Had a great experience here today with Marquita and Erica. I purchased 3 new tires, the pricing was way better than other local shops and my car was delivered to in a very timely manner. Thank you all very much!

Mavis Tires and Brakes has been my family’s go to auto shop for a long time now, and they never fail to do an amazing job! I had my Jeep’s oil changed today with them, and as always, they did an excellent job of getting it done in a timely manner. The employees here are also super friendly, and overall the customer service is awesome. 10/10 recommend this place!

Fast, fair, and caring. When my car really needed to be serviced before going out of town and the place I previously booked at just did not show up to work the morning after the Braves won the World Series (Go Braves!, but it left me in a pickle) I called here and they got me in and out and on the road!! Marquita at the front desk is the best!!! Will return for future service

Just had tires, brakes, struts and other work completed on my auto. It was finished in a timely manner and the staff was very friendly. I received outstanding customer service from Marquita Williams and Erica Williams! They deserve 5 Stars and Mavis should be proud of these employees. This is now my “go to” auto garage and store in the future.

Erica and the whole staff was ABSOLUTELY AMAZING!! Even though I didnt purchase anything, they STILL went above and beyond to help me. Great great service!!

When my car hesitated to crank I went to Mavis and great customer service was provided from Erica and she is very knowledgeable! I was in and out without any hassle and have clear understanding of my services. Thank you

Erica at the front was absolutely amazing. She was friendly and helpful in every interaction. I needed emergency work done and the team here helped get me what I needed and serviced extremely fast and had me back on the road same day. I am so glad to not have to leave the city to get great service from a friendly team!

This past weekend I noticed a screw in one of the tires on my vehicle. I took the tire to Mavis fully expecting to leave it for a while to have a repair done. It was a Sunday, they were busy, so when I was told it would be the next day I completely understood.Much to my surprise, when I dropped the tire off at the garage bay the technician (and I’m embarrassed I didn’t get his name) told me he’d fix it right then. In short order he returned my tire with the repair done, then he refused to accept any payment! I was equally surprised with that.I really appreciated their customer service, and I look forward to continuing to give them business. I highly recommend them.

I have been coming to Mavis Tire and Brakes for the last 7 years (before it was Mavis). The name has changed but the level of customer service and the quality of service has been consistently first class from day one. They seriously raise the bar for their industry. I am so grateful and will support and promote Mavis Tire as long as I am able! Without hesitation! Thanks Markita and the rest of the crew here!

I hit something an hour before closing and the staff went above and beyond the call. Had me out on a Sunday afternoon in less than 30 minutes. I’m forever grateful

Took great care of our two Jeep’s in a timely manner considering we were last minute drop offs and in a rush. Entire staff was great!

I just picked my car up fro Mavis. I made an appointment and dropped it off for oil change and tire rotation. My car was ready ahead of time, the staff greeted me by name. Now that is service. Also, my oil change was comped! Mavis made my day!

Have visited here many times with our Jeeps over the years with timely and good customer service on both tire procurement and oil changes. highly recommend

Erica helped me with services today on my tires. This is a really great place to go for car needs. Unfortunately, everyone seems to know that, so you will be waiting on your car. But its not the worst thing they try their best to move fast and efficiently! Thanks Mavis!

Very friendly service and lovely staff. Marquita was very pleasant and efficient, getting me on my way quickly. I also appreciate the online system to make appointments, ensuring that I got taken care of. Highly recommend this location. Thank you guys!

This location of staff were very knowledgeable and professional and I will be returning for all my car services here.

I had a great experience the people there were friendly & professional. I was able to get in & out with no issues. I’d definitely recommend someone to come here if they need their car serviced

I discovered a nail in my tire this morning and needed it repaired quickly. Two other shops told me they couldnt help me until later today or tomorrow. The team at Mavis was awesome! They repaired my tire and got me out the door in 10 minutes. It is hard to find people who care and offer help rather than treating you like a number. They get 5 stars for amazing customer service.

The young ladies at the front counter are so wonderful! Nice and thoughtful

This place is great! Needed a quick oil change and they had me in and out of there. Awesome staff, awesome service, couldn’t be more pleased.

AMAZING experience at Mavis Cheshire location! Friendly, knowledgeable, efficient quality work at a fair price! They really helped me out when I was stranded and needed a battery replaced. The manager at the front desk Ms. Marquita, and the gentleman who performed the work (Mr. Eddie, I believe) went above and beyond to accommodate me and had me back on the road in no time! First rate service all the way! Thankful I found them open on a Sunday! Cant say enough positive things about the team!

Erica was great and helped me out a lot with my car and everything that I needed. Thank you Erica!!!

Great experience at this location! After a long day of searching for a last minute tire spot due to a blown tire they helped out tremendously. From Ishmael helping and guiding me over the phone to Ms. Sheila helping me in store and ensuring I got my car back in time for my road trip the next day, it was an overall 5-star experience!! Thank you!!

Marquita and Jalen have excellent customer service! I would definitely recommend you see either of them when you visit this location. I will definitely give them my business again. If you are in need of services, I highly recommend you specifically ask for Marquita and Jalen, they are GREAT!The services I received were new tires (they also replaced the metal valve on my rim that was broken), and an oil change; however, I am sure they can handle with excellent care whatever you need!

Marquita is absolutely terrific. She is extremely helpful and genuine. This Mavis location goes above and beyond and is far better than any other Mavis location I’ve been to. Highly recommend.

I arrived at Mavis tire before they opened at 8 AM, as I had lost air in one tire probably from a nail. I was told they would get to it right away, so I went to McDonald’s and came back about an hour later and it was untouched! I asked again when they would get to it and they pulled it into the bay about 15 minutes later. About a half hour later they came out and said I needed a whole new tire. That took another hour! I wish people would be honest about the wait. Next time I will have someone drop me off there and come back when it is finished. Actually, next time I will find a different tire service.

MARQUITA WAS VERY PROFESSIONAL SHE ADVISED OF MY WAIT TIME AND BROUGHT ME MY CAR BACK BEFORE MY WAIT TIME! SHES VERY DETAIL ORIENTED! KNOWS HER JOB !!! Thanks Again to Marquita and her team!! Y’all gained a life time customer

This place is AWESOME! Stopped by first thing this morning with a tire loosing air. They quickly diagnosed the issue as a bad stem valve and replaced it within 30m and sent me on my way. What a great experience. These folks treated me as if they truly enjoy their job and creating a great customer experience. Nice!

I really appreciate Erica for her hard work and her professional care.

The staff here is awesome and always helpful. Highly recommend their services and I plan on being a long term customer for sure! Thanks guys

Typically they require an appointment, the front desk supervisor was able to fit me in (they were busy)! She assisted in repairing my tire and was extremely accommodating, totally awesome service. This is my new spot for tire & brake service! Thank you!!

Thank you Marquita and team at Mavis Tire & Brakes - Cheshire Bridge.I made an appointment at 8:00am this morning for tire repair after noticing a nail in one of the tires. The tire was repaired immediately, no wait, easy-peasy. I was back on the road within 10 minutes.Thank you again. Great job!!

Fixed my tire quickly and had great customer service!

I had an exceptional experience at Mavis Tires & Brakes at the Douglasville GA location. Upon arriving the manager greeted me and was ready to set up services for my Kia. His assistant stepped in to complete the order for an oil change. They checked everything that was required as part of an oil change to my satisfaction and gave me some awesome discounts. I was able to leave in a short manner of time. I would highly recommend that you patronage this facility. You will be 100% satisfied with there service.

Had an awesome experience! They were able to see me right away. Jeremy helped me out, and working with him couldn’t have been easier!

I had a great experience today at Mavis Tires on Cheshire Bridge Rd. The guys who do my regular car service discovered I had a nail in one tire and a piece of wire stuck in another. I thought for sure I would have to get new tires. When I went to pick up the car they said neither object had penetrated the tires, only the surface, so they removed them and I was good to go. And they didnt charge me a penny. I was pleasantly surprised and very grateful. I highly recommend Jeremy. He offered wonderful, friendly, warm customer service.

Super awesome service. I had a flat tire and did not make an appointment. They serviced me so quickly and did not even charge me! Nothing like any of my prior flat tire experiences at places like Costco (which were less favorable). Marquita is a boss! Honest, efficient and takes great care of customers.

Marquita is always so helpful and prompt. This establishment is reliable, trustworthy, and fair. It’s the only place I go for car repairs in Atlanta.

Excellent costumer service. Erica was great! She helped us to solve our issue with a great attitude and very efficiently. Our tire was fixed within two hours even though they had too many cars

Erica gets 10 stars. She absolutely Rock!❤️😂😇

Very good group and awesome technicians - really made it easy. The price range is also very reasonable.

Mavis Tires & Brakes on Cheshire Bridge saved my day when I found I nail lodged in one of my tires. Everyone I spoke with was knowledgeable and friendly. In short order, they removed the nail, patched the hole, and sent me on my way. I definitely would go back and recommend to others Mavis Tire on Cheshire Bridge for all tire services.

I am very disappointed in the service I received from Mavis Tire & Brakes at 2350 Cheshire Bridge Rd. I expect more from this company. I chose Mavis because I expected honest and efficient service and never thought I would be taken advantage of.I made an appointment to change one set of breaks, decided to go with the team members advise and changed both sets— she explained that the rotors can go bad if you wait too long with changing brake pads.Two hours later and multiple 10, 15 min eta from the team, I was still waiting on my car.A gentleman finally helped me close my bill. The bill was almost $1,000 – I was shocked why brake pads were so expensive. I was told that I agreed to change my rotors and my breaks. I certainly did not and no, it was not a miscommunication.Total time there was nearly 3 hours to get my brake pads changed.Finally, my car was making a strange sound when trying to drive off the premises. I was told that will go away. I will get someone else to investigate this issue.

Corey was super awesome today. I was having a bad morning getting the run around with other shops. I walked into this Mavis and instantly got a breath of fresh air with the politeness and warm welcome. My issue got fixed and my day was so much better! I will be returning. Thank you!

Great place and amazing service!!! Went in for AC check and repair, everything was exactly what you would want, they were friendly, quick and very reasonable price. I couldnt have been happier. Normally when getting my car serviced, its a bit of a pain and I always worry about getting ripped off, but not here, they are true professionals and really awesome. Marquita, Jeremy and Mr. Eddie are the best, if you have any car issues, definitely take it to them, youll get honest, fast and friendly service. Ill be going back there anytime I need anything done. Keep up the great work!!!

Marquita was AWESOME!!!! VERY, VERY helpful!!!! Just a nice, sweet, super amazing employee. Whenever my car breaks down again, I am coming right back to this Mavis and asking for her. Not Employee of The Month. Marquita is Employee of The YEAR!!!!

This is the second time I’ve been to this location and I absolutely love it! They are super friendly and detailed and every time I come they get the job done fast, definitely would recommend

I came in with a nail in my tire and had to hit the road. Jeremy and Jamel helped me and I appreciate them so much. Thank you

Both of the young ladies where very nice and helpful . Got me in and out in no time ! . I will definitely come back

Great service, even with a packed store and a busy day. Took care of my car as quickly as possible and with care. Thank you!

Great customer service! A lot of help everyone was very kind and helpful

This is my first time at Mavis and they’ve exceeded my expectations! I blew my tire out and was able to get my car over here. Korey took care of me right away and offered me a great deal on a new tire and service. He was beyond polite and professional and I’m so thankful Mavis was able to help me in a pinch. 10/10 would recommend and definitely ask for Korey if you want 5 star service!

This is my second time working with Mavis Cheshire Bridge. This location is convenient because I live up the street. The customer service reps are always polite, understanding, helpful, and knowledgeable. I appreciate the extra mile they go to make sure you are comfortable leaving your vehicle. I have had my tires done and oil change here. I plan to come back if any further works needs to be done. Affordable and efficient place!

I am so greatful that they did everything there was to make sure my car was fixed in a timely manner as well as payment. Thanks so much Marquita and the team I recommend them always and I will return when need

Erica wasGreatAnd helped me very much.

DON’T GO HERE. I went to have my wheel bearings replaced. It took several days to replace with only me calling for any news or updates about the car. I was told one day it was ready only to show up and it not be ready. Then when I finally picked up the car, the battery was dead. An employee/possible manger stated “Did you get my text about your battery, it’s leaking acid”. I explained I received no calls or text and I know they had the right number because they verified it with me when I dropped off the car. Then when he is jump starting the car, he explained they had to jump start the car to get it out of the garage and into a parking spot a few yards away. But of course no mention of any of this until I had paid and was walking out the door. And even then they didn’t explain the car probably wouldn’t start or that the battery had already died. But wait, that’s not the worst part, I had a bag of clothing in the back, needless to say it was going to goodwill anyways, but the entire bag is missing. I would probably had forgotten about it but there was 3 pieces of clothing from the tied bag, that was in my trunk, in my front passenger seat. Absolutely ridiculous. Here’s to hoping they actually replaced the parts they say they did.

I made an appointment for 10:30 and indicated I would wait in store. They said about 45-60 minutes to replace all 4 tires (which I brought with me to the store).It is 2 hours and 15 minutes later and they STILL have not even moved my car into the area where they put on the new tires!It seems that in APPOINTMENT in their mind is just the time that the customer will show up!!! It is completely unrelated to when they will work on the vehicle!ONLY saving grace is there is a McDonalds next door, but I can only eat so much while waiting!

Marquita the service was fast and efficient and they was friendly got to me with no hesitation I would recommend anyone to come service was great.

I had a great experience at this Mavis location. Sheila was very accommodating and friendly! Will definitely be coming back.

The service here was very time efficient and beyond friendly. The person who helped me name was Corey and he was so friendly and super attentive to my vehicle needs and my presence to the establishment. I would highly recommend.

Marquita at Mavis Tire we very accommodating before officially opening to get one slow-leaking tire inspected. They pulled a nail out of it and I had the car back in 30 minutes! Great service!

Marquitta is so rude and horrible when it comes to customer service experience. She wouldn’t cover the respected warranty that’s supposed to be honored at all stores. Her attitude with the manager at my home location was rude as well as she hung up the phone on him. While I love the Mavis and Tires located in my hometown, I wouldn’t come to be serviced at this location. I don’t recommend this location at all. She honestly should be fired for her attitude demeanor and customer service.

These guys are great. The staff (all of them) are professional, knowledgeable, friendly, and accommodative. I brought my car in on a Monday morning needing two tires to be replaced. Marquita, Jalen, and Jamil got it done. Very quickly. Highly recommend!

The crew at mavis did a phenomenal job on my Jaguar! They had me in and out within an hour! For 2 tires it was phenomenal pricing

Erica is the best! She runs the place imo, got the job done and punctual! 🦋

Appointments online are useless. Made an appointment and was told it would not be completed on that day and I would either need to leave it overnight or reschedule. Need a better way of managing appointments to actually take care of customers.

Amazing Customer Service! Corey was prompt in getting my vehicle checked on and serviced in a timely fashion. Highly Recommend Mavis! Go see Corey and tell him I sent you! Overall great staff as well! The energy here is priceless.

OMG! The best place EVER! I didn’t know we have a tire place next to my house that is rated A+ by me! Thank you for changing my tires, putting air in, and making sure they balance AT NO COST. I will forever go to this store!

It was solid service. You don’t want to be in a rush waiting for someone to start working on your car or you’ll always be unhappy but if you have time to plan ahead and leave your car, it’s solid service and I was pleased with the price, as much as you can be in this situation.Don’t hesitate, there are tons of mavis around the city so it’s a great one to be in the system for and get your free tire rotations, ect.

Marquita is awesome. She understands the value of the customer. I have a Mavis closer but I always go to this location. they do everything they can to take the pain out of dealing with car issues.

I absolutely loved my service here. Many thanks to Marqutia. I will be coming back!

They have very good customer service and support I’m from Cincinnati Ohio and I will bring my car here every time I need work done I love this spot it’s a family love

Jeremy is the best. My experience was great. All the employees were courteous and helpful. They handled the work in what I thought was a timely manner. I will definitely share my experience with others and will recommend Mavis Tires. Thanks everyone.

Marquitta took care of my car last minute and created a easy fast and convenient experience. Technician jerrel was fast too.

Dropped off a tire to get patched, was told it’d be ready the following day. When I called at 4pm the following day after not hearing from them, I was placed on two 15 minute holds and then hung up on. Called back, no answer. By the time I drove to the store, it was closed. Came the following day and asked about my tire and they had no clue what I was talking about until they found it in the back. It hadn’t been touched and they had to work on it then.Patch job was fine, but overall an awful customer experience and likely will not return because they simply do not care. I would avoid this location and potentially mavis in total if you can.

Extremely happy with my services thus far. Needed a tire replaced quickly. They ordered it and got it put on within a few days. Recently went there for new front brakes and so far so good. No issues and pricing was great; less than anticipated. Unfortunately I have to get a new rim because of the previous tire issue, but they advised me on all my options and pointed me in the right direction if I wanted to repair it. Hoping not to need them too often but I feel pretty confident of services if I do.

Ive been here twice, first for a nail in my tire and second for an emissions check. It took them 3 hours before they looked at my tire and a whopping 5 minutes to fix it. They fixed it well, so I guess that counts.Second time I went in, I called and asked if I needed an appointment for emissions. I was told no. I went in. They told me they were only taking appointments because they were understaffed. Really?

I had a nail in my tire. I arrived at Mavis at 10:00 a.m. By about 10:15 I was on my way with the tire beautifully repaired and mounted. I was treated like family by Marquita, Jalen and Eddy. Wonderful people, exceptional service!!!

I had a great experience and this location the staff are so friendly and I must also give a special shout out to Marquita thank you for outstanding customer service!!!

Marquita, is just flat out awesome. I made a mistake, she corrected and got me out the door like nothing ever happened. My personal tire mulligan.

Excellent service! They were able to see me right away and I was back on the road in 20mins.

This is the most horrendous and exhausting service I have ever experienced.I bought a set of tires (Bridgestone Turanza QuietTrack) on Amazon from Tires-easy on 09/10/2021. I selected the accompanying tire installation shop and appointment date (Mavis Tires & Brakes #628Appointment:Thursday, September 23, 20213:00 PM - 4:00 PMLocation: 2350 Cheshire Bridge Road,, Atlanta, US 30324).I recieved a notification that the tires were delivered on 09/15/2021 via FedEx. My tire installation date was confirmed by Mavis tires via text for 09/23/2021.I ended work early and I arrived at the tire shop on the day of my appointment 30 minutes prior to the scheduled time. Lo and behold after waiting for almost 2 hours I was told that my tires could not be located in their inventory. They asked me to get in touch with Amazon and the seller to confirm if delivery was actually made. I have tried to get in touch with Tires-easy but to no avail. The only means was via the messaging platform on Amazon and it would typically take at least 48 hours to receive a response. Presently Im driving around with worn out and unsafe front tires. Its just been an exhausting dilemma.

Clean and fast. Best price I’ve been quoted thus far. Very professional and efficient

Thank you Maveis for coming through with great tires that I desperately needed for my car. Marquita new exactly what I needed and the job happened quickly and smoothly. It’s obviou s that the Manager Jeremy knows how to run the shop as he keeps a very steady workflow and all employees work with smiles on their faces.

Having moved from Iowa, I was in dire need of finding a place to get my brakes and rotors looked at. I brought my car to Mavis in November 2020 and got excellent service and repairs. I even came back for my oil change and planned on having this location be my go to location. However, by only June 2021, I need to replace my rotors and brake pads once again. How can that be the case?? Regardless I brought it in to get it repaired, they told me it would be worked on right away but 4 hours later I’m still here waiting, only to be brushed off by one of the associates (Corey) in a condescending tone of how car service is not like fast food service, how I needed to be patient, that my car was so rusted that he didn’t want to rush the repairman and so on and so forth. Additionally, when I told him I wasn’t informed of the time or length it would take and I had somewhere to be, all he told me is that I could take and Uber and leave it with them or just keep waiting and before I could respond, literally spoke to the person behind me “how can I help you”. All I wanted to know if it would take an additional hour or two, not get a condescending lecture about the condition of my car, my inability to wait, etc etc. Afterwards, he attempted to show me the underside of my car and when I refused (because I knew how rusty my car was and I was already upset about the interaction) and had a conversation with me about our interaction, as I began writing this review, that was an essential “I am sorry you felt that way” and “I am sorry that our personalities didn’t mesh” and so on and so forth. He told me he got great reviews, encouraged me to look him up and so forth, and out of the 100+ he’s had, I’m probably the only one that felt this way. And that I can write my review and he’ll take it up with the district and so forth. While I know that I can’t hold everyone to the same regard, and it was unfair of me to ask that my car be addressed quickly. But for spending over 600$ here, I didn’t need to be spoken with condescendingly (evident by the way he spoke to other MEN that came in as compared to me) feel less than/embarrassed or with an overall disregard and I really didn’t need to cry in a car repair shop on a Monday. I guess next time I’ll just send my boyfriend.

Sheila did a great job with my vehicle! The tires were priced lower than the other shops in this area, and while I thought I needed new brakes she called to let me know they were fine and I just needed a brake flush! Most shops would sell you the more expensive service even if you didn’t need it. Repairs were done quickly and within their price estimate and time estimate. I’ll be back!

Absolute worst car service I’ve ever experienced. Came in to get a slow leak fixed. They told me there was a nail in the tire, then told me there wasn’t and said there wasn’t a leak at all which was BS. The wait was forever and the staff was unhelpful. I ended up taking my car and leaving. Also told me brakes were bad.Went to Goodyear, they patched the leak in my tire and told me brakes were fine.Sexist, rude, useless and unqualified.DO NOT COME HERE UNLESS YOU WANT TO BE SCAMMED!!!!

Corey & everybody else took SUCH great care of me today! They were able to get my car serviced in a timely fashion & were super professional & welcoming! I’ll definitely be returning for any needs in the future! Y’all come check them out!

Ive bought tires and had service work done at Mavis on Cheshire Bridge for several years now. They are always courteous and do the work quickly and at a reasonable price. A year ago I got a nail in the sidewall of one of my tires and ended up spending a third more at a competitor (with indifferent counter staff) for the very same style of tire. Always been back to Mavis since. And recommend you take that option too, theyre great people.

Over inflated new tires by 15 lbs each causing other issues which I now have to pay to have fixed. They were very polite.

I want to use the opportunity to say a very big thank you to Ms Marquita at this location on two occasions her customer service is first class has been very professional and has a way of making you feel at home. The prices are also very decent.

What a pleasure it was to do business with the staff at Mavis! I was pleasantly surprised that they were even open today (yesterday was the 4th of July, so a lot of businesses are closed), but they opened exactly on time and I was greeted at the door by a lovely young woman who assured me that they could get me on the road without a long wait. She went out to take a look at my flat tire, and gave me several options for replacements. No upselling, just tires that ranged in price and performance. It was less than an hour from the time I walked in to the time I drove away. You cant ask for better service, and both employees that I talked to were very helpful and competent.

Jeremy got me in and out i love this shop best in the city

Ishmael and Marquita were a great help. They provided me with fast and professional service. I felt welcomed and that they genuinely cared about my service issue. I will definitely be back to purchase my next set of tires!

Marquise was excellent serviced me immediately I would come back anytime

Jeremy absolutely took care of me and my Chevy Sonic! I came in with a tire that kept deflating and they were able to do an amazing patch job in less time than they originally expected and they were even courteous enough to keep me updated on the process and allowed me to walk out with the complementary service. GO TO MAVIS! They will make you feel GREAT!!!!

Oh man, my experience was nothing but excellent from the moment I stepped in. Special kudos to the two super-helpful staff members Markitta & Jeremy as they both made extra-sure my damaged tire got fixed promptly and that I was being taken cared of. So of course I made sure to learn their names to thank them personally > Bravo Markitta & Bravo Jeremy!

Marqutia and Jeremy were the best, couldn’t have asked for better! Hooked it up!

I was traveling for an event and caught a flat tire a few days ago. Marquita was awesome, she was very polite and fast with making sure my car was fixed so I wouldn’t be late to the event. I really appreciate her for help me and I would recommend taking your vehicle to list location. Quick service and caring staff.

Thank god for Jeremy and Marquita!!! After a long travel they made it possible for us to finally make it home. There excel customer service help ensured me and my family that we called the right place.