Friendly service and an efficient system for getting clients in and out as easily as can be. The technician who performed the work on my vehicle also let me know some tips to save money and informed me that I did not need a new set of tires, only one tire that didnt wear evenly despite it being fairly new. So Im very thankful for that as we all know the cost of 4 New Perelli Run flat tires is close to $1600.00.
My favorite place to get an oil change. Was very quick & they also top off all fluids. They are very helpful & friendly.
All of the gentlemen here are polite, helpful and informative. Not mention they are thorough and do a great job! Thank you so much for your help today!!
We were on a trip from Louisville to Panama City when our tire nearly feel off on the expressway. Thank God for the guys at Express. They drove an hour one way to get us a tire from the Nissan dealership. They also ordered us pizza while we waited. If i could give them 20 stars i would.
My family and I where stranded in Athens Alabama on our way to orange beach and luckily with 4 kids was able to find a room until the morning. I called different company’s for instance Clem tires said they couldn’t help us they where to busy on a Saturday and pep boys tried to say before looking we needed a new engine and nobody wanted to help us in an emergency situation. not Tim here at express oil and tire engeneers he was professional so nice and helpful from the time I called. he answered the phone before they opened said bring it To them and took it out himself (manager) and helped us. I highly recommends this company especially if your in a situation like us don’t know who to trust or what to do he did an honest fine job. Thanks again Tim
The gentlemen who work at Express Oil are always courteous, and answer any questions I may have.
They gave me professional service my way. I can not complain because I even got to sit with my car. They were friendly and attentive. In my opinion this should be the model for this type service and experience.
This location across from regions bank. Was a bad experience for me that day. They werent attentive at all! When I pulled up I waited for at least 10 minutes for someone to come out take my information for an oil change. Eventually after waiting for 10 minutes I left and went to the other one 72 west. When I pulled up someone came out and immediately took my information. Within 20 minutes I was in and out. They were very professional and friendly.
Did a great job mounting and balancing a tire I bought from Wal-Mart. And good price $27Thanx guys you were busy and still got me takin care of A+ in my book
This Athens location has been great to work with. They answer the phone, give fair quotes on services and Ive never felt pressured into extra repairs. There is even a little waiting area for customers for the other services like tires or brakes. Would recommend to anyone.
Tim Potts the store manager told me they did business the old school way and that was customer service. He was very professional and definitely earned my business even though I have used them for years. I took a car in for oil change that only needed topped off. He topped the car off and would not do an oil change since it was still in the warranty period for the previous oil change. Honesty and dignity with customer service. I recommend stopping in and giving them a chance. Not the cheapest but fair and honest work.
Fast and courteous service. Really pleasant experience.
Pretty nice place to get oil changedYou actually sit in your car while they change it
Nick was awesome great customer service from all the guys.
I go here to get my oil changed on a regular basis. When my headlight went out, they got me right in! I sat in the car while they replaced the lights..took all of 10 minutes! This place and all the staff are awesome!
Not very helpful and I understood they were working on other cars but they could have been a little bit nicer
This was by far one of the best experiences I have had at a repair shop. Jimmy and everyone went above and beyond to make sure Everything was taken care of. Jimmy was very patient and took the time to explain to me in terms I could understand. I will be back here for everything I need. 10 out of 10 would recommend!!!!
Even though the employee I spoke to was brand new he was extremely helpful and knowledgeable. Service was quick and thorough.
Fast Friendly service! They helped me quickly when Pep Boys next door hardly gave me the time of day. I cant wait 4-6 hours for an oil change, I was out of Express in wayyyyyyyyyyy under an hour.
Thank u for putting on my tires.Your time and fast work on putting 2 new tires on my car Saturday was proffessional. I came in by 8 had to be a work by 9. I made it there with plenty time to spare. Thank u. U have earned by busuness.
They were too good to be true! They went above and beyond what most repair places do thats for sure. They took their time and did it right. I will definitely go back to them for all my vehicle needs. Special thanks to Jarred.
Great service. Fast. Dont have to get out of the car.
In and out quickly, service manager was extremely helpful.
Great friendly service, will help you anyway they can.
Good honest mechanics doing their best to save the customer money on only absolutely necessary repairs. Would definitely recommend.
My daughter was having issues with the engine on her 2013 Volvo A-4. Tim worked with me to get the car towed to the shop and took initiative to get the problem resolved. I could not have been more pleased with the service and professionalism shown by Tim and his team. I would highly recommend this location for any maintenance needs. Thank you!
My friend just sent her sibling, who mind you has autism, to go and get an oil change and they did that and then did the windshield wipers without them truly being aware of it. They go on to charge them for it and for everything else. My friend is so mad because of this. Wont be going here for things.
Great service as always. Express is the only place we bring our vehicles to.
Oil changes are so fast and customer service is awesome
Highy recommend this location for your routine maintenance! Jimmy went above and beyond and provided a great experience. I cant Express it enough xD
Always great service.
Fast, friendly service at a fair price according to my husband.
Very pleased with this location! I called today to see if I could have my brakes inspected and they were happy to help on short notice! We really appreciated them taking care of us. They gave our vehicle a detailed inspection and got back to us promptly. We were so thankful for all of their help and showing us they cared! Every mechanic I met was caring, knowledgeable, and showed great customer service! I spoke with Nick on the phone about our quote and he was very helpful and knowledgeable. He also personally came out to meet us when we picked up our vehicle! They replaced our front pads and rotors that had hot spots and were cracking + replaced our drums; it is now running smooth and safe! Very thankful. This is a great team! Glad that I gave them a call today!
Open, honest, and quick. Id bring my truck back again.
First time going there and was very impressed with the service and technicians. Had both my cars done today and will take my third one later on.
Always fast service and courteous employees.
This is my go to place with tire problems. Theyre so nice and helpful. Had a nail in my tire this time. Couldnt be repaired but I got a great brand of tire for a good price. In and out quickly.
Your very welcome, your staff is very friendly and upfront. They did an awesome job on my truck.
Went in for an oil change and got great service. They were friendly and let me know exactly what they were doing. One employee even noticed one of my tires was low and put air in it for me. I will definitely be back and will recommend
I will never return this place they did no fix the problem and they just took my money. Bad information.
These guys were awesome! They made sure I completely understood what was going on. Very polite, great price. Ill be back.
Will go there from now on
This location left the old seal from the oil filter on when they installed the new one. 5 miles down the interstate I had oil spray all over my engine (no oil pressure) ... They did come clean the oil (best they could) and get me back going, but that’s about it.
Good service
Very courteous and professional staff. $5 military discount too! Kudos folks!
Kevin was a blessing and a massive help. I highly recommend this place, and I will absolutely be returning.
I was in the middle of a road trip and a timing sensor went out. The gentleman there were so fast and efficient that they got me back on the road in such a short period of time. They were so nice and understanding. Great team of guys!!
Bobby the mechanic did a professional job on my belt and transmission.
Excellent
Excellent service
Most trustworthy place around. Have gone here for over 13 years. They are honest and wont try to sell services unless they are actually needed. The supervisor, Jimmy, even looked over an estimate from the beach via email. The shop in Perdido was taking advantage of my visitor status, telling me I needed over $2,000 of work done when all I needed was an alternator. I called Express Oil Change in Athens, who kindly looked over the estimate for me. I was able to shave off over $1300 of bogus and excess charges from their advice. When I got back home, I took my car in and Express checked out all the items that I was told needed to be done. None of the those items were necessary. Not only did they save me $1300, but Express did not even charge me that day because technically they didnt fix anything, even though they ran all of the diagnostics and took out 35 minutes of their time checking it out for me.Needless to say... Top notch establishment.
More than what I expected to pay but not by much. The guys helped to get me in quickly and never tried to over sale. Good job guys you have a new customer
Great service
The staff is friendly yes. This is supposed to be an Express business, its not!! For some reason it took an hour and a half to get two new tires. I could have mounted and balanced them myself quicker and Im a girl! Thanks to this EXPRESS Oil I lost my job! Never thought it would have taken so long! Thanks guys, spend $400 just to lose my job! Terrible situation!!
Great place! Awesome SERVICE! Techs are very nice as well! Atmosphere here was great! I will Definitely be back!
I commute to Tuscaloosa and back daily, 262 miles round trip. These guys keep my car running like a charm! Friendly, courteous service, never the run around that some would give a woman needing car repairs or service. I choose them for everything unless its a rare job they dont do. Then I just go with who they recommend!
Very knowledgeable and experienced.
Great place for oil & filter changes, also great tire place as well. Employees are all very friendly and treat you fair. I highly recommend them.
Wonderful and helpful people
Great price and good work.
Great place
These guys are honest, productive and very cordial. Only place Ill go 4 oil change
These folks always take good care of my mom. She has been using them for 6 or 7 years. They alert her to potential problems or maintenance that needs to be scheduled. They never pressure for to add something that is not needed.
Full service with a smile as well as lower cost maintenance repairs. Oil change was quick, checked all fluid levels, washed the windows, greased all my door hinges and even Reset oil Reminder light. Happily will print up any quotes for you of any upcoming maintainence work to be done, per manufacturer warranty.I had spark plugs to put in and they installed them for me at a low hourly rate. Not many mechanic shops put in parts you bought from somewhere else anymore.
I always go here for my oil change. Its very friendly staffed and theyre helpful as well as very knowledgeable in what theyre doing. Definitely one of the best places in Athens if youre looking to get a quick oil change.
Extreme efficiency and uncommon customer service. Tire repair or replacement? Go here.
I have been going to Express for years and they have always been amazing. Ive never felt pressured to buy anything extra and theyve gained my trust for that very reason. I always know my car is in great hands there!
This business is awesome. I am always treated with respect ( not a dumb female), and completely trust them with my vehicle!
Everyone was so nice!
This location is pretty awesome the guys treat the customers well. This is probably the fastest location that I have even been to. If I dont get free services or deep discounts from the dealer this is were I come.
THEY WERE RUDE AND UNPROFESSIONAL.....
Have always done a good job but actually took us 10 minutes before open today even though they didnt have too
Great place to go for to get your car serviced. A little high with prices.
I worked here, the staff and manager (Jimmy) is awesome. The owner (Ron Currin) is a money hunger jerk that doesnt care for anyone but himself. He even takes money from employee paycheck if they do not raise the price of outside order parts by AT LEAST 98%
These guys rock! Quality customer service and great work. Highly recommend going there for service!
Always quick and accurate. Been going here for a while and will not go anywhere else. The employees are very knowledgeable and helpful.
Theyve been really good since weve been going to them for a few years now. Not pushy sales wise.
Quick service!
MY WIFE VISITED TODAY...TUESDAY...SUPPOSED TO BE $5 OFF FOR LADIES...MY WIFE HAD TO ASK FOR IT, THEN THE GUY SEEMED MIFFED THAT SHE DID
Professional. Experienced. Knowlegeable.And FAIR PRICING !Worth a drive or a wait to go here.
Fast Service!
Great place to do business. Been dealing them for yes. Nice friendly staff.
THE people who work here are very good at their job and very thorough,have been doing business with them for years
Fast, courteous and NO pressure to do extras to your car. Best oil change in Athens....and yes they really DO fill the washer fluid reservoir!!!
By far the best Express Ive been to in Athens. They can be trusted.
Friendly employees and good service at a reasonable price.
Polite and courteous.
I always have a pleasant experience at Express Oil. This location is no different
Friendly service and all business team was all business.
Excellent job
This is the best express in town, they are awesome group who do a fast and good job. they are not the cheapest place to get your oil changed but they will get you in and out in 10-15 min and do everything right.
Very personable place. Will go back
Always done right!
What is this place 10 minute oil change but . Im just here seat for 30m already my car not even start yet aways came here . And see now im leaving will not return here
Best customer service ever!
Extremely slow service. Been sitting behind a car for over 30 mins now.
The guys here are always kind and professional. I dont feel pressured to do anything yet they advise car maintenance accordingly.
Good service but price gouge horribly for synthetic oil.
Very friendly and thorough