Wow, best hot chocolate EVER! Why? Because its amazing high quality chocolate that is NOT very sweet, so if you like sweet, probably ask for a little sugar. They chai also is very authentic, not some liquid junk from a bottle. Did I mention the peanut butter cookie? Thats pretty dang tasty too. High marks for this place, especially that amazing hot chocolate.

The best chocolate Ive ever had! Line was wrapped around the building but the wait is so worth it! Workers seem busy but still dont rush you when its your turn. Liquid hot truffle drink is amazing! Only reason I wont be back is because of the gender neutral restroom. Not happening.

If you like carrot cake this place has the best Ive ever had. The staff agrees its the best cake they have. No complaints, this is a great place if you have a sweet tooth! Sorry about the picture, I couldnt hold back and ate half before I thought about taking a pic.

A must go place with a lot of different things to try. Taste was so good that you can feel flavors. Tried their ice cream milkshakes and cakes and they are really worth it. Would definitely go again in future.

Chocolate torte, yum! Enjoy the coffee and wonderful desserts. Plan ahead as this place gets very busy late in the day. Plenty of seating and room to spread out or bring a large group. The ice cream is also a great choice or a slice of cake.

Love the truffles! Am a little bummed that the true menu has been taken down and replaced with a TV- makes it difficult to order if you cant get your hands on a physical menu/see the pastry case before its your turn to pay. Wasnt thrilled that we were asked to switch tables out while actually dining- was an odd moment especially in Covid times. The bathroom was out of paper towels & toilet paper, we did tell staff on the way out.

Came here today bought ice cream and cakes. Famous must stop while visiting Asheville NC. Recommended to try.

I highly recommend this spot for anyone in the downtown area of ashville looking to have a great sit down treat with no regrets no matter the choice.

The lines are very long, perhaps they could have a second line or register? I mean, the line was almost out the door. Also, the chocolate itself is not that great. It just tastes like mid-range, mass-produced chocolate (like Dove?). I got a caramel brownie, which was good but nothing special, and a box of the bonbons which were also just ok. They are still sitting in my kitchen. I also bought a package of chocolate bars as a gift for our pet sitter so I cant speak to the quality of those.Its a three star chocolate place, but Im giving four stars because it was nice to see a place that wasnt just an alcohol establishment. Maybe I just went on an extra busy day.

Always love this place. Phenomenal. Wish there had been more bonbons to choose from for the custom box selection.

Ice cream is very good. They make their own chocolate; if you like chocolate then you will like it. I recommend if you order ice cream, ask for a bowl separately; the mugs are filled generously but can be messy.

The most amazing place in Asheville! Be prepared for your sense of smell and taste to be WOWed!

As lovely as Asheville has been this week, I must say most impressed by the service I received at French Broad Chocolate Lounge ! Tuesday Night Gabe was the most sincere, kind and attentive . So much so I went back to see if he was there again tonight (Thursday) but he wasn’t. Gabby and Jacob did also give excellent service and I just want to say Kudos to them for making me leave this town with a big smile of satisfaction.Not to mention the delicious delights of decadence !!!

Can I give 10 stars to this place? This is heaven on earth! Amazing hot chocolate, the best ever! There was a long line outside, because of the Covid 19 pandemic they control (very well) the amount of people inside the store, who is sitting and who is taking out. Every one must wear mask until seated and ready to eat or drink.

Always always satisfies. This is a must visit place. The line always moves fast so don’t be intimidated if you see a line out the door. I wish they had the sampler option availableI saw online but that’s ok. Out of the three, the golden milk ice cream had a flavor out of this worls.

Wanted to enjoy this spot, but I personally thought their sweets were too sweet. I got a peanut butter cookie and a rose/cardamom/pistachio bonbon.The peanut butter had a great peanut butter flavor and had that sweet/salty moment, however I didnt even finish my entire cookie because of how sweet it was.The rose/cardamom/pistachio bonbon had a nice flavor to it and was nicely balanced, but again way too sweet that I struggled to finish it.The place is counter service and had a long line that moved fairly quickly. Not sure if Id return though.

Walked in here for some chocolate. And man did it smell like rich chocolate when I entered. No cap on this chocolate. I tried different things. And all of it was delicious. The chocolate was so pure. I recommend this place to anyone looking for something sweet. Worth your time to stop in.

I drive 45 minutes once a week for the mousse! Its to die for. The staff is always super friendly and they are starting to remember me when I come in which is always nice. We love the chocolate creme brulee and cookies to. We havent had anything we didnt like from here!

Would like to give them more stars, but can’t.Their latte is good but other than that is not for me. Cake is literally bread and butter, it’s not pleasant to eat it. Ice cream is 5/10, edible. Prices are higher than average. Also, we came and their employees were making fun of Christians! Their sign says they accept everyone, I can tell lol!

A true chocolatiers Paradise. Indulge in some amazing chocolatey goodness. Top it off with a variation of coffees. Caramel drizzled brownie, chocolate snickerdoodle, finished off with an iced Cubano. Not for the faint of heart, this stuff is rich! Would highly recommend for any local, or visitors like myself from out of state.

Place was packed but service was amazing! Great protocol for safety and very friendly staff. The ice cream was really good, I do have to say it’s very different from anything we have tasted elsewhere. Definitely worth coming to!

Loved It, molten lava cake in a cup. It was amazing.all the chocolate you can imagine.Wonderful chocolate cake.

Well as an ex chocolatier/cashier at Hansel and Gretel Candy Factory in Helen GA. This place was very overpriced and confusing. They man who took my order touched my truffle without gloves on (yes it did have a paper cup on it but it’s still unsanitary to touch the product like that when giving it to a customer.) My coffee was great and the atmosphere was great too. Just wish they had better protocols to handling food and wish it was a little bit cheaper. $2.85 for a single truffle is kinda inside. $1.50 for the ones where I’m located.

We went around 9 on a cold Sunday night, it was pretty busy. We got the last piece of Quintessential Chocolate Cake(Devil’s food cake, whipped chocolate ganache, dark chocolate glaze, chocolate curls) with salted caramel ice cream. They were both delicious! We thought we were going to have a layer to take home but ended up eating all the cake there! Definitely recommend trying both.

Stopped in after dinner for a special dessert. There was a long line outside the building, but it moves quicker than you think and we got to enjoy some street music while waiting. We heard this was a must stop in Asheville and would recommend stopping by if looking for some local chocolate or some ice cream.

Delicious as always! Love going here when Im in Asheville. Chocolate Creme Brulee, ice cream, & hot chocolate. Great place!

Super sweet stuff, and desserts were good (not the greatest).Okay, for my taste, hazelnut crunch cheese cake was ok.. nothing special. But melted truffle was yummm and also, chocolate mousse (baked and served in cups) was delicious!! My kids liked ice creams they picked.

Oh my oh my it was definitely worth the 15 minute wait. Was pretty surprised to because they did move quick and everyone was really nice. Not sure what to say about social distancing 🤷🏻‍♂️ I mean not to much you can do except wear your mask. I do believe you had to have your mask on outside at all times but it did help keep the face warm. Had a great time here and in Ashville. This place right here would become an addiction, oh the cake and ice cream was absolutely amazing. Thanks will visit again

Holy moly... the liquid truffle! This was so amazing. I went back the next night to get it again but then I saw a chocolate creme Brule... another omg! I can not tell you how amazing both of these items were. Everyone there is super friendly. Get there early as they did run out of the chocolate raspberry torte that I originally wanted to try. Both nights! But at least they had the other items that I fell in love love with anyway. The liquid truffle was a espresso sized chocolate drink that taste like smooth warm pudding. Starbucks used to offer something similar like 15 years ago. Chantico or something like that. I loved that drink... this is even better! Like holy hell... its rich and smooth..creamy..I wanted to lick the cup clean. Haha.. must try!!

Wonderful chocolates. Had the chocolate creme Brule and jitterbug (drink). Definitely a place to come back to and try the variety of items they offer.

The ABSOLUTE BEST carrot cake weve ever had. Yes the chocolate was also awesome, but DEFINITELY order the carrot cake! 😊

I had a exotic flavored Milk Shake

This pace is great. If you got a thing for chocolate then come to the Chocolate Lounge to satisfy it. I had the peanut butter and chocolate cake. Incredible! They have ice cream and all kinds of chocolate treats to meet your chocolate cravings.

This place a must try to anybody in Asheville. I plan to eventually try everything they have to offer here. Lots of variety and lots of choices. Cant go wrong with anything on the menu. Flavors are amazing and staff are great. Also would like to say that the couch in the lounge is one of the best couches Ive ever sat on. Definitely worth a shot if you are around the area.

Organized, clean, and super friendly. Oh, and their chocolates and gelato are delicious and unique. You may encounter a line to get in, depending on day and time, but its worth every calorie.

OMG chocolate. Fun collaborations with local breweries

Liquid truffle. Enough said. Chill place to hang out and the chocolate and ice cream look amazing! The best time to go is in the evening while everyone is going to dinner, otherwise it can get busy and the line has gone out the door. Great spot in Asheville!

Really great chocolate mousse. My husband likes sweets more than me but I had a coupleof spoonfuls and it was delicious. Our friends had some chocolate cake, and chocolate drink and loved it.

Beautiful little shop. Fast and friendly service. Yummy dessert and good coffee. Oh, and beautiful live music outside!

I havent ever had sipping chocolate before. Talk about intense, but it was delicious. This staff were super friendly and the facility was clean!

Ice cream was delicious! The iced latte was good but the iced mocha was a bit unbalanced and bitter. All in all a lovely visit and appreciate their sustainable mission.

Had The Ginger and chocolate cookie along with an iced chai tea. Loved every bite! The service was great but the next time I go there, Ill ask for less ice in my drink.

I live in Minnesota and have been here twice. I absolutely LOVE everything they make. The chocolate is the best I have ever had. Love their desserts and their ice cream. It is a bit out of my way when driving thru, but so worth the extra travel time!!

Our go-to for everything chocolate and sweet. Peanut butter chocolate cake is divine but really cant go wrong here.

Awesome desserts. Chocolate Creme Brulee is magnificent! Servers are very nice as well!

Beautiful location right in the center of downtown Asheville! Beautifully decorated with a relaxed, chill “coffee shop” vibe.And of course, the desserts on offer are meticulously made and ever so scrumptious. An ample selection of bonbons, caramels, chocolate bars, brownies, sipping chocolates, and flavored nuts with options for those who are vegan and dairy free.Been recommending this place to friends and family for a while now. Go and see what all the acclaim is about!

Their chocolate mousse ruined me. I got it to go, and I was walking around downtown eating it, and it was so good I suddenly realized that all the other chocolate mousse I had ever eaten was shamefully inadequate in comparison. I stopped in the street and started yelling Lies! All lies! at the top of my lungs. I can no longer eat any other chocolate mousse, and sometimes I lie awake in bed thinking about the sham my life was before that day.

The chocolate isnt quite as good as it was years ago when the shop was smaller and down the street. Got a cashew carmel and the carmel wasnt cooked long enough so the sugar made the texture gritty. Plus, its really turned into a tourist trap. Lots of customers milling about with no sense that there are other people in the store. Overly crowded on nights and weekends.

I would give this place more than 5 stars if I were allowed to. The deserts are delicious and decently priced. They have great vegan options also that are just as delicious. I HIGHLY recommend the peanut butter chocolate vegan cake. Thats my favorite!

They mean business when it comes to chocolate. Ordered the milk and cookies ice cream plus Buddha ice cream (dark chocolate) and a chocolate snickerdoodle cookie. The milk and cookies ice cream was definitely the best. I wasnt blown away by the snickerdoodle cookie but it sounded interesting. Service was good and they were friendly with the exception of inconsistency. We asked to try the ice cream flavors and were told that wasnt allowed due to covid restrictions. Not a problem, and we understood. After we ordered and sat down at the bar, we overheard two guys ordering ice cream and asking to try the flavors. The server, who was a different guy than the one who we ordered from, allowed them to sample. The service itself was fine, but they need to all be on the same page on their guidelines. It didnt seem right to allow some customers to sample and not others based on which server you happen to talk to...

This was my second visit. The long line was a tribute to how yummy this place is. The staff had a good system to keep it moving. This time I ordered the golden milk ice cream topped with espresso. Wow!!I was eyeballing everything else coming out of the kitchen and it all looked delicious. Cant wait to try again.

Beautiful place and beautiful workers! Some of the best chocolate Ive ever had

The line a bit long.TWO Highchairs were broken. Informed management.Otherwise nice, a bit pricey tho.

Such a delicious place. The truffle chocolate was a bit too thick, I couldnt finish it. Cheesecake was my favorite, very light and creamy.

I loved the fact that there was a vegan option in the boxed chocolates. Going with friends I was happily surprised by this and it meant a treat for me when I didnt expect to have anything. Also, the lavender lemon soda was amazing.

Pro: The vegan peanut butter chocolate cake was deliciousCon: There was only 2 truffle options for vegans that did not sound good. They also did not allow sampling of the ice cream before buying

This is the real deal! A little some thing sweet (or semi sweet, or bitter sweet) for everyone. Including delish dairy free ice cream!!

My husband and I came in for a sweet treat yesterday and got ice cream, cake, and a peanut butter cookie. I tried the golden milk ice cream and the mint chip and it was soooo good! My husband got salted carmel and creme brulee. He also got the mocha stout cake, which was ok as the icing was more like moose and not icing like.

Got the peanut butter cookies, they weren’t good at all. The peanut butter cookie on its own was very bland, it was like the Girl Scout Do-si-dos/Peanut Butter Sandwich With chocolate coating, but it was like the chocolate from a chocolate fountain and didn’t mix well at all, and the cookie itself was very dry and tasteless. And it was 3.50 for a cookie. Go to a supermarket and buy a box of better cookies to save yourself the trouble. The maple mocha special they had tasted like a milky mocha and was lukewarm. The people were friendly and the atmosphere is pleasant but I was quite disappointed. Get perhaps the moose or truffles if you go here.

This place is amazing. The creme brûlée is out of this world. The liquid truffle is incredible. So hard to choose a favorite. So just keep coming back until you have tried everything!

Great place to visit if you are downtown! The line was a little long but went by quickly enough and the employees were nothing but helpful and there was plenty of seating! Had the white chocolate strawberry cake and it was delicious!

A nice place for a delicious dessert in the middle of downtown. You do feel a bit rushed to make a decision when its time to order as they are quite busy. If youre going for cheesecake they offer a special flavored cake of the day which may or may not be sold out. Its certainly with a visit if youre visiting downtown, however, Im not sure that Id wait in line for a long time to experience it.

Im the type of reviewer who typically likes to concentrate on the possitive features each establishment has to offer, but unfortunately this chocolate lounge did not reach my expectations however they have a wide variety of chocolate truffles flavors which we didnt dare to try due to the price. Each at $2,85 seemed like a lot for company who produces its own raw materials. The drinking chocolate wasnt too special for the crazy line to get inside and again the price wasnt too friendly for 2 cups of chocolate and a slice of carrot cake. $17.85? I believe is the privileged location on the heart of a touristic town what gives them the option to charge those prices which I wouldnt mind to pay if the quality on the products was worth it. It took us 30 min to find a parking spot and close to another 30 minutes in a line to get hot chocolate which in the end wasnt that good. One thing I have to say is the service is excellent and the sitting area is very comfortable, they also offer free wifi therefore my 3 stars. One thing to ad on this review is that we wished we had the option to get white drinking chocolate, is kind of strange for a chocolate company these size and this popular does not offer that option.

Fabulous chocolate lounge! The wait is well worth it (and the line moves quickly). The salted peanut butter cookie was excellent — best we’ve ever had. Honey lavender vanilla cake was light and tasty. The milkshake was terrific. Their truffles made the perfect gift for friends back home in Knoxville, TN! We loved this dessert bar and will definitely be back.

Came in to get a variety of things for our group of four. We started our order and a young lady started ringing us up before we gave all the information. Had to ask for a few items a second time. Then had to wait for her to talk to, maybe a bus boy. Did not say excuse me, or just a moment, or even sorry. Then overcharged us, rang up 2 slices of cake but we only got one. Food was good though. Just wish we saw the receipt before we left.

Ideally located in the heart of downtown, this chocolatier satisfies both your taste buds and cravings. Service was genuine and helpful. The water always available helps to clear the pallet between truffles, of which we were pleased with each bite. The boxes of selected chocolates would also make great consumable gifts. The open interior into the workings provides a sense of connection to the local purchase.

Got a white chocolate raspberry cake the other day, was disappointed by how dry it was, and went again today to try it again for some souvenir chocolate, wasnt expecting to break into triple digits for 3 things of chocolate bars. Just a tad too expensive for chocolate.

I found this place to be over-hyped. The famous dark chocolate sipping chocolate was SUPER rich and thick to the point you could almost more use it as a chocolate dip for biscotti or something like that, but even shared between two people it was almost too rich to finish. The barista special (maple + smoked salt latte) was delicious!! We also bought a salted caramel browny, but it is dense to the point of being more like really dark dry fudge and we just cut off little bits here and there. Two days later, we still hadnt eaten the whole thing. We bought some boxes truffles/chocolates as gifts for family this Christmas, so I hope those are good.There was a lot we didnt try, so maybe we just got the wrong things. But based on our experience I would say if youre in the area and theres not a long line (it was out the door and along the building when we left) then try it out. But I didnt think it was worth waiting in line in the cold for.

OMG!!! The chocolate Bruleé we had was to die for! Talk about rich, but oh so GOOD! We coupled that with a hearty cappuccino, and a house coffee with shots of caramel and stevia! So, so very good. French Broad Chocolate Lounge has never disappointed and was I new pleasant surprise finding the chocolate Bruleé!!! Well always come back without question!!!

This lounge has an undeniably great selection of desserts. We had an eggnog cheesecake w/ a pecan crust, which was really good, but arguably overpriced ($7). Some of the fudge and drinks are reasonably priced, while other items are more pricey.They have inclusion policies, and have signs making sure that everyone feels welcome and safe. Their doorman was also very kind.

Dessert anyone! Definitely a destination to check out in Asheville. Stand in line to order your treats than they are delivered to your table.

Everything was delicious, people friendly and professional. Thought the premises could use a good cleaning. BTW: $$$ 😐

Great staff! Awesome coffee and desserts!

I personally think the chocolate and ice cream is overrated. The ice cream was crumbly which usually indicates that it melted and froze again. The chocolate is average at best. I have had better and I usually always buy salt & dark chocolate, because every air had that combo, so its easy to compare.

So disappointed in my experience tonight. I always try to promote positive things about local restaurants and places of interest, but I have to be honest. I hadnt been to the French Broad Chocolate Lounge in several years, but I didnt recognize one thing from the delicious chocolate and desserts I remembered so fondly. The Hot Cocoa which was sublime in years gone by was undrinkable. There was only a smattering of chocolates displayed in the case, and it just didnt have the vibe I recall from their original location. My hope is that this review is seen by the powers that be, and they somehow are able to restore the magic that was once the French Broad Chocolate Lounge.

This place has an excellent atmosphere. Very laid back, and the service was good. We enjoyed the drip coffee and the hot Chai tea with our chocolate pieces. The chocolate habanero was good, but lacked the heat of a habanero pepper. The salted honey caramel was traditional, tasty, and was very chewy. The buddha chocolate is good, and taste like a typical piece of chocolate. The vanilla bourbon caramel is excellent: hard chocolate shell with a gooey delicious caramel flavor. We recommend this place for an after dinner snack, or for a savory sweet breakfast.

Delicious chocolates and wonderful coffee!

Wow... Just wow! The chocolate peanut butter cake I ordered is so good. I cant even describe how delicious it is! Their truffles are also amazing.

Chocolate, cake, hot cocoa and ice cream. Great desserts and in walking distance from some of my favorite restaurants after dinner. Staff is very nice, helpful and accommodating. The cheesecakes and cakes are very creative and tasteful!

So many amazing chocolate delights. My favorite is the mousse.

Best healthier style shake I ever had. I had the Buddha with almond milk it was dark chocolate and coconut ice cream and some whipped cream. Yummy, so delicious! Go there you will love it!

If you love chocolate, this is the place to be. If you dont like chocolate, you should still come here.

Visiting Asheville and need a chocolate fix? Clearly, this is the place to go! I had the Dessert Flight to have a bit of everything they offer. You cant go wrong with a little mousse, short bread, truffle, macaron, and ice cream!

Great food and coffee! Helpful staff, very clean.

The coffee was great and the sweet potato cheesecake was delicious! It wasnt crowded at all so it was nice to sit and enjoy without feeling rushed. The staff was very nice and made sure any and all questions were answered. I dont have any complaints!

Sparse chocolate bar with ice cream, pastries, chocolates and alcohol. Bar tender added a few ounces to my glass of wine which made me happy! Chocolate mousse and cake were just good.

This was recommended by a friend and it did not disappoint. We had enjoyed a rainy, windy night on the town of tapas, drinks and laughs. This was the cherry on top. Highly recommend the carrot cake, mud wrestler, ice cream and the Dark Chocolate Salted Caramel Tart. Will visit again when in Asheville.

AMAZING! We had to deal with a bit of a line, but it was absolutely worth it. I had the mocha stout cake, he had ice cream, and we split the liquid truffle. It all was good, but we couldnt get over the liquid truffle. One of the best things Ive ever had. We definitely want to visit again!

A beautiful place with an amazing selection

No visit to Asheville is complete without a stop here. The hot chocolate is amazing. My fav is the rose, pistachio, cardamom, but the hot truffle is out of this world. There is a “Buddha” Cocoa for the truly hardcore chocolate lover. Hot chocolate made for you, coupled with a giant coconut macaroon for a wheat-free delight for $7+ change will turn around the worst of days. LGBT and minority friendly. ❤️

Most outstanding! It was the best chocolate experience Ive ever had in my life. I had the milk chocolate hot chocolate and the chocolate torte truffle. A must do when in the area 😊😊😊.

This is an absolute MUST if you are visiting Asheville. Great visit for any chocolate-lover! Love the atmosphere in this place, staff was great and friendly!

This place has fantastical, sippable chocolate. The desserts are delicious!! One of the first places I tried when I moved here 6 years ago.

Lots of desserts, including ice cream, cakes, chocolates, cookies, cheesecake, creme brulee and other tasty treats. Lots of beverage choices, including coffees, local beer and wine from all over. Amazing and creative hot chocolate drinks.

They have such good everything, chocolate is very good, last time I got creme brulee, and this time I got a milkshake. Both are very good

Best carrot cake Ive ever had. Been there three times in one week

Ohh man this place was great! The line can be long at times but doesn’t that mean it’s good? We enjoyed some ice cream and cookies and were happy. They staff is friendly and happy to help any of your questions and let you have some samples to decide what flavor you’d like to have. We will be back!

Was ok, alot more hype than what it really was. Chocolate Cake was not fresh, very dry. Ice cream was pretty good. Limited seating, very small. High prices.

For the purists its great, a lot of choices, drinks, ice cream, baked goods but if your looking for the sweet M&Ms milk chocolate flavor this would not be your cup of tea.

I’m so impressed by this place. My husband and I were there last night for a date night and the staff are amazing. They had wonderful suggestions and made us feel like they loved having us there. The coffee and truffles were both some of the best I’ve ever had. I want to go back just to talk to the staff and try more of their suggestions.