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AutoZone Auto Parts
1208 Moreland, Gresham Rd S E, Atlanta, GA 30316, United States
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AutoZone Auto Parts
Comments
Co
Review №1

I’ve been to this location twice when my car started acting a little funny. My check engine light came on and I was so worried. The staff here were so helpful. I came in and told Cheviah & T about my car troubles. Then, Cheviah came out and ran a diagnostic on my vehicle and walked me through the steps. She recommended that I have my oil changed and gave me the paper work from the diagnostic stating that I needed a sensor changed. I’m so grateful for this place. Thank you so much Autozone!

Ni
Review №2

Great service! Went to Advanced Auto who stated they couldn’t replace my battery because it had rained earlier in the day… went down the road to this AutoZone!The store manager (Arshon) was incredibly knowledgeable and helpful. Also, doesn’t hurt that he’s pretty cute lolThank you!

Ly
Review №3

Tea helped us... she was pleasant and very helpful by coming out and checking the battery and resolved the issue. She provided no pressure when it came to decision making on what type of battery was needed, but did provide her opinion. Thumbs up on her help and customer service!

Br
Review №4

Fantastic experience 🙂 DeAngelo helped me select the right product to fix my AC and even did the work for me.

Je
Review №5

Toya and Arshon helped me out so much today with my battery issue. You guys are so awesome thank you so much store 973

Ma
Review №6

I use this place very often. Usually a good experience. I found a little strange that the assistant told me out of stock on a fuel filter for my vehicle, but the store website says otherwise, and just let me me purchase online,for store pickup.

Jo
Review №7

Terrible customer service. The employees seem to be very lazy when I came in to get some help. I left an item that needed further work in the Morning, they said theyd call me within an hour with an update, and of course i didnt hear anything from them 2hrs later. I called 8 times and was left on HOLD by the same guy each time for over 5mins each Hold. All he has to do is check on my part but it seems too much work for that boy. I spend a lot of money at autozone and this specific location was a disappointment (July 15th, 2021 - Morning/Afternoon shift).

D'
Review №8

Had to go to the Moreland Ave store for a OBD check. Service was quick and accurate. I got my results and was on my way.

De
Review №9

I always have a positive experience at this location. I have been visiting for over 5 years and the customer service is excellent.

Er
Review №10

Great price and customer service

As
Review №11

Arshawn (sorry if I misspelled) was such a pleasure to work with. He was very knowledgeable, efficient and helpful as very accommodating with helping me change out my battery. Excellent customer service! Thank you!

Mi
Review №12

The service was excellent. Fast and courteous and professional. I was able to find what I wanted within a minute of entering the store. Check out was instant.

Ja
Review №13

I was trying to replace an odd bulb on my car. The lady at the counter said she couldnt identify my size using the computer. Rather than helping me solve my problem, she decided to take the next customers in line and let me figure it out myself.The worst autozone experience I have ever had and I will now use Advanced or OReilly.The employee laziness has cost you a lifetime customer.

Mi
Review №14

Good customer service.

Er
Review №15

Very helpful staff

Bi
Review №16

The OReilly just down the street is less sketchy, less crowded, and way friendlier.

S.
Review №17

Helpful polite staff in the early AM

Ch
Review №18

My experience today at auto zone was ok, it wasnt crowded the vibe was kool! I got what I need on time nice people..

La
Review №19

Workers have an arrogant perspective.not very enthusiastic.just that my neighborhood parts store is motivated.go candler park

Ma
Review №20

Arshon the store manager I believe is always so quick, friendly and helpful. He’s helped me replace light bulbs, windshield wipers etc. Thanks for the great customer service always!

We
Review №21

Needed a Battery replacement under warranty. Employee ask me to carry the old battery in and the new one out. POOR Customer Service

St
Review №22

Amazing customer service!!! This place is the one, fellas... trust me!

Mz
Review №23

The customer service was great. They were knowledgeable and helpful.

da
Review №24

Very nice staff.

Mi
Review №25

Very good experience well stop nice people

Sh
Review №26

Very helpful 👍🏾

Ke
Review №27

Told them my issue. Checked my battery replaced the battery, good people, decent service. Will come back.

Ar
Review №28

Slow and very unprofessional

L
Review №29

Slow service and not too friendly, but acceptable for area

Ro
Review №30

Nice, friendly, and helpful.

Ca
Review №31

Friendly, fast service. Great experience. Thank you!

ra
Review №32

Store manager went above and beyond to help replace my battery. Excellent service

Da
Review №33

Always a wait even if youre the only customer. Always seem under-staff. Employee on floor stocking shelves or on phone serving customer, after you walk in hearing phone ring.

Ru
Review №34

Friendly service, big selection of parts

FO
Review №35

Excellent customer service 👍

Xz
Review №36

Their nice and fast

Fr
Review №37

Pretty good! Fast and quick service

ce
Review №38

Would give zero stars if I could. Service was poor. Gentleman at the counter would rather be on his phone making personal calls than try to help me with my car that stalled outside their store.

K.
Review №39

Very easy to order online and pickup curbside! Amazing staff, great experience!!

Go
Review №40

I was impressed with the service at this location. They were friendly and efficient and swapped my battery out within the three year warranty period at no cost to me. The store itself was clean and organized. Not busy during the day. Id recommend going to this auto zone.

Ga
Review №41

Great had what I needed

An
Review №42

It was great

Ka
Review №43

The Best Autozone I’ve gone to in Atlanta!! Winston was extremely welcoming and so helpful with getting everything I needed for my car! Even going the extra mile to run a code test for me last minute! The staff at this location possess the characteristics of a true team! I love this store! Will be back every time !

At
Review №44

Friendly service

AD
Review №45

The cashier smirked because I didn’t know what I was looking for. He offered zero assistance and made me feel unwelcomed...never returning I will be going to elsewhere they are friendly and understand that I know nothing about tools...disappointed!!!

ch
Review №46

Its a miserable experience every time I go there. Never again. I will go to advanced or o rileys for now on.

La
Review №47

Helpful, knowledgeable, and professional staff. Parking lot is a wreck (needs resurfaced several pot holes) and is always trashed. They have trash cans, but they are always overflowing. Only thing that keeps them from getting a five-star rating.

Jo
Review №48

Great customer service

Kr
Review №49

Daniel went above and beyond to assist me with headlights and to determine which bulb needed to be replaced.

be
Review №50

So grateful for all the help at this store! Arshton (I think thats his name) the store manager was so knowledgeable and helped me get my car on the road safely. Thank you!

Sh
Review №51

Tea was very helpful on my morning trip. She pulled my serpentine belt from stock quickly and in the meantime made wiper recommendations and pointed me to tire air caps. Super friendly and a good experience.

Ju
Review №52

Great experience at this auto zone! Took no time at all for them to find the items I needed and Brian offered the best customer service! Fast and amazing !

Re
Review №53

Staff was very helpful

Br
Review №54

Good service, friendly, good social distancing.

Ma
Review №55

Personally, I have had great experiences here. Yes, the line moves a little too slowly, but the people are nice, and try to take care of you. I dont like having to do car maintenance, but when I do, this place feels honest and helpful.

Da
Review №56

Always helpful

Ga
Review №57

Experience was amazing. Robert was so helpful, he told me exactly what was wrong with my car and help me find it in the store. He had me in and out in no time with great customer service. Highly recommenced store to get our car parts!

Sh
Review №58

Cashier was very helpful assisting with I needed

Gi
Review №59

Completely unprofessional and beyond bad customer service. I asked DeAngelo for help in locating the appropriate hydraulic lifts for my hood and he just pointed me to the aisle where they were located. I then found that the product booklet was outdated and when he finally decided to look it up on the computer system, he instead started counting the register’s money, which take it, he had to do it twice since he has bad vision and miscounted. Oh, and he cussed every other 5th word coming out of his mouth... I then lost my patience and told him if could stop doing his end of the day errands, since store was 2 hours away from closing and focus on helping a paying customer.

St
Review №60

Was greeted immediately. I asked for help with changing my lightbulbs for my license plate. The attendant got the bulbs and changed them for me. All I had to do was pay for them. I was very pleased with the service because I had no clue what to do.

al
Review №61

Super helpful they give me the same discount I get through my fathers dealership in Maine all the way down here in GA which is super awesome. plus if your ever in a bind someone can order the part(s) you need online for in store pickup to the closest store to your location. and if the store doesnt have it the will typically send someone to go pick up your part at the closest store rhat has it in inventory. Also there is typically a mechanic hangout outside to help do more intensive repairs like starter, AC compressors, alternators, plugs and wires, etc... or the counter people will know someone up the street or around the corner, just ask...

Si
Review №62

They was fast and willing to help you!!

Da
Review №63

For a good price they have what I need.

Da
Review №64

Excellent service, best Ive ever experienced at an auto parts shop. Definitely my new go to!

Mi
Review №65

The grey shirt manager there by the name of Michael (tall, fat black guy with salt and pepper hair) has one of the funkiest attitudes Ive seen in a while. I made a couple trips to this store in an attempt to fix my truck and on both occasions, he was nasty, short, and unfriendly. As I was waiting to process a refund, I witnessed him slam the telephone down in a customers ear.Im probably not gonna return to this location for the reasons above. I received much better service at the Buford Hwy store in Chamblee.

Ma
Review №66

Excellent service installing a battery. My car had to have the headlight and parking light removed in order to access the battery. The work was done with courtesy and a great spirit even though there were numerous difficulties during the installation.

Si
Review №67

Great store. Employess very helpful I had a bad experience at the one on flat shoals but this location is the best

Ro
Review №68

This store has good customer service, the employees are always helpful and kind.

je
Review №69

Staff very helpful and professional. I appreciate the help (battery, fluids, wipers and tools)

Cy
Review №70

Outstanding service. Parts always available! Knowledgeable and helpful staff! Highly recommend!

Je
Review №71

BEST AUTOZONE IN ATLANTA!!!! (Or ever, for that matter!) The store manager Arshaon deserves a raise - he is amazing!!! All of the employees were helpful, friendly, and VERY professional! Arshaon really does an exceptional job at making this store great. Three different employees greeted me, asked how I was doing, and if I needed any help. Arshaon was very knowledgeable and happy to help me with a part for my car window. I even called ahead and their price for the part was over $30 cheaper than their competitor down the street. They also had it in-stock and their competitor didn’t. Car trouble is never fun, so it’s refreshing to come into a place that is warm, welcoming, and ready to help you get back on the road again. Not to mention that they are extremely knowledgeable and very competitively priced. I will continue to come here for all of my future car needs and I recommend them to everyone with any type of car need. You will not be disappointed. Kudos to Arshaon, the store manager; thank you again for your help!

Ar
Review №72

Best costumer service ever. Ask for James Huggins . Great dude !

Ju
Review №73

Ordered a part on Sat....was told it would be here Saturday night,from forest park store.Walked a few miles to the store on moreland-manager says oh....they forgot to tell us they dont have it.sorry.....After talking with the district manager he called the forest park location that they DID have the part...but it was on a parts truck and they just didnt wanna look for it.that is inexcusable and just bad business.I got my money back and informed the manager I will no longer be doing business with them....why?was simple mistake😀Thats not a simple mistake.bad business and dishonest

Le
Review №74

Arshaon was so helpful to me today. He quickly helped me identify what my car needed, which helped me save hundreds of dollars. I’ll definitely come back here! Thanks, Arshaon and Autozone!

DC
Review №75

Came in and stood for about 10 mins and nobody spoke to me . Its all about customer service and all you have to do is open up your mouth I understand if it was busy but she looked me right in my face and still didnt speak. Never again will I come back to this location .

Ji
Review №76

The three stars is because they didnt have what I needed not because of the store itself.

By
Review №77

The staff was very friendly and helpful and knowledgeable. The wait time was minimal because the staff cared.

Le
Review №78

Very helpful staff and they had the part I needed.

WL
Review №79

Arshon is the nicest guy to help you.

La
Review №80

Bought windshield wipers and the guy put them on in the blustery cold! Thanks so much! Great job! 👍

Ca
Review №81

They was very helpful at this location thanks Deangelo

Ar
Review №82

Very kind staffNice storeThey help me to check the battery

sh
Review №83

Great service thanks to a manager by the name of Sebastian he went above and beyond to make sure I got the parts I needed to get my car moving 👏👏

BO
Review №84

Always helpful. Pretty much everything always in stock, good selection.

Sh
Review №85

Customer service good but very busy causing long wait in store.

Wa
Review №86

The staff here is pretty good. It is not Napa, but good

L
Review №87

Tall black man would not take a hundred dollar Bill,cut you short,fake customer service.advance auto or OReilly better service and parts up the street.🤔😕

Br
Review №88

Looks a lil run down from the outside but the ppl working there are cool

Ch
Review №89

I didnt know that they had one in Forest Park that stays open late. If you got the skills they got the part.

Je
Review №90

Efficient help.

Qu
Review №91

The manager didnt speak neither one plus. I ask them could yhey assist me or did they have some one who could and they said just no very rudely. I couldnt believe how I was treated then . I ask what going on when no customer service and why Im waiting to get assistance they said nothing. I will not be coming there no more my 600 or more a weekakes a big difference.

Sh
Review №92

Very convenient for me to pick up parts

La
Review №93

Good to get your car parts there there price not that bad I go there sometimes

Th
Review №94

..NOT THE PLACE FOR RETURNS...So Im in line (with my return bag in hand) and Im already getting side eyes😒 from the cashiers. They both look up from counting down thier register but say NOTHING. The next customer walks up beside me and I hear How can I help you sir? I started to walk toward the voice, but then noticed he was exclusively talking to the other customer. Once the transaction was over how about this Less Than Honorable Male walks away from the counter! Shortly afterwards..the second cashier says, Youre next..do you have your receipt? Yes, I had my receipt, but no I wasnt able to get my money back cause We already counted our registers down. How easy it would have been to address the issue from the start?

Ra
Review №95

For a second I wanted to honestly sit and wait to see how long it was really going to take someone to assist me after Ive asked for assistant but after sitting for 15 minutes, I decided to move on to another location.

Te
Review №96

This location is selling bad parts which is causing me to spend more and more money and thats not good on my end as well as your end.

is
Review №97

Management as well as cashier was very helpful today as always

Mo
Review №98

The cashier was very friendly and he helped me to get what I was looking for. I really appreciate it.

Le
Review №99

The technician was so skilled and helpful.

Ke
Review №100

The place I trust to get my car and truck parts, but the scanner results for check engines are not always accurate and sometimes the scanner is broken.

Information
24 Photos
100 Comments
4.2 Rating
  • Address:1208 Moreland, Gresham Rd S E, Atlanta, GA 30316, United States
  • Site:https://autozone.com/locations/ga/atlanta/1208-moreland-rd-se.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A973&y_source=1_MjQ2NzI3OS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 404-622-4758
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8:30AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
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