great dealership!
I bought a car from here the people was very professional and they really went over the car with me and showed me all the benefits and the features also the y went over and explained all the paper work with me I would recommend them 100%
My words could not even begin to express the outstanding customer service I received from Mario. His patience is impeccable, is a true professional and help me get the SUV Ive always wanted, the kia sorento. I definitely recommend this dealer.
Those guys are the best so affordable prices nice customer service I totally recommend it to anyone
God price good customer service good place I like how they work there.
Fair prices, great customer service a place to buy a vehicle with many options and more. Fifth Gear is not like those big name dealers this business treats with respect and values your purchase YOU ARE NOT JUST ANOTHER SALE!!!
I went to look at some cars and the saleman came out to see me. very friendly I told them my situation and they actually help me out to get a vehicle thank you very much
Excellent car dealership. The staff is really nice and ensure task completion. Very affordable and excellent car quality.
My experience at Fifth Gear was quick and easy. The sales associate (Frank I think his name was) helped me figure out the car that was best for me with the best price and mileage. Would recommend this dealership to my friends and family.
Scammers!!!!Avoid this back door dealership !!!!DONT KEEP THEIR WORD !VERY VERY DISAPPOINTING EXPERIENCE!Save your time and hard earned money, GO ELSEWHERE
5th Gear Auto Group (Mario ) the owner is a great man! Great character, Honest,helpful, and always seeks to get best deal for your family in searching for a vehicle! My experience was by far the best your can get in searching for a vehicle. Very hard to find in other dealerships the personal experience you get through Mario and his dealership staff! I recommend 5th Gear to anyone!
AVOID AVOID AVOID AVOID AVOID AVOID AVOID VERY SHADDY PLACE !!!!AGREED ON A PRICE, AGREED SOLD AND THEY SOLD IT OUT FROM UNDER ME !THE SAME DAY !Told me “ that’s the car business!?????”VERY DISHONEST PLACE !!!!!WILL RIP YOU OFF!NO INTEGRITY WHAT SO EVER !THESE ARE THE PEOPLE WHO GIVE CAR LOTS THEIR BAD NAME !!!!!!DAVID IS A SCAMMER !AVOID AVOID AVOID AVOID AVOID AVOID AVOID
I came here looking for a car. All the employees where very helpful and friendly. Ive bought three cars from them no complain .If I would need another vehicle I well come back to fifth gear auto . my credit wasnt to good and they helped
These are the biggest rip off artist ever. Do not I Repeat do not buy a vehicle from them. They tried but failed because theres good people out there that helped him. They tried to take 10000 dollars and a truck from my significant other. Horrible horrible place.
Please get away from here... Do not do business with them.. My experience was horrible.. I brought a 2011 SUV with 125 thousand miles for $11,000, Mario told me that he needs with my credit in 725 a down payment of $2,500 so I give it to him, and after 3 years of payments of $363, I still owns $9,748 dollars, they want to repossess the car now.. They want you to pay 3 times what it cost with an interest of 28% thats what they gave me... Good job Mario .. I learned I was ignorant by then.. But I learned. Please people invest your money in another place buy a new car it will cost you the same or more cheaper.
These are the biggest rip off artist ever (Mario). Do not I Repeat do not buy a vehicle from them or even stop by there dealership . They are trying to steal my friends Tahoe (Mario) Took, $995.00 form her saying it was pre-delivery service fee and the vehicle was at the dealership for a month if not longer, charged her $1,800.00 a lender processing fee which is unheard of and took her tag. This happened Friday February 15, 2019 and we tried to get this resolved and Mario pretended not to speak English about this horrible deal. We made multiple phone calls no one returned our calls and this place is past horrible and anyone thinking about making a purchase from here do your research.
Very friendly staff and the prices are reaonable. No sales pressure at all. Ive been a couple times but didnt buy, because the trucks never won me over. I know a couple people that have bought and they were happy with their purchase.
If I had an option to give no stars that’s what I would have given these people. I am currently 8 months pregnant with two young children and they are completely taking advantage of the fact that I was ignorant to the ways of buying a car. I gave them $3,000.00 on March 8th 2019 for a 2008 Subaru Forester with 150,000 miles on it and I was told that I wouldn’t owe another payment until May 23rd. They wanted $4,500.00 for the vehicle and my paperwork shows that I would be paying almost $9,000.00. 3 days after driving away with this vehicle it started making loud noises, leaking oil, coolant and power steering fluid. I attempted to call and tell them what was going on and their response was that they don’t think I should have any problems with this vehicle and that they would schedule for me to take it to “their mechanic”. Never heard back from them. It is now May 17th and they have sent people after me to repossess the vehicle with saying that I owe them almost $400.00 already. Again my next payment was suppose to be due May 23rd for $300.00. Every time I call I only get to talk to one woman.. April, and the owner, Mario.. is not available to handle these situations. Also if I ask to speak with David, who sold me the vehicle, he is always with a customer or not there and they will give him the message to call me back but I never receive that call. DO NOT GIVE THESE PEOPLE YOUR MONEY!!! This is not an attempt to bash anyone, this is an attempt to save someone from the horrible situation that these people are putting me through.
Nicest sales people of any used car lot I have ever been to!
Love fifth gear. I got a car from them and its a good car. Mario is really good and they are very knowledgeable. Everything is reasonably priced, and the payments are very affordable. I recommend them to everyone.
Very Friendly they believe in excellent customer service and I will continue to keep buying my cars from them they are very understanding thank you so much for all that you do and has done .
Great, awesome higher standard and quality service.
I just moved here from new jersey i was needing a car really bad i was looking around and came driving across this dealer i walked in and i was greeted with a smile from all the employees thank you for all your help dave and and Nancy
Fantastic experience! It’s very rare to meet a sales team that demonstrates transparency and expertise in there service.
Very good customer service. Good cars in excellent condition and prices.
Nice people! bought my second car from there!
Absolutely a great place to buy a car, this was the third place I went to find a car I liked. They happen to have a car I was interested in, a 2003 jetta GLI VR6 24 valve 6 speed manual trans, cars in great condition shifts nicely and (no problems like oil leaks!) great paint, and most importantly, they were very friendly and professional. They made the process really easy and fast, didn’t pressure me to buying anything at all or harass me. Just nicely approached me and asked if I have any questions that they will be more than happy to help. Overall amazing service, I’d really would recommend this to anyone looking to a car with no hassle!
Frank and Mario were great to deal with! I love my SUV! Would definitely buy from them again
Ok so this was my first experience buying a car and Im glad I ran into these kind staff that explained the process clearly and stress-free. My advice would be to avoid peak hours because you might not get a hold of the staff. Totally recommended.
Came and test drove a vehicle, agreed upon a price. The next day got a hold of Dave a Salesman there trying to put a deposit down, called him twice and come to find out he sold it out from under me!!
Sadly we bought two cars over there the same day... the first one: the tires were in bad shape, they said they would change it and align them, we waited for it for hours.... days after a tire explode in the road, we almost crash... when we went to change it, the person that helped us said that it was not aligned. We told them, they do nothing... just told us that they were going to talk with the person that align it because they trust in him.The second with not even a month that we bought it wont started unexpectedly... what they said?? Thats strange, we dont have problems with that type of car.... not even a bit of care or solution... DONT EVER BUY A CAR THERE
DO NOT, DO NOT DO BUSINESS WITHFIFTH GEAR AUTOVERY VERY DISHONEST PEOPLEHORRIBLE EXPERIENCETHEYRE REPLY WAS THIS IS THE CAR BUSINESS !!!!!!!!!!!!DAVID IS A SCAM ARTIST!!!!!!SAVE YOURSELF THE PAIN AND DISCOMFORT GO SOMEWHERE ELSE !!!!!!!!!!!
I have bought 3 cars from this company and there very Friendly and work with you on and they believe in awesome customer service and I will continue to keep buying my cars from them they are very understanding thank you so much for all that you do and has done for us
I changed 2 times my car there. Excellent service and assesment. They give options according your needs. Even my regular mecanic guy was recommended by them. It is very difficult find a place and people who inspire trust and where you can make any deal feeling confortable. I recommend to all my friends and family. 1000% satisfaction!!!
They sold me a 2001 GMC without letting me know about a broken engine mount. Called them about it and was told that its my problem now they dont care. I wouldnt recommend this place to my worst enemy. They are scam artists dont trust them
T0he service an the patience of the fifth gear employees are unbelieveable an the help an the time they r willing to put into making sure im able to be financed. Was so awesome i want to thank them for there time an effort on me getting a dependanle vehicle..thank u Fifth Gear Auto group...ur awesome....
I bought my van with these people and they were very professional and we are very happy with the van.
TERRIBLE!! DAVID IS AWFUL!!! Do NOT go here unless you want to waste your time!
Ive bought all my vehicles from them and recommend it to my friends and family. They have affordable prices and go out of their way to help me.
Great customer service!!Really recommend this place
Great family business Great customer service
Works very hard with you to help you find an insurer and get out on the road with a good used vehicle
Don’t go here! They’re bunch of horrible people. They sold me a car with a bad transmission and told me to fix it on my own. They wouldn’t give my down payment. Warning if you want a lemon car and horrible service then go here.
The worst company I ever delt with! Im so happy I didnt get my car from them! The one guy who sits in office was trying to screw me over so bad! I knew better than that though i made him give me my cash back got up and walked out that place!!!
Great love this place, quick and easy service and affordable too!!!
This place has really nice cars and the staff is very friendly and knowledgeable
Great service and very reasonable prices would totally recommend them..
Love fifth gear bought 3 cars there they are knowledgeable and very helpful
Love this place will go nowhere else for a car
It took us a while to get the paperwork sorted and the place was so packed that day that we spent hours before driving out with my car, but glad I bought my convertible minicooper. I got the best deal in town.
Great people. Got myself a car and my friend as well.
Fifth year is a bunch of scumbags. Watch yourself because they lie cheat and steal and I hope they all burn in hell
This company is a fraud ..A COMPLETE FRAUD!!!! THEY LITERALLY SWIPED MY CARD TOOK MY MONEY AND I HAVE NO CAR ...ABOUT TO START LEGAL SUIT ..PLEASE DO NOT GOT TO THEM THEY ARE LIARS AND THIEVES ...I AM ABOUT TO BOYCOTT THEM
I love my van i purchased from there.
Great place great service highly recommended
Very good people and good selection of cars.
My daughter bought a car from these people and didn’t even last her a week. Don’t go here!!!
Honest and serious people, you feel in family
Good deals great people
Great people
Don’t like there service
First experience was amazing. the customer service was also great and this is my first car and i was able to make it with low down payment thanks to their first time buyers program that made it easy to buy. With this program i was able to buy the car without a co-signer like other dealers require. i highly recommend this.
Really nice people and are really attentive towards customers. Amazing prices for great cars. Customer service is amazing and they take the time to go over paperwork with you if you have questions about anything.
Excelente servicio, súper recomendado. Buenas personas. Te ayudan muchisimo. 😊😊 Josue lo maximo.
Nos atendieron muy bienBuena calidad de los vechiculos
Excellent service from their employees and excellent quality in their vehicles
Here I bought my 2012 frontier we are very grateful easy with the financingI recommend them
Wow they treated me super well 👍 I should highly recommend this place they are very accessible they help you with everything and very honest ask for Juan and José, excellent sellers without a doubt.
Very good service and excellent quality of their vehicles .... 100% recommended
Thanks to Josué for attending me for the. Buy from my trick
Excellent service and attentions from the staff, very fast and transparent
Excellent
I am in Orlando Florida at 5th Gear auto group, very pleased with the treatment I received and with great satisfaction from the SUV that I bought a 2017 dodge durango ... I urge everyone to stop by this dealer with different varieties of cars ...
Excellent attention in this diler, especially the attention of all the staff who work there
They attended me in Spanish and it was easier for the process of buying my 2014 tahoeThanks 5th gear auto
Excellent service, immediate customer help 👍
I need a car for work. I saw one passing by and stopped to see it. Very kind and I left with the car I needed
I think they are excellent. I arrived from Venezuela and they helped me get my car with low monthly payments and very good advice I congratulate you