What a great store! Bigger than most Ace Hardwares, this location has a huge selection. I was warmly greeted as I walked in and someone helped me find what i was looking for. My checkout experience was equally pleasant. If you grill or are a BBQ enthusiast, you definitely want to check them out. A whole section dedicated to Weber, Traeger and other outdoor grill products. This is 10 minutes further away than the big box stores, but Ill pass them by to shop here.
This was my first visit and I was really pleased at how helpful the Employees are. The store was clean and very welled stocked. I found everything that I was looking for and more. I will continue to shop their.
They had what I was looking for. It was convenient, easy in easy out!.
Loved going here instead of one of the big stores. The customer service was also great. The guy with the locs didnt even mind my numerous questions
Very courteous and helpful staff. This business is conveniently located. The parking is plentiful. My stop at Ace helped me to avoid the bigger stores because they stock quite a variety of items. It was a pleasant shopping experience.
I love it they are a Stihl dealer which is the only thing I go there for. The staff are very nice and helpful.
Well Jordan was the worst Salesman ever.. I purchased a Stihl KM 131.. He gave me no information about my product.. He allowed me to leave without the handle and instructions book that I asked about but he told me that system didnt have instructions.. Thank God for the shift change.. I came back after 4pm and the young lady and man helped me.. I got a handle and a instruction book.. Jordan may need to go to another department..
Probably the best service Ive ever received at a hardware store...ever. Im a novice, so having help the moment I walked into the store was everything to me. I was helped by Gabby and although it took us a while to find the screws I needed, she did everything she could to ensure I left with what I needed! And the best part of all is ITS BLACK OWNED!
This store is AMAZING! Very helpful staff, always asking if you need help, the store is also VERY organised and everything is easy to find. I stoped there for some screws that I tried to get at another hardware about 2 months ago and I was running around in the store for 20mins and couldn’t get anyone to help no matter how much I asked. This store is the entire opposite where I got help and had the screws in my hand within 2 minutes. Only downfall it doesn’t have EVERYTHING like larger stores but it’s a good start and definitely a convenient go to in the community.
Ive been shopping at the East Point, West End, Peachtree, West Paces and Lithia Springs locations for the last 15 years with EXCEPTIONAL customer service, so I WAS excited to see this new store closer to home. The product variety and prices are everything Ive come to expect from Ace/True Value so according to other reviewers apparently this was perhaps just a bad day:When I walked into the Old National location staff all gathered in the front office could clearly be heard engaged in a personal conversation. I was 1/4 of the way inside the store when one stepped out and yelled a greeting at me :-/ which I silently dismissed and heard them muttering about my attitude.There was no one on the floor. When I finally walked back to the check out 15 minutes later and while waiting to be acknowledged by anyone seated in the office I opted to simply buy some corner braces instead of the Traeger since they never once asked if they could help or had i found what i was looking for or did i have any questions.If Im standing with no one ahead of me and no one at the register and the register lights off, when an employee seated in the office finally stuck her head out and asked if I was ready to check out. My RBF might have clearly displayed my displeasure as I remained mute and silently presented my card for payment and silently dismissed the cursory dismissive have a nice day. I opted to calm down before I wrote this review and decided not shop that location ever again.
Great store: friendly staff, well organized and clean. They have a good selection for outdoor entertaining - grills, chairs, accessories, etc. Staff willing to help with questions.
Wonderful store, clean, neat and the employees were extremely pleasant.
Very nice place, and helpful employees. Needs better signs because its kinda hidden. Years I never knew it was there.
I was greeted and asked if I needed any help as soon as I walked in. They had every random thing I needed. I couldnt ask for more from a neighborhood hardware store.
Easily the most professional Ace Hardware store I’ve ever visited. The workers were very helpful and knowledgeable! Not to mention, the store itself was nice and clean. Love it.
Great customer service military discount aswell
I had a great customer experience. They didnt have what I was looking for so they helped me find a place that carried it.
My initial review of not being pleased by an item not being available was tempered by a response from ACE stating they could order items if needed. I appreciate your customer service. Customer service was not in question on the day I stopped by. I must have arrived during a shift change. I am not saying the item was there because the rep stated it was not. I am just adding more context and my Thank you.
Better customer service here than any big box hardware store such as home Depot and Lowes!! The icing on the cake is that they are a black owned business!!
Customer service is amazing feels like family going into the store 😊😊
One of or perhaps the only Black owned Ace Hardwares in Atlanta. This is a very nice location.
Good customer service. Assisted me almost immediately upon entering the store.
Excellent customer service. The store seems very clean and well merchandise.they have a nice selection of merchandise everything from big Green egg and barbecue accessories to paint two other things you would expect in a hardware store. Pricing seems fair not super cheap but not overly priced either.
Sooo....I went here looking for antibacterial wipes and the staff (and owner) were all so pleasant and helpful! They were able to quickly show me some wipes and when they werent exactly what I was looking for, they were able to offer some decent alternatives! The store was clean and extremely easy to navigate. I definitely recommend this store a thousand times!
I loved my first visit.
New, clean, friendly staff and competitive prices, without the big box store feel. Got some stuff here that I could find at the other place.
Made a purchase online. Expected it to take a few weeks to arrive. Got a call the next day saying it was ready. More than enough time for fathers day! Got there and they loaded it into my car. Great service! I will be back!
Professional and friendly Its a very knowledgeable
Very attentive what I was looking for and answered all my questions.Very professional.Great job!
Very, very helpful. This is my now favorite hardware store.
Clean well stocked, staff very helpful and manager was able to fix my electronic issue that 5 other places could not for half the price. If i could do more than 5 stars i would.
Very clean very organised and the staff was awesome
Website prices were higher than Lowes and Home Depot!! No Thanks!
A great place have everything that you need
They are new and I just started using this location. They are eager to order items not stocked in the store.
Get customers service to the young Lady that made my keys
Nice clean store customer service very nice affordable
Best customer service ever! Every single person greeted me and/or asked if I needed anything. Refreshing change for my community. Thank you!
New store was clean and organized. Staff was extremely helpful. They didnt have what I came for but I still ended up buying several items. Glad to have them there!
I havent been here yet and do not live in Georgia. But I will support you because you are great, black owned and operated. I look forward to assisting in your expansion! ASE!
Good to see a small business in the area. Their customer service is pretty good and so is the product selection. All new store and employees so a few bumps here and there, but thats to be expected.
The local hardware store is making a comeback. Convenient location; well organized; quick in and out; friendly and helpful staff.
They are always great. This is what were needed on this side of town. A very personable staff that is knowledgeable and the story is well stocked with merchandise.
Excellent customer service🙏🏽
Black on business! Friendly and helpful! I have to remember that they are in the neighborhood.
Had the right item i needed
Perfect location and very convenient for me. I’m not to far away and I love that if ever I need anything they will always have what I’m looking for especially for my sthil lawn equipment
Everyone was so helpful and knowledgeable!
I want to welcome them to the neighborhood! They are both convenient and provide great customer service!
Customer service is great and most important the store is clean. The young lady that help us is very awesome
Very helpful employees. Unfortunately none of the cashiers or managers wear masks. Not great for business at the height of a pandemic. I hope to revise my rating if they start wearing masks.
Was close to my job and a whole lot better than a trip to one of the box stores
Super helpful advice. Very profesional
Helpful staff. They have an assortment of Stihl brand tools which I use.
Back owned and always clean.
Helpful staff.
They always have what I need and the staff always ask if they can help
Great store friendly staff
Dont go there
Custer service is AWESOME
Had keys made... fair price point and quick service
Need to go more often to support small business in my community. There was a tool there that was cheaper than HD........Thats the 2nd tool Ive gotten from there. Dont always have to wait for a sale at the big box stores ACE may have it?
Great store to visit and excellent employees!!!!
Had a great experience. Very friendly staff!
The store was very clean, items were very easy to locate andddd the store associates were very helpful! Glad to see this store back in the area.
Excellent service from the time I walked in to the time I left.
Second time visiting in two days. Very knowledgeable and helpful staff. Will become a repeat customer for sure.
Good store, nice inventory, and friendly staff.
Not pleased. Item not in store.
Great customer service! They had everything I needed.
Clean, organized store and excellent service
Very clean and well organized. Staff was friendly and professional.
Excellent service one stop shop.
Come on who is checking inventory? Four visits not having items looking for and they where basic items.....
Glad they are in my neighborhood
Love my sim
Better then Home depot and Lowes
Always helpful and friendly staff!
Got whatever Im looking for
Good service
10 star please support this business.
Man they Everything you want and need. This is my first go to store.
Fully stocked, clean and helpful staff!
Great place to shop
These Guys are Great
Awesome addition to the community!
Great neighborhood hardware store
I found everything I needed thanks.
Hello, How do you apply for a job at this location.
All good!
Great store!
Too High
Support!