Worked with Brian S. and couldn’t have been happier. He had the car I called about brought around for inspection so when I arrived, it was front and center. We test drove it and he ran me through all the onboard tech, and believe me, there’s no shortage of on board tech in these machines. Very knowledgeable and easy to talk to. They made it feel like a truly special experience and it was exciting to finally take delivery of my new A6!
I called Audi atlanta simply for a question. I planned on buying from carvana / car max and was interested in Audi care. I connected with brian where he taught me CPO is the way to go and that he would do his best to work with me on budget! He was able to show me a vehicle that wasn’t even listed yet. And to top everything off, he got me an amazing offer on my trade in. One of the best experiences I have had dealing with a car dealer. His communication is top notch and I can tell he is willing to go beyond his means for you! I would definitely recommend Brian to anyone. Great employee
My wife and I had an awesome car buying experience! Brian Spaner, our amazing salesman, really made our experience seamless and enjoyable. There was no pressure or rushing throughout the process. Brian was very thorough, and he did a great job focusing on what was most important to me and my wife, which landed us in the perfect car! Brian ensured that the car looked immaculate for pickup and he explained the car in detail, as well as made sure my wife was comfortable before driving it off the lot. Our finance manager, Patrick, was equally as thorough, and super nice!! Brian took us over to the service department and introduced us to Ryan. Ryan was willing to answer all of our questions and was patient with us as we many questions about the service department. Overall the team at Audi Atlanta was truly FIRST CLASS! They really know how to treat their customers. We couldn’t have asked for a better experience! We will definitely be working with Brian again with any future car purchases! We suggest you do the same! Thanks Audi Atlanta!
An absolutely wonderful car buying experience! Justin at Audi Atlanta is one of the best in the business! I’ve have dealt with a lot of associates at various dealerships in my day but this has by far been the best experience I’ve ever had purchasing a vehicle! Justin not only made sure that everything was taken care of before I arrived at the dealership but also customized my sale so that I didn’t just feel like a customer! Welcomed me to the Audi family properly! Sorry BMW, you just lost a faithful customer!
Congratulations to Courtney Howard - for the excellent presentation made at the Campus Wide Walk Around Competition. And my complements to the Jim Ellis Group for putting the event on in the lobby area with third party judges from the community.Though I was there for a service related product improvement issue, I was intrigued to hear how a professional delivers a presentation. Each of the presenters were very knowledgeable and able to deliver the information in a style that was indeed above other competitors. But one representative delivered the goods.This presentation took you on a journey, engaged me as a listener from across the lobby, and converted data points into caring statements. For those of you who have the fortunate opportunity to shake hands with Courtney Howard of Atlanta Audi, I dare you to try and come away thinking you are not appreciated.
The best dealership! We’ve worked with Cortlin many times over the past few years and she has always been amazing! Definitely come here and ask for her if you are looking for a new car!
I had an excellent experience with Brian Spaner in sales and De’andre Holton in the business office. I purchased a CPO Audi RS5 from out of state and Brian made the entire experience seamless and streamlined. Brian arranged transportation of the car and it arrived at my home in immaculate condition just 2 days later. 5 stars. Thank you Team!
I went to check the Q8 out and I came out 3 hours later with a beautiful car ! I had a wonderful experience with Brian who helped make this experience enjoyable and so easy! The whole team was very transparent through out the process and honest which is very important to me. I hope I continue to have the same amazing experience by the service team. They do definitely look friendly and helpful.
Brian Spaner and Ryan Barry are great. Brian, from the first time he met me tried really hard to get me the car I wanted. Ryan, has been great with my service needs. I love my Q8. Thanks again Brian!
Julian was absolutely incredible. His patience and professionalism made buying a car a smooth and comfortable experience. His diligence to find exactly what we wanted was so refreshing. I recommend having Julian at Audi find the right car for you! We are so happy with our purchase. Thank you Julian!
Absolutely amazing experience; they are the definition of amazing customer service. Everyone there was so kind and welcoming. Brian and Pete were absolutely exceptional. They went above and beyond to help us find a car. We never once felt that we were being pressured. They were extremely patient and accommodating. We 100% will be back for our next car from them.
Mr Rob Waggoner is a truly blessing from Audi Atlanta I bought my RS-5, SQ5 and Q8 from Audi Atlanta and atmosphere and customer service is absolutely mind blowing. They always make all purchases and services smooth like no other dealership does. They go above and beyond for customer satisfaction. It’s truly feels like family own dealership. Best dealership on planet. Would not buy any other car from nowhere besides audi Atlanta. Will be always ring lover!
We truly had the best car buying experience we’ve ever had at Audi Atlanta. Brian, our salesman, truly made our experience seamless and enjoyable. We didn’t feel pressured or rushed, he was extremely thorough, and he did a great job focusing on what was most important to me and my husband. He explained the car in detail and made sure I was comfortable before driving off the lot. Our finance manager, Patrick, was equally as thorough, super nice!! Brian introduced me to Ryan in the service department who calmed my fears when he willingly and patiently answered all of my questions about the service department. (I was traumatized after dealing with the service dept at the Jeep dealership). The team was just truly TOP NOTCH!! The dealership embodies everything you would think of when buying a luxury vehicle and they really know how to treat their customers. Couldn’t have asked for more!!
When I began preparing for my next car purchase I shopped around due to supply chain issues. However, I was quickly reminded as to why I always work with Louie at Audi of Atlanta. Louie is very knowledgeable, fair and easy to work with. As a single female, I felt completely comfortable working with Louie, Cortlin and Quintin. They made my transaction as smooth as possible and I was in and out in record time. I highly recommend Louie and his excellent team for anyone looking for a new or used Audi. They are a car buyer’s dream team!
Really nice job by Brian Spaner and the entire Audi Atlanta team. We had a lot of questions and Brian took the time to answer all of them and provided great advice along the way. I definitely recommend Brian for your Audi needs.
Bernardo and Lee were amazing and made the car buying process super easy! They were very helpful and patient. They answered any questions had and really took the time to show me everything so I knew exactly what I was getting and for a great price. Bernardo took his time to explain everything about the car and lee was so patient and great with the finance part. Definitely the best Audi dealership in Atlanta! Thank you so much I love the new car!
Entire purchasing process was completely stress-free! Julian was an excellent salesman - very personable, thorough, and didnt pressure us at all. Overall atmosphere at the dealer was also very welcoming. Would definitely buy here again!
We had a great experience with Audi Atlanta! Micah was super communicative throughout the purchasing process - even reaching out on his days off. This was especially important in a market where demand is so high and cars are moving so quickly. Love my Q7 and appreciate how smooth the process was with Chris and Micah!
Working with Jim Ellis Audi was a great experience. I was introduced to Rob Waggoner (General Manager) via a family friend and he took amazing ownership of setting me up with a hard to find Q8 due to the chip shortage. Upon locking in the vehicle he introduced Brian Spaner who would be the sales representative for my purchase. Brain was eager and excited to make all my asks happen. Thank you Brian for your energy and passion surrounding relationships and assisting in all aspects of a car purchase.
I loved working with Brian Spaner, Audi Brand Specialist and De’andre Holton, Business Manager at Audi Atlanta off Peachtree Industrial Blvd. Brian took his time with me in searching for the exact color, trim and packages for my new Q7. Brian continues to check in with me to ensure that the vehicle was configured to its fullest and for me to enjoy the infotainment and features. I definitely will recommend Brian and De’ Andre at Audi Atlanta.
These guys are the best! When I showed up to the dealership at 7:30 in the morning, my intention wasnt to buy a car. I just wanted to quickly test drive a car I was thinking of getting. When I called to ask about the particular vehicle, I was introduced to the sales manager Gerry, who recommended that I work with Brian Spaner. Usually I dread the dealership process, but Brian actually made it fun. This car I was looking at was unique in that he knew the previous owner. He assured me that the car was in good hands, went through the maintenance history very thoroughly, explained that it was a previous lease, and took me for a very fun test drive. That gave me the peace of mind that I wouldnt go wrong with purchasing the vehicle. I was swiftly brought to the finance department where I worked with the finance director Lee Andreica to create a great deal. Lee really went above and beyond to make sure that I had the very best deal he could get; I still cant believe the deal that I got! While all of this was happening, my new car was getting detailed because Brian wanted to be sure that I got the best dealership experience. He introduced me to everyone I would be in contact with while I owned the vehicle, including a service consultant Justin Jackson and giving me a tour of the parts department. All in all, this is probably the best dealership experience I have ever had. You can really tell that the team cares about their clients and wants to do everything they can to help them. Please, if youre considering an Audi or any car from their lot, work with them. You will not be disappointed.
I leased an Audi when I first moved over here from the UK through the foreign professionals scheme - being one of few garages that would allow me to with no credit.From start to finish the whole process was great and the staff super helpful. Brian was great at the end of the process for me. Would highly recommend
I am sooo excited as the new owner of a slightly used Audi A8L and being welcomed into the Audi Atlanta family. Rick, the service manager, figuratively rolled out the welcome mat to me by pairing me up with members of his A-team, Justin Lloyd and KC Ansley, who patiently worked to get my vehicle syncd and integrated and to bring me up to speed on how to operate the vehicles multiple, luxurious functions. Great car, great service center, and wonderful people to to help me live the dream.
I had the best experience of buying a car at this dealership. Brian Spaner was my sales person. He went out of his way to educate me about the car and then to advocate for me with his associates on why they should help me get into this car. Patrick and Gerald were very accommodating in making things happen. Thank you for everything. I will always stop here first even though I live 200 miles away in a neighboring STATE!
Thank you to Brian for making my car buying experience ridiculously easy and painless. Went in just to take a look around at inventory and Brian greeted me from the moment I walked in the door and took great attention and care to show me every possible option for the two models I was considering, along with lease and purchase options. He listened carefully to my vehicle needs and we had a fun time driving vehicles around. Never felt rushed or pressured which was amazing. He had the perfect car in mind and the rest is history. Thanks so much Brian!
Julian was incredible to work with! He is so enthusiastic, patient, and extremely knowledgeable. What I liked most about working with him is that he isnt pushy, instead he professionally guided me along the way. I highly recommend working with him!
I went in yesterday to get my car serviced with the help of KC Ansley (he is very helpful, transparent, friendly) would highly recommend and walked out with another car with the assistance of Brian Spaner. Brian was wonderful and a delight to work with during the process and made my experience buying a new car very pleasurable, relaxing, and exciting. If I get another Audi in the future I will buy it from Audi North Atlanta and request the assistance of Brain.
Its not often I write a review, but Audi Atlanta deserves to be recognized for their outstanding service during a recent car buying experience. Big thanks to Lewis who made the selection and test driving a joy and so easy. He took the time to listen to what we were looking for rather than go on and on about the features of the cars. And another big thanks to Justin in the Service Department who was always so helpful, communicative, and detail-oriented. Both of these guys are major assets to Audi Atlanta. Its hard to find outstanding service these days. So thank you again!
Julian was the best! Easy no pressure professionalism that made whole experience enjoyable. Was able to relax while he handled everything. Absolutely recommend 1000 times over.
I traveled 8 hours from West Virginia all the way to Atlanta just to pick up my brand new 2021 Audi RS5! My salesman was terrific! Diana was awesome, was on top of everything and was very quick getting me any information it was I asked for. As a senior sales consultant at another dealership I can say you guys have a good one! Thank you all for everything and a super nice ride! Make sure Diana gets her praise!
I could not be happier with my experience at Audi Atlanta. I put in a request for information late Monday night to get info on one of their cars. By 8 AM, Tiana Chichester, an Internet Sales Manager, reached out to me with the information I requested. She sent me information for financing and gathered all my paperwork before I arrived to drive the car. They took my bank qualification letter and worked hard to get me an even better loan for my car!Once I arrived at the dealership the whole process took less than 2-hours! I am so happy with my purchase and the service I received!I have been car shopping for a while and this was by far the best and fastest service I experienced.Thank you so much, Tiana! You made buying my first Audi a dream!
We had a great experience dealing with Brian Spaner as our sales associate at Jim Ellis Audi. He was very professional, knowledgeable and most importantly patient with us. This is our 1st Audi purchase but our 3rd Jim Ellis purchase. We highly recommend Brian in Sales and Quentin in F and I. Great team.
Easily one of the best car buying experiences, ever. A huge shout out to Justin Lloyd at Audi Atlanta who was super responsive, extremely knowledgable and just a great guy to work with on the purchase of my 2020 CPO Q8. Amazing ride and even more amazing, I was in and out of the dealership within 2 hours from the moment I arrived, test drove, negotiations and execution of papers. If you are in the market for an Audi, Justin is your guy, no question! Thank you, Justin and Audi Atlanta!
What a great experience from start to finish. I was lucky enough to be able to deal with Brian Spaner. I found Brian on Cars.com when I noticed a new listing for an Audi A7. Even though he was going to be off spending time with family Saturday he made sure to have the deal worked up through a colleague. We agreed on a price Saturday afternoon- I made the trip from SC to Atlanta Sunday night and they had me in my car and on the way home Monday before lunch. Everyone I dealt with from Brian Spaner to Antonio Medina in finance and Claudette Reynolds in administration were just straight forward and professional. I am a car guy and buy new cars every couple of years and this was hands down my best experience in a long time. Make sure to talk with Brian Spaner when buying a car from Audi Atlanta! Thanks again Brian!
Thank you to Justin L. for a seamless car buying experience. From start to finish, he was attentive, professional and knowledgeable. He communicated well and very quickly. I am very pleased with my purchase and the service that I received. Thank you again!
Julian Mesika executed my purchase. The key performance indicators I noticed are exceptional professional quality, verifiable knowledge of the Audi product, humbled and didn’t rush or attempt to forced me into a purchase. The young man has a promising future ahead if he chooses to continue along the path. I’m an experienced Audi buyer.
I recently bought my new Audi A6 from Brian Spaner. He did a fantastic job making sure making sure my transaction was smooth and fast. Has has also done a great job following up to make sure everything is going well and that I am happy with my car. I would definitely recommend Brian and will be giving him another call when I am ready for my next purchase!
The car purchase experience was fine, same as all dealerships. However, at time of purchase the technicians did not include my lug nut lock which is an expensive part I recently learned about. This weekend I had my first flat tire which could not be changed as the lock is missing. This lead to expensive towing and tire replacement, for what couldve been a tire patch (much cheaper). Once I learned this part was missing from my car I inquired with my service team and the dealership. The dealership acknowledges that they are at fault but will not provide me with the lock now as I bought they car over a year ago. I have spoken to Jim Rosser (service manager) at length about this and he has provided very inadequate customer servicing.I probably wouldve been an Audi customer forever but due to the all around poor customer service and expensive mistakes from their team, my next purchase will definitely not be with them.
Thank you Justin! Dealing with this firm has been an absolute pleasure. They are able to gain your trust rather quickly by simply being themselves.Im a super analytical person and their patience is second to none.
Cannot say enough positive things about our experience purchasing our family car from George Katergaris at Audi Atlanta. My husband and I knew that we wanted a Q8 and he made it happen for us. We have had our Q8 for almost three months now and absolutely love it and how seamless the car buying experience at 9 months pregnant was. Thank you George and Audi Atlanta for your wonderful customer care and we look forward to more positive car buying experiences with George in the future.
Just wanted to give a shout out to Justin Lloyd for being the most knowledgeable and friendly sales guy at Audi Atlanta. Twice he has patiently helped my husband and me better understand the operating systems of our Q7. We are enjoying our car and Justin is definitely an asset to your company.
We had a great experience at Audi Atlanta! Upon arrival Claudette Reynolds quickly took our name and the model we were interested in and almost immediately Brian Spaner assisted us with looking at what we wanted. Brian also took the time to show us options with attention to detail on what our priorities were. The communication both during and after signing was excellent. We were comfortable throughout the entire process. It was a pleasure working with the team at Audi Atlanta.
After deciding which Audi I wanted, I went to my local Audi Nashville dealership. Unfortunately, they wouldn’t give me the time of day. After a bit of searching, I found one at Ellis Audi Atlanta. After a brief chat, Arthur Pigford followed up with me and sought out the car that had not even hit the lot. He secured the deposit for me and made sure to keep a “hands off” status on her until we could get all the papers signed. He delivered all he promised. The car is even more amazing than I had hoped. Thanks again for a great experience!
What a great experience from start to finish. Our salesman Brian was on point throughout the process. I called at 7:30am and when we arrived at 9:15 he had researched the Q5’s we were interested in and was ready to show us the cars. He kept us informed during every step, we always knew what was going on. I would highly recommend this dealership and especially Brian.
Had a wonderful purchasing experience with Chani in sales and Quentin in finance. Both were very efficient but laid back, the perfect combination.
I am a huge fan of Audi. I was looking for something very specific and searched all dealerships in Atlanta. I called Audi Atlanta and the receptionist connected me with Brian Spaner. From the moment I spoke with Brian, he listened to my needs and invited me to the showroom to find me exactly what I was looking for. He was always respectful and aware of my time. Upon delivery of my Q8, I was very pleased with the service from the entire Audi Atlanta team, from the warm welcome upon entering the door, to the finance manager D,Andre, the service department, and the cafe. A first class experience and team all the way around. Thank you all!
I want to say a huge THANK YOU to Audrey Bazier, for helping me navigate my car buying experience, and making it look so easy. With inventory at an all-time low, she worked tirelessly to help me close out my current lease, and get me in the car that I wanted. She took calls in the evenings and on the weekends to answer my questions, and worked with other Audi dealerships to get me my preferred spec, and stay within my price range. She went above and beyond the call of duty. She was a joy to work with, and I highly recommend her. Cheers Audrey, you are a credit to Audi Atlanta.
Thanks again to Micah and Antonio for making my most recent car purchase quick and easy. You were both very personable and knowledgeable (and patient) making my car buying experience an enjoyable one.
Thank you Tiana C. for a seamless car buying experience. From start to finish,She was attentive, professional and knowledgeable. She communicated well and very quickly. I am very pleased with my purchase and the service that I received.Cannot say enough positive things about our experience purchasing our family car from Tiana Chichester at Audi Atlanta. My Wife and I knew that we wanted a Q8 what we didnt know is that Q8 wasnt a 7 seater but she made it happen for us. We had to go for a Q7 which is even beautiful and absolutely lovet it and how seamless the car buying experience was. Thank you Tiana and Audi Atlanta for your wonderful customer care and we look forward to more positive car buying experiences with Tiana in the future....God bless you and all Atlanta Audi...
My family and I have purchased four vehicles from Audi Atlanta. Each experience was above and beyond the best car buying experience we’ve ever had. Part of this due to the staff as a whole but primarily it’s because of George Katergaris. George is very professional, knowledgeable and most importantly, not pushy. Our first car we bought from him, we drove from out of state because of how easy he is to deal with. He is a subject matter expert on everything Audi, especially the sport models. If I can convince my wife I hope to one day come back for a RS model.
Audi Atlanta is all about people. I never thought I would say that about a car dealership but I can testify that they really do care about people. When I say people I am not only talking about Customers but it is evident they take good care of their employees too. From the moment I walked in I was treated like family. The staff made me feel like I mattered to them. Based off of my observations while there I feel like they have a diverse and inclusive culture; I really like that. I feel like it speaks volumes about management.I have never had such a pleasant experience buying a car, or buying anything else for that matter. The facilities are well maintained. The staff is friendly and attentive. They got me out of a vehicle that I was not happy with, gave me a fair price for it and got me into my first Audi. To say that I am absolutely ecstatic about my new car is an understatement. Big shout out to Lennon Jones and Lee Andrecia for coaching and helping me through every step of the way. These two gentlemen provided me an outcome that went well above my expectations and for that I am truly grateful. I believe they had my best interest at hand throughout the entire process. Probably the most import detail of my experience is that I walked out of there better off than I was when I had walked in just a few hours prior.I am new to Georgia and I love it here. I will probably never leave. Needless to say Lennon, Lee, and Audi Atlanta have made me into a Customer for life!
We worked with Justin Lloyd on the purchase of our 2013 Mini Cooper Coupe and the entire experience was professional and completely stress less thanks to Justins upfront honesty and dedication to ensuring our interests were promptly meet. When the time comes for another vehicle purchase ; well definitely be keeping Justin and this dealership in mind.
What an incredible team!Huge THANK YOU to Julian Mesika!!!!Julian made this possible with making sure all sides are fulfilled!
I just purchased a 2021 Audi Q7 last week. My local Audi dealerships were a huge disappointment. So, I contacted Atlanta Audi (5 hours away) and immediately Davian Quinn responded with the exact car I was looking for and, without any games, gave me a better and fair price. He made the whole process quick, easy, and painless. His level of professionalism, knowledge, and courtesy are unmatched by any other dealership I have ever visited.
Very poor service experience at this location. Car has been damaged 2 times in the last several visits. Wheel damaged in re-call service provided last week…..confirmed by pre-service video taken.Was told by service rep it would take a day maybe two to complete service. After four days passed, I contacted the rep and they finally completed the service after inquiring that day.On top of the wheel damage, “service required” notification was still on. Not sure what they actually did while it was there. Service Manager said he would check it all out, but never heard anything back!These types of issues are consistent with most of my experiences at this dealership. I would be hesitant to purchase anything from them!UPDATE - STILL HAVE NOT HEARD ANYTHING FROM THE DEALER ON THIS ISSUE AFTER SEVERAL WEEKS!
I’ve been buying high-line cars a long time. I’m not proud of it, haha, it’s an expensive hobby. Lennon, the internet sales manager was excellent. It also helped that he’s himself a car enthusiast and not concerned too much with the art of the sale. Finance got me done in less than an hour. This is by-far one of the best sales experiences I’ve ever had. I flew in on an early flight and in a couple hours I’m driving the car back home. They also hooked me up with a local performance shop to add a little extra boost, and the experience overall has just been amazing. The Audi sport manager also personally came and introduced himself and let me drive some of the RS models as well. Great dealership, great people, great service.
Cortlin at Audi Atlanta has sold me my last two cars and she is fantastic to work with!
I want to say thank you to Audi of Atlanta for making my car buying experience so great. From the moment I arrived Claudette greeted me and made me feel very welcomed. Brian Spaner was my sales consultant and is by far the best I’ve had the pleasure to work with. Brian went above and beyond any of my expectations. When he called to tell me my vehicle was ready I didn’t have a way to get there so Brian literally came and picked me up. Overall I was extremely satisfied with my experience and would highly recommend Audi of Atlanta. My recommendation would be to ask for Brian Spaner as your sales rep
Had 2017 Audi worked under 2 occasions, both times the parts were covered under warranty, both times I was able to get my vehicle in for repairs quickly and turn around time was very reasonable. I was provided with a loaner car on both occasions. Employees were professional and helpful through the entire process. Oscar Leguizamo was my service provider both times, excellent and professional employee. He kept me updated on my vehicle during the repair process. I would recommend this dealership to anyone interested in an Audi!!!!
I purchased a CPO Audi S3 that was sold with a warped rotor. In order to get the issue corrected I took it to the service department 5 times in the first 2 months of ownership and their solution was to resurface the rotor instead of replace it like a reputable dealer should. Here we are a year later and still the same issue. Service is quoting over $800 to replace front brake rotors that should have been replaced before they sold the car as a CPO.Also, I had this service department repair the Thermostat housing which had a small coolant leak. On a road trip the part they installed failed due to an improper repair and the work had to be done all over again at another Audi dealership.The CPO department does not do their due diligence and the service department apparently cant even replace a Thermostat housing correctly.Very disappointed with my experience having bought my first Audi. Most likely will be my last.
Great sales and service department! We drive from Athens and they do a great job taking care of our needs.
Micah was great to work with from my initial interest all the way through to purchasing my Q7. Michal helped me navigate a pretty difficult market right now due to inventory shortages- Thankfully he was still able to get me options and find the right car for my family! Highly recommend.
Its my go to service representative, and they provide excellent service. Youre given your own expert available to assist whatever you may need while your car is being serviced. I had a manufacturers issue and it appears the issue is resolved. I would highly recommend audi Atlanta service for your Audi.
My service experience at Audi Atlanta was exceptional. They continue to impress with their level of commitment. Chris L has been my Advisor for six years. He has been very consistent with his customer service skills.
My husband and I visited this location some weeks ago, and I must say this was one of the smoothest car buying experiences ever. I don’t think we spent more than three hours getting everything finalized. My salesman Alex Noh, made the experience so memorable. He was very knowledgeable and didn’t rush us at all, he took the time to show me all the bells and whistles that came along with my Q7 and how to get the best use of it. DeAndre Holton, the finance manager that we worked with was very professional and accommodating, he answered all my questions. I highly recommend these guys. Thank you both for the top-notch experience.
This was my fourth Audi and my third purchase from Audi Atlanta. Most notable was the excellent service I received from my salesperson Brian Spaner. Brian was absolutely remarkable from start to finish and I mush say that he provided the very best experience I have ever had at this dealership. What made Brian stand out for me was his thorough knowledge of the Audi TT, and he walked me through every bit of technology in the vehicle. In my opinion, Brian went above and beyond, and I can’t say that I have ever had such a delightful experience at any auto dealership. Brian stayed in touch after I drove off the lot, and I remain quite impressed by his commitment to customer satisfaction. Kudos to the team!! Brian coordinate my excellent Audi experience partnering closely with Business Manager De’ Andre Holton, and they both took best care of me throughout the process. I would highly recommend Audi Atlanta based on the remarkable experience the provided.
Everyone is very nice and professional. Brian and George are extremely helpful and informative.Best experience so far. Highly recommended!
Brian Spaner is a master! We went in to look at cars, not buy a car, and an hour later we were owners of a 2021 Audi Q8. There was NO sales pitch, NO I’ll throw stuff in for you—and he did anyway, and ABSOLUTELY NO pressure! I walked out of the dealership happy and AMAZED by what happened and it happened without drinks. He was attentive, through, accommodating, and personable. I think he sprinkled fair dust and we didn’t see it. One of the BEST, if not the BEST buying a car experience we have had.
2020 Acura TLX aspec online purchase:We have purchased several vehicles over the years in person and online. This has truly been one of the smoothest transactions we have ever gone through which was all done online!Our Salesman Julian Mesikas communication skills were off the charts, any questions or concerns we had were answered immediately and never left us waiting, this could be during and after business hours didnt matter he was always available and provided us with better service than weve gotten in person from other dealerships. Only wish is that they were a local dealership, very, very satisfied with them. Also must mentioned we live in north Idaho so everything needed to be online and through the mail and it all was flawless, including the Loan papers up to the transport and pick up of the car. Julian and the staff just did an Awesome job!Thank all of you for making this purchase truly a pleasure:)Patrick & Melodie Grady
Purchased a 2018 CPO A3 Convenience package for my mom here. The buying experience could not have been any better. George was very accommodating and has been a pleasure to work at the time of service and the aftercare. The finance manager Levi spared no expense in getting me the best deal. Definitely recommend making your Audi purchase here.
If I could leave 10 stars I would! I just purchased a 2020 Audi Q5 and this sales team was nothing short of remarkable! Tiana allowed me to ambush her (LOL)... I was there getting service on my 2010 Audi Q5 and fell in love with the loaner vehicle. She worked me in even though she had an appointment. I came with my own finance offer, but Antonio in finance said that he could get be a better deal.. and HE DID! Audi financed the deal at a much lower rate and my payments were kept in my requested budget. If you want/need :-) and Audi, go see them! Theres a special feeling with you get that little red box!
It was a pleasure dealing with Brian Spaner. He took a lot of time with me and continues to remain available whenever I have questions. Claudette Reynolds was helpful in pointing out all the advantages of purchasing the Q5 Crossover/SUV. Id highly recommend working with Brian at Audi Atlanta.
Andrew Clark is literally the best person I’ve worked with at any dealership. He goes beyond the call of duty and literally will do whatever he can to get me the assistance I need. I come to Audi Atlanta for his great customer service!
Brian Spaner was super helpful in my search for a new car. He took the time to understand what was important to me and I really appreciated that. If you’re looking for an Audi this is the place to go and ask for Brian
5 stars plus for Brian Spaner and team at Atlanta Audi. From the moment we met it was like bumping in to an old friend. In fact, he didnt even try to sell us a car! He happily answered all of our questions and his on point likeable personality coupled with his knowledge in both finance and auto sales was a total win for us. Brian was helpful, funny, kind, sincere and went the extra mile. I highly recomend reaching out if you want to learn more about these cars (or the many others) they have at Audi Atlanta.
Jim Ellis Audi in Atlanta was a great dealership.Our salesman Rohail was helpful, knowledgeable, and made the experience a fun one!We love Audi automobiles for their great performance and looks!
Truly amazing customer service!!! They definitely have you’re best interest at heart . 10/10 would buy again .
10/10 would recommend dealing with Brian Spaner! Very very friendly, and always keeps your best interest a priority when buying a vehicle !
Ive had the opportunity to purchase two vehicles at different times from Audi Atlanta and the dealership has been top notch! Communication has always been excellent and they always have exactly what Im looking for! This most recent purchase, Lee Andreica in the finance department and Brian Spaner on the sales side were AWESOME! Despite being out of town, Audi Atlanta is the first Audi dealership Im going to for myself or clients.
I am extremely disturbed by the actions of the staff at this location. I am a Non-Resident who is attempting to make a cash purchase so I can export. I verified this Non-Resident status upon request, even though I am not required to by law, and I have been refused. They are unlawfully requiring me to pay for a COURTESY service I do not need.To make matters worse, Cortlin Graber sent me the actual regulations they follow in the Georgia Department of Revenue Tax Guide which CLEARLY says all I need to do is give them the form ST-8 to make my tax exempt purchase. The Supervisor Lee Andreica actually told me that because he has never seen anyone make a tax exempt purchase, and because he does not know what I am talking about (regardless of me SHOWING him), he is refusing to sell me a car. The Violations of Federal law are astounding and I will be pursuing a legal claim as a result of this madness. I really cannot believe I am experiencing this!
We couldn’t be more pleased with the brand new Q7 we just purchased from this dealership. Brian Spaner helped us though the entire process and had many options for us, but ultimately the vehicle we purchased was exactly what we were asking for. We highly recommend working with this dealership!
My wife and I recently purchased a 2018 CPO Q5 from Bernardo at Audi Atlanta and the experience was the best! He was incredibly knowledgeable on the vehicle and very customer focused throughout the entire process. I would highly recommend heading to Audi Atlanta if you are in the market for a new or used vehicle! Thank you again Bernardo!
We recently purchased an Audi TT from Audi Atlanta. We dealt through the entire purchase process with Mr. Justin Lloyd. From negotiations to dealing with financial issues to retrieving information on car maintenance, Justin was a true professional. The process was seamless. Had to travel from NJ to Atlanta to pick up the car. Even got picked up at the Airport. Treated with respect and professionalism throughout the entire process. Nice to see that in the car business! We would definitely purchase another vehicle at Audi Atlanta. And yes the car was pretty exceptional also.
Terrible, terrible experience with both CPO vehicles purchased from this location. The first purchase was a 2017, CPO, Q5 in October 2019....Fast forward- the CPO Q5 was in service for no AC and ABS malfunction light by December 2019, literally at 90 day marking. After the Q5 arrived for repair at a more reputable Audi Dealership in metro Atlanta, I learned that a true/CPO inspection was not completed properly on the Q5 I purchased and all documents were provided to me fromThat service dept; therefore, x, y and z would not have failed if CPO had been completed correctly. WOW! Fast forward as I did not see a reason to cause a scene, but I purchased a second car from dealership like a complete fool because again “I thought I had a friend”. This time- 2019, CPO with 16k miles; however, it was missing owners Manuel, both keys provided had low memory and one key stopped working within 29 minutes..still no owners Manuel from salesperson Justin as he insist it is on back order but Audi North Atlanta has made arrangements for me, thank you Audi North Atlanta for providing service to non-clients. I Cannot utilize AC as it smells like a dead body...My apologies for purchasing in October when no Ac Is needed and assuming I had a legit examined CPO vehicle, I did not learn until warm weather when I hit AC... smell is unbearable and cannot even be in car. Unreal/ unreal. I promise you- do not purchase from this dealership if you want to be happy. Avoid the Justin salesperson by a mile if possible.. he’ll boast about his wife being a physician and how the manager “gave him this deal”... Terrible. Avoid HimLike the plague. As for me- I am not new to the game of dealerships taking advantage of clients, so I have started the next process of a complaint. Avoid this place.
Outstanding service!! Courteous and knowledgeable service person. I’m an out of tower and received excellent service just as I do at my home dealership. Biggest reason I bought an Audi vs. BMW or Mercedes
We had an excellent experience purchasing our new vehicle at Audi Atlanta. Ro was a great salesperson and Lee was extremely helpful with all the financing. We would definitely highly recommend them to anyone looking for a new or used vehicle.
I drive a 21 audi q3 and I’m currently test driving the q8 gray and i so love how big of space. Flat large screen with clean video and audio. Fast driving, good on gas, sensor activity i enjoy the speed.
I had a great experience at Audi Atlanta. My service advisor KC kept me informed and up to date on the status of my vehicle. Also, advised me of any additional concerns about my vehicle. KC took the time to give a detailed explanation of all the recommendations for my 75k Audi A7 service. Thanks!
I had visited a couple of stores for getting my new car, and Audi Atlanta were the best by far. They were patient in allowing me to test drive all cars that I wanted to, and gave me the time and space to make my decision. They even returned by rental car back to the place where I picked it up from. Truly appreciate the effort from Justin who was with me from start to finish, and Peter and Quintin in helping close this deal out
Every time I have shopped for a new or used car in the past was stressful! So, naturally I was very hesitant to reach out to the Audi Atlanta dealership (or any other) fearing the kind of disrespect and sometimes dishonesty I had experienced in other car buying trips. Enter Justin Lloyd, Audi Brand Specialist, at Audi Atlanta. From the first contact, Justin made us feel at ease in every way. He had a calm, friendly, and non-pressuring way with us that freed us of the past fears about buying a car. I highly recommend Audi Atlanta to purchase your next Audi. And I would certainly ask for Justin there. He has been just as friendly and helpful to us after the sale as before. My wife and I agree that this was the most pleasant car purchase ever. And we got a great deal! After the sale, I learned that Justin started at Audi Atlanta in 2016 as a Certified Audi Technician. No wonder he knows these cars--inside and out. Thank you Justin and Audi Atlanta! We are loving our Audi Q7!
Dropped off my car for service on 27th March. Andrew Clark was my service consultant and he was phenomenal. Very friendly, knowledgeable, courteous and personable. He kept me informed and up to date on the status of my vehicle. Thanks for the great experience!
K.C Ansley, superb Service Technician, detailed and customer focused, excellent customer experience.
This dealership has the most professional, friendly, helpful people that I have ever worked with at a dealership. The entire process from sales to financing was smooth and enjoyable. I highly recommend Audi of Atlanta!