Staff was courteous and professional. I was in and out rather quickly and Dr. Miranda was informative and sweet.
Ask for Aida Alvarez. She is great. My glasses were fitted incorrectly by a man there. She gave A new frame and glasses at NC and fitted my prescription correctly for reading and distance.She made sure it was right. I am happy.
This is for the clinic inside Costco in Brookhaven. I went in because of the sign outside that said Eye exams $99 Contact Exams $159. That was the sole pricing structure. I had my eyes examined, the optometrist expressed concern over something that does not affect my vision and there is no reason to be alarmed, nothing to do about it. Had my vision tested, went out to pay my $99. Only it was $228. Because somehow, it was Medical Exam because of the concern she expressed, and they had used a puffer machine. Just like every other exam I have had everywhere else, at no charge. I expressed my disappointment and shock, nothing was done. I have been to many eye exam locations in the past 50 years, NEVER has this happened. they would not budge on pricing, even thouh it was posted NOWHERE that an extra charge would be added. I will never go there again, and I suggest that you never go there.
I went in and they refused to give me the correct prescription (one eye needed a stronger prescription and they believed that having different ones in each eye would be too difficult for me). I had to force her to recheck my eyes and I continuously told her one was still blurry. She then told me they were different. They were all very unprofessional and unhelpful. They could not find my insurance either, so I had to wait a while for them to figure that out
We had an issue with the insurance coverage, both of the people I had to talk to had really bad attitude, literally yelling to me on the phone, I was so shocked. Definitely will not go back.
Had a very bad experience there(Alpharetta location)! If you don’t want to waist your time and money find another provider!