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NAPA Auto Parts - Genuine Parts Company
1257 Pryor Rd SW, Atlanta, GA 30315, United States
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NAPA Auto Parts - Genuine Parts Company
Comments
As
Review №1

Tanishia is the best for all of your auto part needs! I followed her from her last auto parts job because she gives the best advice and customer service!

Ca
Review №2

Tanishia did a wonderful job at serving me at the auto parts store. everything i asked and had questions for she was helpful with.

Ce
Review №3

I went to this store with my cousin and Taneishia was SO helpful. We will definitely come back, hopefully when she is working.

C
Review №4

Tanishia was a big help and was very friendly. I got wipers for my car and they are the best. They are going to last for years thanks to Tanishia.

Ze
Review №5

Very helpful. Knowledge. Professional place.

Na
Review №6

Tanishia is very nice & helpful. Whenever I come in to your store, she helps me find exactly what I need.

Vi
Review №7

Tanishia is AWESOME! She is patient, thorough and provides GREAT customer service!

Ly
Review №8

I was in last week and Taneishia helped me with blades. She was so awesome changing the blades for me.

An
Review №9

Absolutely love Tanishia!!!! Best customer service..love it when women are in automotive!!

Ju
Review №10

Tanishia was very helpful. Thank you for all your help!!

Ro
Review №11

It started with Natalya going out of her way to help me out and get the right parts for out airport fire rescue truck that was down, then Charles patiently helped keep me updated as there was an issue with corporate processing the payment, and John helped to get it remedied, thank you Napa of Atlanta Georgia Team, keep up the great work and positive attitudes!God bless,

22
Review №12

Tanishia was very helpful, and it was great to meet her!

Ch
Review №13

These guys are so helpful. You can tell they really care. Even the new smiling faces are eager to help.

Ra
Review №14

The store didnt have anything that I needed and the prices are absolutely outrageous they need to look around at other store prices and fix their own.

Lo
Review №15

Great customer service

Ch
Review №16

Lol,if John not working or available,just walk out,cause the rest dont have a clue about parts

Ed
Review №17

Great place, staff is professional and knowledgeable

Ja
Review №18

Got just what I needed

Mr
Review №19

Nice clean store, nice Staff to dated. Glad to see some great changes to this location.

AR
Review №20

Napa know how?? 🤔

Do
Review №21

I ordered some power steerring hoses from here. One the had in stock the other they had to order from their warehouse. I gave them wrong info for one hose. I realized thst upon picking up my order. No problem! They ordered the right one for me & I picked it up a couple of hours later. Great customer service & knowledgeable staff every time Ive been there. Ive visted thisd store several times in the past couple of months.

He
Review №22

Q quality Parts at competitive prices

Ju
Review №23

Super unhelpful with my problem. I needed a tool to remove locking lug nuts from the truck I just bought and after standing around for 15 minutes there was zero attention or barely an acknowledgment.

Ma
Review №24

Napa Auto were very good

Gr
Review №25

Auto parts that I need it at a fair price

Th
Review №26

Very organized store and knowledge staff. That’s important when you’re looking for something specific or information. Not like that everywhere.

Ve
Review №27

The auto parts are high in quality. I have purchased a battery and brake pads to name a few. Very reliable. The representatives are knowledgeable of the products and provided great service.

Yv
Review №28

You need it they got it 99% of the time

Ro
Review №29

Sabrina is horrible...she need some more customer service training. And I will be contacting corporate office Monday morning

Ca
Review №30

Best place for car parts with a knowledgeable staff

Fr
Review №31

Great customer service and had my part when no other auto parts store had it 🤠

Mi
Review №32

Called ahead to check price and availability of distilled water. Was told they had one jug in stock. When I arrived, I was told they dont stock distilled water. They had given me the price for battery acid. On a positive note, the staff are very friendly and helpful. This was most likely an isolated incident.

BA
Review №33

As far as NAPA locations or big parts stores this one is pretty solid. I buy from them pretty regularly and the parts people there are more helpful and knowledgeable than most parts guys. Selection in store is very very good and they can get most things same day if they dont have them on site. Im always pleasantly surprised about some hard to find part they can get to me quickly. I only took off a star because in all my dealing I have a had a few negative experiences with a very rude associate. Overall these guys are my local go to when I need parts fast.

Ja
Review №34

Great customer service & parts ordered on time.

Ka
Review №35

Clean and organized 👌. Knowledge about their products is on the short end of the stick. Its best to know what you need before you get there.

Do
Review №36

Though it maybe 30miles from home its worth the drive for great quality parts

Ch
Review №37

I will go here every time to get my parts those employees John Sabrina the young lady dajuan and Jonathan was so professional very helpful I think they deserve to be recognized for again they had a perfect group to serve in that store

Er
Review №38

Good customer service.

Ro
Review №39

Poor customer service

Ca
Review №40

They mix paint to match factory color.Its an exact match, I Love It! I didnt kno they did this in store. Swift & efficient, it took less than 20minutes

ge
Review №41

Went to napa on Pryor rd to buy a part. They didnt have it in store I was told if I pay delivery fee it will come next day. Next day came to pick part up it was the wrong part. I was told I cant get refunded now they want more money to order the part again. The lady manager was no help all she could say is she sorry.

Ca
Review №42

Was picking up something for a friend, they have what they were supposed to have that the packaging somehow came open so it was missing two of the fuses, two out of three which did the person absolutely no good, the store did not charge me for the product but the product was useless anyway without two of the fuses and there was only one left in the box so .. I dont think they did it intentionally but I was upset because I was the middleman and there was not really much that I can do

Cy
Review №43

I want to extend my thank you to John for his excellent above and beyond customer service. Yesterday was a very frustrating day for me. I was seeking a very specific brand of oil for my car. Initially I stopped by the McDonough location and the item was not in stock however the sales person called the Pryor street location to inquiry about the oil. She directed me to drive to the Pryor location however she had asked for the wrong item. Needless to say, it was very very frustrating after a long drive from McDonough in evening traffic only to find that shed asked them to hold the wrong item. Nevertheless no matter how frustrated I was to find this out and wanted to let them know about it John remained calm and professional throughout. He phoned the supplier and the main office in Norcross in an effort to locate the oil however he was still unable to locate the product. John went above and beyond to satisfy me as a customer in the midst of my frustration. Great customer service please continue . Great spirit and remained calm throughout . I cannot say enough about John.

Pa
Review №44

Great service, they didnt carry my part.

Gr
Review №45

Helpful people

Al
Review №46

Great customer service 👏

Do
Review №47

Napa had the part that we need it after calling three different auto parts stores. we are so grateful because we were stranded and had to leave our truck overnight. we did not have the proper to northern auto parts store that we stopped atso we had to come back this morning and it has been very easy to remove the part after going to Napa.

Fe
Review №48

Quality parts at a quality price

Ge
Review №49

I bought at one and a half ton jack for $35 AutoZone wanted $85 on a clearance that was a real good price I really really like that and I got a Quality quality Jack

OT
Review №50

Great auto part store, very detailed, staff is friendly and they work with you to help find what you need.

Ge
Review №51

Love this place. The staff very knowledgeable and super friendly

Mi
Review №52

They have the parts you need here.

Ki
Review №53

The Gentleman that helped me, Kevin was such a blessing

Ch
Review №54

Terrible customer service I called twice to get some prices and was placed on hold for 10 minutes. Not good at all I spend money there a lot and I feel I shouldnt be pushed to the side. NOT good for business.

He
Review №55

A pleasant environment with a very helpful cashier.

Ha
Review №56

Not sure about the safety of this part of town, but the guy replaced my signal light for me no extra charge :) way cool

Mi
Review №57

Awesome service! Knew exactly what I needed and even helped install!

Je
Review №58

The customer service was verybad and they gave me problems with returning a part that they messed up on!

Ja
Review №59

Always get good service when I buy parts here..And they have quality parts.

He
Review №60

Theyre competitive when it comes to auto parts n supplies, and they are close.

Sh
Review №61

The Counter mechanic gave excellent customerservice. Great price for my part and valueless installation information. It was a pleasure as always conducting business with the NAPA Auto Parts company

Tr
Review №62

I only go for the auto Paint, but the paint mixer Darius is very friendly and takes good care of his customers. He always mix our paint at On & Popann to perfection.

Li
Review №63

Mr. John the Best very helpful, knowledgeable, listen, and explained return procedures.

Ge
Review №64

I got the part that I needed and was in and out in a short amount of time. Sales people were very helpful also.

Eu
Review №65

All ways have what you need great staff.

Ji
Review №66

Very helpful people. Napa is the best.

Lo
Review №67

Always helpful, Very informative, this is the part store you want to go to !!

La
Review №68

Very helpful, they always have what I need.

JO
Review №69

Great store for all things that move.

Ma
Review №70

The customer service that I got from a manager named Jonathan was Way Beyond poor he needs to be retrained all over again telling me that hes not going to lose his effing job because Im asking him about parts that I need for my car I would not be coming back there again

Li
Review №71

Low prices

Di
Review №72

They pretended to know, what I needed to make a sale

ha
Review №73

Great friendly people that are helpful and make you smile

Pl
Review №74

Good Services

la
Review №75

Very helpful and friendly love the customer service

Da
Review №76

The girls that work here are thick than a mug!

Br
Review №77

Doesnt look like much on the outside but theyre very nice on the inside. Employee helped me without a purchase!!

Je
Review №78

Great custmer service!

mi
Review №79

Nice big store and nice people

Er
Review №80

The Best American Auto Store.

To
Review №81

Love the customer service great staff

Ja
Review №82

My favorite auto parts store

FE
Review №83

They didnt have brake grease..

Ke
Review №84

Good job at mixing paint

T
Review №85

Great Customer Service 👍👍

La
Review №86

Very helpful employees

La
Review №87

Love this place

BR
Review №88

Jonathan was alot of help

ca
Review №89

Knowledgeable

Li
Review №90

All agent was helpful

Pe
Review №91

Great customer service

Pa
Review №92

Helps you get what you need

ST
Review №93

Above and beyond service!

Ge
Review №94

Had parts and should me the instructions

Dw
Review №95

Always a good experience!

de
Review №96

Their people are fantastic

Ca
Review №97

Very helpful

Mo
Review №98

Good courteous service

la
Review №99

Great service

La
Review №100

Ok

Information
24 Photos
100 Comments
4.4 Rating
  • Address:1257 Pryor Rd SW, Atlanta, GA 30315, United States
  • Site:https://napaonline.com/en/ga/atlanta/store/23492%3Fcid%3Dpl_DAC_gpc_GenuinePartsCompany_23492
  • Phone:(404) 622-6272
Categories
  • Auto parts store
  • Auto parts market
  • Car accessories store
  • Car battery store
  • Car repair and maintenance
  • Motorcycle parts store
  • Racing car parts store
  • Tool rental service
  • Truck accessories store
  • Truck parts supplier
Working hours
  • Monday:7AM–7PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:8AM–6PM
  • Sunday:9AM–5PM
Service options
  • Kerbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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