I live 500 miles from Bud Clary Auburn Hyundai. Between phone calls and emails I was able to purchase a 2022 Tucson and trade in my Forester. They worked around my arrival time to pick up my new car.Yes, I am enjoying my new Tucson! Thank you Bud Clary Auburn Hyundai!

One of the few dealerships that I enjoyed the process behind. They were candid, quick, and were more flexible than others to come to an agreement. Mercedes and Kane/Kang were exceptional

If I could do a 0 star experience I would. I have purchased 4 cars previously. I decided to lease a car through this dealership in December of 2019. That was a great experience. But of course that’s the expectations when you’re giving them your money. I keep up my maintenance every 5k miles and always do the recommended mileage. In July 2021 my car was acting weird and when coming to a red light or anytime I would stop the car would turn off. I took my car in July 2, 2021 they called me back and said it would be 7 days for the repair and I needed a new transmission. They let me know they were out of loaner vehicles and I could go across the street to enterprise and rent a vehicle and process a claim for reimbursement through Hyundai. So I did that. A week went by with no update on my vehicle. In order to find out the ETA of my vehicle I had to continue to call the dealership to ask and their answer was “we don’t know”. I had to get the General Manager involve to even get an ETA. Finally September 8th I was able to get my car back with a new transmission. My case for the claim had been filed. It is now November 3rd and the case manager has notified me that they are only willing to pay 22$ a day even though I was charged for 104$ a day by enterprise. This is the worst experience as I have a enterprise bill of 7 thousand dollars and they can only reimburse me 2 thousand of that. When I do not own the car. It is under warranty and the car is only 1.5 years old. It was a brand new car. I highly recommend anyone who leases or even purchases to NOT get a Hyundai. They will not pay for their problems to satisfy the clients. I have to go through a lawyer and small claims to deal with this. Just trying to save someone’s time energy AND MONEY DO NOT GO HERE.

I had a easy, enjoyable time with purchasing my new 2022 Hyundai Tucson, the salesman went way above my expectations. He actually videoed some of the features for me - like the auto assist if someone parked to close to me and I had to back out with being the car....it was very informative and funny at the same time. Went above an beyond on every aspect - would highly recommend. Thank you!

I would like to give thanks to Mercedes Alvarado, Sam and Ron for helping me get into a newer reliable and great space for my family, Hyundai Palisade. We love it and had a great experience.Thanks for the team that had a hand in this experience.Th

I had such a great experience with Mersadies at Bud Clary. I am so thankful we connected. Not only did she find me the car I was looking for- she sent me pictures of different models and explained the difference. I was specifically looking for a FWD Tucson and they had ONE in stock. She worked with me to keep the price low and met my expectations expertly. She is kind, she is funny and she was a dream to work with. She made the process smooth and relaxing and kept it realistic. I am thankful. Thank you so much Mersadies, you are wonderful!!

Awesome 😎 thanks Mersadies for all the great service and the the new truck

Very happy working with Mersadies the sales woman. She really helped me get a nice vehicle that I had trouble getting with other car dealers. Having a low credit score and a new employer I thought would be trouble but she worked it out and got me a nice car very fast.

Thank you Mersadies for helping my dad purchase a vehicle. He is super happy with his experience with you. We will definitely be back!

I was in a hurry and had been ran around by my regular dealership. This place was friendly, honest and fair. They don’t lie about what needs to be done in the service department and charged me half what my regular place quoted me. They were extremely friendly, cleaned my vehicle and went above and beyond. To purchase a new car or just get your old one serviced I would highly recommend this place! If I could give more stars I would. It’s refreshing there’s still honest car places out there! Thank goodness!

I dont want to waste a single star. Im getting a really annoying service. Screws fall out, oil leaks, and its really annoying. I dont want to come here again.

I was originally going to give them 1 star because my original visit was so bad, but Chris Abreu really made up for it on our second visit. Chris was honest, knowledgeable, didnt pressure us, and didnt waste our time. We dont live in Auburn so respecting out time was important. He also was very understanding of having our baby with us and he even helped watch him!

So, I have to say I think this one hits closer to home than one would like, but I got myself out of a huge mess by making a purchase from a used car scam lot.My salesman and sales manager really stepped it up for me because I was in a poor position to begin with, but they wanted to make sure I left better than I came in. They were no pressure at all Thanks! Thanks to both Keiland and Kane the sales manager for doing what you did.HYUNDAI provides most if not all safety options as a standard options and I got the biggest markdown and rebates possible on a new super affordable amazing car! Hands down check out the lot and thanks again guys!

Such a slime place, please don’t waste your time. My parents arranged to see a vehicle and booked a hotel room and drove 7+ hours to see this vehicle. They talked in detail about a trade-in, and my parents offered to pay a deposit on the vehicle in order to make sure it would still be there when they arrived. They were told “don’t worry about it, it’ll for sure still be here”. After all that driving it wasn’t until they made it to their hotel room late the evening before that they were sent a text saying the vehicle was sold. Such a waste of time, money, and energy. Just incredibly poor customer service, very disappointing.

If you are thinking about buying a car from this Hyundai dealership, dont wait, just run there and find Kane and Mersaides. Thank you both for being super friendly and understanding. I am so happy with my new car and the process I had. Bud Clary Hyundai is the best out of all Hyundai dealerships in the area.

DAngelo treated me awesomely and found me the perfect car I wanted for a lower price I was asking for. Top notch service for both customers and auto

I always have a great service experience here at Bud Clary. Mayra and the rest of the team are excellent!

Had a great experience working with Mersadies. Thank you Kane and Mersadies for getting me a great deal on my new 2022 Tucson!!

Overall purchase of my vehicle was good but the service section I would suggest improvement. More communication on parts. But also self awareness on email responses. All capitalization in an email is odd. Including misspelling of words such as august or shipment.

Went to three Hyundai dealerships in the area including this one, and the sales reps here are definitely the most responsive and communicative. I had no problem reaching them via phone or email for any questions during my buying process. Eventually my sales rep Paul Kim got me a killer deal, located the exact vehicle I wanted from an out-of-state dealership, AND delivered the car straight to my home! Zachery in Finance also took the time to explain the financing contract in thorough detail leaving no room for doubt. Everyone I interacted with was very patient and knowledgeable. This is the place to go if youre serious about buying a new Hyundai!

Nice customer service and was able to finance a new car.

Myra was detailed and efficient on what I needed to know about my car as she was doing a inspection as well as checking on any recalls to ensure the safety of myself and my car!

Thank you Kane and thank you Mersaides!If youre thinking about buying a Hyundai you should visit here and find these guys. After all the Hyundais around these guys made the difference with their attitude and customer-centric approach and made us buy the new Elantra. Thank you!!!

Big thank you to Zaid, Kyle, Jason, and Kane! Best experience I’ve had at a car dealership. Going above and beyond to get the EXACT color and model of the car I wanted. I couldn’t have asked for a better first car experience.

The staff was kind and professional. I brought my car in early for service and they were able to handle the added work with no problem.

I enjoyed buying my new car from Bud Clary Auburn Hyundai from being able to research the available cars online, to the sales staff and all their support staff and leaving with exactly the car I wanted at a great price. Everyone was respectful and transparent. It does take awhile to wait for the loan to be processed but this was the only negetive and I dont think theres anything that can be done about this part. I would definitely recommend anyone to shop there if they are in the market for a new car.

I got an oil change and a full inspection on my 2020 Kona. Bud Clary did a great job. Very thorough, and they also vacuumed out the interior. I did expect that, but I was very pleased.

Everyone at the Hyundai dealership provided excellent service and was very informative about any cars that you may have questions about. I had two salesmen helping me out, named Kyle and Evan. These two salesmen made sure I got everything I required for a car that I personally requested for. Also, they made sure I was 100% satisfied with the car before talking about any sort of payments, they highly take priority on making sure their customers are happy with the car before giving a customer the best deal for them.

Hyundai of Auburn Sales Rep, Bailey and the finance manager were very professional and helped us get into our brand new 2021 Hyundai Tuscan. We love this SUV. Bailey was awesome. Has a great personality. Supported us throughout our stay there.Thank you so much!!Wayne and Elizabeth Parker

My daughter set out to buy her first car. We came here first then went to another dealership to check out a different vehicle because they didn’t have the car/interior she wanted. We almost gave up hope because the experience was terrible at that dealership and I didn’t want her to have any more bad experiences.They called and said they could get the the car she wanted. They were able to locate the exact car she wanted so we took a deep breath and took another chance. They worked to get the payments she could afford and felt comfortable paying. We had the best experience. We had 4 different people working to make this happen.Huge thank you to Zaid, Kyle, Jason and Kane for making it happen. My daughter left with the biggest smile. 😊

I purchased a 2021 Hyundai Sonata from Bud Clary Hyundai in Auburn on Christmas Eve. Neil, the internet sales consultant, and Kane, the sales manager, were great to work with. Both did their best to help me get the car I wanted at a price I was targeting. They went out of their way to get the vehicle with the exact color (exterior and interior) match. Best of all, they were able to match the best deal I had found from a large volume dealer in WA. Above all, they provided a pleasant car buying experience with honesty, transparency, and professionalism, hardly found in most dealerships these days. I would definitely buy the Hyundai brand of cars from here again in the future.

Great experience! Neil, the sales associate, was on my side from the beginning. Constantly made it a comfortable process. Stayed close and really worked hard to make the right deal happen. Phillip, the sales manager came out several times to help out with the deal and I truly appreciated the help. Phillip worked closely with Kane to get a fair deal!

This was my second time visiting Bud Clary Auburn Hyundai and received the same consistent high level of customer service as my first visit. In my experience with dealership visits they usually display a high level of customer service at the onset but than there always seems to be a drop off in customer service with following visits. At Bud Clary this was not the case. Mayra Garcia was my service advisor on both visits and because of the service I received from her, my next new car will be purchased from Bud Clary Auburn Hyundai. She has a high level of customer service that leaves you with a great feeling of satisfaction the moment you drive away. With that satisfaction comes peace of mind knowing that you and your vehicle have a true advocate. With all of the competition in car buying experiences, Mayra has shown through her superior customer service she delivers, that Bud Cary Auburn Hyundai will be there for your car buying and service needs.This is not the biggest or the most modern Hyundai dealership I have visited, but the customer service I received was the very best. Thank you Mayra for your service and expertise and more importantly making me feel like a valued customer.

Great experience with our purchase. Open to plenty of test drives, answered all our questions, no pressure. Had great deals going on, couldnt pass up the opportunity to upgrade from my 26 year old truck.

Edit: The guard on the bottom of my car fell off after two weeks. Will need to follow up with a replacement. Frustrating.Calling to schedule an appointment is a pain because it goes to a type of Call Center that isnt familiar with the questions or facility, but once your at the location, the service was good.

On July 5, 2021 I was assisted by TJ who was #1 very nice and polite, #2 knowledgeable and informative and #3 very patient with a 65 yr old woman . . . . ME! On that day i was only looking BUT Bud Clary Auburn Hyunda( TJ) i is a strong consideration for my next SUV!

Ive been a customer for years. Everyone is pleasant and very professional. The service department always goes above and beyond to make every visit a five-star experience. I highly recommend!

I worked with Paul Kim and his manager Kayne. They did a great job. I had a wonderful experience. They were able to get me into exactly what I wanted!!

They wanted me to pay full price for a water damaged vehicle

Pleased with their service. They even went beyond my expectations by servicing my recall that was scheduled for another day.

Man I thought this place was great until receiving horrible customer service. I thought I was tripping but no this is the 2nd encounter I had with someone extremely rude to me for no reason. I came to get some work done on my car, and it was an issue. I needed an alignment, new breaks ( I was denied) and 4 new tires, fluids. I got there before my appointment time, it was packed with cars. I felt my car was in the way, but I guess. I go in and the lady was just giving me attitude for all of the things I needed done. And I said I wasnt able to schedule all of that online. I waited got everything expect new breaks. How are you going to tell a customer no to something that they know they needed. I was in there January 2021 and Maria was telling me that I should replace them, and it was on my paperwork I brought in. I am upset that she wasnt there, she is out right now. But I doubt I will be back again. My energy cant take it.

Drove over an hour to have an appointment at this dealership to test drive a car. They said the car was on the lot at opening, but it turns out it sold the day before. The salesman didnt bother to look for the car despite us having an appointment to look at that specific car. The salesman knew nothing about the different type of engines and features in other cars, and was overall very unhelpful.

While the lot is small, they had the exact Kona I was looking for. The process was quick and easy. Bailey was exceptional to work with as well!

Recent Service appointment done on time and as schedule. Staff provided me with a detailed after service report to keep vehicle running as designed.

Kelly in Parts was super quick and nice. Will definitely be back.

Bud Clary Auburn Hyundai was a great experience for me and my wife. The sales people are very knowledgeable kind and considerate. Exceeded All my expectations of a dealership. The sales people there were not pushy one bit unlike other places. I will come back for another vehicle and refer a friend

I recently (April 2021) assisted my daughter with her first new car purchase, a 2021 Hyundai Kona SEL Plus AWD. After conducting extensive online research and interaction with numerous dealers throughout the Puget Sound area via text, email and phone, she purchased her new car from Bud Clary Auburn Hyundai. It was a great decision in the end for quite a few reasons ~ vehicle pricing, professional and courteous customer service, fair and honest negotiations, prompt responses to our communications, and following up with integrity on dealership commitments. Ive bought numerous new vehicles over the years and have had a variety of customer experiences both good and bad but I can say our new vehicle purchase at Bud Clary Hyundai was outstanding.We worked with Kamal, a knowledgeable and genuinely enthusiastic salesperson who advised upfront that he was committed to working with us to make the best deal possible. Many say this and few deliver on that promise but Kamal did. We also worked with Kane, the Sales Manager, to finalize the purchase details and documentation. These two car dealership professionals worked collaboratively to get us the vehicle we wanted (color, trim level, options, and manufacturer rebates) at an incredible price. They advised they would not be undersold and that was a fact. Their price on this vehicle was superior to any other dealership within 100 miles of Seattle.We cant say enough good things about our transaction. Kamals and Kanes communications with us were clear, timely and respectful of the efforts wed made to identify the exact vehicle we wanted. No hassles. No ridiculous time-wasting back and forth exchanges. Kamal, Kane and the Bud Clary Auburn Hyundai dealership deserve your business...and we say that with zero hesitation. From purchase discussions through engaging with Ron Pretti, Finance Manager who thoroughly and patiently explained contract details, this transaction met and exceeded our expectations. Working with Kamal and Kane and the entire Bud Clary dealership team is the gold standard for vehicle purchases. Highly recommend.Thank you and well done Bud Clary Auburn Hyundai!

It’s been a month since buying my car (purchased end of August), and I’m happy with the car itself, but my experience after the sales part has been pretty disappointing.- Firstly, Neil was great, he helped get the process going for the car. I believe Danny also shared the sale but my main point of contact was with Neil. This isn’t necessarily something they are at fault of.- After a week going through the process of getting approval for the car, I finally was able to take it home.- I decided to take it home right when they were closing that night, which they weren’t expecting so we kind of rushed the process and didn’t consider checking the car fully.- I drove home and upon arriving, we noticed there was a scratch on the side of the car exposing the plastic of the bumper. We hadn’t gone anywhere to potentially cause the scratch, so we reached out to let them know that same night that we saw the scratch and hoped it could get taken care of.- I brought the car back to the dealership so they could take a look at it, the manager said they’d send this up the chain to, I believe, get approval and that it may take a week or so.- During this time, I also was awaiting a call to get my 3M applied to the car.- I also noticed shortly after that my back left window isn’t working properly when I try to roll it down, I let Neil know this had come up.- I’ve followed up with Neil a couple times, he’s said he’s following up with their team to see what’s going on. I know that as a sales person he likely doesn’t have much control of the service department and getting approval for the scratch repair.A month later, I still have not received a call to get my 3M applied, no call in regards to the scratch, and still experiencing issues with rolling down one of my windows.I had high hopes for my experience buying my first car, but now it’s basically turned into not wanting to bother with the same dealership ever again.

Yesterday, I was with a friend, who is looking for a new vehicle. We were introduced to a young lady named Hannah at the Hyundai lot. I typically do not write reviews but feel compelled to give Hannah her props. Her customer service was exceptional. She was full of product knowledge and answered all of our questions. If there was a question that she didnt know, she politely said Thats a great question, I do not know that but I will find out and let you know. I was very impressed with Hannah, because she had mentioned that she has only been working at Bud Clary Hyundai for a few short months and had no prior car sales experience. Thank you Hannah for taking the time with Clare and I. Your confidence and enthusiasm did not go unnoticed! I will definitely be turning more customers your way!! :)

Stop playing with that man AJ!! Hahah shoutout to my guy for making the process so easy for me, a first time buyer. I appreciate the work ethic and determination he put through to make me leave with a brand new car!! Dad and Mom, we made it!!! 🤣🥲

Keilend was an AMAZING sales person. I would strongly suggest him to anyone going to this lot.I waked away with a car I have been searching for months for, and he was very patient with me while the car was pending a recall fix. I would give Keilend as many stars as I could!I did encounter some downsides on the lot, the next day I realized that the windshield wipers needed to be replaced badly (Thankfully I know how to do it... but still) and one tire had 10 less PSI in it....? I should have checked those before, but didnt. Make sure you do a thorough once over when you purchase a car from them, even things you wouldnt think about immediately. Kind of a bummer about that since both are really important aspects and seemed like an oversight since it was in the shop for a month before purchase due to recall, it also wasnt washed. Im not sure if they ever do that, but Im used to it from West Hills in Bremerton. Over all, a decent experience and I am happy with my car, Im just running into things I feel you would see at smaller lots.

Great experience with Kyle and Kane (and the finance guy, too). Easy transaction, awesome guys to work with.

I was shopping around for a new car. I started at another dealership looking at the hyundai sonata 2020. The service level was night and day. Brandon, Joy and Gary were so helpful and wonderful to work with. They were quick to reach out and responsive to my questions. They took the time to provide me with the information I needed without pressuring me one way or another and worked with me to adjust my purchase conditions accordingly. I started everything online and it was a wonderful experience overall. We held some great conversations during the time I spent at the dealership and they truly impressed me with their service level, knowledge, no-pressure attitudes and flexibility. They were understanding of my wants and helped me finalize what I should truly get.The other dealerships I had reached out to before werent even attempting to finish a sale, answer questions or even connect with me. Even one I test drove a vehicle at was refusing to work with me unless I went to the dealership (by bus mind you) which would be about 3 hours round trip for me. The people here at Bud Clary are different. If you live in Seattle like I do, I would go out of my way to work with this dealership again over others in the area.

Exasperating... My car is exhibiting all the signs of problems related to Hyundai engine recall. It is currently unsafe to drive. This after required software upgrades and almost $1,000 dollars on repairs. 24-hours after the last repair the same thing is happening. Drove directly to the door only to find out that they are so busy with warranty engine repairs they have decided to shut down the service department for at least 2 weeks.What the hell kind of response is that?How bout pay your mechanics overtime or bring in extra part-time mechanics do something but shutting down and sticking your head in the sand is not the way to treat your customers Ill never buy a Hyundai ever again I should never have left Toyota

Took my boyfriends car in for a transmission service and the lady at the counter was super helpful and walked me through everything. She answered all my questions and gave me all the information I needed :) service was quickly done and we were very satisfied driving out of there!

The salesperson (AJ Palania) who helped me was beyond great! He was respectful, courteous, friendly, and applied zero pressure during the entire sales process. I reached out initially via email and AJ replied back in a prompt and timely manner. I live up in Bothell and did not feel like driving down to Auburn initially but after a bad experience at another dealership I contacted AJ again who did nothing everything to earn my business. The cars were ready to look at upon arrival and he laid out all financing / payment plans clearly with no shady tactics involved. He let me make up my mind and in the end, I felt really good about how I was treated and the buying experience was top notch. I also had a small issue with the car afterwards where the a scratch on the window had to be fixed. It took a little bit to resolve but none of it was AJs fault. He was extremely communicative throughout and honored his word from the beginning. The manger that day I bought too (Jason) treated me with respect and was friendly. The manager that helped me afterwards dealing with the window issue (Kane) was also professional and did everything to make it right and apologized in the time for the time it took to resolve. Although that part took a little long, I have zero issues as they were all working towards taking care of me throughout the process.I HIGHLY RECOMMEND going to Bud Clary for your next Hyundai. As mentioned, I live out in Bothell and work out in Redmond but will be mentioning anyone looking to buy a car in the future to give AJ and Bud Clary Auburn Hyundai a chance to earn their business. I will definitely do the same in the future when I decide to get a new car again. Thanks again AJ for the high level of service and great experience!

Don is very considerate. He focuses on what is important to the customer.

I had a bad customer service experience at Renton Hyundai a while ago, which I wrote about on their Google page, and decided to go somewhere else for my service. Everything at Auburn Hyundai was taken care of same-day and without a snag, and at zero cost to me. My service advisor, Mayra Reyes, was phenomenal. She was extremely efficient and professional and I got the impression that she cares about doing her job right the first time around. If I have any further service needs, Ill be giving her a call.

Brendan and Paul were an amazing team. Friendly, knowledgeable, and thorough. My buying experience and first service went smoothly and easily! Super happy about switching to Hyundai!

I have a 2019 Hyundai Sonata Hybrid with roughly 5,000 miles. This morning it wouldn’t start, most likely a dead battery. I contacted Hyundai and they towed the car to Hyundai Auburn. I received a call from Myra regarding my car stating they probably wouldn’t see it today and maybe they’ll get to it tomorrow. I asked why would it take so long and she asked if I had made an appointment. Made an appointment? My car just stopped working! I asked about a loaner so I could get to work and without hesitation she answered no. How am I supposed to get around without a car? This service department has no regard for personal responsibilities. I left a voicemail with the manager and will update accordingly once I receive a call back. Worse experience I’ve ever received at a dealership!

Popped in late at night after closing and ran into Paul. He was nice enough to locate and open the showroom for the car I was searching for. We made an appt for the next morning he had the cars I wanted to test drive gassed up and ready to go out front when I arrived. Paul was polite, professional, patient and calm. Much better then the sales people I met recently from other dealers. I totally would refer clients to him. He was on point from start to finish. The one missing star is because I felt the $/negotiations/final bill went a little south. Seems like the rates, trade in, and additional options conveniently equaled the total amount that i was willing to spend. Hmm, other then this concern the lot, waiting room and staff are overall professional and on task. I would refer a family or friend to Bud but I would just include a heads up on paying attentionwhen negotiating. Great selection of cars here easy to make a purchase.

Had a fantastic experience buying a car from this dealership. I bought a 2021 Kona while my parents bought a 2021 Palisade. D’Angelo and AJ are superstars, they were able to help my parents and I out with every step of the process. I usually have a hard time buying a car, D’Angelo and AJ were extremely professional and I recommend working with these sales representatives.

The service team has always provided 5 star service.

Worked with Danny. He was very knowledgeable and thorough. Most importantly he listed to what I wanted. He offered suggestions and explained how what I was looking at either did or did not meet the wants I originally expressed.

For a first time buyer. I was taken care of...Drove off with my dream car at an amazing price. Danny was sweet and very attentive and didnt take advantage he was straight to the point about everything. Im happy. Thank you!

The service department at Bud Clary Auburn Hyundai are wonderful. Shout out to Myra, who is always so kind, helpful and informative.I had an awful experience when my car broke down on the way to a family vacation, so we had my car towed to Bud Clary. Myra kept me well informed and worked very hard to get me a loaner car so I could still continue to function normally. She mad a horrible situation into a much better one by taking time to let me know exactly what was going on, and helping in every way imaginable.I will continue to go here for car services as needed.

Clean facility, polite, professional, and friendly staff.

The customer service was excellent,good understanding,listening and overall assistance from the sales guy to the manager!

I have had the greatest experience here. I received my new car last night (2020 Hyundai Elantra) which I am in love with! I want to give a special thanks to both of my sales guys JASON & ZAID. I 100% recommend them, they made me feel so comfortable & answered every question and doubt that I had. They even stayed past their shift times until my deal was set! They gave me great advice on steps to take towards my previous car. I am forever grateful & will continue to only make car purchases from here. They are so great that I had my uncle make his purchase from here as well on the same night. My parents have came to them for years and have purchased 2 former cars from this place no issues whatsoever. I recommend coming to this auburn location because the Renton location did not treat me right nor would call me back. It was a waste of my time and money. Do not go there and make the trip to auburn. Another amazing person was MAYRA from services! She was so patient and caring towards me in my time of distress. She really is the sweetest gal ever and was sooo quick at handling business with my 3rd party. Last but not least I want to thank GARY the business manager for helping both my uncle and I with our car signing last night. This place was a true example of TEAM WORK. Thank you very much!!!

I bought a Jeep Renegade from them 2 years ago. Love that vehicle. It just wasnt big enough or heavy enough to do what I want. Came back they gave me an excellent trade in offer. While I didnt end up buying another vehicle from them I would recommend to my friends and family.Very knowledgable staff and i have had excellent service all the way around

I signed for a car that was supposed to have 88 miles on it and considered brand new. Instead I got a car with 600 plus miles and dirty. When I asked if there was a way to fix this or at least clean the car I got ignored.They fit the typical salesman stereotype, they consistently call when they need a sale and when its done, its like you dont even know them.This will be the last time I do business with them.

My lease was due to come to a end on my Mazda CX-9, I had been looking for months it was a tie between the Hyundai palisade and the Kia telluride. I called a lot of places and spoke to a lot of salesman some rude some nice . My last call was to bud clary Hyundai of auburn and Xavier answered the phone, told him what I was looking for how much I could pay and that I had a lease that was ending . He told me to come down they would take care of me . Tuesday night my husband and myself went down test drove just to make sure, and completed the purchase on a Hyundai palisade limited black with cream. I am in love with my car, Xavier was so sweet and so helpful making sure he answered all my questions and Kane finalized the deal making sure we were happy with the payment and my trade.When you have a salesman who is not pushy and makes you feel like you are the most important customer it means the world especially being a female . I cannot recommend this dealership and Xavier enough!

I went to Bud Clary yesterday and left in a 2015 Jetta a few hours later. I got what I was expecting for my old car and there was never any presure . And everyone was wearing a mask!It was a great experience!

Cane and Zaid work hard to get the car we wanted in terms of color and price. I give this tandem a 5 star.

Carmen, Rod and Gary- an amazing trio at Bud Clary Auburn! Simply the dream team with their customers best interest at heart. I just bought a car; and I have bought several car before this one. My experience was here at Bud Diary Auburn is unmatched.Carmen makes the process very smooth and comfortable. She listens to you needs and wants and makes decisions that are in your favor through out the entire transaction. In addition her customer service skills simply put A Class Act! If youre in the market for a vehicle reach out to her. She will not sell you any car; she LISTENS TO YOU and find a car that not only fits your budget, but your needs. Her level of exceptional customer service skills in combination with her expertise in the car business make her perfect for and individual or family looking to purchase a car!Over all I was impreaaed the entire team! What a great dealership!Thank you Mrs. Carmen!

I purchased a 2020 Hyundai Elantra and AJ was our salesman. He not only went out of his way to workout a GREAT deal for me, but he also checked in on me throughout the buying process to make everything go smoothly. AJ is respectful, knowledgeable and very laid back and easy to be around. I would definitely recommend him to family and friends. Auburn Hyundai overall took very good care of me. Looking forward to doing more business with them in the future.

This is the worst Huyndai service Ive ever been, my car is 2016 Hyundai Tucsan 1.6 sport, I had an appointment at 3:30pm for normal maintenance service oil and filter change with tire rotation. I recieved the car after one and half hour they finally completed! Regardless the waiting area has no any amenities or coffee machine when I received my car the second day I had a check engine comes on and blinking while I am riding and the car stoped moving and bad burned oil smells comes from it. Not sure what was the problem. I immediately stoped and and turned of the engine. I started to check the engine air filter and the compartment was filled with oil! And the filter has oil on it seriously! I checked the oil level from the engine and it is more than full level by double!! It means they put more oil in my engine than it recommended! How this error happened at car dealership service! This really not acceptable and I wish I never take my car at this horrible not professional place.Update: after this fault i bring my car back to them and they inspected and replace the sparks plugs and cleaned the engine and replace the engine air filter and washed my car. They refused to give me warranty to the engine and I wish they did. Anyhow better than nothing.Still I get BSD check on on my dashboard and my blind spot stopped working.

STILL the most AMAZING service ever! This is my second car from this dealership, and I’m just as happy as the first time. I got the 2021 Hyundai Sonata, and absolutely LOVE IT! Danny and Jose were awesome from beginning to end. No pressure or cheap sleazy sales tactics. Everyone at Bud Clary Hyundai has definitely played a part in making me a lifelong customer. There needs to be a 10 star option.

This place is excellent! we were lucky to be looked after by the seller AJ! a super friendly person, very professional and excellent customer service! We left with the car we wanted and very happy with everything! 100% recommended !! ask for AJ very good person!

Staff is always friendly. Techs know how to troubleshoot. I had an issue with my backup camera fogging in winter and being midsummer, the tech was able to reproduce the problem. Saving me another 130 mile trip. Repairs were estimated at 2-4 hours but knowing I had a long drive to get back home and a doctors appointment, I was out in an hour.

I had a great experience buying my car here. Got a great deal too! Danny was a wonderful salesperson to work with. Straight shooter and very responsive in his communication.John was also great to work with and made the sales negotiation part of the process quick and easy and fair.I would definitely recommend this dealership over others!

The customer service I received was amazing!

Looking for a sedan which was reliable and had nice features. Ended up finding one and Jed managed to find one and work with my budget so I could afford it. I ended up not buying it due to unexpected medical bills but I enjoyed my service so much I wanted to share it with others. He’s super kind, not pushy, and I really enjoyed shopping there. Thanks again Jed!

They fixed my car took a long time but got me a loaner. My main issue is they sold a car from under my friend after he said he was going to buy it first thing the next day. And while I was picking up my car one customer was complaining about them not fulfilling his contract with them and oil changes. I will probably go to another dealer for my services.

Based on the people directly related to the service, it was definitely five stars! But.... When I arrived, Mayra—definitely five stars for Mayra—at the service counter was expecting a routine multi-point inspection.This job was anything but that. Therein is the reason for my knocking off one star. The person who scheduled my appointment by phone had just written it up that way.To make a long story short: several weeks ago, while traveling out of state, we had run over a curb (no alcohol involved, ha, ha). A few days later, still out of state and not at a Hyundai dealership, I replaced the front tires replaced along with a wheel alignment, but soon afterward there was a noticeable squeal coming from somewhere beneath the car and a vibration through the steering column. Mayra test drove the car, and confirmed both problems. Several hours later the repairs were finished and we were on our way.My complaints: 1. Because the problems were not written up correctly when I made the appointment, we were there most of the day. 2. It takes forever to make an appointment for service in the first place. 3. When unexpected delays occur alternative transportation home, or elsewhere, should be offered.At the dealership where we bought the car none of these three issues were ever a problem. Maybe that is why they had multiple award banners for customer service hanging from the walls; something noticeably missing here.

Very happy with my purchase, and with the service. Myra in service is awesome.

I would love to seriously give them a 5 star, because the sales team deserve it. I had a bunch of hiccups, and the sales team especially the manager Kane, truly help dissolve them. This was my 2nd time purchasing a vehicle through them. The first time, was literally the same time Bud Clary was taking over from Korum. At that point I purchased a brand new Sonata, which was awesome. This second time was a used car ( needed an all wheel drive), I must say I expected the hiccups, but Kane and his team truly tried to make it a seamless one. For that I appreciate them.

Great service department, from front desk to the mechanics.

Waited over 2 hours for a scheduled oil change. Also, they charge a 3% fee for credit card use!

Wanted to thank Dean and Jedi for an amazing experience. We just bought a 2020 Hyundai Palisade and can’t be more happier with it. Dean was so easy to communicate with and any questions we had were answered and explained! We are so grateful to have gotten the chance to work with y’all! Thanks again, and be blessed!

I was aggressively shopping for a 2020 Hyundai Kona and working with five or six dealers to get the best deal. Danny at Bud Clary was up front, straightforward and to the point. No game playing, no bait and switch, and no last minute gotchas. What I liked most about Danny was his absolute transparency about the price, financing and options. I know I got an amazing deal and I had fun shopping for the car. Shout out to Mike (for financing) and the sales manager, Kane, for signing off on the deal. We traveled from Seattle to work with this team and it was worth the trip. Highly recommended!

Just bought a 2020 Kona and was very pleased with the experience. Every dealer was about the same price but I went back to them to complete the sale because of how great Steve was to work with. Im a tough customer but he was patient and genuine. Neil and Kane also stepped up to make it a team effort to help get the color I wanted even. thanks guys!

Mayra completely takes care of you and your car. Her customer service skills are impressive. The car was brought in at the last minute, serviced, and returned. Thank you much!

Bought 2020 Santa Fe back in January. I have nothing but problems with it. Now I am trying to find a new vehicle and I have warranty I am trying to cancel since August. Every time I call there always reason why someone can’t give me an update.

Love the service here! I feel bad for coming in without an appointment but they always try to accommodate me every time no matter how busy they are. I really love going to Mayra for anything she really tries her best to make my service there happy and i always leave with a smile knowing that my car will be perfect in the end. The best part is showing the customers visually what is wrong and what will be done. Instead of giving you some price and and getting it fixed. You just never know the behind the scene part of it and for the security, she points out everything just for you to see. Thank you to everyone and i will definitely come back for all my repairs! This place really warms up my heart.

They are really great. And i will be coming back.

I have been researching to find the right car and the right dealership for quite a while now. After visiting more than 20 dealerships I came across this team. And I cannot express how happy I am. This amazing team is trustworthy, honest and respectful. It was like buying a car from a family member. Keith my sales consultant is an amazing kind Gentleman. He so patiently explained and answered all my questions. He stayed late to make sure that I have everything I needed. He shared his endless knowledge with me and went above and beyond to make sure I am absolutely happy and satisfied with my purchase. Keith, you the best!Kane the store manager, is a very bright gentleman. Kane, you are the most amazing person I have ever met in the industry. I appreciate that you created an environment that no other dealership in the greater Seattle area has. Unfortunately, in this man dominating industry, I have had many bad experiences, but you and your team are different. You are a genuine, respectful, fun person, and I could not be happier than I am right now. You treated us like your own family. Your passion for your work is so obvious in the way that you oversee the business. I honestly cannot stop talking about your honesty and the extra thousand miles that you go to make sure that your customers are happy. You set a new standard on what an auto purchasing experience should be like.And you DO HAVE THE PRICES!I cannot thank you enough! 😊😊😊

I had picked up a used car from a car lot. When my mechanics found evidence of a Head Gasket issue, I immediately took it back. The Auto place offered to verify and fix the head gasket. They sent it to Bud Clary but only asked for a New owner inspection instead of asking for a pressure test, to check for the Head Gasket. When I got the car back, I asked to see the paperwork and all I could find was the inspection, no pressure test. They blamed Bud Clary Hyundai for Not doing their job and Forgetting to do the test. When I went to Bud Clary, I found them believable and Honest. They were never told to do the test. But Bud Clary did the pressure test and my Head Gaskets were fine, but they helped show me not to trust this auto dealer.

Great service!

Just purchased a black Hyundai Vveloster,AWESOME RIDE,ITS A BLAST TO DRIVE