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Walgreens
2711 Metropolitan Pkwy SW, Atlanta, GA 30315, United States
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Walgreens
Comments
An
Review №1

I would like to take the time to give a huge shout out to Mr. Andrew B. at the Metropolitan Ave store located in SE Atlanta!!!! This young man has always been impeccably nice and goes out of his way to help in anyway possible.He has helped me during several of my trips to this location and I can honestly say his upbeat personality in customer service has always been consistent. This speaks volumes as respect seems so uncommon in the times were living in today. Keep up the AMAZING WORK ANDREW B!!! It doesnt go unnoticed.

Na
Review №2

The pharmacy is horrible and uncompassionate. They never answer the phone and unprofessional. My doctor sent my prescriptions to this location and they kept telling me they dont have the order. These are sick people coming to get meds to feel better and to be treated in such an way is highly immoral. Never again. This pharmacy is the worst.

Do
Review №3

Pick up service was excellent. No issues whatsoever.. I was in and out in 5 minutes. Will be using walgreens pick up service more often now plus prices are lower and your walgreens store points are used towards your balance.

P.
Review №4

Looks like Im not the only one leaving one star.I was in a urgent situation today and was there to pick up money through Western Union. A lady showed me to a computer and stated that a customer had just left and they said the system was down. She said you can try it anyway if you want to.I not only wanted to, I needed to.Although the computer was slow and it took dreadfully long in a crouched position (no chairs, no stools), I was able to get my information entered and it went through. Now I just needed to go to a register and give my phone number and done.The same lady and a man by the photo dept. sent me to the front check out.Waited in line, when its my turn Im asked if Im sending or picking up. I replied, picking up. I was then sent back to the photo dept. where I waited again.My turn again, I tell the same lady, well I was sent back here again. She yelled to the front, you cant do Western Union? They replied, No not pick up.So, I look back at her and she says she cant do it, they dont have enough money. WHAT?Needless to say, I wasnt happy and my urgent situation just turned into a disaster.It looks like, to me, they shouldnt even be advertising Western Union if you cant pay out. Thats what Western Union is all about.I had stated that I was there to pickup money when I first arrived, I was never asked how much or even informed that there may be a problem. Not even an apology.⭐=0

jo
Review №5

Was on hold over an hour for pharmacy. Typical considering where it’s located.

Tr
Review №6

Walgreens allows online shopping which is great for me

sa
Review №7

This location has the worst pharmacy in Atlanta I just had surgery and they forgot one of my medication now I have to drive back up here in pain because they don’t want to do their job fire all of them

Pi
Review №8

Would have been MUCH better experience if I was NOT being watched && followed thru the ENTIRE store; the ENTIRE time!!

Ay
Review №9

Employees are actually fine. But its the managers that dont know how to run the business especially the store manager. Management needs to improve or they should find something else.

Ja
Review №10

So rude and unprofessional STEPHANIE CHAPMAN . Spoke ill of Customers in front of other customers.

Br
Review №11

On hold for over 3o minutes! They picked up the phone twice said nothing and put it back on hold! Unacceptable. People need there prescription or have question about their medications and you ignor their calls. This not how you treat customers!

Li
Review №12

Never going back to this walgreens again. Employees are very rude they dont want to help you out and if you have coupons they dont want to apply them . Will be calling customer service to fix the problem.

De
Review №13

Would give it a negative five stars if I could. Called to try and clear up a misconception with one of my patients medications. Medication was personally called in and given to the pharmacist who gave the fake name of Richard when his name is in fact Edward. When I addressed my frustration with the techs at this location, they mocked me and put me on endless holds. Instead of taking care of the patient, they played games and were very rude and unprofessional. Would rather deal with a toad speaking French than these people.

Om
Review №14

I love this store now!! lol the new lady Veronica is very nice & she goes out her way to help me EVERY time I visit here!!

Me
Review №15

Things have changed at this location The customer service is great

vo
Review №16

Great customer service since new Manager came.

Sc
Review №17

Worst customer service that I never received. Tried to go to the store Friday night just before closing as we were in a hurry to purchase a last minute item. Arrived at the door at five minutes until 10 and the hours posted to be open until 10. The doors were locked with other customers visible in the store. When I looked in the door the manager who was standing there talking with several other employees waved a hand across his throat stating that they were closed. If I could give zero stars I would.

Ka
Review №18

Pharmacy is awful. Edward will lie just to get you off the phone. There are much better Walgreens, just not in this area.

Gl
Review №19

Good place!!

Ol
Review №20

It is a clean place. the manager very kind, helps solve problems. The day that I went to walgreens a cashier treated me in a bad way, I should not see people like that.

Ka
Review №21

You need to change your hours of operation to 9:45PM if you’re going to lock customers out early.

To
Review №22

The pharmacist is so nice and helpful!

ep
Review №23

So I go to Walgreen get inside find out that Walgreen have special on Arizona two for dollar so ask manager could buy a case of Arizona she said no because that all she had in store wow she told come back on last day of sale wow wow that how you talk to people spent money at your store I should went to CVS they show you more respect

jo
Review №24

I just hope someday you all can start a dilvery service for people who dont have transportation

F
Review №25

Standard chain store. ..nothing special.

An
Review №26

Very long wait times at pharmacy

Ha
Review №27

Very friendly staff

Information
4 Photos
27 Comments
3.2 Rating
  • Address:2711 Metropolitan Pkwy SW, Atlanta, GA 30315, United States
  • Site:https://walgreens.com/locator/walgreens-2711+metropolitan+pkwy+sw-atlanta-ga-30315/id=11488
  • Phone:+1 404-768-9719
Categories
  • Cosmetics store
  • Beauty supply store
  • Convenience store
  • Drug store
  • Greeting card shop
  • Perfume store
  • Stationery store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
Service options
  • Curbside pickup:Yes
  • Drive-through:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Passport photos:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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