Very welcoming and very friendly staff. Would love to come back another day.

Lovely place with a variety of flavors and toppings! They have both soft serve ice cream and froyo, as well as dairy free options. The toppings are standard, but there are also cute dispensers that dont work very well... There are different promotions daily, and when we went we were greeted by Santa and a $1 off coupon.The overall atmosphere is nice and cozy, with booths and high tables. The only complaint I would have is that there seems to be no listed price for the froyo-- I didnt know the general scope of how much I would need to pay until after I was told my final price by the cashier. Overall, a pretty nice place, would recommend especially to university of Oakland students, who can get 10% when visiting.

CoolYo used to be great. Unfortunately, it’s now incredibly overpriced. I purchased 2 cups of frozen yogurt, and the total was over $17. I purposely only filled my cup about half-way (as I prefer lighter desserts), and neither cup had overly-generous amounts of heavy toppings applied. I heard management/ownership had changed a couple years ago, and apparently so has the pricing model. I used to pay half that much for the same portions and toppings. My family was with me, and they were also quite surprised at total cost of their 2 cups being nearly $20. The yogurt flavor was ok, but nothing special and certainly no where close to deserving the price they charged. Also, the cashier wasnt even wearing a mask - which is a rather concerning oversight for a place serving open food in a state with COVID cases on the rise again. We wont be back.

Unfortunately, this place has really gone downhill. I haven’t been there in a few years, and you can tell it has changed for the worse. The first thing I noticed was the girl behind the counter wasn’t wearing a mask. My husband and I picked out our froyo- nothing too crazy. It was over $20! I was totally shocked. The froyo itself was tasty, but definitely not worth the price. Price has skyrocketed with the new owner. Unfortunately, I probably won’t be returning. Real shame- the place used to be so fun to go to!

Awesome FroYo, great service. They have dairy free yogurt as well which is pretty tasty. Highly recommend!

I love the bubble tea here. I come in once or twice a week and get 2 at a time 😅. The frozen yogurt is good too.

Went yesterday to get an after school frozen yogurt for my daughter. The worker said do you want the half cup or full, and I reminded her that they charge by weight and I want just a quarter of a cup and she said, yes, but the new minimum is half cup of ice cream at $6 and then they charge you by weight for any toppings you add. So she filled the cup half way even though i kept saying my daughter is 4 and i dont want her to have that much. She insisted that the owner says she has to fill it half way and charge by weight for extra toppings. So i ended up paying almost $8 for a half cup of vanilla ice cream with a few sprinkles and gummies on top.I cant believe the owner insists on a minimum ice cream purchase of $6 and additional for any toppings. Im sorry, you are not charging by weight then and you are also not charging a set price for a product. You are price gauging people.I love going there for Bubble tea because they make the tapioca in house, but after the experience yesterday I will be getting frozen yogurt elsewhere from now on and encourage others to do the same.

This place is super cute and has great options for frozen yogurt, custard, and non-dairy ice cream. My sister can’t have dairy and she was able to get something here. I love how they have board games and fun things for kiddos.

Not open until 3pm. Hours are wrong

They need to cut the kiwis better; I tasted skin. The froyo is excellent, though.

Cute little treat shop with a good selection. The clerk Sam (I believe) was super sweet and was very helpful with explaining everything and fun to talk to, I would even come back just to see her again! :)

I came here because the bubble tea place I planned to go was closed so I searched on Google map and came here, and turned out it was a wrong decision.If youre looking for authentic or at least good bubble tea, here is not the place. I have been to a lot of bubble tea places everywhere(local and in travel) and this one has the worst taste so far.The bubble tea was just made from powder(black milk tea powder was the name labeled on the container) that you couldnt even adjust the level of sweetness, no milk was even put in there and you charge $5.30????? Then why wouldnt I just save the money and make my own at home??? At least I can use real sugar and milk.I ordered the black milk tea and look at the photo, I have never seen a black milk tea this dark……this just tastes so fake and I am sick now after I had this, stomachache and diarrhea :(. I was totally fine whole day until I had this. This had never happened to me at any other bubble tea places. Who knows what is actually in there.....I was wondering if this was also because the lady didnt wash her hands thoroughly after she wiped down the yogurt machine(Yes, she put me on wait for couple minutes while finishing wiping the machines), and touched the cash then came back to fill the cup with her dirty fingers without washing her hands or putting gloves on (I thought we all know how dirty the cash are). I saw her dirty fingers touched the edges of the cup...And this is not the end.....she also drank her smoothie over the opened container of the milk tea powder. I just cant believe that she is working in the foodservice...I worked in food service before and from my training, all I mentioned above was so unprofessional as a food service worker.Anyway, will not come back again:(Still suffering from stomachache when I am typing this up.

Yummy and have gluten free options! A bit pricey but definitely worth every dollar.

I ordered crepes from Coolyo and they are spectacular. Great change for the area as there are no other crepe places around. Great food, and great customer service, I will most definitely go back.

Wow, 3 cups of Fro-Yo and a water. None were over half full. No toppings. $23. Give me a break.

Fun place for dessert.

I thought it was expensive. Daughter and I got 2 half cups, with a couple of different sprinkle things. Even with her $3 off coupon it was still $12. Maybe its good for frozen low fat yogurt, it was my first time trying, but I didnt think it tasted that good.

Used to be my favorite place until the management switched. I guess a GVSU student ID is not valid? I need to have an OU or POSSIBLY an OCC ID...Cannot even sample quickly, service is slow now with only two sizes and no control over anything. Why waste my money and time there?Oh, and the owners do not enforce the state wide mandatory face mask rule. Have fun with the little kids sneezing and coughing over everything; the managers not even disinfecting.I could write all the health code violations right here.Have fun getting contaminated.Sorry not sorry, lost my business.

I understand that the process has to be different for Covid, but the smallest option being a $8+ half cup is ridiculous and the yogurt does not have good flavor compared to other similar stores.

Nobody should work for here the lady insulted me

Amazing experience! The owner was so sweet to stay open late for us. There are tons of dairy free options and substitutions. I had the coconut snow bubble with traditional boba and my husband enjoyed frozen yogurt. We will be back!

The best bubble tea Ive ever had, hands down.

Neat little frozen yogurt shop. It’s self serve with a fixings bar. The final tally is based on weight so the cost will sway wildly. Our families average was around $6-$7 a dish which I feel is a little on the high side, but it was fun for the kids.

Come to CoolYo tonight, Jan. 26th from 5 to 9 to support OPERATION: COME H.O.M.E.s Veteran Emergency Fund Fundraiser and help a high school senior with her Capstone Project! See you there!

Really confused. We walked in a few days ago after having lunch at Olga’s. The “Open” sign was on and flavors were posted at the front door.However, upon entering the woman working behind the counter started to yell at us “Why are you here?!” I do mean that she yelled at us. We were stunned, so she yelled at us a few more times. Finally my wife answered “For yougurt?”.“There is no yougurt!”, was the shouted response. So we left.We really liked this place. To bad it no longer serves yougurt?

Mouthwatering.

I came in here on a lunch break and Im so glad that I did! The bubble tea and frozen yogurt were incredible and the Crepes that they just started serving were even better! Highly recommended, if youre in the area (or even if youre not), swing by and check it out

I’ve been coming here for a while and I have to say every experience i’ve had has been one with no complaints. Renee especially has been so kind to me every time I have seen her. You can tell she really does love her job and she does it extremely well too. This is my go-to place for bubble tea! I don’t ever plan on going anywhere else!

A REAL green smoothie! The other smoothie places hide sugar all over there ingredient. Not here. Great fun games. Hang out with besties, treat yourself, have fun at this hidden gem. Im from out of town and this is a must stop!!!👍😍😎🥑🎂🍦☕

Love this place! Great for college kids and families. The lady who works here is sooooo sweet and accommodating! The froyo is super yummy, always good toppings and flavors. Decorated nicely and even has board games available on the back wall near the bathrooms!

They boba tea is good and they frozen yogurt is good to❤️

Super fun and interesting place for college kids to visit! Atmosphere is very relaxed and happy, the yogurt is very good (though there are limited choices in terms of flavors), and there is a large selection of toppings! They have options for gluten free and lactose free, and they serve more than just the frozen yogurt! Its a lovely place, especially since theyre so accommodating to local students.

The sigh at the door stated that the store was open until 11 PM. I arrived with my kids at 10 PM, after passing two competitors, only to find the door locked. I could see the clerk inside talking with a couple of customers that appeared to be her friends. I called the store. The clerk stated that they were closed. I pointed out that the sign posted stated they were open until 11. She rudely stated “we switched to our winter hours effective immediately!”I guess I’ll just spend my money at Menchies or Orange Leaf in the future!!!

Very cute little place. Delicious frozen yogurt. Lots of toppings- tons- to choose from. Staff is very nice- happy to let you sample flavors. It was a really nice and fun shop to visit with the kids

Too expensive for the simple taste it has.

Stopped here recently for a late night treat. Plenty of flavors to choose from and the toppings were very fresh. We were very happy too with the quality of the service despite it being close to closing time. Excellent!

I was there for the first time today, 3/13/18. I ordered the hot chai tea with blueberry add ins. It was so delicious, very unique drink. The store is really cute and they had a great selection. The lady that helped me was very nice. I went back and told my co-workers about it and now they all want to try the drink too. Ill definitely go back!

We visited Coolyo Frozen yogurt quite a few times, and all I can say is this place is very cozy, people are friendly and professional, not to mention the quality of the ice cream. They have a choice for the most picky ice cream lovers. They have dairy free, sugar free, w/probiotic, and other option. Bottom line, the ice cream taste great, its almost gilt free ☺, and our family planning to come back there as often as we need some nice ice cream trip😊

This place sells frozen yogurt by weight. They do accept credit cards, and I have enjoyed every experience that I have had at this store. It is always clean, check out is fast, and they clearly label which frozen yogurts are gluten free. They also offer an abdunance of different toppings, and they have dividers if you would like two different flavors in the same cup. A big cup of frozen yogurt with no toppings ran around 7 dollars.

I will never come back. No one could be bothered to ring me up. I waited for 5-10 minutes, and it wasnt until I called the phone 3 times, that someone came out from the back. And by that point, my ice cream was half melted. Not a great customer experience when youre buying ice cream.

A pretty big place to have some good bubble tea but be a little specific of what you want.! Otherwise its a great place to chill out as they have a beautiful ambience.!

Pretty dang good. I you have the munchies; you find what you need. Easy to go crazy,,, as in lots of fixens and yogurt choices.

Wonderful service! The lady was so kind and funny. Its such a welcoming atmosphere!

All Ive tried here is their Bubble Tea and it is amazing. Clean place and friendly staff. Looking forward to going back again.

Love coolyo.... The only limits are your imagination. So many flavors and different kinds of toppings. Kids ice cream playhouse....and dads too?

Their frozen yogurt is really good one of the best in the area. Their customer service is good and they have board games and toys available. My kids loves this place. Really recommend if you are in the area.

This is my favorite froyo place ever! Super great staff, good options, and a great punch card system. We live less than a minute away and come as much as possible

Something is wrong here. First time here since last summer and got a rude surprise. My wife and I each got a cup of yogurt with a small bit of fruit. At checkout the clerk have us a total cost of $17.86!! Are you kidding??!! We were told that the price ounce was $.75. That meant our small cups of yogurt weighed a pound and a half. We should have turned around and walked out but for some reason didnt. We could have gone to Oberwiess and got TWO full banana splits, and only paid $16.00. Prices werent like this last summer when the same thing cost about $8.00. Might want to have someone check that scale. Till then, be warned.

I have bubble tea from Detroit bubble tea and company, you me and bubble tea and here. In my opinion it tasted the best here. Didnt get to try many flavours but their honeydew and lychee flavours tasted great. My suggestion: honeydew green tea with lychee poppers

Pretty good, not many flavors but abundant toppings

Such yummy ice cream and frozen yogurt! Ive also always had such a great experience with the people who work here! :)

Super friendly and personable. Very helpful and great yogurt and bubble tea!

The bubble tea is Amazing. Not to mention the plethora of Yogurt, sorbet, and non dairy treat. The toppings and combination are endless.

Delicious and numerous frozen yogurt flavors. Huge number of fresh toppimgs including even kiwi! Excellent frozen yogurt cakes, too.

If you are a yogurt lover,you will like this place. They give discounts to Oakland students and senior citizens.You can play board games as well.

The froyo is delicious,.There are many topping options (more than many local competitors). The service is very warm and inviting. every inch of the place is always very clean. The reward punch cards are awesome for frequent froyoers. The prices are also reasonable for the quality, quantity and taste of the food. I highly recommend this place to anyone and everyone.

Overpriced. Yogurt is ok but not great. Atmosphere is fine. Nice enough store and seating. The lady seemed a bit frumpy.

Renee made my son a special protein smoothie and is was tasty! Great staff and products!

Enjoyable environment and great selection of vegan alternatives. My favorite is the tart yogurt. Definitely recommend.

Good selection of frozen yogurt and toppings. Board games to play while you eat. Nice atmosphere.

Delicious yogurt in an inviting and relaxed atmosphere. I like how they have board games, puzzles, etc for customers of various ages to enjoy. Thank you Coolyo, we will be back!

Good variety in yogurt flavors, which is always changing too. Great toppings which you put on your yogurt yourself. If you sign up for their emails they send you deals like 20% off or BOGO free. Definitely my favorite froyo place around!

Really good fro yo place, wide range of options to choose from, clean and good service.

I love that they constantly change their flavors! Large variety of toppings, and the punch card is a great incentive to keep coming back.

Expensive. Its good but for a couple with two kids you are going to drop about $25-30.Go to Kroger, buy like 5 gallons of ice cream, some Snickers, m&ms and sprinkles, have enough ice cream for 3 months and still save money.

Ice cream Freedom. Pour yourself a frozen Frankenstein dessert, add whatever toppings you like, and get priced on weight.

Great froyo and selection, but the cashier made us wait for her to dispense our samples on our last visit. Ive never experienced this before in my many years of froyo sampling and frankly, it was not only weird, and inconvenient, but a little offensive to be told well make too much of a mess. (Were 30-something year olds!)

Great selection of flavors and toppings. Low fat, ice cream, and bubble tea options.

They have a great and unique selection of flavors to choose from. They offer a student discount as well as a loyalty program.

I recommend the Thai Tea with Mango poppers. Yummmsss.

I love this place. I go here often and it is delicious, cheap, and friendly service

Garbage version of menchies, worker admitted she forgot to turn on some of the machines and decided to load only chocolate and vanilla do 6 machines only had those two flavors of which I’d rather not spend $10 for a flavor I could get at Kroger for $3. Wasted time.

Great frozen yogurt for a low price. Great for dessert after a dinner at any of the local restaurants.

Love this place .... Love the toppings and a great place to take kids and have a treat and play games

Clean machines and topping bars, super yummy and awesome for OU students! (10% off every day and 20% off Mondays)

I enjoy Renèe and Sam verry lovely and super nice

Always a positive experience at Coolyo. Their yogurt is yummier than the rest!

Not huge flavor variety for froyo flavors, but the flavors there taste good.

Fresh toppings for awesome frozen yogurt. Me favorite place for a treat locally

If you like crepes, then this is the place to go.

Great customer service. Many good options. Dairy free. Low calorie. Bubble tea. Smoothies. Froyo. Tons of toppings. Cute decor. White board for kids. Board games. Punch card (every 10 froyo 5.50 off). Double punch Tuesday. Coffee. Bottled drinks. Comfortable and ample seating. Will be back! Nice touch with the fruits of the Spirit on the wall. ;)

Enjoyable, fun, clean environment with games for kids and adults and alot of great yogurt flavors with non fat, non dairy, and ice cream flavors. Alot of toppings available to crave your sweet tooth and flavors seem to rotate every few weeks. We get a young girl Madi P. is always soo pleasant and willing to offer us samples for our family. Our kids are always excited when we come in here, and its nice to be greeted by a young lady who seems to really care about what she does. Thanks to young woman like her we will keep coming back and enjoying after dinner treats.

Good service, nice vegan options but they could offer more.

Great selection of flavors and toppings. My kids love sitting at the kids seats too.

Good place to eat some frozen yogurt with some good friend

Love this place. The yogurt is excellent and customer service is outstanding...

Best place ever to treat yourself and make great memories.

I mainly go there for the bubble tea. Really really good

I love this shop! There are many kinds of flavors and toppings.

Good place to get frozen yogurt. Good college crowd.

Seriously so good! so many great flavors

Love that they have low sugar and vegan options!

Went here on spur of the moment. Met one of the owners who was really nice and gave us a great deal because it was my birthday :) awesome yogurt too!

Delicious frozen treat in a fun atmosphere.

It is a sweet place with great attitude. They have discount for students.

I love it! It is my favorite place to go!

Best frozen yogurt place in the area!

Its fun, great yogurt toppings, games to play

Disappointing for kids..

Over Priced for the Quantity and Quality.