I came to get my wedding set appraised and Dustin was very helpful and friendly. Customer service was A+. I will certainly use them in the near future for jewelry purchases.
I had a pleasure to deal with Ben. He is a trustworthy, polite professional. It is nice to know that your company takes the time to satisfy your customers needs. I recommend this company. Good business.
Very experienced staff. I felt comfortable with their assessment and evaluation. I’ll be back with any more of my jewelry needs!
Ben did an excellent job in providing a good offer and quickly completing the transaction.
I had a great experience with Ben selling some old pieces of jewelry. The experience was extremely positive start to finish.
Great customer service and honors initial quote for buying old jewelry.
Ben was amazing! Very patient and honest! I will definitely do business here in the future! Great customer service experience!
I absolutely love this place! Mr. Ben and his staff was so professional and helpful. And the jewelry is absolutely flawless and endless of diamonds. I came twice already and will be back very soon! Everyone is so friendly and kind spirited! I highly recommend you to swing by to take a look and purchase! Great and beautiful store, and beautiful jewelry! Thank you Mr. BEN for everything and your wonderful staff!
I came in to Elan for transactions relative to my late mother’s items.Although I was a bit nervous making decisions, my experience at Elanwas pleasant and professional.It’s obvious that client confidence is important to Elan.Ben discussed my options with me,answered all my questions, and paid wellI recommend Elan highly and plan to return.
Good location, Validate Parking & Patient w/ Customers. Sold 25 Gold items that were evaluated individually per/ Carat (my choice). Id suggest evaluating by Weight, its quicker and a better payout (s/b between 70% to 90%). And dont forget to request to keep your #Stones from sold jewelry... for future jewelry designed pieces!
This guys are best always honest and never trying to get over. If your looking for quality and some cool people to meet come down to Essex Fine Jewelry 💯
The customer service at Elan Diamond group is superb! They sat with me to explain the value of my diamonds and my best options moving forward. I left feeling very comfortable with the decision I made to sell. You should definitely see Elan to sell your diamonds!
Ann outstanding jewelry store and all around great experience! The staff is awesome! Everyone its super friendly and insanely helpful! Ben will quickly become your new favorite (and only) jeweler! I cant stress enough how awesome this experience is.
What more can I say about this wonderful and exquisite piece of heaven. If you are a lover of outstanding service, fine jewelry and quality relationships, then look no further than Essex Fine Jewelry and Watches. The owner, Ben and everyone there was pure joy and impressive to say the least. They have made me want to make this my go-to jewelry store now that I’ve made Atlanta my home.
Great, speedy service and fair prices for gold and silver sales. I highly recommend!
Great customer service! Ben helped out tremendously with my sell and made things simple and easy. Definitely will be doing business with Essex again.
Great service I recommend anyone buying a Rolex shop here. I enjoyed being around such a great group of ppl. thank you for your time an pleasant atmosphere. I shall return an buy shop with you again.
I had a great experience with Elan Group and I would definitely recommend them. Ben and the staff there are amazing, fair, and knowledgeable. The process of selling my diamond was smooth. I received the offer I requested with no problem! Thank you Ben 😊
Visited Ben today to sell a few pieces of jewelry and was very pleased with my experience. My husband and I were warmly greeted when we walked in and given a parking validation ticket. Only had to wait a few minutes for Ben. He inspected everything very quickly. and a fair price was negotiated. We left with cash in hand within 30 minutes of arriving. I would definitely recommend coming here to sell jewelry. They also had beautiful pieces for sale in their showroom.
Awesome service !! The owner is more than awesome. Very friendly and courteous person. I would definitely recommend this place to anyone.Good luck to Essex 👍
Amazing staff! Very helpful and quick! I was in and out with exactly what I wanted.
Great experience with Ben appraising my gold pieces. He was informative about the process and it was an enjoyable visit. I received a very good price for my items and will return and encourage others to give this team a try!
These guys were professional and very nice to me. I appreciate the education they gave me about laser cut diamonds. I will be back. Thanks Ben you are the best. I recommend this place if you are looking to sell or buy.
I had a great experience with Elan Group and I would definitely recommend them. These guys are rockstars and very knowledgeable. I’ll be back again! 5 stars service hands down.
These guys are awesome. Very honest and trustworthy. They are the real deal. Dealt mostly with Ben but everyone was super professional while being genuinely nice and personable. Huge thumbs up for their honesty, knowledge and advise.
Ben was fantastic! Wonderful experience.
Hello, I recently did some business with Elan Diamond Group. Service was professional and down to earth. My consolation was with Dustin. He explained my options, my value. Very informative. DEFINITELY the best price in town. The place to go for honest jewelry evaluation buy or sell. Thanks Dustin.
The staff was amazing, friendly and makes you feel very comfortable. They do not beat around the bush and were by far the best offer. I dealt with Dustin mostly, but all of the staff was very personable. Definitely would recommend to anyone buying or selling jewelry.
Both Ben and Dustin were the absolute SWEETEST MEN EVER! They made my jewelry experience such a positive one. I will always remember what they did for me. Thank you so much for how you helped me yesterday.(From Nicole aka The Kay’s Rings)
Excellent customer service. The whole process was effortless and easy. If I ever have any other gold to sell I would go back. Very knowledgable and didnt hesitate to answer all my questions. They also didnt push me to sell. I was hesitant on one ring and he told me to keep it. That was really nice.
My mother passed away a while ago and it was extremely hard for me to come in to sell some her jewelry she left me. Dustin made my experience super comfortable and he did not pressure me into selling pieces that I wasnt sure if I wanted to sell. He was personable and engaging. I would recommend him to anyone!
What a great experience I had. I inherited a diamond ring I knew nothing about other that what family told me. Turns out was smaller than I was told. Three people in the office looked at the diamond and came to the same conclusion. They even showed me the weight and clarity explaining it all. They negotiated a fair price paying me more than they first offered. So yes I would highly recommend them and do business again.Jeff T
I first went to Elan Diamond Group after I made a call and had a very informative phone conversation with Dustin about some old jewelry I wanted to sell in order to make some space in my closet. I’ve since visited their office twice to get rid of various inherited items and both times Dustin made the process as easy and informative as possible. He was extremely helpful and patiently answered all my questions throughout the process. I feel like I’ve always been treated fairly and am confident I’ll be visiting again in the near future so I can clear out some more closet space.
Ben, Dustin and Todd could not have made the process of selling my wedding ring any better! They gave me an unbelievably generous cash offer that made me much happier than the actual marriage. I would highly recommend them!
I had a great experience working with Dustin!! He was very knowledgeable, helpful, and light to work with in a professional setting. I appreciate his time and thorough assistance in selling my piece of jewelry! I will definitely be working with the Elan Diamond Group in the future! Thanks guys!
Look no further than Elan Diamond Group if you’re looking to sell your jewelry! Dustin and Chris are very knowledgeable and professional about the diamond business. They offered me a fair price for my pieces and suggested some other avenues I could explore for selling. I will definilty be recommending Elan diamond group to my friends. They even let me bring my dog inside when I visited :)
I highly recommend Essex. Ben was more than helpful. The store was beautiful and they have tons of great inventory. Best in the business.
Honestly if I could leave more stars, I would. One of the best buying/selling experiences I’ve ever had. From the moment I walked in until the moment I left, Ben treated me with care and discretion. Was an unexpectedly comfortable experience. I will absolutely do business here again!
Kris was super helpful and transparent. There is a gold watch that my mother gave me and he was honest about the pricing. I didnt feel pressured and even though I decided not to sell the watch, he is cleaning up the watch for me. It was an efficient easy process, which I very much appreciated.
I had a great experience with this group. They were knowledgeable and efficient. I would personally recommend them!
Love the location! It’s not like a store front Jewelry store which I love. My associate Ben was honest and gave me a pretty good deal for my jewelry which I knew wasn’t worth that much lol! 5 stars will be back for sure! :)
Wow! I dont usually leave feedback but the guys that I just did business with offered me the best price for my diamond ring. (By far!) Extremely polite and knowledgeable. Customer service exceeded all other companies I tried selling to. Highly recommend this company!
I had a wonderful experience to Ben and Kris. Honest, straightforward and fair. If course I negotiated a bit and they respected my comments. At the end of the day we were all pleased with the outcome. I strongly recommend these gentlemen.
I use the Galleria office and Todd Latson was professional and provided great service. My business was conducted easily and effortlessly. I highly recommend.
I met with Kris yesterday and just wanted to leave a review because I received outstanding customer service. Kris paid $700 more for my slightly used Rolex Sea Dweller than anyone else in town.Kris was highly knowledgeable about rolexes in general and I will definitely be referring my family and friends who want to buy or sell a Rolex in the future!
Great customer service!! Made me feel like I was part of the family! I went in with my Rolex and they not only took great care of me but gave me top dollar! I would recommend this group to anyone!
Absolutely fast and efficient will be back.
Excellent. Very patience under a very hard situation . Would recommend them to anybody
Elan Diamond Group, namely Ben Tobian and Dustin Scoggins, have quickly won our loyalty. We only were introduced a couple weeks ago and already we wont take our business elsewhere. Ben and Dustin are extremely accommodating, always make us feel comfortable and of the utmost importance no matter what we bring them. They make time for us whether we show up with something worth $100s or $1000s. The first time we came to their office they took time to look at all of our jewelry and help us understand what is what. I cant help but feel like they are generous with their pricing. We refuse to go anywhere else, even though the trips an easy hour away, because they are such great people. Thanks guys, you make the trip worth-while! :)
Highest payout of multiple potential buyers. Very fast appraisal and payout. Ultimately satisfied, but a bit bummed that diamond jewelry has such a low resell value. But I understand it’s the nature of the jewelry industry and no one seller in particular that causes this. Would probably do another deal with Elan in the future.
Professional, Personable and Knowledgeable in a beautiful atmosphere! I sold my diamond to this company and it was a smooth transaction. I plan to only do business here in the future.
I am so pleased with services overall. Dustin was friendly and explained the process thoroughly. I was offered a great price and overall had a great experience.
Ben was extremely helpful, kind and humorous. He has a great personality and gave a fair amout for my ring. I will absolutely return to Elan Diamond to either sell or buy jewelry items. If you are seeking a positive and fair transaction for your jewlery needs, please go see Ben, Dustin and Todd. Tell them Spider Chick sent you! 😁
They are theeeeee best & very sweet. Definitely recommend them every time !!!
Dustin Scoggins was a fantastic help when it came time to sell my diamond ring. He was educated, kind and extremely fair when assessing the market value of the diamond. I also trusted him when determining the Value of my gold and silver jewelry items. I absolutely would recommend him to anyone who wishes to sell their precious stone, gold, or silver jewelry. Go Dawgs!;)Jeanne Morgan
Very good understanding of the diamond industry. Down to earth, trustworthy and very professional. Great doing business with you.
Very courteous and helpful. I highly recommend.
Ben and Dustin are amazing! They are very fair and made the process of selling family heirlooms really easy. I definitely recommend them!! A+ service!
Very straightforward, fair and kind. I’d recommend!
I went to Elan to sell my beautiful Tiffany diamond and ring set and Dustin Scoggins was very empathetic, informative, attentive and courteous. I recommend him highly.
I came all the way from Lawrenceville and was not dissapointed at all. Great customer service from Ben, and a great experience over all. Not going anywhere else for my jewelry needs. Thank you so much guys!
Ben is knowledgeable, honest, and I was very pleased with the whole process. Cannot recommend this company more highly.
A totally outstanding and impressive store! See Ben for all your special needs.
If you’re in Atlanta, GO TO THESE GUYS. They honor the offer and have the best customer service. I would recommend to God himself :)
I cannot say enough great things about my experience with Elan Diamond Group. Dustin was outstanding to work with! Great Experience! I will be back!!
Valued customer service with elan today! Ben and team member were excellent!!! I definitely recommend their service to others.
Lovely building, lovely office, lovely people. A great experience. The reviews are accurate. I came in based off of them and I wasn’t disappointed at all. And it was a fun transaction. Thank you for a great experience. Ben was great but they were all equally awesome. Even the receptionist. Come visit. You won’t be disappointed.
Very professional.. Happy doing business..Will be coming back..I would recommend to all my friends.THANK YOU
Ben was an absolute pleasure working with, very friendly and willing to negotiate. I’m sure you will love doing business with them!
Great service!! They were great and professional! Will definitely refer them and go back again!
Great experience, will be coming back again!
I had a great experience doing business with Elan Diamond...I was personally handled by Ben Tobian who took the time to explain the retail and wholesale jewelry business...honest and fair!
Great very friendly and cool. Look forward to doing more business thanks bro
Great Prices and Ben is Wonderful... works with your budget!!! 10 stars!!!
Very easy to work with! I highly recommend consulting them when you are considering selling.
Dustin was awesome and very professional and nice. He goes the extra 100% satisfied!!!
True professionals. Ive sold a few odds and ends with Ben and crew and they are always swift, straight shooters who want to make a fair deal.
I had a awesome experience and would come back. Thank you
Fast, professional and more money than I expected! A nice surprise
Sold my diamond 14k white gold and ring. The process was quick, straight forward and easy.
I felt very welcome and the service was excellent and I would definitely recommend them
Dustin is a star! Highly recommend Elan Diamond Group! Very personable and professional!
Ben was a cool guy, transparent, upfront, quick and friendly! Highly recommend.
Kris was very reasonable on buying my gold very nice and helpful will recommend
Great service!! Great People! Top dollar for diamonds!! Definitely recommend them!!
I have used Elan Diamond group three times now. I keep coming back because they have given me an excellent price on the diamonds and coins I have sold to them.
Thank you Ben, for going the extra mile to assist me, I will definitely keep you as a friend of business. Thank you again!!!
Kris was so nice! I saw him twice in one day and he helped with all of my grandmother’s diamond jewelry.
Great experience Dustin has great energy and a great personality makes you feel comfortable great customer service
Very nice deal for such a short notice. Good experience.
Great service ask for Ben definitely get top dollar .
Ben was a friendly and knowledgeable person and the selling experience was very pleasant!
Very pleasant experience! I will be returning!
Excellent.will recommend any one for the business.
Excellent customer service from both Dustin and Ben!
Kris was fair and the experience met my expectations
Simple process and nice people!
Very knowledgeable and great service!
Great, friendly, fast!! Highly recommend!!!
These guys are rockstars