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Ferguson Plumbing Supply
3532 B St NW, Auburn, WA 98001, United States
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Ferguson Plumbing Supply

Comments
Ma
Review №1

This place is always so great! They are very helpful and have good attitudes! Jeff is the man!

Ju
Review №2

Friendly and extremely helpful. I came in on 11/20/2020 with barely any knowledge of what I needed or how I was going to complete my project. I left a happy man with everything I needed and more. I even feel a bit smarter afterwards. He even helped carry supplies to my car. I will definitely be back and will be referring them to everyone I know.

MA
Review №3

I liked it better when it was Familian NW. When it was Familian there was a more complete line of plumbing stock. People didnt treat me very welcome or friendly at this Ferguson! Warehouse manager at the time Tim was his name seem cold and angry. Seem like I was being chased out the door at the Auburn Ferguson. Sorry, Ill stick with Keller and Consolidated Supply friendlier staff and more product on hand.

Al
Review №4

I was highly recommend to go to this store. They let me know that this store has a big variety of parts. That if they didnt have the part in stock one of their employees can help me order them. However, what I got was a completely different experience. The employee was not willing to help me order a part. Instead he said I had to call, send a picture with the item number and that that was the only way I can get the part that needed. The employee not only didnt help me but 2 people after me as well. The other customer told the employee he couldnt believe that this company doesnt order the parts for his customers when they have all the information. The employee responded we dont order parts here we have to keep helping customers . My question is how the hell do you need to keep helping customers when you couldnt help the 3 people that were there! Just horrible employee service. Im disappointed I had to give them 1 star when they deserve 0 stars.

Ca
Review №5

Great crew !

St
Review №6

Service guys were cool, but after I called to confirm they had something I drove out there only to find that they in fact did not have it. Probably some shipping snafu somewhere. Good selection of fixtures and tools though.

La
Review №7

Tried several different places to find the part I needed. Found out here! Friendly team and very helpful. I plan to be a repeat costumer here.

el
Review №8

Would choose zero stars if that were an option. Ordered some fittings and was charged what seemed to be an overly high price. After calling a couple other suppliers, yes I was charged an overly high price. Called the store and explained the situation, contact info was taken and was told someone would call back. Had not received a call back for more than 24 hours. Called the store again and was told the price on the items was less than 50% of what I had been charged. However, was told the price we charged you is already said and done.Will not shop here again.

Of
Review №9

Called in to ask if they carried bulkhead fittings. Guy on the phone didnt know what it was and so I explained to him that I wanted to use it for when I punch a hole in a barrel to connect pvc piping. He preceded to make a mockery of my explanation while typing and then put me on hold. Another guy got on the line and asked what size I needed. Asked him what sizes he had. Didnt answer my question, in fact, stuttered around confused about what he did have. Never got my answer and felt like I was interrupting their day. I would never patron Ferguson for anything even if they had what I needed. Where has service these days gone?!

Rh
Review №10

Terrible customer service!!! Would not go back!!

Br
Review №11

Great plumbing selection, really helpful people, and a very professional company. I wish there stuff was a little cheaper though.

Ru
Review №12

Very friendly atmosphere the counter associates are very helpful

na
Review №13

Best heating supplier around

Gr
Review №14

Always a great place

Di
Review №15

Terrible customer service

Lu
Review №16

Positive

Ja
Review №17

Yup

Information
5 Photos
17 Comments
3.3 Rating
  • Address:3532 B St NW, Auburn, WA 98001, United States
  • Site:https://ferguson.com/branch/auburn-wa-plumbing
  • Phone:+1 253-804-3436
Categories
  • Bathroom supply store
  • Plumbing supply store
  • Pipe supplier
Working hours
  • Monday:6:30AM–5PM
  • Tuesday:6:30AM–5PM
  • Wednesday:6:30AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:6:30AM–5PM
  • Sunday:6:30AM–5PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
Health & safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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