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Converse Factory Store
1101 Outlet Collection Way Suite 1082, Auburn, WA 98001, United States
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Converse Factory Store
Comments
Ve
Review №1

I gave it a 4 star because this Converse store is closing so things were somewhat picked over. However we found some amazing deals

Ro
Review №2

Employees very helpful.Nice cashier.

J.
Review №3

Very clean and tight and organized and efficient people that helped me and got me what I needed and got me going home happily

Le
Review №4

I will NEVER spend a penny in this store. The WHOLE mall let me in without my mask. This ONE store refused me and had someone personally sitting at the door refusing to let me enter.

Sa
Review №5

Always good stuff!

Be
Review №6

They have super cute kid converse. I only saw a couple Id be interested in for myself

Co
Review №7

Love the employees so happy

Jo
Review №8

A great place, with great deals and excellent staff.

Ma
Review №9

This place is great! I have prone feet and need shoe inserts, and the employees have found me great work around options both times I went in.

Ka
Review №10

Great service. The employees today were so great. We couldnt find a size for our toddler and he searched the boxes n the back for it. And he didnt makes us feel like we were in the way. Thanks!

Da
Review №11

The floor staff was great. However, the cashier had zero manners and didnt even acknowledge me and my wife until he had to let me know how much my total was. Then my wife asked him if they had a discount for militar. He didnt answer until my card had processed.

Ed
Review №12

Loved their promotions and friendly service

Bo
Review №13

Very disappointed with the service and help to resolve my problem. I bought shoes for my wife for Christmas, the associate that was assisting me was very nice and assured me that if they didnt fit that I could bring them back and exchange them for the size that worked. Unfortunately, the size that my wife wears and the Converse sizing was a little off, they were just a little to small. My wife returned to the store where I purchased them and tried to exchange them for the next size up, the associate that helped my wife was very rude and not very helpful so my wife came home and said that she was so frustrated and wasnt going to deal with it. Very upsetting...... I went to the Converse store myself and they assured me that they would make it right, I was happy to hear this. Once again, let down. They thought they might have the shoes in stock, they didnt. They said they would refund me to my card and apologized. I had told here that somewhere along the line I had misplaced my receipt, she said that she would just refund it to the card that I purchased them on, I was ok with this. Unfortunately, the associate started the refund process, the store manager told her to stop, that they couldnt refund me without my receipt, now I really wasnt happy! I asked if they could order the correct size shoes in, she said that they couldnt make special orders and that I could go online and order them using the gift card they gave me but it would cost more. Or I could drive to one of there other stores and see if they had them in stock :( At this point I was beyond frustrated with the lack of customer service and lies, I left with a gift card that wont get me what I wanted to get my wife for Christmas. I should have just ordered these through Amazon and not supported my local shopping center, point taken. Converse, I cant imagine that your retail stores can last long with this type of customer service, I could have just saved myself 2 trips to your store and received Free shipping with free returns. If you care, Transaction# 100972 Assoc. 419374 Store 03120

Ty
Review №14

What else could u expect. There is a great selection of a specific brand. Good prices also.

Ma
Review №15

Only Outlet for REAL bargains...You can regularly get great shoes for as much as 70% off!Just got a pair of Chuck Taylor Hightops Leather.. For $25!Righteousness!

Sa
Review №16

The employees were amazing helping us find the shoes we needed. Went above and beyond helping and interacting with our small children as well.

ye
Review №17

Love this store. Always have great deals.

An
Review №18

Good collection and great discounts ..this being a factory store

To
Review №19

Who ever is taking taking care of the picture good job but I can do better.Thanks again

Li
Review №20

The employees are so friendly. Good vibes. You must shop there.

Da
Review №21

Great store, clean and well stocked. My guy DJ took great care of me.

St
Review №22

Love this store! Any kind of Converse youd ever want are here! Awesome prices too!!

IN
Review №23

Great deals on converse and biggest collection of styles and colors. One of my favorite stores no doubt!

Ce
Review №24

I love this location. I always find great deals.

Ro
Review №25

GREAT deals and helpful service. Will be spending my money here again!

St
Review №26

Always love the deal I get on some awesome styles!

va
Review №27

Excellent service Rich was really nice and his first day.

Tr
Review №28

Friendly staff, good prices, new manager very helpful.

Hu
Review №29

Good 👍 prices

Bb
Review №30

Great customer service

Ba
Review №31

Got some great deals and staff helped with that.

Ye
Review №32

Very good shoes and great customer service

ab
Review №33

Great prices & friendly service!

Cr
Review №34

Love this Place!! Great workers and Great shoes.👍

Ja
Review №35

I am a converse junky and this is the place that made me that way. Im there about 4 times a month.

Jo
Review №36

Great sales and awesome prices.

Jo
Review №37

Got some dope shoes great deals

Tr
Review №38

They sell shoes . and not a great selection either ...

An
Review №39

Blue shoes! Comfortable

Ci
Review №40

Great clearance pricing!

To
Review №41

Norhing worth going for

Sa
Review №42

Lovely collection of shoes...¡

Me
Review №43

Great find, wear the shoes daily

Ja
Review №44

Doesnt have enough of a selection.

Ki
Review №45

Staff friendly and knowledgeable

Al
Review №46

Sooooo cool

Ch
Review №47

So so

Ma
Review №48

Over priced for an outlet store

Ti
Review №49

Huge selection of clearance shoes!!

Ar
Review №50

Such good deals!!!

Ya
Review №51

Great deals

Go
Review №52

Great

la
Review №53

Fun

gr
Review №54

My favorites

Da
Review №55

Lot of stuff.

Uw
Review №56

Amazing

Je
Review №57

High prices. Id shop online for better deals 😜

Ja
Review №58

It has some very good offers

A.
Review №59

The prices are just very attractive. Its worth stopping by if you like their shoes. I regretted that I had not bought shoes for the child in advance, while there was an opportunity. But because of one pair, of course, I dont want to go to this outlet. The only thing is that their shoes are still narrow and small in size.

Jo
Review №60

Excellent place and the attention of the employees very good.

Al
Review №61

Classic for ever

br
Review №62

The location marked on Google Maps is wrong, the actual location of this store is in the mall next to old navy next door

Information
26 Photos
62 Comments
4.5 Rating
  • Address:1101 Outlet Collection Way Suite 1082, Auburn, WA 98001, United States
  • Site:https://converse.com/?cp=NSH_PRF_ORG_US_EN_X_YEXT_X_X_X_X_X_X_X_X_X_X_X
  • Phone:+1 253-288-9705
Categories
  • Clothing store
  • Shoe store
  • Outlet store
Working hours
  • Monday:11AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:Closed
  • Thursday:6AM–9PM
  • Friday:9AM–9PM
  • Saturday:11AM–6PM
  • Sunday:11AM–7PM
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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