This car store is one of the best Ive ever seen. The vehicles are brought up to specs and the Owner is fair to a fault. You can shop without pressure and buy with confidence. Good cars from good people.
Great inventory and even better customer service. AMAN is very down to earth, willing to work with you, very knowledgeable,professional and very friendly. He has made this experience very easy and low pressure. Will definitely do Buisness with again and highly recommended to my friends and family members.
At first, I was truly amazed at how nice and accommodating these people were. They had me thinking that they really cared about me and my car purchase. When I found the car I wanted, I asked for the car fax report and was told that I could print my own(even though they advertise that a report comes with each car). I had some issues that I needed to attend to so decided I would print the report when I got home. Well, imagine my dismay when I found out I would have to pay $39.99. Went back to Boardwalk the next day to sign paperwork and asked again for the car fax report. They said no problem but still failed to print it for me. I went ahead with the purchase of the car (dumb me) and as I was walking out to drive my car away, was handed the report. Didn’t look at it until the next day as I was so excited to have my “new car”. What I learned is that my car had been pretty extensively damaged in a collision (front end damage). Unfortunately, I purchased the vehicle as is and had I been aware of the front end collision damage, I never would have purchased the car. Buyer beware, these guys will do ANYTHING to move a car off their lot. Very misleading in their sales approach. I’m A retired senior citizen on a fixed income and they took full advantage of that and screwed me royally.
Buyer Beware! please read this review before buying anything !!! They sold my brother a Ford with a bad motor and don’t want to help him. Jay miller the general manager told my brother that he won’t be getting help with the bad motor. Me and my brother also work in the sales world… this is a sick excuse for a dealership. I’ve never seen such disrespect, bad business and lack of care for a customer.“All trucks have check engine lights on and it’s normal” - John the owner of this storeFeel free to reply to this review or to my google account directly. I’d rather you call my brother Tuscany Pacheco or actually return his calls for once and get things settled correctly and professionally.
For a very short time frame I was in the market because the help from BoardWalk Motors. Was to the point where I was going to have to start walking due to bad credit from the past but they were able to make it all possible and hooked me up with a very dependable ride! Thank you again!
Got a great deal on a truck and they were able to get a really reasonable financing deal for me. There was an issue with the truck and they were totally accommodating. Would recommend them to anyone looking for a car or truck.to get it resolved and
Great Cars and trucks. Financing is easy and quality cars all around. These folks take care of you start to finish.
I recently tried to purchase a brandy wine convertible corvette from them and I’m out of state and they wouldn’t let my guy come get it. They said it had to be a transit company. Car was listed as flawless and when my guy got there it has tons of damage and was nothing like they said. I think it’s sad they are representing Washington in this poor way.
The only reason Im giving them a two is because the sales guy and the girl doing the paperwork did a great job.The manager is a lying snake. If you find your perfect car here make sure you take it to another mechanic to have it inspected. Dont take his word on anything. They flush all the fluids, reset engine codes and clean the vehicles up just enough to get them off the lot.
I dont know i slept threw the whole visit in my buddies car.I can only assume its a great place he is getting a new truck.
Scam artists. Invested time and money into researching a vehicle they have/had listed for sale. Coming from out of state 1000+ miles away took a lot of time and money to plan as well. This company falsely advertised this vehicle as a premium model, even though it clearly states the “model” on the vehicle as well as on a vin check. After bringing this discrepancy to their attention they did nothing to rectify the situation, or change the listing to property advertise the vehicle(for future buyers), and or correct the pricing (thousands of dollars below the value they have listed) I would never trust Boardwalk Motors. And could never consciously send business their way. STAY AWAY FROM BOARDWALK MOTORS! Their mission is to scam people.
Went there today with my sister to look at vehicles because I know vehicles and she doesnt. Told her not to buy the one she wanted because of visible drive train issues unless they were fixed or they lowered the price to offset needed repairs. The sales guy tried to get her to buy it when I walked away encouraging her to lie to me about the price she paid. I would not recommend this place to anyone due to the staffs lack of morals.
We went to boardwalk motors and paid all cash. Todd was our salesman. Todd was the worst!!! He said if anything was wrong within 3 days of our purchase, just give him a call no problem. We called Todd and let him know, the next day that the brake lights were burnt out and something was wrong with the wipers. Do you think he called us? NO. We finally got a hold of him. Realized immediately when he said Ill call you right back. That he was never going to call us again. Todd is untrustworthy, shady and absolutely a true used car salesman!!
Great dealership, excellent selections and expert staff.
Salesman was polite and tried to find something for us. Vehicles were below average compared to other dealerships we visited.
Sorry excuse for a dealer won’t bother to help a friend who bought a truck with a bad motorMessed up excuse for a dealer
This dealership is the worst dealership I’ve ever been too and this service is horrible. I went to go look for a car there knowing what one it was and I test drove it and everything all checked out! Then on the way home from buying it the transmission went out on me and was out the car and all the money I just spent and they wouldn’t do anything about it or Jay the General manager said he doesn’t have to address anything and said he wouldn’t help So I was out the money and the car! So I paid it off and sold it but will never go to this place ever again and will tell anybody and everybody not to shop here not worth buying a broken car. Thx BroadWalk Motor’s!!!!
This place is amazing! I went to plenty of other car dealerships looking for something that would fit my needs. They all tried to push something on me that I didnt want, but here they listened to what I wanted and were able to help me through every step of the way. It being my first car purchase I was very nervous but working with A.J and Breanna they made everything super simple and easy to understand. They work incredibly hard to make sure everything was done correctly and to alleviate any stress I was under. This place is amazing!
Very good experience.. staff was friendly and wanted to accommodate my needs.. I would recommend this dealership.
After 2 days of back and forth w Ryan Driver about a vehicle, I asked 3 times.... how is the interior of this vehicle??? 3 times I asked and he responded repeatedly that it was super clean. The last time I asked (before making the hour drive one way)... are you certain therr are now Rips, tears, stains or smells??? And his response in capital letters was ZERO. We got privately approved through our own institution and I took the time to drive out the next day.Well go figure in true used care salesman fashion I showed up and there is indeed 2 big stains in the back seat. Several dark and completely noticeable stains in the front seat and the steering wheel control bar is absolutely shattered. With traffic I ended up driving 3 hours. 3 hours of my day wasted due to unethical sales tactics... say whatever you want to hear to get you through the door. When I talked w Ryan his response was at 1st, put seat covers on it. Then he said... Maybe you should buy new.Really???? How about you learn the definition of ZERO. and next time just be upfront about a cars condition. If they would so blantonly lie about the interior of the car makes you wonder what else they would knowingly lie about to sell a car.BTW... I have all messages screenshitt3d and saved to back this review.
Worked with Ryan and Aj to get my wonderful car. They were amazing from start to finish, listened to what I was asking for and helped me get on the road for a great deal. Best experience I had at a dealership all weekend. Definitely recommend checking them out.
Top notch dealer, will continue to purchase from them in the future
We had a great experience buying a used car at Boardwalk Motors! We called a few days ahead inquiring about a specific car and made an appointment with Dan. After we made the drive up from out of town, Dan worked with us through the whole experience. He was kind and didnt pressure us. Their cars are all well taken care of and staff was super friendly! We would definitely buy from Boardwalk again!
While the sales guy was nice, everything I test drove here had issues-transmission slips, exhaust leaks, electrical malfunctions, oil leaks, dead left turn signals, dead batteries, un-kept interiors... I wasnt too impressed with the lack of pride they take in the vehicles theyre selling.
Bought a 2011 rav4 here for $20k altogether. Wonderful car, although I was disappointed i didnt test the horn before i purchased it.
Im very satisfied with my experience at Boardwalk Motors! AJ is the best salesman out there to date, super and down to earth guy there is. Got my first truck through him! A friend of mine also got a car through AJ. If anyone is looking to buy a car in pristine condition Boardwalk Motors is the place and AJ is the guy!
I had a great experience at Boardwalk Motors, they had the vehicle I wanted and all staff were very courteous, knowledgeable and kind. I highly recommend Boardwalk Motors for anyone looking for a used car. Great prices and Great people.
Ryan was great! Great energy! All people I interacted with had great personalities! Definitely recommend
Boardwalk motors is part of a Pyramid scheme with dap insurance and alfa warranty. I bought a car from ( Formerly Evergreen Motors) Boardwalk Motors for $10.000. I got a loan from tapco for $16.000$10.000 to Car.$4000 Alfa warranty$2000 Gap.Gap is supposed to pay the money thats left after insurance pays lender. But for months Gap refused to py the $680.00 difference. After I kicked cried and screamed, did Gap finally agree. So heres the scheme. Instead of Gap sending Tapco the money.1. Gap sent Alpha $680.00cthey took 100 Cancellation fee then sent it to Boardwalk Motors. Board walk Motors took there $100.00 Cancellation fee.Then sent Tapco $438.60 so I still owe Tapco$196.24Explain how if boardwalk motors received a check for $10000 for my car they were paid in full. How do you get a cancellation fee? Its a Pyramid scheme at its finest
Don’t even bother to shop for a car here. Ended up buying a car here and found out it needs $20,000+ in work. Told me the car ran perfectly fine and was checked out by their mechanics. Just take your money somewhere else.
Car salesman AJ made me feel very comfortable from the first phone call all the way down to closing the sale. He really knew his information about the car and really assured me that i was purchasing a quality vehicle... I DEFINITELY RECOMMEND THIS LOCATION
Do not trust these guys! At minimum, insist on a pre-purchase inspection by a 3rd party mechanic. These guys hid a major mechanical flaw. When I discovered it 10 hours after purchase they would not take the vehicle back or fix the problem. Im now facing a 5k repair bill.
It was honestly the best first experience I had buying my first car!Such great and friendly service! AJ made us feel comfortable and we didnt feel pressured at all.They gave me a great deal on my car when I traded it in, and I couldnt believe it! I was so happy about that!They even helped me find a better financial loan!Great deal on a great car!The only issue I had was that the listing of the car I bought said it had a EMV Navigation system.We unfortunately didnt test it when we test drove the car, but after buying it and trying to figure out how to work it for the way home, we realized it didnt have Any navigation system.
Terrible and dishonest dealer, they dont stand behind their vehicles they dont honestly disclose issues, they reset check engine lights without fixing the problem and they lie about it.
The salesman Aman was amazing, A+ guy, easy to talk to. The price of the cars (at least the ones I was looking at) was higher than the actual worth. I asked for it to be knocked down due to the vehicle entirely missing a muffler with a slight engine hop. It was declined by management citing the price is set and cannot be knocked because of the muffler. To that, I was confused, so I looked at the other car, I guess I just didn’t want to fight it and bought the other car anyways even if it was expensive for the vehicle. Whatever. I had a nice time with Aman and his help and effort so I guess it was ok.
Bought my car from Boardwalk in January. Car was labeled as pristine condition, exceptionally clean and has lived in Western Washington.Fast forward a few months and I get a check engine light. Take the Acura I bought into Acura of Bellevue, and to my surprise it turns out there is a junkyard engine put in the car, with missing bolts and exhaust leaks. They said I could probably drive it, but be very careful accelerating as the engine is running incredibly poorly.I have been on the phone trying to get a hold of the GM at Boardwalk for over a week now. They dont return my calls or texts unless I poke and prod and are making this an incredibly painful process.Do not buy a car from here. They failed to also mention rear windows dont roll down, and if their Safety Inspection failed to identify a junkyard engine with multiple exhaust leaks, missing bolts, it seems likely their safety inspection will miss many other things.CarFax for this car were completely clean, so ensure you do additional research before ever trusting CarFax.
I bought my first truck here, I highly recommend this dealership! Aj was awesome! He helped me along the whole process and he was very friendly and knowledgeable. Absolutely no complaints, it was a smooth process from beginning to end.
AJ was terrific, he got us into a great truck within our budget. The whole process was hassle-free and we felt zero pressure.
I went to Boardwalk Motors after being denied at other dealerships because of my really bad credit (540) and wife being unemployed. AJ was working with me and the feeling I got from him was that he was real genuine person. I was looking at a 2014 Silverado because it was in my price range and that’s what I wanted, as I was looking it over I also saw a ‘14 Tundra which I would rather have but was $9000 more. I test drove both trucks and realized of course that I liked and wanted the Tundra but knew it was way out of my price range and would not get approved. Jay gave me some numbers for the Tundra and asked if these terms would work. 16.5% interest???? My last 4 car loans were 25-29% interest!!!! I said yes if he can do it! Well, Jay came through and got me approved!! Thank You AJ, Jay and John you guys are awesome!!!
I had such a great experience with Boardwalk Motors. They made the process of buying a car extremely fun and carefree. There sales team was extremely knowledgeable and by no means pushy (as you would normally expect from a salesman). They helped me find a car that met all of my needs quickly and efficiently. After picking out the car I wanted to take home, they made the finance process stress free from beginning to end. They even went the extra mile and were beyond accommodating while I scheduled the delivery of my car. All-in-all this was the best experience I have ever had buying a car, and truly and utterly recommend this to anyone looking to buy a great car from a great team.
Great place to buy a car or truck, friendly and clean place good selection of autos. Thx.
😊 if your still searching for a car that satisfy you come on down to Boardwalk Motor. 👍I highly recommend them to anyone. The staff were friendly and awesome. And Devin “Thank you so much bro” You are phenomenal and a blessing. We love the car that we just purchase from you.😊 High Five 🖐 and keep up an amazing job.God blessThank you again ✌️
Great friendly atmosphere with a great selection of cars and trucks
I can’t tell you how great John and all the staff at Boardwalk motors are. I purchased a Camry from them in early 2019. John went out of his way to make sure that I got a car that is great looking, affordable and reliable. As a single gal that means a lot. They truly deserve 5 stars!
Ryan sold us a 03 Chevy he is absolutely amazing and I definitely recommend him to everyone and anyone! This place in general is a great place!
Believe it was the fastest time I’ve ever bought a truck the sales associate AJ was pretty fast didn’t pressure me at all I hopefully got a good track they let me drive at home that night without being paid my finance company will pay them hopefully first thing in the morning or shortly soon after then so they trusted me and that’s what I like about this dealership thanks guys
If there was negative stars, this place has definitly earned them!!!! I purchased a 2013 Subaru STI from them and Jamie was my sales person. I noticed the A/C compressor was going out, no biggie, my husband stated he was a mechanic and had no problem taking care of it. So then we wanted to finance the extended warranty and again, couldnt do that and for most of the stuff in the distant future that would come up, we would more than likely be able to take care of it. He took it back to clean it up and took out my floor mats, to which he never gave them back and in a text message I have, he stated he would get them for me. Nope, still dont have them. Within 4 days I was putting in a quart, A QUART of power steering fluid everytime I got into the car to drive it. I spent $900 to rebuild/replace the steering rack, that I had told Jamie was bad the following day, along with the turbo, the head gaskets that were leaking and then found out that the vehicle had a tuner on it due to the aftermarket parts that was taken out and set back to stock and if I were to drive it anymore, it would blow the motor. The GM REFUSES to work with me in ANY WAY, even though when I was talking with Jamie, he kept throwing back in my face that my husband was a mechanic! WHO CARES WHAT HE DOES FOR A LIVING!!!!! He is not a mechanic to fix a car I JUST BOUGHT that you just told me had all of this stuff just checked over and signed off on!!!! REALLY?!?!?!?!?!?!?!?!?! I WOULD NOT RECOMMEND THIS PLACE TO EVEN MY WORST ENEMY EVER!!!! BEWARE! DO NOT GO HERE IF YOU WANT TO HAVE A TRUE AND HONEST DEAL!!!!!! THEY WILL RIP YOU THE HELL OFF! But I have everything in writing and it is now going to my lawyer! I gave them a chance and they didnt take it!!
I recently traded my truck in and got the truck I need to tow my toyhaulerAj was my salesman and Jay the general managerBoth made the transaction very smooth with no pressureThey gave me more on my trade in than I expected and got me financed with a great rateAfter driving the new truck for a day it developed a problem so I called Jay at Boardwalk and he had me bring the truck back and had the problem fixed after a couple of days and charged me nothingEven without a warranty they made it right for meI would highly recommend anyone needing a used car or truck check this place outNot many good used car dealers around anymore and I would not hesitate to shop at Boardwalk for my next used vehicleIt’s good to see there are still good people in this country that will go the extra mile for their customersThank you Jay and AJ
Went in with our son to get him his 1st car and was working with AJ. He made it such an easy transaction. My wife and I went back the following week to talk to Aj again to get an idea of what we could afford and ended up trading our car in on a nicer one. And again that week to get my nephew into a car .so 3 cars in 2 weeks . AJ is a wonderful person to deal with and will help you get on the right track.
These guys are awesome! I worked with Aj, Josh and their finance manager and I couldn’t be more happier with how everything went, from setting up an appointment for the same day, test driving and closing the sale. Easiest and quickest car purchasing experiences I’ve had by far. There’s no cheesy sales tactics, just straight to the point. I got there around noon and left at 2pm with keys in hand.A huge Thank you to Aj for the great buying experience, you and your team are awesome!! You Definitely earned my trust and business.I Highly recommend seeing these guys if you’re in the market for a vehicle, with their huge selections you’re bound to find one that you’ll love!!
Best selection of cars. The best and knowledgeable service department. Wouldnt go anywhere else !!!
These guys were easy going and not pushy. Got what car I wanted and they even were able to work with me given that I wasnt prepared to pay right away. Great experience!
Have been shopping online for a new car the past few weeks. Im ready to buy. Was looking on CarGurus and noticed they have an option with certain cars to fill out a form and get pre approval. I filled out the form for a car that is on their lot and was pre approved through Westlake Financial. I called Westlake to verify that I was in fact pre approved for an auto loan. They confirmed it, also confirmed my rates and told me I simply needed to go to the dealership and buy my car! Seems simple right? Wrong lol. I called the dealership and one of the sales guys tried to convince me that I should fill out their credit app and go through their lenders. I said that makes no sense, Im ALREADY APPROVED, WHY TAKE MORE HITS TO MY CREDIT? He explained that the dealership has to pay to use Westlake. In my mind Im thinking, OF COURSE YOU HAVE TO PAY, THEY ARE BRINGING YOU LEADS AND HELPING YOU SELL CARS!!! Anyway, I felt like it was shady, and didnt put me, the customer first.
I highly recommend Boardwalk Motors. Troy helped me and my wife from start to finish. Answered our questions knowledgeably and wasn’t eager to just get any sale done, wanted to get the best possible sale for us.We up getting the car we wanted. Entire staff was great even offered pizza. All in all I had an excellent experience.
This is a legit car lot. I know sounds crazy but... its TRUE.Our son bought a car from there a week ago, so me and my husband went to see what we can do to trade in our car for something nicer. We worked with AJ and he is truely a great guy. They even take your picture in front of your car before you leave. This place really cares about people and not just the dollar signs.Update: since I have written this post, my nephew bought a car from Aj. Sadly our maxima was hit and totaled out so we went back to him and got another car. And then we traded in our old xterra so my husband could have something reliable. So since oct.... 5 cars in our household has been bought from boardwalk and Aj. We wont go anywhere else now
Great working with Steve and Josh!! They worked very hard so I could get my car one state away after purchasing a car to replaced my totaled car a few days earlier.. thank you!!
Great costumer service and very friendly! I recently purchased a used vehicle along with a trade in of my old car getting exactly what I was looking for, being there for hrs wasnt easy for my toddler but they went above and beyond to make sure our needs were met and we were well taken care of in that time. I highly recommend checking boardwalk motors out!
Easy to work with. Good deal on a fantastic car.
Quick response to set an appointment especially with the “quarantine” from COVID in place. Great friendly staff AJ and Dominic were awesome, friendly, and willing to work out a deal on an awesome truck. I would highly recommend this dealership to anyone looking for a new ride!
I bought a car yesterday at Boardwalk. AJ and the team there were wonderful to work with! They were friendly, efficient and went out of their way. I recommend them highly. Thank you AJ!!! Couldn’t be happier with my car and your customer service :)
After shopping around the greater Tacoma area, these are the ONLY guys who were willing to bend over backwards for us. Never expected to find such a great experience. They offered much more than I expected for my old trade-in as well.
Highly recommend Jerry of Boardwalk Motors and the rest of the staff as well. Great experience, low pressure, knowledgeable and continued to perform excellent customer service after purchase. Jerry actually cares that you are completely happy with your purchase.
I went in just for a look and see. The friendly staff was very welcoming especially Jerry! He was very knowledgeable about my credit status and showed me a car that would work for me. Jerry and also the finance staff worked with my needs and within a few hours I drove out with the truck I really wanted. I want to give big props to Jerry and the staff. With the honesty and integrity service I received. I will be a lifetime repeat customer. And I look forward for future service for me and family. BIGGGGGG!!! THANK YOU BOARDWALK MOTORS!!!!
BEWARE! 6 months ago I was in the market for a used Ford Flex. I passed by this lot and saw a couple good looking cars. After what seemed to be a nice test drive. We got to talking about the deal. I was ready to sign but thanks to Washington Lemon Law some documents I was about to sign were declaring that I had inspected the vehicle by a certified mechanic. I stopped signing and I was allowed to take the car to a Ford dealership by putting down a small deposit ($100). The saleman was advising me that this really wasnt necessary that they had certified mechanics do this for a living and that they make sure that any car they put on the lot is good to go. Im glad I didnt listen to the salesman. After the Ford inspection which cost $200 (well spent) I found out that the car had nearly $5,000 worth of power train issues. I called the salesman up to let him know the bad news. He initially seemed surprised but then later stated that Im still getting a smoking deal (my response in my head was yeah literally). I took the car back and had to call the credit card company to get my ($100) deposit back. I later went to CARMAX and to this day I love my purchase! CARMAX even had it delivered from thier Spokan lot to Renton free withswith no obligations!
My husband and I had a very positive car buying experience at Boardwalk Motors. Devin was personable, knowledgeable and easy to do business with. We highly recommend purchasing a car here.
Great service. Bought my truck on sunday. Had a problem with the A/C on monday. They took care of it at no cost to me. The best car buying experience I ever had.
This place is VERY unprofessional. I took my car in to be serviced and they gave it back super dirty on the inside, like black marks from oil/grease or something. I needed help locating my warranty and the manager said he didn’t have the info and didn’t want to help me. I had to get a hold of the ONLY USEFUL person in that place (AJ) and he looked up the info in 1 minute. We purchased a car that was (supposed to be) fully serviced before purchasing and ended up having to pay $1400 for a part not even 3 months later. They said they had a shuttle to take me home and it was some random guy in his junky car. This place is raggedy and I’d give -8 stars if I could. I love my car, but I won’t be dealing with them again. AJ is very apologetic every time I call because he knows the place is raggedy. Yuck.Update as of 1/11/2021....still paying for maintenance and repairs for my car that I bought less than a year ago. Stay away from this place please.
Devin helped me get behind the wheel of a beautiful Wrangler Unlimited. Very helpful, very friendly. Will be checking out Boardwalk Motors for my next vehicle.
After giving these guys a 2nd chance I can not in good faith fake a good review. They have a few good workers josh is good, aj is good. However the way the business is ran is a complete joke. Said I needed to put 4 k down on a car worth 10 k with a 12 % apr. and needed a co-signer. Which this car Barely would start After doing business with a legitimate dealership where I just bought a 2020 car with 10 miles a 1.9 apr and a 2 grand down payment, and no co-signer. I recommend not doing business with these guys. Had to block all their numbers because they would Harass me and ask me to take the review I left before down. Very unprofessional. Stay away from them.
Highly recommend Boardwalk Motors when looking for your next pre-owned vehicle! They are very friendly and efficient and will make sure that you are well taken care of when looking for your next vehicle. I bought a car from them last year and just recently got an email from them celebrating a whole year with my vehicle! I cannot recommend them enough!
I recently bought a car from here the staff was very helpful and knowledgeable with my not so great credit they were still able to get me in the car I wanted. Very happy will definitely buy from here again..Chris
I would never purchase from here. Are overpriced and unwelcoming to anyone who doesnt want to get taken advantage of. I had cash to outright purchase. Make more than anyone there . They treated me like I dressed to buy a car. Like garbage
I don’t know how they do business but they set up a big speaker that goes off pretty much every night and couple times a night and it wakes up everybody around the complex. They don’t care about the Neighbors cause something like this they wouldn’t set up at their house.
Went into Boardwalk Motors looking for a ridgeline. I worked with Edward and he was so great. All the staff are extremely friendly and welcoming. The process went so smooth and and left with my ridgeline. Highly recommend checking them out.
Solid ownership with great management. Love working with this dealer!
Would 100% recommend all from the quality of the vehicles to the fair pricing and the professionalism of the staff. If you go in make sure you ask for Devin he will get you rolling.
I have bought 3 cars from them all great x5 BMW cry 300 and cargo van .. Every time they where a big help .. last car they didnt have on lot found what i was looking for and got it for me . 5 star all the way
Not trustworthy or reliable.
I had a very easy and pleasant experience buying my Honda Civic, Jerry HipolitoWas my sales guy he was very knowledgeable and honest, this made my decision making process simple.it was my first time visiting this dealership and I will definitely recommend to people.Thank you JERRY :)
- Please stay away from this business/establishment. I don’t usually write reviews and never had written a negative one before but please be careful before working with this dealership. I almost died and I was promised to have a car with no issues. At least in driving condition. I have screenshots and conversations to prove how they ghost me and promised to have a decent car. I bought this Bmw knowing that they already serviced it and it was in a good condition. As I drove it off the lot, 5 minutes into driving, car started to smoke and bad burnt oil smell started to come from all over the car. I called back and they didn’t do anything about it. Only ignored my calls, if that counts. I am fully aware that I bought the car as is but this is not a good business. Just because I bought it as is, it doesn’t mean that car needs to be in this poor condition. Second day driving it on the road, in traffic, water pump pulley and belt broke down. Almost had an accident going 40-50 miles per hour and almost hit other cars and died. It’s been 2 weeks I’ve been trying to get a hold of them but they are ghosting me. Not only the car burns oil but pulleys/belt broke down. On top of that transmission is failing and steering is not working properly. You know when you have a joy of driving your new car of the lot, they killed it for me. Car was $12500 and repairs are going to cost more than $12000 and I’m left with a lemon title car. Can’t drive and can’t park anywhere. I’m gonna have to junk it. There are other dealerships that are reputable and you can trust. Please do your research. Don’t do the same mistake. I cannot stress enough how much I hate the car and doing business with this establishment. Check better business bureau and you will see other reviews. Other victims. I have pics and screenshots to prove that almost everything on the car is broken. I got the car 2 weeks ago. I mean even the roof is not stable. While I was driving, the roof lining dropped on my head. I had to glue it up. Trunk doesn’t work, parking sensors and navigation doesn’t work.... etc only thing is working properly is the seat belt (passenger side only because drivers side doesn’t roll up). I lost the joy of driving a new car off the lot. I will never be able to trust any other dealerships again. I don’t want to give out any names of who was working with me because they are only doing their job. He was very kind and responsive before I bought the car so thank you for that. I understand that any car can have problems but please stand behind your business and help out your customers that are in need. There are way too many dealerships.. just saying. Although, one thing I’m thankful for is that I learned a big and pricey lesson from them and will never trust any dealership again. Will always drive the car min 50 miles to let computer reset before buying it. Im left with a junk unit and $12500 worth of a life lesson. Glad that I have 2 other cars that I can drive at the moment. Basically, they buy cars from auctions, lemon cars, reset the computer and sell it to the customers. I understand it was “as is” deal no need to mention it again but come on now, it doesn’t even run. Please be ethical and fair. Not to mention it puts my life under danger. Bad business. It’s my 17th vehicle that owned in my life and never ever had this problem with any other dealership. At least answer my phone and compensate $1000 so I can start fixing the car for $12k or put a down payment on a different car (not from you). This is %100 pure honesty. I don’t own a rivalry dealership or trying to lie about what happened. Thank you for reading it. Please don’t call cause I won’t answer and please don’t threaten me any other way. This is my 2 cents. It was a costly learning curve. Build a better business and choose better cars from action. Thank you.
I had a great experience here! Troy helped me get a great deal on a truck!
Jerry was amazing I had a blast while at the same time making my first finance for a car!!! If you are looking in getting a car go see jerry!!!
Scam warranties and shady people. Bought a car and was told that I had to buy the warranty to qualify for financing. 10 months later, the engine blows up, the warranty is no good and this stealership wont do anything to fix the issue except have me tow the car over 100 miles without paying the shop that the car is in. So Im supposed to pay twice to have my car repaired for some reason. The he hung up on me saying I was being unreasonable for not accepting this. Save your money and buy from literally anyone else.
Great staff, willing to help you make a deal.
Great personable service.
Got really good deals
Not impressed
Overpriced cars
Its clear to me they were not looking to make any sales while I was there they turned away three customers I came in there with intentions of trading in two cars for one and they tried to strong arm me out of another 5k to say least I walked away they also offering me bottom dollar for my trades