user
MasterCars Auto Sales & Service
6972 Buford Hwy NE, Atlanta, GA 30340, United States
Appearance
MasterCars Auto Sales & Service
Comments
To
Review β„–1

Great Place! Great staff! They were very helpful honest and straight to the point and also have great deals for you.. So if you are looking for a vehicle then this is the place for you to be dont miss out on a great car πŸ’ͺ🏾πŸ’ͺ🏾 Thank you!! Master Cars

Ra
Review β„–2

Ms Mashelle with her it was a very professional experience she took care of me she made sure I took care of what I needed to take care of very nice respectful she helped me alot great person.

Vo
Review β„–3

Ruth was such a big help, she worked religiously to make sure I was able to drive off with my car. Need more people like Ruth in the car business, who helps you no matter what the problem is. Thanks Ruth your the best!!!

Ch
Review β„–4

So thankful for this place... Im starting over after some really bad life choices and they gave me a chance, they were so understanding and did not judge even after knowing my situation. Ruth and Mashelle (and the guy who works his magic on financing cant remember his name and cant forget Deondre who made me super comfortable even though I was so nervous driving again during my test drive) are awesome...after 2 years Im finally back on the road in my own vehicle again. They definitely work with low down payment and payments I can afford.... HIGHLY RECOMMEND THIS PLACE...THANK YOU GUYS SO MUCH!!!

Do
Review β„–5

Mashelle helped me with a great car & it drives so well. The customer service was great. Definitely come here to get a car.

Yo
Review β„–6

Mashelle and Henry were awesome... If you need a vehicle they will definitely get u in one. Awesome service also

de
Review β„–7

Ruth is amazing. She is so kind and patient and took the time to assist me two days in a row. The inventory could be better but the staff is amazing

ja
Review β„–8

Ask for Ruth!!! Her customer service is OUT OF THIS WORLD!! She helped my wife and I get into a car today, and went above and beyond to help us!! She even stayed an hour late just to make sure we got a good price in insurance. She’s amazing and I’d highly recommend this place to anyone looking to quickly get into a good car!! Thank you so much Ruth, and Mastercars!!

An
Review β„–9

Everything went smoothly. Approval was fast and they were honest about everything. Would recommend them to any looking for a car

Fr
Review β„–10

Great staff team everyone was showing great effort and gave us good options and even worked with us on what we picked that wasn’t in our option plus didn’t take long and made us comfortable the whole time we was there, I thought my credit was a problem because it was under fair but they pulled the strings and had us driving off the same day so anything’s possible as long as you have good people like mashelle to work with you, thanks again!!!

Br
Review β„–11

Mrs. Ruth is an awesome Car Saleswoman, very informative & attentive with my brothers first car buying experience, and Mr. Siva customer service definitely steals your heart. Awesome deal on car & wonderful experience πŸ’™βœ¨

to
Review β„–12

Ms mashelle was very wonderful and sweet I will be coming back here to do business with yall every one was respectful and nice and Im very happy about my cobalt chevrolet I thank yall so much

De
Review β„–13

MS. Ruth is an amazing sales person. I felt very welcomed. I will be coming back

Ju
Review β„–14

Ms. Ruth and Ms. Mashelle both was so wonderful as well as patient with me my car journey was long but these two got me together all the way I definitely recommend everyone to come to master cars where they not only care but take excellent care of their customers

Ch
Review β„–15

Mashelle and Ruth provided the greatest service of my life. Ask for Ruth when you come in the service is quick and wonderful.

La
Review β„–16

Miss Ruth was so helpful and was able to get me in a car on 3 hours so grateful she was able to help me on a time of crisis

B’
Review β„–17

Quick and easy got me in and out Mashelle and the other staff were very helpful

Ni
Review β„–18

Mashelle was very helpful and nice during my check out to get my car ..Ruth was very helpful in me getting my car

Ga
Review β„–19

Ruth was 100% AMAZING ! She and the people at this business really do work with you. Low down payments are 100% true. No credit check just based off your income. I promise you will not regret coming here at all.

Je
Review β„–20

This place is a scam especially when they decide to deactivate your vehicle without real cause... they have completely destroyed my ignition switch with their device and refuse to pay a single dollar towards the repair bc its not under warranty.... they decided to do so only days after the warranty expired. Debra does no return any calls and doesnt take the time to explain ANYTHING. All I get is we sent a text. No call or voicemail to alert their customer of the situation at hand. This is the 3rd vehicle I have purchased here and they do not honor customer loyalty. Payments are made on time, and the vehicle is fully insured, but again they deactivated the car without real cause.

Ju
Review β„–21

Omg THANK YOU SO MUCH MASTER CARS !!!!!!!!! Henry and MS RUTH DEFINITELY HELPED US OUT !!!! Ms Ruth made sure customers left happy and satisfied and she has such such great energy !!! Very good customer service ! I will definitely be referring people to Ms Ruth !!!!!

Vi
Review β„–22

Ms Ruth and Mashelle got me into a car with a low down payment !! I didn’t have the full amount and they still worked with me and made some arrangements!!!!! Thanks to them I don’t have to take lyfts im very grateful that I came here πŸ’™

Ja
Review β„–23

From start to finish, this was an enjoyable experience. Everyone was amazing, especially Ruth. Ruth was so warm and understanding. She made the experience extra nice. When you go, make sure to ask for Ruth!

Tr
Review β„–24

I loved the entire experience here. The owner and staff are so warm and welcoming. The process was straightforward and simple. I was able to get the car I want with a low down payment despite my poor credit history. I also love that my car has a 24k/2 year warranty. It gives me great peace of mind. I definitely recommend!

Th
Review β„–25

Mashelle and Ruth and all the other workers are nice and its is easy to get a car

Je
Review β„–26

Ms.Ruth helped my husband and I get into a car VERY QUICKLY and was so sweet and helpful!! I absolutely love this business, and do not regret coming here for our vehicle! You won’t either!

Ma
Review β„–27

Service was great Ruth and Henry did a good job selling me the car but I have has it in the shop 2 times in 4 days they can get you in a car but please check your vehicle thoroughly before you buy

SX
Review β„–28

Worst car company I’ve ever had in my life!!! I don’t not recommend anyone doing any business with them… simple go somewhere else. It’s not worth it!!! It’s not 85 down, they will sale you a junk car just to take your money… when you car is messed up they will not fix it on time… worst experience ever!!! I regret shopping with them. Car was messed up when I bought it and had caused me soooo many problems and inconveniences throughout the year. DONT SHOP HERE… trust me

VM
Review β„–29

This was.the easiest process for buying a car that I have ever had. I called Ruth at 2:45, I had my car at 5:00pm… Fast and Friendly is the best way to describe the entire staff…Thank you Ruth😊

da
Review β„–30

Henry and Mashelle did a wonderful job and were very helpful.

Ti
Review β„–31

I came here to purchase my first car with Vincent! He is awesome and really works to get you in the best car he can. I am building credit and this dealership gave me the best option for my car. Only a 2 1/2 loan and reliable car. Love my Mazda 3S!!

Ka
Review β„–32

Everything went well. Ruth was my salesperson here and she made sure I was in and out with proper service and costumer satisfaction. I would recommend. Their finance process was great and one of the best I’ve seen.

La
Review β„–33

Nyko was a great car sales man with great customer service. On top of Jay with the financial support. I am very pleased. Will recommend to anyone that needs help with there credit and a short term loan. I am truly blessed to have found Master Cars after being told no by many car lots. Thank you.......

Br
Review β„–34

I have paid over $500 to get my breaks a rooters fixed going through their auto service. My breaks are STILL BAD and th mechanic acts like he cant hear the loud sound coming from my car! This is not the first time Ive gotten a service from them and have to come back because they didnt fix the problem the first time! Please just save your money and go to a decent dealer and never go to their auto shop!!!

Mr
Review β„–35

Hello, my name is Bryant Davis. I would like to take this time, to give a special thank you to, Nico & Jay. These two guys made my buying experience so pleasant and worry free. They took out the time to make sure I understood how the program works. Thank you for making my buying experience great, and I will definitely tell people to go here to buy a good used car!

Jo
Review β„–36

Very beautiful, friendly customer service and fast!! Earn future business!

Ti
Review β„–37

By reading the reviews I was a little optimistic. But upon my departure I certainly didnt feel that way. He told me that I need make a minimum $650 per week to be approved for financing. Now my math may be a little off but that would mean I would need to make $16+ an hr to make w/o overtime. In an area where jobs average $10-$14 an hr, that would mean he was bull$#iting me or he should have more cars in his lot. Either way the people were still nice.

da
Review β„–38

This place had great customer service. I was greeted and treated very professional and also was able to leave the lot with a car. If you ever in need of a car and don’t have a lot to put down this the place for you. Niko, Vincent, and Jay all get 100 for there effort they put in today with to help me drive off the lot.... I’m one very happy customer thanks masterscar

Sh
Review β„–39

If you in need of a new car see ruth @ Master Cars for a new car Everyone drives away with a little down payment

Am
Review β„–40

Ruth was simply an angel, my blessing I’ve been waiting for . The entire staff was warm and patient and helped me into a very affordable and cute car. I could t be any more grateful for this woman and these people . If you need a decent everyday vehicle at an affordable price ? THIS is where you need to be . Thanks again so much for all your help Ruth.

Mi
Review β„–41

Very good service by Mashelle

AL
Review β„–42

Its was a easy process, long as you had what you needed. Fill application out before had. They are willing to work with you. Big thanks to Anthony for making it a simple an NO hassle process & Jesus for finalizing everything. I Would recommend for anyone to give them a shot. Let them know Alex Connally sent you

Nz
Review β„–43

Ruth was very helpful in my process. The entire process is easy and not stressful. They work with you on everything! Highly recommend!

Ty
Review β„–44

Ruth is the TRUTH! Went to MasterCars after being turned down by so many other auto lots. Gave MasterCars a call, spoke to Ruth, she said come on in and she would make sure I drove off with a car same day. She delivered!! The process is easy and haggle free. Definitely will refer family and friends toMasterCars in the future

Ev
Review β„–45

Just bought my new car last week, the experience was awesome. Vincent was very courteous and patient through the process. I love my new car.

In
Review β„–46

I Thank you very much to all the workers in Mastercars. I Love my Van they help me with everything I need it I love there customer services is awesome they make feel like family. Especially Ruth my sale representative her sense of humor and her personality is amazing. I will recommended any one to go there and buy a car. Ill guarantee you that you will be more then satisfy with this all beautiful people. I thank you all very very much. God bless you all.

La
Review β„–47

We really appreciated the great customer service Mr. Vincent gave us at Master Cars Auto Sales. He was very nice, patient, informative and gave great customer service. We love the car, it will save us tons of money, thank you! Kevin and Shawn

Ch
Review β„–48

To whom who have concerns about whether or not you will qualify for your next ride with the credit range from (400-600) and a low down payment!!! Let me put your mind to rest!! I walked in today after being told by many car companies that they wouldn’t be able to help due to my credit score and down payment... I am so grateful and filled with so much gratitude... I now have my own car πŸš— and freedom to go!!! All thanks to the help of Anthony (Thank you!!! Forever grateful for all you do) and also the rest of the staff!!!! Hopefully this review was helpful if you all are looking for your next ride and your credit isn’t perfect and you have little down payment but have income!!! Master cars can help you!! Tell them Tierrea Brown sent you and ask for Anthony!!!

Sh
Review β„–49

I had an amazing experience with Vincent Carmichael at MasterCars. He is super good at what he do. I recommend anyone who looking for a vehicle to hit him up. Had a wonderful experience.

Ta
Review β„–50

Anthony was amazing. Got me approved and in and out in no time. He was polite, attentive, and a pleasure to talk to. Get you $500 and make your way down there. He and Jay will definitely take care of you.

Ne
Review β„–51

Went there to pay cash for a car I liked and was given the run around by a girl on the second cubicle,to end up asking me for between 7,000 to $12,000 for a 2007 Outlander with a kbb value no more than 5,000! She seemed uncomfortable i was asking for a cash price.

am
Review β„–52

AWESOME Dealership, great customer service all the way around. When you come ask for Ms. Ruth she was great !!!!!!!!

Sh
Review β„–53

I had the best experiences with miss Ruth if your looking for small down payments see miss Ruth its worth the drive now remember miss Ruth is who you need to talk to thanks miss Ruth.

yo
Review β„–54

Was in need of a new car ASAP. After going to several other dealerships and being denied due to my horrible credit score and short amount of time on my job. I called Master cars and spoke with Vincent. Explain my situation that I didn’t have a large down payment. he said he would do his best to get me into a car before the weekend. Upon arrival at the dealership I met Jay the owner/sales manager he was very polite and helpful, walked me through the whole process and answered all my questions and concerns. He also spoke with the finance company and worked out a good deal for my car purchase. Vincent and Jay kept their word and I drove off the lot this evening with the car I wanted !!!!! If you have challenged credit and or short time on your job go see Vincent and Jay they’ll hook you up and tell them The β€œChipotle girl” sent you

De
Review β„–55

My advice is to just save your money and get a car cash. But if youre liie me and needed a car expeditiously, then I HIGHLY recommend seeing Di Di at Master Cars! Her customer service was amazing! Her energy was amazing! She made the process as simple as she could and got me into the type of car that I wanted! So go check her out if youre considering going to master cars!!!

Ch
Review β„–56

The worst place to ever buy a car from I had a car accident almost 2 weeks ago and have been given the run around ever since about rather or not my car is a total loss and the service manager Silva is very rude and nasty he argues with the customers and nobody sees anything wrong with it I was promised answers for my vehicle by today and when I called to see what was going on they still don’t have any answers Don’t waste your money here it’s not worth the headache

Ka
Review β„–57

Anthony was very helpful and got me on my way in hours. It comes with a great warranty and lifetime loan oil changes. A little high mileage but with the maintenence and warranty included everything else is easy.

Ed
Review β„–58

Mr.Jay was awesome the customer service was great but Mr.Jay went through a lot to get me the best deals and auto that he can and I will say this is the place to be if you need a car they make you feel like family...

Am
Review β„–59

Good place to start your building your credit if you have bad credit nice cars with low mileage and they accept any types of credit yall this is the place to come and do business and gain something out of twice a car and a better credit score.

Su
Review β„–60

Ruth was so great definitely recommend her

Qu
Review β„–61

Bad experience bad customer service give people the run around tell you one thing then its something else no car out there is new they lied about 85 dollars down never going to that place again

Di
Review β„–62

I spoke to DiAusha who was extremely professional and helpful. I was just inquiring because I’m not ready to buy but she made definitely want to contact her back first when I’m ready! She was very thorough and to the point to what I asked. She should be awarded for the way she represents the company. A+++

sh
Review β„–63

Very patient, work with you and get you going with a ride that fits the budget and still looks nice no doubt 10/10 place to get a nice ride no doubt ^w^

Ch
Review β„–64

Mashelle was awesome

Ja
Review β„–65

Ms Ruth is a LIFESAVER!!!!!!! Come see here for a life changer πŸ’―πŸ’―

Ph
Review β„–66

WONDERFUL customer service !!!! Everything went smoothly no funny business. Love it here ! Ask for Anthony staples if a car is needed !!

Na
Review β„–67

Came last month but couldnt get a car - to personal issues. But Ruth was so patient and helpful, she checked on my status without being a brother. So I came back in today - to her, and now Im leaving in my new used car.Thanks so much Ruth. Youre very helpful and kind.

Ri
Review β„–68

Had a great experience working with Anthony to get me into a vehicle. Even saved me money! Definitely recommend coming to Master Cars again

Da
Review β„–69

A RIP OFF!! How you get services done but not done correctly! DO NOT GO HERE

An
Review β„–70

Ruth follow up with me and provided superior service .Excellent customer service

Ry
Review β„–71

They have good customer service and Vincent is a awesome guy! He really helped me out,

Er
Review β„–72

Anthony and everyone were great and really helped me get into a car no matter what my current situation was. Definitely recommend!

An
Review β„–73

Ruth is the best, she made sure I didnt leave with a bad car after the test drive. Clear you schedule Patience is the key to coming here as well but overall its the best place to get your car. I left with a smile and a family car for my children πŸ€— keep it up Ruth your doing amazing!

Zh
Review β„–74

PLEASE PLEASE PLEASE DO NOTTTTT COME HERE . it’s something wrong with my car every few weeks, only had this car for 2 months !! then when it’s something wrong with it they take they time to look at it and the supervisor response is β€œ these are used cars β€œ like WHAT ?!?! Even if your credit is bad please go look somewhere ELSE !! I pay my car not faithfully EVERY TWO WEEKS just for my car to be messed up EVERY TWO WEEKS !

Ka
Review β„–75

Ms.Ruth was so very helpful. Her customer service is very much recommended. She also stayed late after hours working with me to get me a vehicle. I love her personality and attitude. I highly recommend everyone to come to this location if youre looking to purchase a car. THANK YOU GUYS!!!

Ed
Review β„–76

This dealer ship is good for people who just have a couple dollars there are’ very old and they over charge. 85 dollars down is a scam you will never put 85 dollars down πŸ˜‚ nice scam tho

Sa
Review β„–77

Highly recommend. Very professional here. Loved the young lady Diausha. She was polite and professional. Great job

Mi
Review β„–78

Wonderful customer service, thanks John Mills for sending me to master cars.

Pa
Review β„–79

Ashley P. Reply Hey omg man i love this place ... got turned down by everybody else and mastercars they help me out so much walked in thinking I wasn’t gone get nothing Vincent and Jay got me riding thank you thank you thank you

Ja
Review β„–80

I had the most awesome experience Ruth is so awesome she did her thing. If you ever go here she is the girl to deal with because she is going to make sure you are riding. She looks out all day way. She is great!

Em
Review β„–81

I just purchased a vehicle from here. Everyone there were very friendly. I was helped by Ruth and she was very patient and helpful with getting me into the vehicle I liked! Overall it was a great experience and I’d recommend them to anyone looking to get into a vehicle!

Li
Review β„–82

Ruth was literally so patient! Even when I got frustrated she was reassuring and helpful. She made it to where everything was smooth and affordable I told them what I was working with and they worked with me! Go see Ruth she will make sure you leave in a car you love !!

Do
Review β„–83

Met with Anthony Staples and his manager Jay. They gave me excellent service and helped me find a great car.Doreen Poitier

Ka
Review β„–84

These people are money hungry they care NOTHING about your well being after you leave the lot. I wont lie and say I have a bad running vehicle but as far as them working with you on payments THEY WONT! It doesnt matter how much you make your payments on time if you dont have the money you wont have the car. Even in the midst of the pandemic thats going on and we all have fallen short on jobs/hours they dont care. Cant wait to get rid of them... If you loose your job just return the car because theyre not gonna care.

Ac
Review β„–85

Ruth was awesome! We took care of all the paperwork online prior to going to the lot. It made the process super easy upon arrival. I was in my new vehicle in no time.

Je
Review β„–86

Went in yesterday and Byron instantly me feel like i was apart of the family he was determined to get me into a car and that he did. In less than 4 hours i was driving off the lot in a vehicle. By far one of the best car buying experiences i ever had

Ch
Review β„–87

I came out about a month ago and got a car from master cars. The staff are very friendly. Ms. Ruth is a excellent sale woman. I really thank God that she was able to get me in a car with little down payment. Thanks master cars. I look forward on purchasing my next car in the near future. Have a blessed day.

Ra
Review β„–88

Purchased a car today thanks to Vincent and manage James!! They work hard to get you ridingπŸ™Œ

Ar
Review β„–89

Ruth is amazing. I came in a few weeks ago and ran into some issues, she told me exactly what do and when I came back she got me into a car. When she test drives with you she answers all of your questions honestly and accurately. Very sweetThank you so much Ruth!

So
Review β„–90

I am so excited that I found a car through MasterCars. Ruth was a great help. Her optimism really helped make me feel comfortable during this process. She is awesome! Thanks to Jasmine as well- the finance representative. Come see them ASAP.Update:If you can find one, make sure to get a personal/family mechanic because their affiliate auto care team will attempt to hustle you out of anything they think you have - not to be confused with the location they send you to for an oil change because they are professional. What is the point of driving all the way to the affiliate auto care when they choose not to be completely honest about their findings on your car - or lack there of - only to charge you the same or double the amount at other places. Payment plan or not, Ill pass.Also, auto care team, please place a visible sign up when you are on your lunch break to inform when youll be back. It was extremely inconvenient to drive the distance to find the lights off and doors locked during hours of operation.

La
Review β„–91

When I say this was the easiest, FASTEST, & simplest process ever, I mean it! The staff is AMAZING! My salesman, David Pittman, made this feel effortless! I came there on the bus at 10:30am, & I was signing paperwork by 12:30pm! Everything was upfront and understandable! I’m excited to get to work with them! If you go in, tell them I referred you!!! (They have the best referral program EVER!)

Ad
Review β„–92

Ms Ruth has been great working towards getting me into a vehicle. I would recommend anyone to go her. πŸ’―πŸ‘πŸΏ

Mi
Review β„–93

I was so honored and blessed by the help from Mrs. Ruth helping me getting into my vehicle she was professional, understanding, and helpful. Plus to Jasmine helping me with the insurance its great they are heaven sent. My next vehicle will be from Master Cars the staff was excellent.

Ma
Review β„–94

I just purchased a car after 7 yrs of not having a car. Came to master cars and spoke with Ruth. She was so helpful and got me in the car that I wanted. I will definitely recommend Master Cars and ask for Ruth. She rocks!!!! Thanks guys!

By
Review β„–95

I went to Ruth from the reviews but unfortunately she was busy but she politely introduced me to Byron and he took really good care of me. I was able to walk out within the car I wanted. Thank you Byron and Ruth!

Ty
Review β„–96

Thanks so much. Ruth is the best and she is very patient with you. If you got there she is definitely the one you want to speak with

Se
Review β„–97

Ruth was truly amazing! She was very sweet and patient. She took really good care of me. If you go to this place, please ask for Ruth!

Jo
Review β„–98

Had a great experience at MasterCars! Carolina was very knowledge about the cars and responded every question I had. Great customer service! Highly recommended.

Mi
Review β„–99

We had a great experience here. Ruth was quick to get us in and qualified for a vehicle and even stayed over her shift to make sure that we were taken care of. Jasmine and Debrah were also super helpful in finalizing the paper work and making the process easy. Would definitely recommend this dealership to anyone who has less than perfect credit. They really try to make sure that you can get into an affordable car.

Sy
Review β„–100

If you have nowhere to turn & faced with an unforeseen car situation. Ruth gets the job done. She’s very attentive to your needs & helps you every step of the way. Definitely, a welcoming & honest environment I’m happy to encounter. Thank you sooooo much!

Information
100 Photos
100 Comments
4.2 Rating
  • Address:6972 Buford Hwy NE, Atlanta, GA 30340, United States
  • Site:http://85down.com/
  • Phone:+1 770-450-5000
Categories
  • Car dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:10AM–6PM
  • Tuesday:Closed
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Payments
  • Debit cards:Yes
Similar organizations