Great website, which provided detailed schematics with part numbers. This helped me find the exact parts I was searching for. Great pricing and shipped to my door quickly. I will definitely be a returning customer.
Bought the left side bumper valance that supports where the muffler tail pipe comes out and it fits perfectly. Very pleased with the quality look and the service was excellent. I will definitely use them again. Thank you Jim Ellis Mazda.
Always a fantastic experience and great customer service. I’ve come multiple times for service appointments and they are timely, kind, and clean.
Im not super happy with how my experience has been. I ordered a part for my Mazda and then I received an email stating that the website list price for the part was less then the actual part cost. It asked me to pay the difference or cancel the order. I feel like this company should have honored the list price instead of trying to get 20ish dollars more for a 60ish dollar part.
I ordered some parts from another oem website and they said they couldn’t get them. Jim Ellis had the delivered very quick!
They ship pretty fast for control arms, sway bar links, nuts n bolts. Will be doing business with them again no doubt.
I looked for my part and Jim Ellis came up. They were unknown to me at the time. The price was good and they shipped it fast. I will look to them for any parts I might need in the future. Great experience.
Great place. Super fast service. They had my parts to me so fast! Highly recommend.
Ordered a OEM Mazda 6 wagon sport pcv valve received item in good packaging and ahead of time Thanks
Bought some hardware for my project Miata from the fine folks at Jim Ellis. Parts were decently priced and shipped quickly with good communication. Would do business with again.
The transaction was excellent in every way. It exceeded my expectations.
Very competitive pricing and parts were delivered within 5 business days. Cant ask for more for original genuine OEM Mazda parts.
My car is a weird one, so Im glad to have found these guys. Fast shipping, even with correcting the incorrect address I put in. I was also very impressed they refunded an extra component that came with the part I ordered since they knew I wouldnt need it.
The best place to buy mazda parts! Excellent communication, safe, very fast shipping. Super recommended.
I ordered a part (fender trim) online. It was appropriately priced, promptly shipped, well packed and exactly what I needed.
Great place to obtain spare parts Very good attitude and fast communication
Contacted Jim Ellis after a part i needed had been backed order for a long time. He reviewed the part, ensured it was proper for the car and completed the order in short order. Item was received quickly without issue.Kudos to Jim Ellis and the gentleman that assisted
I was asked to review a part I have yet to receive; I guess Jim Ellis Mazda thinks I should have received the part already, but I have not. And this is why only 4 stars - the shipping takes too long. The order was placed on February 7 and the part was not shipped (meaning ready for carrier pick up at the shop, not actually in the mail) until February 15. It is now the 20th and I have yet to receive it.Other than the time it takes to leave this shop and arrive at my doorstep, I have zero complaints about JE Mazda. The site is easy to navigate, user friendly, and the parts are always right. Prices are competitive as well.
So far its been a positive experience shopping with Jim Ellis Mazda Parts Department, their website for parts shopping is informative and easy to use. My orders generally take about 5 business days to process, and theres emails sent along the way letting me know its in the works.I appreciated them canceling one of my orders due to me ordering the wrong part for my VIN - this saves money and time, so its a great process they have going on.
Quick and easy ordering, part was also around $30 cheaper here than other online stores. I even ordered extra parts that were included with the fender moulding, they reached out by email and informed I would receive a refund for those parts since I did not need them. Shipping was quick as well.
Ordered part of my exhaust from them online to be shipped. I had some questions about shipping times and they were quick to respond. Very polite, helpful, and professional.
Searched all over California for parts for my 2001 Miata LS. Only found them in Georgia...at Jim Ellis. Wasnt sure of the Part Numbers but the parts department helped me find that correct part...even down to the right Color!!. Then a few days later, the parts were on my doorstep in California!! Plus, they were the right parts for my Miata.
Ordered some parts online. Service was great and correct parts delivered on time. Parts breakdown was a huge help finding the parts I needed.
Product shipped quickly and non needed parts were able to be returned with ease. Great people to work with. I will see them for future auto part and service.
I may have reviewed this before, but heres a brief synopsis (I hope): I originally ordered the wrong part for my vehicle--and even then, Todd informed me that I was ordering stuff I didnt need anyway. He refunded the cost of the extra stuff and is awaiting the part I ordered incorrectly. Meanwhile, I found the correct part, and it was shipped quickly. In fact, it arrived sooner than expected. I took it out of the well-packed box, and snapped it right on to my vehicle. Fits perfectly. When I return the incorrect part for my refund, I have come to expect no less quality service than I already have. Again, THIS is what customer service SHOULD look like.
Good prices on OEM parts. Followed up to verify options on our car to make sure the proper parts were ordered.
Very knowledgable sales agent, friendly service, fast shipping. thank you.
Ive placed 3 orders with Jim Ellis Mazda Parts in the last 3 or 4 months and Todd had each one shipped and delivered quickly and accurately. Thanks Todd
Absolutely amazing best place to get oem parts
Very satisfied with availability and prompt service.
Good price on item and communications is good too
Ive bought parts from them over the years. They are just as responsive on small parts like this as they are on large parts. This is a good company to buy from.
I highly recommend buying parts from Jim Ellis Mazda, I ordered some hard to find transmission fluid for my car, it was the best price around, and super quick shipping even with the shipping delays the whole country is experiencing. I will definitely be using them for all the parts I need for my car in the future and I appreciate their service.
I purchased some Mazda OEM Transmission fluid M-5 from from Jim Ellis Mazda online had no issues what so ever the price per quart was fabulous and I had it by the next evening I live in Trussville ALGreat ServiceThank YouMark M
Great Service very knowledgeable and shipped out in a timely manner. Will definitely use them again for all my mazda parts
Purchased parts for my mazda pickup from Jim Ellis mazda parts. Spoke with parts dept first an technician very helpful. Went on line order. Good price, excellent follow emails, on time delivery, mazda perfect fit. Very happy with Ellis mazda parts. Thanks, Dale in Blairsville, Ga
Received ordered part faster than parts store appreciate the expedited service. Ended up needing a bit more and also expedited quickly.
Detailed parts diagrams made it easy to find hard to describe parts. Shipping fast
Easy to work with. As long as you know the parts numbers (thats what Google is for, right?) its smooth sailing. Sure, the website is not really useful at all (for some reason, parts catalog just refuses to work) and you need to use other sites to find the numbers, but theyre easy to reach by phone and if they dont have the parts in stock, theyll order for you and call you when theyre ready for pickup. Ive had to use them a couple of times so far (once due to a mishap during maintenance, and another because I needed some accessory parts) and I have been pleased so far.(Obviously, I cannot tell you if they even deliver.)Far cry from other dealerships parts department that wont pick up the phone and impossible to get help even if youre literally inside the building (*cough*WORLDTOYOTA*cough*)
ALWAYS GREAT SERVICE, GOOD PRICES, EXCELLENT PARTS LOOK-UP CATALOG AND DECENT SHIPPING SPEED.
My go to for ordering oem mazdaspeed parts. Cheaper then my local dealer and good customer service
Finally was able to find what i needed. Thanks to jim ellis mazda. Fast service will be ordering from them again.
I have bought several parts from Jim Ellis Mazda online. Having parts catalogs available to view is hugely convenient, parts are always right and shipped quickly. I have tried buying from my local dealers but always go back to Jim Ellis because the prices are better and the service is top notch.
Nice to be able to get OEM parts at discount prices. Great service. Would highly recommend.
Product arrived in a timely manor via US Post Office priority mail. Product is brand new OEM and fits my vehicle. And the price was competitive with other online vendors. I would recommend purchasing from this dealer anytime.
It took a while for them to answer my questions, and never got replies from the emails I sent. But once the purchase was made, the product came fast and it was what I needed.
Great service and and online response, price on part was great but shipping a bit costly.
Easy to use parts fiche and very fast shipping. Ordered parts a few times from them and both times were seamless and easy.
Ordered parts on a Monday, received them 4 days later. Genuine Mazda parts about 20% less than my local dealer. Will definitely use them again.
Ordered parts online for my Mazda 3. Some of the lowest pricing out there, fair shipping rates, and sent priority mail. I will be back for future needs! Thank you!
They delivered the exact part I needed. Their diagrams on the website make it even easier for you to select the correct part. They were able to ship my part to via USPS to our address overseas. Thank you!
A++ seller! Always have genuine Mazda parts and accessories for my Mazda 5. I would gladly do business again with Jim Ellis Mazda!
Shipped fast, thanks!
These guys make it painless to get the parts you need. Thanks!
Very satisfied with the customer service i received from the folks at Jim Ellis Mazda. They were very helpful in ensuring i received the correct part and explained the possibility of any delays in shipment. I received the correct part and with in the time frame given. thanks.
Great place for your truck parts.
Very quick shipping and good price!
Very responsive. Help in choosing right part for my 1994 Miata. Received part quickly. thank you
Great website, fast shipping, moderately sane pricing on oem parts. Loved all of the pictures and part diagrams on the site it made it very easy to get everything that I need quickly.
The correct part arrived in a timely manner in a crushed box with the operating rod for the access key sticking out of the box, about two inches and obviously bent. A supremely unsatisfactory job of packaging a $180 a somewhat delicate assembly. Luckily I could use the old part on the remainder of the assembly.
Easy on-line ordering, not requiring you to select a car or enter a VIN. This was just the ordering experience I needed, since I was ordering Mazda parts for use on a 1988 Ford Festiva built with Madza and Ford parts by Kia!Imagine how they can help you with your Mazda needs!
Quick shipping, had parts in stock. No complaints and will use again.
I have bought from them several times. Highly recommend, Prices are very competitive at or even below aftermarket prices with the bonus of knowing Im getting a quality factory part and will have no issues with the part fitting properly. Will continue to buy from in the future.
When I ordered the part on line it gave me the price for shipping and I paid the invoice. Two days later I was notified by the dealership that in order for them to ship it to me it would be an additional $30.00 over the $37.00 I had already paid.When I was shopping for the part I had found another vendor a little more expensive buy offering free shipping. I should have gone with them because I ended up spending more here. But since they waited two days to notify me I was in a bigger rush to get the part. Beware they lie about shipping costs.
Excellent customer service. This was my first time ordering a part from my mazda, Mike and Andres made sure I received the correct part, they emailed and made sure that everything was good. I will definitely comeback to purchase any other parts my mazda needs. Thank you so much!
Always has the alternative my local dealer has not heard of. I was told by local dealer the entire door handle would have to replaced . They wanted $600 to do this but your sites ability allows to fine Individual parts others say dont exist.
Great no hassle experience getting hard to find parts. Fair prices too along with speedy delivery. Thanks......
Found a new OEM part for less than the equivalent salvaged part. Quick shipping too. Overall great transaction with Jim Ellis Mazda
Dependably quick service on available OEM Mazda Miata parts with good prices as well. If I need stock parts, I automatically head to the Jim Ellis website where the parts diagrams come in handy.
Guy In parts dept. Was a great help. Handling time is slow when ordering on line. Shipping also kinda high.
I was in a pinch and needed a part very quickly to get my car running. They overnighted the part to me for no additional charge! Very happy with the service and would recommend to anyone looking for Mazda parts.
I always receive the exact part I ordered, shipped quickly and packaged securely. Jim Ellis Mazda is the place to get your OEM Mazda parts.
These guys know their parts well, and have a lot of it. Especially those small items that the local parts company and even the dealers dont have. And shipping is quick.....
Great customer service. I made a mistake during ordering and they quickly resolved it. Also, they had an obscure part for my wifes Miata that none of my local dealers would even order for me. Will do business again.
Great prices, and an accurate, quick shipment. They also worked hard to identify and explain an NLA issue. Thanks!
Easy to use Parts manual had my part the same day.
Ordered some parts online, got them few days later, just as described. Fast delivery.
Got the parts I needed for my 93 Miata. I just wish the shipping could be a bit faster.
Used Jim Ellis website part diagrams to find needed part for my 1987 B2200 truck. Found part, ordered part, installed part. Works great!
They have been able to get me all the hard to find rx8 parts iv needed during the process of my rebuild great pictures to help find the exact part numbers i need awesome experience with quick shipping and great customer service.
Quick and easy definitely the best place to order Mazda parts
Got my part about $50 cheaper then if I bought it for list price. They corrected my order to the right part also after verifying my cars VIN number. Might have wasted about $600 otherwise. Took about a week to ship across the country.
Really easy to deal with, very reasonable shipping cost, and everything arrived as ordered withing their stated timeframe. Really cant ask for more than that.
Online catalogs fairly easy to navigate. Quick shipping and interactions with questions.
Great prices and fast delivery. A really great source for Miata parts.
Good selection of Miata parts. Fair prices and super fast shipping.
I have only ever used Jim Ellis for my online oem mazda parts shopping. I recieve it faster than i would if i went to my local dealer [who has no parts for my car in stock] i recommend all my car club members to use Jim Ellis for their OEM parts and you should too.
All parts dealers on the internet are not the same. I used Ellis Mazda after a dealer closer to me had to back order a part with having it posted before I ordered (their acquisition took four days). Jim Ellis Mazda had the part in a day and had it to me several days later. I will use them again
Ordered some parts for my miata, came in quickly without problems. Also seem to be the lowest price for oem parts which is nice
I need a very common ignition part for an old 87 pickup which somehow in spite of describing the part, where it attaches and giving the # off the part, nobody can tell me its name or identify and sell it. They sold me a pickup set because thats what they have, Its not what I need. FAIL. $75 down the tube.
Ordered some parts through the internet site. They were unable to supply some of the parts that I ordered. However, even though they said they would refund my money for the parts they could not supply, Im still waiting weeks later. Every time I call or email Im told to expect it in a couple of days. Ive not seen it for weeks now.
Was able to find the parts for a 2006 Tribute that we need at very reasonable price.
Very fast and efficient and the packing shipping fee was reasonable.
This was a hard to find part and thought I was lucking to find a replacement. Part was received within a week of ordering and fit exactly.
Very good experience shopping at Jim Ellis. I ordered several parts for my 2000 Mazda Miata using Paypal but the dampers were no longer available. They sent me an email the next day and I opted to have them ship the other parts. They refunded the cost of the dampers recalculated the shipping and sent the parts out a couple of days later.
Is good place to get OEM parts and price is good for you Mazda parts
Fast shipping and great communication! Will use again
Perfect fit very fast shipping
Fast shipping for online purchases!