Went in to purchase a pair of Docs. The employees were friendly but stood closely over me after giving me a box of my size. I initially moved to a different spot because I dont like my feet, and its weird having a stranger watch you try on shoes? (Not to mention COVID.) So I waited for some space but was never given any, and eventually the employee even questioned why I was just looking around. I repeatedly explained that I was uncomfortable and am capable of trying on shoes without someone elses involvement. Im not sure if they thought I was going to walk out with the shoes or what, which is insulting in and of itself, (or maybe they work on commission?) but it was an off-putting enough experience that I just left empty-handed. There is a difference between being helpful and being overbearing, and completely disregarding someones personal boundaries. I hope that employees recognize and respect this in the future. I ended up going to DSW after my experience where I was able to try the shoes on by myself, in peace, like an adult. And they got my business because of it.

Great shoes,boots, sandals, etc... sometimes you can find really good deals. If they dont have your size in store they can check their computer to see if there are any available, if they find any they ship free (usually) to your house. Lots of cool brands: Roxy, ugg, DC, Converse, Doc Martin, Puma, Vans, etc...

Great experience. The staff greeted me as soon as I walked thru the door. They also gave me great recommendations based on my input. I could tell that they listened to what I was looking for. When they faced a potential issue, they quickly offered a way to solve the situation.

Stopped in great staff! Very hopeful will return because they were great!

Absolutely horrible business. I had ordered a pain of shoes on their website and received them worn and dirty. I called the customer service line and was greeted by a very rude lady while I was displeased with my order. While she in no way wanted to help me with my issue I made the request of wanting a discount. She told me I could drive to my local journeys store and get a new pair with $10 off for the inconvenience. The next day I drove an hour away to the closest journeys store and was greeted again by a horrible rude women who told me the shoes I had bought are completely out of stock and there’s nothing she can do about it. In her own words. She also rudely said “just so you know this shoes have never been wore, all the shoes on display in this store look like that” when they look like they been wore in the streets of New York. Highly unsatisfied and do not recommend. Horrible service.

Expensive unless their having a sale on customer service is excellent

Not very good selection

Much Converse High Tops. So Nostalgia.