I am giving this location 5 stars because of the awesome service my family and I received from Jamal Green. Not only was he extremely professional, he was very knowledgeable about the line of vehicles and history of the company. In addition, he was helpful after the purchase of my vehicle by following up with me. Jamal is a stellar sale representative that makes the car buying experience a pleasant one.

I went to just view and test drive a particular car online and I fell in love. I was able to leave with my keys and complete trade-in time to pick my son up from school in my new car. The process was so smooth and no hassling to look at other cars and they got me exactly the car note I asked for. I came in with a preapproval and they told me they could get me an even better rate with their lender and they did. Albert Ford made the process so simple all while I was on my laptop working the entire time!

I love my E300, what blessing from God and my husband. If youre looking to buy a Mercedes Benz, make sure you ask for Mr Albert Ford awesome salesman with a great personality. I will have to give him Five stars***** Thanks for everything

Both Anita and Gabe at checkout consistently provide exceptional customer service. They are courteous, pleasant and very friendly.They refuse to have me leave with a grumpy disposition.Great job ladies.

Isa L. was nothing short of amazing. He truly has a knack for the Sales industry and made me feel right at home during my purchase process. Each time I’ve called or had a question, Isa never failed to deliver. Having been in the Sales and Customer Service industry myself, keeping the composure and warm nature that he maintained isn’t easy. Isa has mastered it and won’t disappoint you. Please go see him if you’re looking to purchase 🙌🏾

I would like to thank my Car Salesman, Jamal Green for is awesome customer service skills, as he was able to reel me in to purchasing a S450 Mercedes-Benz. I was in the window-shopping mode, when Jamal suggested that I test drive it. I slept on it that night, and return for a test drive the following day, and I was hooked. Jamal went to work to prepare the deal to be done that same day; got all the particulars in place, and with the assistance of his Business Manager, Lorenzo Duckworth, I was driving off the lot with my present day Dream Car. If youre looking to purchase a vehicle without an enormous amount of sales talk; see Salesman, Jamal Green, and hell have you driving out in your new car. Sincere thanks to Salesman Jamal Green, and his Business Manager, Lorenzo Duckworth for getting the deal done; you guys are AWESOME.

A HUGE SHOUT OUT TO JAMAAL GREENE!!! Even though theres an inventory shortage due to the chip supply, Jamaal made it possible for us to get the vehicle we wanted with all the options we were looking for. Jamaal Greene was absolutely amazing, patient and understanding with making the process really smooth. He goes above and beyond for his customers. If your looking for great service and great prices, PLEASE GO see Jamaal. GREAT SERVICE JAMAAL GREENE!!!!!!

We just purchased a beautiful C-300 from this dealership. Mr. Jamal Green, Our Sales Specialist, is a very personable, yet professional young man of impeccable character and credentials. What I admire most is his honesty. If you want a caring sales specialist, remember his name if you visit this dealership.

I spoke with Carol Jones via phone and email, during each conversation she was extremely prompt with her responses, professional, and a joy to speak with. She listened to my wants and gave me options on the different vehicles that were in my price range. She has outstanding customer service skills and Ive already recommended three people to her. Keep up the Great work Ms. Jones, youre awesome!

I bought C300 in 2018 from here. I want to mention good about Mr. Justin - service advisor. He did wonderful job for my car servicing. Thank you Mr. Justin for your help.

I was car shopping for at least 3 months. I saved Mercedes as my last stop because I knew they would be the best, and I wasn’t disappointed. Jamal Green was my sales professional; he was courteous, polite and above all, professional! He provided A-1 service, the type of service one expects when purchasing this type of vehicle. The new car sales manager(s) made themselves available throughout the process, Chris Dunn (namely) to assist with any questions or concerns. Jamal put me in the highly capable hands of Lorenzo Duckworth for my financing, and Lorenzo made sure I was educated on the process and was very generous with information on any and all questions. Finally Tara Hall the product concierge specialist, poor Tara, tasked with educating this old lady on how to maximize the overwhelming benefits of the car, (Tara, I need a remedial class please)!!! Every specialist in their respective departments was on top of their game and I wouldn’t hesitate to refer anyone to this dealership.Please stop on or call Jamal Green, you won’t be disappointed!

I had appointment today for my 1st service....If this is the service from mercedes I never buy this company cars .... make me 2 and half hours for just to clean car from inside .... and u can see in the car picture how clean they did it .... never ever go to this place ....after read all those reviews now I feel why I didnt read in beginning...I could save my time and get better service but I guess mercedes company is only about money making service wise big 0 ...hope people read every post and then think about to buy I have 2 mercedes but probably this last time....I really wanted to give 0 star if its in my hand...them manager called and wanted me to there again and get clean up we can afford mercedes so we can afford to pay other place to clean and pay 100 for just clean inside...anyways worse place please dont go this place ....

I normally do business with Mercedes Benz of Buckhead, but this time I step out of my comfort zone and came to Mercedes Benz of Atlanta South. When I say Jamal gave great customer service, he gave great customer service. He was very professional when it came to doing his job. I would recommend everyone to go see Jamal if youre looking to purchase a new Mercedes. Thank you so much Jamal.

No double talk. No hassle. Got down to business. Good experience. Would deal with them again when I get ready to buy another vehicle. Mr St John was very nice and so was the gentleman who does the financial and other title paperwork. I give them the thumbs up all around.

Never ever go to this dealership if you want the mercedes experience. They have no idea what the best or nothing really means. I pulled into this dealership and waited almost 45 min for someone to recognize that was their for service.even then they all to busy to help.

I get to Mercedes South to get my car and it was filthy Justin is a sorry service advisor he was supposed to have made sure my car was clean and to tell me lies about a loaner and it’s 6 parked outside this is not service and makes me not even want to ever buy another Mercedes cause sad to say I’ve had a horrific experience with Marrietta and RBM in Roswell too. With this virus being this bad and they didn’t clean my car vacuum or anything just said bring it back like I have nothing else to do but run over here. I asked for the manager he did offer to wash it but it’s supposed to be detailed as a courtesy. I’ll never deal with these low down liars again Picture of the loaner cars when they told me it’ll be the 25th before one was available

Can I take some stars away is the question? I am really giving this location ZERO Stars, but I had to select at least one star to post my review, SMDH! The service was absolutely HORRIBLE. After paying over $1400 and my vehicle is returned to me not even an exterior complimentary wash. Definitely leaves a nasty taste in my mouth to never want to own another Mercedes again in life, if this is what get when needing service that only the dealer can do because the particular part is not sold over the counter. I was initially quoted specific labor hours when scheduling the service and then called 7 days later for a different quote for the labor hours. I blame the service advisor for not knowing his stuff when he called me with the initial price. If the customer service is like this daily, not sure how this location is surviving, unless they are picking and choosing who to give great service to. Maybe the vehicle needed to be purchased from this location for me to have gotten better service... I dont know. I received a text message to tell me my vehicle was ready for pick up. After I left my service advisor 2 voice mail messages on separate days and received no call backs from him at all. Now, what I do know is I will never go back no matter what I need done. I would rather go deal with the Macon location and I am sure I will get my monies worth. The saying says you get what you pay for and in my situation I got no where near what I paid for. Again, I am giving them NO stars!

It was a pleasure to work with Mrs. Vanessa Dorsey. She made my purchase experience comfortable and easy. The other staff were customer friendly and professional. Randy was helpful regarding the features of the vehicle. I would recommend this dealership without reservations!

Albert Ford is Amazing 🤩. Have purchased many vehicles but this was the best experience yet. He was knowledgeable and made sure I knew everything about my GLA 250. Overall 5 Stars ⭐️⭐️⭐️⭐️⭐️

DO NOT GO HERE FOR SERVICE! They had my car for almost a month for a Service B. The loaner they gave me was nice but it had milage restrictions. I couldnt even go to the grocery store because where I shop is far.The service advisor did not call me with any updates and I could not reach her. I had to call corporate just to get them to answer the phone to tell me when I can come get my car. When I finally got my car it was dusty and not washed at all.

I purchased a vehicle from this dealership and had an amazing experience. My sales consultant was Vanessa. She was very professional and made my experience of buying the vehicle very memorable. Her Manager Brian introduce himself and made it sure I was well taken care.

Had a great experience working Mrs. VaNessa! She was a true pleasure to work with and very attentive to all of our needs. She made our car buying experience easy and was happy to answer all of our questions. I cannot thank her enough! Be sure to ask for Mrs. V when visiting this location. Thank you!

Mr. Isa Lawrence was an excellent salesman he was professional knowledgeable and patient. I would recommend him to anyone wanting to buy a Mercedes. Thank you Mr. Lawrence

Mohamed was the Best sale Ambassador. Great customer, very respectful, friendly, courteousknew his stuff. Had documents ready before I got there to get me going. He was on point in my book.

Great service from Gabe on service check out. Outstanding customer service (even at 7pm sat night when everyone is leaving). It is people like Gabe and John Pomponi (svc mgr who stayed till my car was all ready) that make you want to come back to the dealership.Thank You!

My service advisor was Ronnell Rhodes! He was excellent and very knowledgeable about the work needed for my car. I trust him 5 stars!

Switched from RBM to MB South Atlanta when Jim Ellis team took over. GM Ryan McIntyre, Sales Mgr Chris Atkins and Sales Rep Isa Lawrence were outstanding. Bought a 21 GLE 450 and have a 22 E450 All Terrain on order. Isa takes care of business and is very helpful. Obviously I will be back at this store in a few months when my order arrives.

If you Go here ask for sales rep Mrs. Vanessa. She changes the entire paradigm associated with car sales. Not only does she goes above and beyond for you as the consumer, but she is a truly genuine & caring individual. Not to mention shes got style!!!!The dealership almost blew a BIG sale, if it wasnt for her & her only I would have walked. Youll be in good hands.

I brought my vehicle to this location for repair. The customer service from the service department was obsolete!! No updates about the status of my vehicle and the service agent had a problem with returning calls. THIS WAS NOT A GOOD EXPERIENCE. The new management has some big shoes to fill because prior to this..the customer service was outstanding. YOU CAN TELL ITS NOT THE SAME. In the future my dealership will do business with another location.

Fast efficient service! A 1 on my list!!!. I went in and things went smoothly from the door! Go check out Mohamed T! Jeff was the nicest manager, l have run into!

After shopping around for what would be my retirement car. I walked into Mercedes Benz South Atlanta, a female alone to purchase a 70 thousand dollar car. I was introduced to Jeremy Renfroe for my sales man. I told him exactly what I wanted and he took me serious. We was kind, patient, and caring. We test drove the GLE350 and I told him this will be a all cash deal. He walked me through the process and stayed with me because I was scared especially during the wire transfer. I felt good and free to say I was pleased and happy when I left with my large purchase, that I sent my daughter to also purchase her first Benz from him as well. It is more than just a job for Jeremy. He care for his customers and I feel I have a life long friend in Jeremy. Thank you Jeremy

I purchased a Mercedes Benz recently and Isa Lawrence was awesome! He answered all my questions and made the whole entire process to flow smoothly for me.

This is hands down the worst Merc dealership service experience I have had!!!Never coming here again.. I rather drive to Roswell which is 30 miles up...

Ronnell Rhodes was very professional and informative. I was really impressed by his attitude and willingness to help and make sure I was taken care off.

I came In too buy a part I had great customer service not only from the entrance but all the way to me ordering the parts the lady gabe help me check out and had great customer service always love going to this dealership

The service here is impeccable, I give you 5 stars because Ronnell Rhodes went above and beyond in making sure all my needs were helped

Great customer service ! Ronnell a service advisor was terrific with helping me. IWould definite recommend him to my family and friends.

I have been coming here at Mercedes Benz of South ATL for almost two years now and every time it’s just perfect,Ms Gabe is just awesome and lovely…

Much respect to Ms. VaNessa AKA Ms. V. I had the best car buying experience in my life. Thanks to Ms. V. who was amazingly patient and diligent in assessing and guiding my car buying entanglement. Thanks to her I was able to make an informed decision in buying my car. I felt like she actually carried me when I felt heavy. Thank you, Ms. V. I also want to give a great big thanks also to Mr. James Ruffin. You were the ice cream on the cake.

This is probably not going to make a difference at all, seeing that the only response from ownership is to the positive reviews. When you advertise “BEST OR NOTHING”, does that only apply to the product or does it pertain all the “after you buy experiences”. There should be a level of Excellence that comes with visiting a Mercedes Benz Dealership. Not just in the building or showroom floor, but your team should be trained to provide First Class Courtesy and Service. Whether you drive an A Class or Maybach, the level of service should never be compromised. People like myself purchase Mercedes not just for driving enjoyment but also for the assurance of knowing that we will be treated like what your Advertisement declares. BEST!I don’t buy Toyota, Hyundai, or Nissan…because I want the Best or Nothing at ALL.MAKE A MOCK CALL TO YOUR SERVICE DEPARTMENT AND SEE IF YOU WOULD CONTINUE BRINGING YOUR VEHICLE TO SOUTH ATLANTA?By the way…its a shame that I live in Fayetteville but have to bring my vehicle to BUCKHEAD for great customer service. PLEASE CORRECT THIS

Horrible service from a “premium” dealership. Called multiple countless of times and can’t get through to service or parts departments. Representatives are quick to cut you off and transfer you to a line that rings to no end and gets disconnected without any answer or advancement of any Kind. Highly disappointed on quality of Customer Service.

7/21/21 Because this is the closest Mercedes Benz location, I use this site for maintenance. It is a revolving door with service agents, there appears to be no sense of urgency. Loaner cars are never available, and the turn around time is just ridiculous. I understand that their is a new owner (Jim Ellis), so Im hopeful that customer service and respect for peoples time gets better. The Southside really need to be able to have all the amenities that are available in Buckhead, but we want be able to do this if customers stop using this location.

My experience has been good thanks to Chris the sales manager and Z.

After months of trying to find the perfect CLS in all of Florida with no luck, Isa at MB of Atlanta found me the exact car I was looking for and at an excellent price. Most importantly, he was there during all aspects of the deal, from start to finish & beyond. Well worth the 600 mile flight and drive back to Miami. I highly recommend him!

Ronnell Rhodes goes above and beyond outstanding work and superior customer service!

I wish I didn’t have to give a star. The service department DO NOT answer the phone. Then I got transferred back to the same girl then transfer me back then someone answered the phone put me on hold and hung up on me. Again I called back the same girl had a whole attitude. I know she can’t help me she just a customer service rep. She told me she can’t help me. Well I know that, that’s why I kept calling back to get transferred to the service department. I get it dealing with customers can be frustrating. But, having attitudes over the phone with customers is bad customer service.

I have to say that the service department is amazing. Thank you Chanel for taking such great care of me.

Rapheal A. is the BOMB.COM! Thank you for exceptional services. You’re truly an asset to Mercedes Benz of South Atlanta and we appreciate you. Continue keeping your focus on customer satisfaction. -Chay Williams-King

I absolutely love South Atlanta Mercedes Benz! Raphalel always takes great care of me! I came in with a flat tire from Tampa Florida, and he made sure to call my old branch to check to see if I had a warranty!

By far some of the worst customer service I’ve ever received at a Mercedes dealership. Due to availability, I waited over 2 weeks for an appointment. When I arrived I sat for an hour without being serviced. When I finally spoke to my representative Raphalel he was both rude and inattentive!I’ve now been quoted 2 hours for a 45 minute service not including the hour I’ve lost due to poor communication amongst the employees here.

Brian the manger at this location has made sure that my windshield was ordered and replace.! I would Recommend anyone to Brian because he helped me out a whole lot. Thank you so much Brian and the service department.

God is GoodTook 2hrs the best service..

There was a little miscommunication (turns out not on -Tatianna Walker -Service Advisor). Everything was corrected and professional handled by her. Thanks to Tatianna and the foramen over the shop. They made my experience better by going over and beyond in making sure I was happy with their services and my vehicle.

My service advisor was Ronnell Rhodes! It’s my 1st time working with him as Curtis used to be my guy! He made the experience amazing and gave me multiple options to take better care of my car. Go see Ronnell!!!

Ms. VaNessa was such a pleasure to work with!!! im not someone who does review on businesses, but this one I had too! My husband and I walked in close too their closing time on a week day. Although she was working with another client; she took the time to greet us and ask what are we in the market for. Through out the process she stayed on task to what it was that we wanted and not what she thought we would like. She really worked for us and always kept the lines of communication open via text & calling. Not only did I get the suv that I wanted, I left feeling that she cared to make sure my experience was amazing and A1 in becoming a new member of the Mercedes Family:-) So if youre in the market for a vehicle at Mercedes Benz Atlanta South, please ask for Ms. V!!! This will be the BEST CAR BUYING EXPERIENCE YOUVE EVER HAD!

Raphael in the service department gave great customer service ! I came in before closing and needed a tire . The warranty department was closed but he was patient and help come up with a solution so that I could travel safely over the weekend .

To mercedes benz atlanta south Owner.My GLE 350 used under 500 miles. i love my 350but i have big problem as below.When the rainy days, the windshield Noise is so painful for my family.also, the Windshield wiper moving, Make a big noise. So.. So.. Painful.

If I could give this place zero stars I would. The customer service and the communication is awful. The amount of times I’ve been to this location and the staff has been awful at communicating has no end trial. I came in one day for my tire that had a nail, spoke with the specialist they told me to come back tomorrow and they can take care of it. Fast forward to the next day, they told me to give them an hour. I waited 3 hours for them to tell me they didn’t have the tire and I need to go to the Buckhead location. If you want to go to somewhere to waste time with a group of employees who lack communication this is the place.

Awesome experience!! Ask for Drew he was over the top! Excellent customer service.

I was told by Chanel, I had to pay $195 for a brake INSPECTION and $390 for a total car INSPECTION. So, doesnt the the total car inspection covers the breaks INSPECTION also? I DONT KNOW WHY I HAD TO PAY FOR AN INSPECTION, INSPECTION? $685 BEFORE WORKING ON MY CAR?

I like this location alot. They are friendly and very helpful. Ronnell Rhodes, my advisor, is great at his job and highly efficient.

The young guy Ronnell helped me with my service and was very patient with me and got the job done

I had a fantastic experience at Mercedes Benz of Atlanta South. Micaela was absolutely phenomenal. Actually the entire team was fantastic including James in Finance, the Sales Manager, and Solemn who took the time to show me how to actually use the features in my car. I appreciate Micaela’s patience with me as I weighed the options she presented and for exceeding my expectations. This was my first Mercedes purchases and she definitely made me feel comfortable and Wow’d me with great customer service which can be rare. Be sure to ask for her on your next visit!

Service was GREAT... Please Practice Social Distancing lot of Employees not wearing Mask

I give this place one star because when they pick my car up it shows no workshops when I got my car back from them it had three they scheduled my car to tear up last Mercedes I will ever own

Everything was great today working with Ronnell he got my key ordered and helped with my extended warranty !

Ronnell rhodes takes care of my every time i come to the dealer

Experience was amazing thanks to Ronnell Rhodes !

Ronnell was great today with my 20k service and car wash ! And very knowledgeable about the brand !

I would like to give a huge shoutout to Ronnell Rhodes! The service you gave me on Wednesday was absolutely excellent! You did everything you said you would do regarding my concerns😊 Thank you Ronnell!! Btw.... they came to my house the next morning and fixed my rims!!! Your amazing!! Im SO big on customer service! Thanks again. Ill be asking for you my next visit😊😊

Michael Goggins and Jason Doss are amazing!! Their depth of knowledge as it relates to my vehicle and level of customer service always exceeds my expectations. For these reasons, I will continue to drive from the middle Georgia area to receive exceptional service!

Ronnell provided professional attention. Easy in and out service.

I love coming here because Rapheal always takes care of my mother and I. His display of exceptional customer service and the way he goes above & beyond in making sure my Benz come out clean and serviced. Thank you!!!

I bought a sprinter van for my business January, 2020. Since I was from out of state they put a temporary Georgia tag on my van. They said they would handle my Maryland registration and mail the Maryland tags to me. My Georgia tags died and my van sat for over 30 days. Finally Atlanta South mailed my tags to me. My brand new van also came with two different style tail lights. One side is a nice bright LED bar type light and the other is a regular dimmer bulb light. As of today that still has not been repaired / replaced so both sides are the same. No service after the sale at this dealer.Update: Its been two weeks since the dealer responded to this review saying they would look into this matter and respond back asap. I have not heard a word. Again no service after the sale !Today is 2/20/21 - Still have not heard a word from the owner. I think my point has been proven !

Overall good experience. Everything completed as requested. I went in for regular B service and completion of the airbag recall. When calling to set my appointment, I was quoted a price for a Basic B service. This is fine and happy to have the option but would like to have known of both when setting the appointment as I may have chosen the more complete option then.Mia was great, everything communicated clearly. They were able to complete both items same day which was a bit surprising as it was the day after Thanksgiving. I am grateful for use of a loaner vehicle as well.On this experience, I recommend this location and will likely return.Thanks!

I came for a specific car, test drove it & it was mines THANKS TO ISA💙 i got the car i wanted !

This was not a really good car buying experience, but thanks to Brian Bhalla he made up for the bad experience here! Eric (Drew) Scottwas a good salesman and did his part, but the financing/business department, Im disappoint! Mr. Ruffin was great as well! Customer service does not stop after a customer leaves a Car dealership with a vehicle, it is continuous and Mr. Brian Bhalla exhibit this fixing the problem today!

Advisor here dont treat there customers as priority. Not all advisors but enough, its Mercedes-benz high quality. But customers dont get 5 star treatment they should. No one returns calls, advisors lie flat out lie. Cars stay in parking lot unrepaired for weeks at a time. (Unfixed). This dealership is mustly blacked staffed and maybe thats the problem their lazy. Everyone yells thats not my job! A dealership represents team work departments and individuals working together. I dont think they understand that.

My experience here at Mercedes Benz South Atlanta was the best . Jason Doss was perfect. Explained everything thoroughly and didn’t leave me confused. He was fair and even waited after hours to ensure I was able to pick up my car after I was running by late. Best customer service I’ve had at ANY dealership. Thank you Jason

Had a great experience, everyone was very nice and very professional. I was giving information concerning the work to be perform on my vehicle, and the use of a rental car. Everything was finish in a great time frame. Thanks Mercedes keep up the good work.

Ronnell was excellent with tbe purchase of my key he js wonderful.

I give the service reps 5 stars but the technicians a give a modest 2. Long story short, the radio module needed to be replaced. After picking my car up the radio had 3 AM stations and no FM stations. Programming of the radio should have been part of the initial checklist to ensure that both stations appeared on the radio prior to informing customer that vehicle was ready for pick-up. It was a big inconvenience to take back another day for techs to reprogram the radio.

Evidently this dealership has been purchased by Jim Ellis and they no longer allow you to come in a get just an oil change. Youre now made to get a $399 service. I paid $150 for my last oil change. My service advisor is the only reason Im giving this place 3 stars. Shes the bomb.com. Stick to domestic cars Jim. This will be my last time coming to this dealership.

I didn’t quite qualify for the car that I wanted, but Lorenzo and Gerald assured me that they would do everything in their power to get me exactly what I wanted and they did just that. My experience was amazing. I highly recommend this dealership. Solomon taught me everything I needed to know about my car. Even the cool secret things it do. Lol thanks so much guys for welcoming me into the Benz family 🖤

After having some experienced people like christopher dunn, bryan and the general manager Ryan work a great deal, It was pretty amazing experience buying a car from MBAS and thanks to the team for helping us. Nevertheless learning thru experiences makes everyone better.

I had a B1 service. When I arrived at the dealership the greeter was “nice” but that is where that ended. Even though I had an appointment, and I was 15 minutes early it took 20 minutes for me to see my advisor. When I finally saw my advisor, Mia, she was rude and unprofessional. She seemed more interested in her hair than helping me with my car. Furthermore I had a coupon for the service which they would not honor. Very bad form indeed. So after taking a while, and going round and round over the coupon, she finally got my car checked in. As it was a B service which takes quite a bit of time to perform, I had requested a loaner car. They seemed surprised that I actually wanted a loaner! Then when I finally get to talk to the representative to get the loaner car, again that person was rude and unprofessional. Also MB of south Atlanta has a policy that you can only drive the car for 125 miles a day, as I work 35 miles from home that puts a serious doubt that I can stay under that threshold. Also unlike any other dealership I’ve been to that has loaner cars, they wanted $250 deposit on their car! Ridiculous, I’m leaving you my car, which frankly is nicer that your loaner, and you want me to give you a deposit on your car! Smh 🤦🏽‍♂️Anyway then they proceeded to take 4 days to do what is essentially a glorified oil change! Needless to say I was out done! Never again will I’m I pay my money to be treated badly by rude and unprofessional people

Amazing place.. Ramon was great and very helpful.. Salomon helped also with paper work, very patient!! Will definitely refer people to this location.

Took my car in to have recalled airbags replaced. When I left my paddle shifters werent functioning the way they did before I brought it in. AND the wood trim on both doors and dashboard are coming off!!!Made my concerns known, brought it back and was told the work they performed was not the cause, and was given a quote for more than $1000 to replace interior trim and paddle shifters!!!Mia, my Service Advisor was communicative, courteous and professional. Cant say much for the Service Department. #BustedBenz

Bummed that Mercedes-Benz no longer has complimentary car washes for the life of the car thats wacked.

Visited this location two separate times and each time not one person greeted me . I’ll take the drive north of the city where they usually greet customers .

The Service I receive was immaculate! Mohamed was one of the best salesman I ever dealt with everything was on point and professional from the financing to the product sales specialist everyone cared about me the customer and I would reccomend Mercedes of Atlanta South to everyone it was a great experience 🙏🏽🙌🏽

Raphael was super helpful for this service. Working with an out of state issue to get my warranty issue resolved & service fulfilled & vehicle cleaned an back to me.

Great customer service! I spoke to someone over the phone first she invited me over. She was very informative she helped me determine what type of vehicle that I was looking for..I wasn’t looking to come in so soon! I’m glad I stopped in yesterday .Ms V. helped me she was great she was very sweet and professional.She took the time to explain to me the difference between models. If you are looking for a Mercedes ask for Ms. Vanessa you won’t be disappointed she’s very knowledgeable.

My experience with the service department has been great. Curtis is very personable and helpful. I’ll be returning for all of my future service needs.

Vernell Jackson is amazing! I visited the showroom approx 30 mins before closing. Even though it was closing time, Mr. Jackson stayed to review options, explain everything, and ease my trepidation.Im a woman purchasing a vehicle and so far Ive experienced condescending fast talk. This was honestly the first time I didnt leave the showroom feeling uneasy. Hes now my Go To Guy. I HIGHLY recommend him.

The customer service here is bad. Appointments mean nothing. Ive waited nearly an hour each and every time to repeat what I told them on the phone when the appointment was set. Streamlined process would be great. The completed work is good though.

Absolutely great customer service!!!Keep you involved throughout the entire process- text you when your vehicle is almost ready- while it’s waiting in line to be washed .My wait time was average & fast compared to other services I’ve have in the past...Super happy Mercedes owner!! Kudos to South AtlantaI was just telling some friends about my experience yesterday- it was awesome!Oan: a customer feel in the parking lot while I was leaving- I got out to help...when I turned around I also saw one of the service guys assisting as well... think he was moving a vehicle when he saw ...I smiled at him as well- (going above & beyond)

I had to retur a part and was no problem

Very nice people. Long wait.

I was very impressed with their inventory and excellent customer service