Great eye doctor with a reputable practice. Office was tidy and staff was friendly. They have an extensive collection of glasses to choose from.
Dr. Rohit Sharma was professional, knowledgeable and kind. His staff are helpful and quick. Happy to have found a provider in the SW Atlanta area.
Love this place! Dr. Sharma is a great eye doctor. The ladies at the front desk are extremely helpful and sweet too. Highly recommend!
This was my first time visiting and I absolutely loved it. It wasn’t overcrowded, they completed my exams in a timely manner, and they were reasonable.
Very professional and knowledgeable practice. They adhered to Covid-19 Safety protocols. Masks must be worn by everyone and I witnessed them cleaning equipment before I used them. I also like that they spaced out appointments and there were never more than 3 clients in the waiting room at a time. We also did not have to wait more than 15 minutes before being seen or addressed. The flow of patients moved efficiently. Dr. Sharma was courteous and spent the time going over all of my options. He also explained reasoning behind his suggestions. I left extremely satisfied with the service. This was my first time coming into this office and I believe I have found the perfect vision practice for my family.
Thorough job. Really positive and educational experience.
Amazing staff. Super professional and helpful
I LOVE my eye doctor!Everyone in this office is wonderful, from the doctor to the front desk ladies to the nurses, to the lady who helped me choose my glasses. They are down to earth, funny as everything, and they remember my name.The only (small) negative is sometimes the doctor does recommend cleaners or contacts that I know he probably gets some sort of commission on, but thats part of how he stays in business, so its truly minor.I wouldnt go anywhere else. The treatment is truly 5 stars. LOVE THEM!
Great care. Grateful to have gone there.
Cool people. This was my first visit there and the staff was very friendly and welcoming. They are funny and like making conversation. The doctor is also very nice and professional. Hes thorough and he always looks out for your best interests in all matters, including money. Glad I went.
My son and I enjoy coming to get our eyes examined! The facility is very clean and close to my home. We both love everyone at the office because they treat us very well!
Beyond expectation. I found an eye specialist who is passionate about what he does . That passion is well reflected by his support team as well. I never thought that getting a eye exam and glasses could be educational and enjoyable. I totally understand my eye health in relation to my body and how the importance of getting your eyes checked annually. Thank you to the Southern Eye specialist group for a great experience:)
Southern Eye Specialist PC staff members have provided excellent services. They are very friendly, professional and very helpful. This was the best, if not one of the best eye experiences I have encounter in nearly 30 years. I would recommend this facility to anyone. I really enjoy the staff and their knowledge was outstanding. They really took the time to ensure they met your every need
I went in because I was having problems with my left eye. I left feeling amazing. I’m now back to get glasses. Not to mention, the Dr. called me a few days later to check and see if I was progressing. The two receptionists and the Dr are all amazing people.
Expert care from friendly staff, clean and comfortable office with very modern equipment.
I had my visit today and I must say it was wonderful! I was so nervous about getting my eye exam but from the moment I entered until the time I left they made me feel like family! Dr. Sharma and his staff were excellent! My exam was thorough and everything was explained to me in plain english. Miss Mary helped me pick out the most beautiful glasses, just perfect for me. She was very helpful and patient! I highly recommend this office to anyone looking for an eye doctor. Thanks top everyone there for a fantastic visit!
Very courteous and knowledgeable staff. They did a great job helping me to find a convenient time for my rescheduled appointment. Doctor Sharma is very thorough and explained everything in detail and made recommendations on optimal treatment for future visits while keeping an eye on out of pocket costs.
Needed to see the doctor today and they were able to accommodate me. Great customer service! I felt like I was family!!! I highly recommend them! 👍🏾👍🏾👍🏾
I had a good experience here. The staff was very nice and helpful. This was the first time in 20 years of wearing glasses that someone instructed me on how to properly put them on and take them off. The doctor was good, I like that he was honest about the reality of my eyes. I will be back!
I highly recommend this place. The staff is friendly and attentive. My exam was very informative and affordable. Do not hesitate to book an appointment here.
Southern Eye Specialist PC staff members have provided excellent services. They are friendly, professional and very helpful. They make you feel very comfortable and at ease. The business hours are very flexible. Im very pleased with their services. I would like to thank the staff for putting the customer first.
I look forward to my visit to Southern Eyes Specialist annually. The doctor and staff give such personalized care making me feel like I am the only patient they have. I can always get what I need so I continue to return. I have been a patient for more than 15 years. They are the best!
My kids and I went to Southern Eye Specialists for our first eye exam! Dr. Sharma and his staff were so friendly. The kids had fun and can’t wait to get their glasses! We will definitely be back.
Southern Eye Specialist is a great company. I have been with them ever since I was young kid. Every time I had an appointment it went smoothly.
By far one of the most welcoming doctors offices I have ever been to! They make you feel like family and the treatment/care that they provide is wonderful. I drove an hour away from home based off of the reviews and I was extremely satisfied! If you are looking for a great eye doctor, look no further! Thank You Dr. Sharma!
I did not have a good experience here at all. The staff is nice, but the whole visit I felt they were trying to sell me on extra bells and whistles that my insurance would not cover. The prescription they gave me at the end did not give me enough information to order glasses on my own. Frustrating!
Dr. Sharma is the best doctor for your eyes. He and his staff takes excellent care to make you feel comfortable. They create an environment of joy and love that is filled with humor. Shelly and Mary are extremely knowledgeable and courteous.I give this facility 5 stars and will recommend them to anyone.
Hello Atlanta,If you are looking for superior customer service, professionalism, and expertise. Southern Eye Specialist is the place you want to go. I have been wearing glasses and contacts for over 30 years and Dr Sharma is working closely with me and my eyes to fit me with the best prescription possible to suit my busy lifestyle. These guys are on top of their game!Tip: Make sure you schedule your appointment ahead of time because they get very busy. Good news even if they are booked they have a great workflow.get you in get you out.
The staff is friendly and personable. Clean and comfortable waiting areas. Good with kids😀 Very pleased!! We found our home for eye care!!
Such an awesome and friendly staff! They are very helpful and knowledgable. I would recommend this office to anyone in need of eye ware. I couldnt have asked for a better eye doctor to see :) Wonderful!
The entire team was professional and nice. My examine was thorough and I am more knowledgeable about my eye condition. Also, the office was very clean and organized.
Great experience. This happened to be my 4 year old daughters first trip to the eye doctor. Dr. Sharma was extremely caring as well as his staff. Ive made them our family doctor and will continue to use them. Their location is convenient.
Went to office to receive a measurement for contacts. Office told me I was to pay $200 which was not what my insurance company told me. Fortunately, We have great coverage so I never have paid an amount like that. When I questioned the technician told me that my own insurance carrier told me wrong because as both her and the doctor showed me that the pages they had printed had 1 of 2 and 2 of 2 pages. I was asked to wait in a waiting room that was so small and packed I felt uncomfortable . While waiting I pulled up my insurance carrier site and again saw that I was to pay only $20. When I was brought back into doctor office I told the doctor that before we got started I needed to have my insurance verified. I showed him my phone with information and doctor still proceeded without getting clarification. He finally had a front office staff member take a look and she blames me as if I had some supplemental insurance and that is why They did not have this information. All I know is I have insurance that covers this procedure and it is up to you all to find and code it right is what I told them. After talking with insurance company the limits were corrected and it even seemed like the insurance company was surprised they were explaining the amounts to the office by the way the admin was responding. Geez, I found it on my phone in a tight waiting room what were you all really looking for? I spent two hours in office - with doctor talking about previous doctor I had eye exam about 3 months prior, said doctor gave me the wrong prescription but the contacts I received are the same as the old prescription. Really not happy. I just bought one box to use and really don’t have the energy to go back. The 4 plus stars and an office on the south side and the feee parking took me there. I hope all others are getting the full use of their benefits over there.
Dr. Sharma cares for his patients!He is very passionate about his job and it reflects on the staff as well.Ms. Shelley is super sweet and I enjoy watching Ms. Mary engage with my son when picking out eyewear!
This business was good up until now. I get a phone call about a $2 copay that was not asked for me to pay at my daughters visit. Months later I started getting a $2 bill that I honestly wasnt thinking about. I told them twice that I will come in and pay it but it slipped my mind. The bill collector/office assistant seemed a little upset when I told her that I will just pay the balance on my next visit but that was clearing unacceptable. She started going back and forth with me about the $2 that is now $6. After all that hoopla I told her I would mail it because I dont give out my card info over the phone. She wasnt too happy about that either. The next time a copay needs to be paid they should ask for it un front when sevices are rendered. I will not be using this eye doctor anymore.
My experience was just what I expected it to be. My mom is a patient of Dr. Sharma and quite naturally he takes great care of her, so when I began having problems reading certain prints on my computer and reading I knew it was time for a thorough eye exam. Southern Eye Specialists did just that, I was given a thorough exam and Dr. Sharma even when a little further with possible future eye problems. I was fitted with readers and I cant wait until my next visit. The staff is AWESOME!!!!! If youre looking for an Optometrist in the SW Atlanta area, definitely check out Southern Eye Specialist, you wont regret it.
Best eye specialist in the business! Very friendly staff and they treat all of their patients like family.
Miss Shelly was awesome and funny and made the ever so dreadful eye examinations fun and exciting. And the dr wasnt so bad either. 😉
By far one of the most welcoming doctors offices I have ever been to! They make you feel like family and the treatment/care that they provide is wonderful. Thanks to Doctor Rohit Sharma, O.D.
I have been coming here for 3 yrs..The staff are so warm and friendly...although im insecure about my eyes they make mee feel comfortable and make everything better...The Doctor is the BEST
Dr. Sharma is a thorough doctor. Always very patient when explaining his process and answering any questions asked of him.
I absolutely love how the staff are patient with the children and their interaction with me as the adult. Very professional and I am happy that we found this place for our eye glass need.
Best experience for my 8 yr. old. The entire staff was knowledgeable and professional!She’s excited to receive her new glasses and learned so much about her eyes.I will be referring my family and friends!I’ve have been in the health care mgmt field for 13 yrs now and I know a good practice when I see one ☝️ Thank you SES!
Very professional and friendly they truly do care about their patients and do their best to service you in anyway possible!!!
I have been going to Southern Eye Specialist for almost 18 years. The doctors are caring and very attentive to all of my eye care needs. Doctors Sharma and Krantz (now retired) both take the time to address your eye needs, as well as, take time to just see how you are doing. The office staff is exceptional and everyone there makes you laugh and smile at every visit.
Best eye care center with genuine customer service.Professional, stability, and experience staff with highly qualified Doctor that treats you like a family
Process is very quick... I love the energy of the staff...
The staff was friendly and attentive to my daughter when she got her first pair of glasses
First visited Dr. Sharma last year when I was having trouble viewing my computer screen. He and his staff gave me a thorough exam and fitted me with a pair of glasses that have helped tremendously. Just returned for my annual visit and am upgrading my glasses to prevent future eye issues. I appreciate their timelines and efficiency getting me in and out for my appointment.
Dr. Sharma and his staff are eyecare #rockstars....thank all of you for the superb service my children and i received...!
Great service, they are really good at working with you especially when youre on a budget and i like the appt reminder emails, great at informing us about our eye health. I would highly recommend
I was pleasantly surprised by the quality and care of service my daughter received. The staff was knowledgeable and friendly, the office was clean, and the service was prompt.
Thanks for your prompt service during our eye emergency.
Wonder experience this Doctor is excellent along with his staff great great will be back!
The staff at Southern Eye Specialists, PC were very accommodating! They were able to see my wife and me at the same time! Dr. Sharma was very personable. Everyone was so full of zeal and seemed so happy to be working there. Dr. Sharmas and his staff were very knowledgeable and provided first-class customer service! This office also educated us on the not-so-good practices of the some of the more well-known eye care providers. I would definitely recommend Southern Eye Specialists to anyone wanting to receive top-notch, friendly, professional service.
On my initial visit to the office I enjoyed their service. But every visit and call Ive had with this office since then has been just out of line. The office staff is very rude and condescending. I ordered glasses over 7 weeks ago and still dont have them back I was told orders come back in 3 to 4 weeks. When I called to ask about my order I was met with attitude and rudeness. No empathy for the situation. I was told well we dont make the glasses. Also my daughters ordered glasses 2 wks after me and she received hers back in about 2 wks. But shes complaining about her prescription and shes never done that. So when I informed the office that her prescription may be too strong I was met with you just need to let her wear them longer. Not once saying well bring her in and the glasses to have the doctor check them. I will no longer be doing business with this office. Im not even going to worry about the glasses I ordered I will just go somewhere else where my time and business is appreciated and valued.
I ENJOYED MY DAY THERE, THE OFFICE WAS VERY CLEAN AND THE STAFF WAS SO NICE.... I CAN NOT WAT UNTIL I GET MY GLASSES................
I always had a great experience at Southern Eye Specialists. Dr. Shama has been my opthomologist for four years and has treated me and my family like his own. I especially like the large selection of modern & designer frames in his optical shop. Shelly and Mary in the front office are extremely courteous and knowledgeable. They actually assisted me with selecting my family doctor when I was new to the Atlanta area. My 8 month old had a great visit too; very family friendly place.-AJO
Every time I visit Southern Eye Specialist, I feel as if I have attended a mini-conference complete with entertainment. Dr. Sharma is so knowledgeble about the science behind his work and the lastest technological advances. He and his entire staff are professional, friendly, and patient - all skills required when I have to pick out new frames and today,we scored!!!!
Dr. Sharma is really nice! Hes super easy to talk to, thorough, personable and quick. My only concern was that I made an appointment and had to wait about 35 minutes before being seen. Also, when I walked in I was not greeted nor given instruction on what to ie. sign in. I seen a sign in sheet so I just signed in. I had to ask for new patient paperwork. I believe the lady in the front had to be new and was in the process of being trained. Because one of the other staff members was telling her everything she needed to say on the phone. It just was a little annoying because I think instead of having her at the front on the phone, they shouldve had someone else greeting patients and giving them instructions. But once I got to see the doctor, everything was excellent. My advice is to please make sure that training doesnt get in the way of customer service.Update:After my appointment I called and asked when I could come see glasses. I was tole all I needed to do was stop by during their office hours and I would be taken care of. This was not the case. I came during my lunch break, and was told that I could not look at glasses until the specialist finished up with 2 patients and I could wait for her. I was super confused because most eye care places let you look at the glasses and have them setup in their lobby. At this office they have the glasses set up by the examination room. I let the desk clerk know that I had to be to work, could she just take me back there or have the doctor take me back there. She simple said no the doctors busy. She didnt even try to see if he was occupied. I waited 15 minutes before I got up and left.The doctor here is golden his specialist is really nice too. But the front desk process and glasses process are terrible! I was made to feel like if I looked and tried on glasses that I was going to try and steal them. For these reasons, I decided to find another eye doctor who let you look at the frames without feeling like youre going to take items.My suggestion is to find front people with manners and come up with another alternative for your patients when it comes to looking for glasses. Because people do not have all day to wait to merely look at a pair of glasses.
Love Southern Eye specialist. Great staff and Doctor.
Great experience for me and my 5 year old daughter. Shes still talking about her visit and that was in July.
My first time visit at Dr. Rohit Sharma, was Great!!!!!!!!!!!!!!!!!!!!!! All the staff members was excellent & they were very friendly people and took their time asking question and etc. Dr. Sharma!!!!!!!!!!!!!!!!!!!!! you were outstanding too!!!!!!!!!!!!!!!!!!! He was such a warm caring Doctor. There are not many i can say this about on a first time base services. I would recommend any one to his location. If any one out there in need of a Eye Doctor.....this is the Doctor you want to meet!!!!!!!!!! Great!!!!!!!!!!! Job!!!!!!!!!!!!!!!!!! Dr. Sharma & Staff ************************ 10+++++++++++++++++++++++ :-)
I visited Southern Eye Specialists today for the first time. I made the appt with them because Dr. Kranz was my mothers optometrist for years, before her passing. I found out Dr. Kranz retired this year and my eyes were examined by Dr. Sharma. Dr. Sharma was great! He performed a very thorough eye exam, he was very professional, friendly, knowledgeable and made me feel very comfortable. In addition, the staff (Mary and Shelly) were wonderful and knowledgeable, as well. I would recommend them to anyone who has been to those retail eyeglass stores- trust me, youll never go back. Thank you SES for a great experience.
Southern Eye seems to have a solid client base and has been in business for 50+ years. This fact alone should attest to providing customers with (at least) solid services. On this pretense, as well as a few positive online reviews, I decided to give SES a try. Ive never met or been seen by Dr. Kranz, but the customer care provided by Dr. Sharma during our visit was definitely lacking. He rushed my son through his appointment, failed to explain what he was doing or what was happening during the visit, and was very curt with his answers when I asked him questions about the type and style of glasses my son could get. Maybe Dr. Sharma is really good at getting patients in and out, or maybe they dont see a lot of clients that are children at SES, Im not sure. I know he had an opportunity to be more client-oriented during our visit and actually entertain our questions with real answers. He failed at that. Furthermore, I didnt appreciate his doctor knows best approach without the provision of information to support his claims. It was condescending.
Love this office. The staff and service is A+
Dr. and staff is very excellent couldnt ask for a better doctor
Great eye doctor love them
Great customer service as always.
Always excellent customer service
Great place to get an exam.
Very nice and knowledgeable!
Rude office staff
Great and quick customer service!!!!!!!! AA+++ will go again!