Ordered a hood through Summit Racing, which used LKQ (Keystone) Atlanta to ship me the hood directly. The hood showed up damaged in the flimsy, white, outer cardboard wrapping. Needless to say the hood was damaged because of a lack of protective packaging.Summit Racing placed an order for a replacement hood. I asked them to have the hood packaged better, and they said they would note it in the order.The second hood showed up in a giant outer cardboard box. The outer box was not in good condition, and the hood was inside, in the same white cardboard wrapping as before. No extra protective wrapping as requested.If you all are not going to package items better, then dont even bother shipping them out! Who wants beat up auto body parts??? I dont!
Very helpful and great customer service
Still havent received my parts that were ordered two weeks ago.
Great place for auto body parts and supplies. Ive been a customer for 30 years
Quick unloading
Delivery drivers are on point, always knowledgeable about their deliveries, pick ups and returns process. Parts arrive on time and handle with care. Very professional service.. shout out to our frequent driver, Antonio.
I placed an order for a part and paid for it. I was having difficulty picking up the part due to my schedule but was assured that the part would be there until I could retrieve it. Last week, I go to pick up my part only to find out that my order has been canceled but my money has not been refunded. A new order is placed and Im assured that my part will arrive within two days. I go to pick up my part, again the order has been canceled and the clerk does not know why and no explanation or apology given.
Good Used parts .All of the dealership use them
This place is something else. They are not professional like they should be. You go to pick up a part its everywhere. It should not take 45 minutes to pick up a part with a paid invoice
Awesome!! Nice place to be employed 👌
That was my first experience taking apart at a place like that. I had to drive to the end of Highway 166 to its other location to pick up my part. It was a good experience, everyone was so helpful, and the part ended up being even cheaper than what was quoted.
They are the best in the area. You are usually in and out for very few minutes. I highly recommend their services.
At this time unsatisfactory, I brought and paid an engine which should have been delivered by and still no engine in a timely manner. I placed several phone calls and customer service was very bad,I had to return to place of purchase in efforts to get this resolved. I still await delivery.
Who ever is taking orders over the phone need to find another job. They dont no what there doing.Had 2 go back 2 times 2 get the rite part
Great products at great price all the car parts u need
Customer service is great up there.
If was very nice and the customer service was super great
Best all around customer service and the receptionist Nicole is very professional
Automated service kept putting me on hold. When I finally got thru a rep put me on hold and the phone hung up.
Bad costumer serviceI order a wheel for my truck, supposed to be there on a Wednesday and when I got there to pick it up they didnt found it.Waste of time!
The best customers services
Everything you need for your vehicle!
Spoke with a young lady by the name of Tara which buy the way didnt leave me on hold for almost 10 minutes great customer service..Call back got a man representative who told me a totally different price from her and when I told him that wasnt the guote I just received, he tried to change and say his quote was for a longer warranty on the vehicle.Get out of here with that always want to scam women.I know he seen the 6 months warranty as well as the 12 months.
I got the right part that I wanted
Their driver is horrible. just a mouthy little smart mouth.
Needed a new mirror and they got it for me in less than 5 minutes.
Had my part in stock, at a price that was music to my ears!!
Had the part I needed for Victor.
Good perchase
Had the parts I needed.
Great place
Very good!!
Is good.
Great Environment!!!!
Good
Good service
Delivery