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Rick Hendrick Toyota Sandy Springs
6475 Roswell Rd, Atlanta, GA 30328, United States
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Rick Hendrick Toyota Sandy Springs
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Su
Review №1

Convenient to my home. The service client was very friendly and warm, knowledgeable and took the time to show me services/repairs needed and explain them (and even offered to have me bring my son in as a new driver and show him basic car maintenance). Forgot to do the car wash included with the service/coupon however :/ 10.20.2021 They made this right and good customer service is rare! Thank you so much Rich and Lee of Rick Hendrick Toyota - they went above and beyond to give me a loaner and detail the interior and exterior of my SUV to make up for the original car wash. As a single mama/sole provider to my family often short on time and funds - this was a very special treat for me! Thank you for your excellent customer service! FIVE STARS :)

Na
Review №2

GREAT SALESMAN!! I purchased my first car entirely on my own at 19 years old, my salesman Saint was super helpful and informative. Obviously as a first time buyer I had a lot of questions and concerns, and he addressed and guided me through all of them until I found the perfect car for me. He gave me a variety of options to choose from; from SUVs to sedans until we both agreed on the right fit for me. I went with both of my parents who speak Spanish and Saint was able to communicate all details about the cars, and purchase to them both, which we greatly appreciated. Amazing experience overall, highly recommend this dealership and specifically Saint as a salesperson!

Je
Review №3

Absolutely love my experience here at Hendrick Toyota. Kat was our sales associate and was amazing! Everyone we encountered was so helpful and it was a no pressure atmosphere.

Al
Review №4

I purchased my first car and by working with Edwin, my experience was amazing! He made sure I got into a vehicle of my choice for the best price. Although prices are currently inflated in this time, they worked with me to get the best deal possible and in the end I was very satisfied. This was a very pleasant experience compared to other dealerships as well. Pierre in finance was amazing to work with and Victoria was also amazing as she helped me set up my new vehicle.

Da
Review №5

Awesome!! Robbie, Blake,and everyone one involved made it worth the drive to Atlanta. Best buying experience ever! Will definitely be back! Got a great price for my trade, great price on the vehicle I purchased and all without any hassle. Thanks again to everybody involved.

La
Review №6

Great Experience! I just bought my car with them and it was awesome. They found the perfect car for me, helped me with everything and made sure I was happy with the purchase. Specially thanks to Jordan for all his help!I highly recommend them !

Mc
Review №7

Alex was wonderful in helping me with my car servicing! He always provides a positive experience and makes sure to take the time to let you know he cares! Will definitely be coming back for future service.

Ri
Review №8

I had a great experience purchasing a vehicle from Rick Hendrick Toyota Sandy Springs. From my initial phone call to check on inventory through the moment I drove away in my new vehicle the service was top notch! Robbie Hall was a pleasure to work with, knowledgeable, personable, and kind. I also had a great experience with Donnie the finance manager. He did a wonderful job explaining everything, he was personable, knowledgeable and thorough. Victoria was super helpful when I took delivery and made sure everything was set up to my liking before driving off into the sunset. I am happy to recommend Rick Hendrick Toyota as an excellent purchasing experience. 😊

Ad
Review №9

I came to this branch with my Toyota, Corolla, 2020 for regular maintenance and I found very nice people at this dealer. The first nice impression was Reuben, always cheerful and great attitude from the first moment and then Greeg, who took my information, was very kind. The service was less than an hour in a proper manner. Congrats to this team.

Th
Review №10

My first car in the US and I received the best customer service!!! I will never go to another dealership! Saint Diaz and Paul (the financial PhD guy) made a great team work! Everyone one was very nice all process. Specially bc I had my 2y old son with me, running around and crying. I can’t thanks enough Paul for all his assistance and patience with me. He is definitely the best ever!! I wish can give 10 stars!!

Su
Review №11

Thomas Langan was my Client Specialist and I found Thomas to be knowledgeable, friendly, and interested in my wants/needs. Connect with Thomas for a great Toyota experience.

Pa
Review №12

Hello. My name is Paul Rankin. I brought my truck in for a oil and tire rotation. The staff was very nice. The young lady who helped me was very helpful. She let me know that my truck needed brake pads. Her energy is why me and my vehicles will always be here. I Appreciate the dedication this young lady has for her career. Thank you very much for being such a loyal dealership.

Br
Review №13

This dealership is top notch in every way. When I purchased my vehicle, it was the best and easiest buying experience I’ve ever had. Every person I dealt with was knowledgeable, friendly and went above and beyond to make everything smooth and hassle-free.The Service Department is just as exceptional. They are always so attentive, kind, and fast! The professionalism and high standard of service is unlike any car dealership Ive been to. They truly care about their customers.I will never buy or service a car anywhere else because I can actually trust them. Highly recommend!!

Am
Review №14

Hello, Im so excited to inform you that you have one of the most wonderful personal working for your business. Jordan Sellers is a hard worker. I highly recommend anyone who is looking to purchase a new vehicle to go see him. Jordan Sellers listens to your concerns, wishes, and wants for the type of vehicle that youre looking for. He is one of the most reliable and respectful personnel that you have. I highly recommend Jordan Sellers for any new vehicle.

Ka
Review №15

The service was quick and efficient, even on a very busy day. And Daniel Pistillo in the service department is just the best. He is helpful and honest. Moreover, every employee was friendly and offered help.

Er
Review №16

I recently moved to GA from FL and I’ve been so please to experience an even better service than what I had with my car-dealer in FL. Rob Borre was GREAT!! Awesome personality, great customer service and most importantly I felt like he had my best interest at heart!! I think I’ve found my go to spot for my car! Thank you so much Rob! 🙏🏾

Sh
Review №17

I’m a regular at Hendrick Toyota and have been for many years even when it was Sandy Springs Toyota. I appreciate the good service from my regular service writer Kevin and my mechanic Mathew. The morale in the service dept seems good at this time - Keep working at it!

Su
Review №18

Daniel is amazing. He has been helping me for years and he is one of the best professionals i have ever worked with. Daniel is so accommodating knowledgeable and truly has the best customer service. Toyota is lucky to have him as part of their service team . I will continue to always purchase toyotas. because i know i can great service with Daniel thank you Daniel.susan wolkin.

Tr
Review №19

Great dealership!! Customer service is very friendly and warm. They helped me with all their sincerity. Thank you very much, especially to Ms. Aimara Guerra and Mr. Robbie Hall!!

Do
Review №20

First service was handled efficiently and only took 45min. The express service set up is an excellent method of processing vehicle maintenance. Especially when its just routine maintenance.

Ew
Review №21

Juan Calderón really helped me when I came in for my servicing. He was patient and explained everything I needed to know about my service and future servicing. I really appreciate his thorough help. Great job!

Jo
Review №22

Best Car buying experience I have ever had! Kat was my salesperson and she was wonderful! Very engaged with the entire process start to finish! Everyone knows that buying a car at a dealership can be a very stressful experience, and I was expecting that to be the case. Instead Kat made it a delightfully fun experience! Oh and I love my new car!!!

Al
Review №23

Great place and great staff. Daniel Pistillo was very welcoming and had a great friendly personality . Didn’t wait long at all to get helped and got out quickly.

Je
Review №24

I havent bought a car in 16 years!! I was a little nervous but Robbie Hall made the process so easy!! He helped me find the perfect car for me!! Thanks Robbie!!

St
Review №25

Darrel Dentzler made my Rav 4 experience very pleasurable. He was very professional with no pressure to buy. He stayed in contact with me keeping me informed during the purchase process. I highly recommend Darrel and Rick Hendrick Toyota for your new or used car purchase.

De
Review №26

Very smooth purchasing experience. Kat Cook was informative and carefully went over the features of my new vehicle, guiding me through the process with care and attention to detail. My car actually arrived more quickly than anticipated! All the staff at Rick Hendrick Toyota was very professional.

Jo
Review №27

Time & time again I’m beyond impressed with the quality of service from Rick Hendrick Toyota. Lauren Clifton never fails to one up my last service between her professionalism & attention to detail. Look forward to servicing my 4Runner here for years to come!

Vi
Review №28

Amazing service. Juan Calderon was extremely profesional and helpful. I will definitely come back.

Ca
Review №29

I had an appointment for oil change. Got there on time ( bit earlier), they took me in right the way. Right upfront John (I believe that is his name who checked me in since Lauren was out to lunch) that service was going to take longer then anticipated. Was offered a shuttle to/from my home. Very nice customer service all along. All service advisors help each other. Good team work.Just a bit disappointed my car did not get a complimentary car wash before it was given back to me. But so far, I am liking it! Thank you guys 💪🥰

El
Review №30

Took my husbands car here to get repaired while we were gone on our honeymoon (the car about broke down on the way to the airport). They were very communicative, professional, and quick to address the issue. Extremely satisfied with how thorough their services were in making sure our car was back in working condition. Thanks for helping us out in a pinch!

Ma
Review №31

I had a great experience, everything was easy, everyone was knowledgeable, a big shout out to my salesman Thomas Langan he was very helpful and went the extra mile, Thanks again

Wi
Review №32

Lauren Clifton - AAA rated service advisor! Her high energy, attention to detail, and fun personality add up to a quality of customer service that is rare these days. Thanks for always making my auto service experience a positive one.

Al
Review №33

I had a great experience at Rick Hendrick! Our Sales Manager, Garrett Black, was wonderful! We went in earlier in the week looking for a used 4Runner and ended up coming back to the dealership buying a new 2022 4Runner. Garrett was one of the reasons we came back to Rick Hendrick as he was great to work with!

Tr
Review №34

2nd visit...another great experience! Daniel provided exceptional service again! THIS is my dealership/service center!

si
Review №35

I have had two different experiences with Alex Davidovici and both have been nothing but wonderful and pleasant! Such quick service for my car maintenance (under one hour) and amazing customer service! Thanks also to Nick and John also for making my visit today so easy and efficient! So happy to have such great service :)

Is
Review №36

Juan Calderon has been my vehicle service advisor for couple and has been brilliant. Hes courteous and always willing to work with me. He seeks to understand my vehicle needs and my financial restraints to leave me happy as his customer. For this he deserves full marks. 👏

St
Review №37

Weve been coming to see Daniel Pistillo at Rik Hendrick for years and he always does the best job. Hes a pleasure to interact with, turns work around quickly, and always makes sure the car is in excellent shape. Cant recommend him and the folks in the service department at Rick Hendrick highly enough.

La
Review №38

Dan Pistillo is amazing and is the only person I would ever trust with my car. He has been taking care of my 4Runners for over 10 years now and always provides great customer service and Ive never had any issues working with him. 10/10 recommend!

Ja
Review №39

This was my first experience with the service department at Hendrick Toyota and I’m extremely satisfied.I was amazed at the equipment that they have at the garage entrance that evaluates your alignment instantly without touching your car as you drive through the garage entrance. I knew that my car was handling terribly (Atlanta pot holes) but I didn’t realize it was that bad until I saw the evaluation on the computer.Service advisor Kevin was very friendly, spent a lot of time explaining the issues that I thought I was having with my car, and even walked me back to the mechanic to talk directly to him while he was still inspecting my car. The mechanic was thorough and extremely honest with me. I ended up not needing the repairs that I had expected at this appointment, which saved me so much money.I will be returning to this dealer for service on both of my Toyota’s. I’m very satisfied and comfortable with them. My car handles like new again.Big thanks to service Advisor Kevin Myler for getting an appointment so quickly and being so attentive and patient explaining everything to me.

As
Review №40

This was an amazing experience! Kevin Myler helped me through the entire process of detailing my car and replacing the fuel pump in my car due to a recall. I cannot recommend this dealership more, they are incredibly friendly, have a great sense of humor, and informative!

Am
Review №41

Had the pleasure of working with Mr. Garrett black on my second Tacoma with Rick Hendrick Toyota, he gave me a full walk around of the vehicle explaining every key feature in detail and in a comprehensive way all the while giving me real world examples of the features benefits, he kept me updated and informed through the whole process! Garrett has years of experience in sales clearly demonstrated in his extensive product knowledge and care for the customer, Also worth mentioning Mr. Pierre in finance offered me warranties that would line up with my driving habits and carefully explained the benefits. I left feeling completely comfortable and satisfied with my experience and purchase. Rick Hendrick Toyota is 100% transparent in their business practice and the ONLY dealership worth purchasing from, can’t wait to purchase again.

96
Review №42

This was my first time dealing with services directly with a dealership and it went exactly how I didnt imagine it going in the best way possible. You hear the horror stories of the pricing and the service time of dealerships and their services, but they are definitely worth it. My advisor for the day (and for sure the near future) was Lauren and she went above and beyond with taking care of everything I needed rather than wanted. She had some solid recommendations with specific reasoning and I felt comfortable following those reasonings. Had some minor delays due to mechanical issues, but definitely got everything in working order and kept me updated every step of the way. Definitely an experience, but a good one for the first go round.

Ji
Review №43

I just finalized my purchase of a BMW 440I from Hendricks Toyota. My salesman Blake Lewis was exceptional. He was knowledgeable about the car and did and excellent job in demonstrating its features. He made my buying experience pleasurable and EASY!! I was greeted by several associated as I walked up the the door and all of the staff were friendly and accommodating during my visit at the dealership. Many thanks for making the purchase easy and smooth. Thanks again Blake for your assistance! You are a real professional!

Bo
Review №44

Got in and out quickly. Service advisor Daniel handled everything efficiently and politely.

As
Review №45

Nicole is amazing! She took great care of me and my car. She gave me options to what was needed to be done and explained the services in detail- and so I could understand then.

Zh
Review №46

I took my Camry in yesterday for 20k miles service. The service advisor Alex was super quick and helpful. The crew was fast and got me in and out in less than an hour. They also put my car through the car wash and got it nice and clean. 10/10 will go every time for service.

Ch
Review №47

I have always had exceptional customer service with Alex Davidovici in the Service Department. He knows me BY NAME (how often do you get that?) and he takes great care of me and my Highlander!

Ka
Review №48

Best dealership experience ever! I got a new 2021 Camry and I am nothing but pleased. They were so nice and not pushy car salesman. As a young young female I recommend you get your car from here. We were only in there for a total of 2 hours. Great customer service, immaculate building, and a very friendly staff.I will be coming back here for my next Toyota.

Br
Review №49

My husband and I worked with Kat Lynch when we purchased our Lexus. She was amazing! She took her time with us and made sure all of our questions and concerns were answered. If you’re in the area looking for a car and the best experience please ask for Kat!

Ta
Review №50

This place is amazing! We are a Toyota family and will not go anywhere else for service!We first went here for service with Kevin Myler who makes sure our cars are well taken care of and listened to everything we were concerned about. He is amazing and goes above and beyond for us every time!When it was time to trade in for a new Toyota, Thomas down in sales was so helpful and patient while we figured out what car was right for our family!I highly recommend this Toyota location for all your needs.

Pa
Review №51

Excellent service Daniel Pistillo was warm caring and efficient I will always ask for him from now on thank u many times patty morrison

Da
Review №52

I swear Lauren Clifton is the absolute best - absolutely immaculate service!! I refuse to schedule with anyone else even though the rest of the staff is great as well. Honestly, an unbelievable service experience. Thank you Lauren and the entire staff at Rick Hendrick.

Je
Review №53

I was pleasantly surprised by the service experience I had recently. I normally go in and barely get acknowledged or greeted but I came across a new service advisor named Rob Borre that gave me a new lease on life for this service department. He was professional, knowledgeable and even kind of funny in a quirky way. I will definitely send my Toyota driving friends his way to get top notch help. Thanks Rob!

Ro
Review №54

Quick service. I had an express oil change which included tire rotation, top off fluids, check breaks, add windshield wiper fluid, etc. It was ready in just over an hour. Price: $59. Great service!

t0
Review №55

This was my 1st time using this location (Sandy Springs), and it was so pleasant. From the time I called to make my service appt, until the time I left... Everyone was down to earth and my agent Nicole has the best customer service ever. She treated me like I was a 10yr customer. I appreciate that because I work in customer service and Im big on it as well...

ji
Review №56

I went to the dealership and the gentleman Sam was very friendly and professional. I had a great experience. I will come back to this dealership!

Le
Review №57

I went in for my 10,000 mile routine check up (included with warranty) and fuel pump recall and the whole experience was smooth and straightforward. The man that checked us in and out was very nice and personable. Everyone was professional and efficient.

Br
Review №58

Greg is a solid guy. Very communicative and willing to work with you to get your car fixed up within your budget. He doesnt push unnecessary repairs on you and will make sure everything is done correctly, even if he has to do some of the work himself.

Na
Review №59

Went in to get my car serviced and not only was our attendant friendly and helpful, he offered to run the car through their car-wash as well at no extra charge. It is common at car-dealerships to get given a full sales pitch on things that need replacing, and our attendant gave us a truthful and honest assessment of what hed noticed as well as the comparative figures for purchase options from other sellers.

Ka
Review №60

Very fast service. My car was taken in right away. My representative was Alex D and he was so pleasant, fast and helpful.He got my car in and out very fast!Give Alex D a raise!As I am an older woman it was so nice to be treated with respect, not with condescending attitude.

Ma
Review №61

Daniel is the best! When I took my older car in for service, he did a thorough inspection and ensured that my car troubles were looked into and addressed. I now have peace of mind driving my car and will be going back to Daniel for future services.

La
Review №62

So so helpful today. Aldi Dedric was my lifesaver today.Thank you!Lauren McIntosh

Su
Review №63

Great service. Rob Boorre was extremely helpful and had the patience to hear the issue with my car. He helped take care of the reported issue. I would love to come back to Rick Hendrick for my service needs especially due to Rob :)

Jo
Review №64

Quick service on a Friday afternoon! Thank you to Daniel Pistillo on the great service!

ma
Review №65

Ive been coming here for various of service mantience for my hatch batch and I enjoy Aldijana Dedic for providing good customer care and also explaining the problem since I dont always know what triggers certain issues.

Wi
Review №66

The best car repair experience I’ve had since I bought my Camry XLE here 17 years ago when it was Sandy Springs Toyota, thanks to your new Service Client, Aldiana Dedic! She’s a keeper.

Cl
Review №67

Looked online and then went for a visit. Guadalupe was a great sales person and the whole team worked to get me a great deal on my new Tundra. Drive from Acworth to Sandy Springs and it was worth the trip. Great job Hendricks team. Keep up the great work!

Co
Review №68

Wonderful experience. Lauren Clifton is a saint and made this whole process the best. First real service for my Corolla and gotta say it was exactly the way they said about this vehicle. Easy to maintain and long lasting. Recommend this place 💯!

Ro
Review №69

Our sales person Jared Denson did an excellent job guiding us through the process of buying a new car. We knew we wanted a Toyota because of our experience with owning Toyota cars and trucks. I would highly recommend Rick Hendrick Toyota to anyone that is looking to buy a new or used vehicle.

Jo
Review №70

I came in on a Saturday morning for a recall on my 4Runner. The technician that worked on it did not do their job properly which resulted in me having to bring the car back on Monday morning. However, my advisor, Alex Davidovici, was excellent throughout the entire process, and even greeted me by my name when I first arrived on Saturday. He ensured me that everything would be taken care of and even had the car delivered back to my home. Besides the initial recall work, everything was great and I will continue to choose this location for all of my Toyota maintenance work.

Ad
Review №71

Great costumer service . Every time I come Juan is always very nice and I feel very happy with his service and how quick my car gets done. I truly recommend to anybody that needs a car service.

Ni
Review №72

Have been bringing my cars here for years and they’ve always done great work. Daniel was very helpful! Will continue to come back

Er
Review №73

*Definitely recommend this place*Great service from Aldijana and Cody from the service department. I was very impressed in today’s visit. Very informative and helpful, as well. I will continue to come to Rick Hendrick Toyota in Sandy Springs for any of my cars needs and services.

Ka
Review №74

Aldijana was amazing and so nice. Such a lovely person.

De
Review №75

I am very satisfied with my purchase of a new Tundra. I had been searching the metro area and no one had what I was searching for. I took a chance and stopped by this dealership after viewing one they had online. The truck was actually there and looked better in person. The purchasing process was easy and not an all day event. The dealership was also kind enough to deliver the truck to my home.

Co
Review №76

I came to Rick Hendrick Toyotas service department with a very last minute request, and they completely exceeded my expectations.My wife has never owned a nice vehicle. For about 4 years now, she has always been more than happy to drive her old 2003 4Runner. However, both of us recently reached a milestone in our careers that allowed us to purchase her a 2019 TRD Off Road Premium. Throughout the buying process, she was really interested in the TRD wheels that come on the Pro trim, so I called Rick Hendrick to see if they could help me out.From my very first phone call with Brandon over in parts, I knew I was in good hands. Brandon and Paul went above and beyond with assisting me in ordering the wheels, and they were able to get them for me way quicker than I anticipated. The day I came to get the wheels, a Friday evening around 6pm, I spoke with Giovanny over in service and let him know that the wheels were a gift to my wife for her birthday, and that I was really hoping to get them installed as quickly as possible as a surprise. Giovanny couldve easily turned me away due to the level of busyness their dealership has on a daily basis, and due to the fact that they were closing soon, but instead, he spent 15 minutes with me personally coordinating an appointment for early the next morning just so that I could surprise my wife with the new wheels. Giovanny made my request personal. And he made me feel like a truly valued customer.The next morning, Juan, Giovanny, and Jerry completely took charge of my last-minute request, and went above and beyond with ensuring the new wheels were installed the very next morning. Its circumstances like this one that MAKE me want to come back again. In a day and age when car dealerships typically earn a very bad rap for being conniving, dishonest, and generally inconvenient places, I believe Rick Hendrick Toyota to be entirely the opposite — somewhere I can trust taking my vehicle, and a place I can trust the people. If youre looking for a place to take your vehicle for honest, kind, and professional service, look no further!

ke
Review №77

Such an amazing team! They helped me get in and out quickly. A special thank you to Parker Hendricks, supper helpful and patient with my kids, God love him!! Lol

La
Review №78

Mr. Hall is very knowledgeable and personable which made my experience that more smooth. Which what I’d call him Mr.SmoothI enjoyed every step of the process.

Na
Review №79

Had an oil change today and it went smoothly thanks to Lauren Clifton. I also came in for a safety recall, but there were no loaner vehicles available (my fault for not checking ahead). However, Lauren was able to get the part ordered, and next day delivery! she also got me a next day appointment to get the repair complete. Thank you Lauren!!

Sh
Review №80

Fantastic customer service! I work at a hospital and when I got out of work last Friday I had an almost flat tire. I was able to make it home. I called my dealership (not Toyota) and I had to leave a message. My message was returned the next day around noon. In the meantime my husband called the Toyota dealership and was able to talk to Kevin Myler. Kevin was waiting for us with Juan to take care of my car. The tire was fixed on a Friday afternoon and the biggest surprise was that it was at no cost. THANK YOU for your great customer service and for taking care of the healthcare workers that are still dealing with this pandemic on a daily basis. Kevin and Juan were the highlight of my day for sure and were able to shine a positive light into the start of my weekend with their kindness and fast problem solving attitude. Our work force need more employees like you!!!

Tu
Review №81

I had the best experience at Toyota Sandy Springs location. My advisor was Greg Hawes, he was very informative and the service was quick. They were able to service my car in about 30 mins, I was in and out. He was very professional and offered a lot of good information. I will forever service my car at this location. Despite my bad experience with other Toyota locations in the GA area, I give this location five stars and recommend Greg as your advisor. Thanks Toyota.

Da
Review №82

Kevin Myler provides outstanding Hendrick Toyota customer service for my Highlander. He is easy to reach by telephone or using website scheduling. He clearly answers all questions and meets all commitments that he makes in providing service to my Highlander. He is one of the most professional service representatives that I have known. I would highly recommend Kevin to any Toyota owner.

Ha
Review №83

GREAT SERVICE DEPT at Rick Hendrick Toyota!!We have known and been going to Nicole Delaigle in the service Dept for all our Toyota car needs for about 10 years now. We always receive the BEST SERVICE at the fairest prices every time we visit

Pa
Review №84

Wow. Where do I begin? Lauren Clifton was hands hands down the most professional and friendly service advisor I have ever dealt with. She went above and beyond my expectations to ensure I was satisfied with the service performed. I will becoming back! I haven’t been this happy since I got my boat back!!! Bravo, Lauren. Bravo!

Je
Review №85

Greg Hawes displays the best customer service! He is extremely patient and kind. It was a pleasure dropping my car off with him and getting the services I needed.

Lu
Review №86

Even though I arrived late to my appointment (and no one mentioned or made me feel badly about it!) Alex gave me prompt attention and technicians completed the scheduled service in under an hour. Alex was personable and knowledgeable, answering my questions professionally. Thank you!

Li
Review №87

Today i visited this place to service my car. Robert Boore assisted me and he is the best i have ever met. Customer service and customer satisfaction is his number one priority. I would recommend him anytime to all my friends. Will definitely come back here soon. I wish if i could give him 10 stars. No delays when dropping my car and when i got back he explained everything thats needed on my car so clearly. Thank you Sir for all you do.

Na
Review №88

Kat did a wonderful job helping me find the right vehicle. I would highly recommend you ask for her on your next visit. 🙂

Na
Review №89

Pleasure dealing with Daniel Pistillo....Excellent service!!! :) Matt did an awesome job!!

Ja
Review №90

GREAT SERVICE ADVISOR!!! Gregory Hawes great customer service skills and fast. I plan to bring my car here to have it serviced from now on.GREAT SERVICE ADVISOR!!! John Green great customer service skills. He helped me with getting some touch up paint that I have been looking for and showed me how to use it and touched up a couple of spots for me.GREAT SERVICE ADVISOR!!! Nicole Delaigle great customer service skills. She helped me with my tire selection and informed me of a October special on the tires I plan to order from her.

Au
Review №91

Nicole is the best! Reliable, trustworthy, helpful, and just fun to be around! Its always great to come the dealership to see her because she always has my best interest at heart. Thank you!

Mi
Review №92

I had the best experience! Robbie attended me his customer service is immaculate! I highly recommend him. He is very attentive and he listened to me.

Pa
Review №93

Daniel pistilo was awesome thank you for the grate service

Gr
Review №94

Lauren was a great service rep! She was fast, communicative, got me set up with everything I needed AND was able to address a problem thats existed for a while. Her timeline for repair was on point and most importantly, she did it all with a smile. In fact, the whole team seemed to be in great spirits which brightened my day! I will definitely return and request Lauren.

Sa
Review №95

We walked into Hendricks Toyota and from the start we were met by kind and helpful staff. From there, we spent the next several hours with Kat Lynch as she patiently and thoroughly answered our many questions and walked us through the process. After that, Steve, Bryan Garcia, and Q made every second of the anxiety-inducing process of buying a new car a smooth and stress-free process, with such transparency. It felt like they were supporting and making our dreams possible. Every single person we interacted with today was incredible and kind and made the whole experience truly awesome! We love our new Toyota Tacoma!

Li
Review №96

I’ve been with Rick Hendricks for over 10 years. I love their service shop. I get the absolute best customer service and care there.Daniel Pistillo is my go to guy. I can always count on his smile and great personality. He takes care of his customers and gives me all options before I hit the waiting area.Hendricks has some truly great employees in service department.Thank you Daniel!

Ve
Review №97

Unfortunately, I will not be back. The system that this Toyota store uses is outdated. I went to get a sensor fixed and paperwork was put in front of me to sign and didnt let me know on the last page that my left tire was in red that the tread depth was low. The sales rep kept calling me Victoria. That is not my name and then he stated he gave me all these discounts...there were no discounts on the bill. That is the second time that happened to me at this location. My work number has never been updated although I have given them my cell number. That work number is from 15 years ago. Unreal.

Ma
Review №98

Greg was very professional in getting my car service. Definitely would recommend this location.

Re
Review №99

Came in without an appointment due to a flat tire and Greg Hawes took care of me! He was so helpful and made sure I received the best possible service! Thanks Greg, you’re amazing!

Gi
Review №100

Today I had my first car issue but Alex Davioich in the service department made sure that everything would be taken care of. He asked the right questions, was attentive to my concerns and had patience with my limited knowledge. He promptly offered to do a quick service check and cleaning (bonus!). Im sure the whole staff exemplifies these qualities but I would make sure to ask for him if you find yourself with a car problem. Thanks again for everything.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:6475 Roswell Rd, Atlanta, GA 30328, United States
  • Site:https://rickhendricktoyotasandysprings.com/?utm_source=weblistings&utm_medium=organic&utm_campaign=hendricklocallistings
  • Phone:+1 404-476-3921
Categories
  • Auto broker
  • Auto body shop
  • Toyota dealer
  • Auto parts store
  • Auto repair shop
  • Car accessories store
  • Car dealer
  • Car repair and maintenance
  • Tire shop
  • Used car dealer
Working hours
  • Monday:7AM–7PM
  • Tuesday:12–6PM
  • Wednesday:7AM–8PM
  • Thursday:7AM–8PM
  • Friday:7AM–8PM
  • Saturday:7AM–8PM
  • Sunday:7AM–8PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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