I cant express how much I loved this place! We stopped by before heading home from vacation and I must say, this should have been one of our first stops in NC. As soon as you pull in, you can smell the beautiful aroma of chocolate wafting through the air. Once inside, theres so much chocolate delicacies to indulge in. I personally bought some chocolate chip cookies and chocolate chips to take home for baking and snacking. One of my favorite (and most memorable) parts of the visit was getting to hold a real cacao pod. I thought that was so cool and so special! It must have traveled a long way to get to the factory since their chocolate is sourced from other countries. Next time we come back I plan on touring the factory and maybe buying that beautiful book about chocolate since I already bought a shirt;) thank you again for a wonderful and memorable experience. I hope to come back soon!

My chocolate loving friend and I came to Asheville for the very first time and decided to take the French broad chocolate factory tour. I really did learn a lot. Ive never seen a cocoa tree pod before this tour. The smell of chocolate pervades the entire establishment and I really enjoyed trying the chocolate. If you love chocolate just book the tour. I cant remember the name of the girl who gave us the tour but she was lovely.

I try to make FBC a stop on every trip to Asheville. Everything is delicious. Maybe next time I’ll get to take the tour!!! Had the creme brulee, toasted coconut ice cream and chocolate ginger cookie. Great way to support local AND have great chocolate!

They do tours of the factory most days, but on Sundays they do a chocolate tasting as the factory is shut down on that day. The host was very knowledgeable, friendly, and eager to answer any question. On top of all that, the chocolate, especially the liquid truffle, was absolutely incredible.

Very educational tour about chocolate and how French Broad makes the best chocolate around! Our guide was very knowledgeable, informative, and friendly. The samples at the end were so good especially when he taught us how to savor the flavors of the different chocolates. We even bought a sample pack to bring home and try it out with friends sometime soon. Well worth the $$

Wonderful tour guide and great info on the process from pod to bar! Was hoping for a few more samples of the truffles or chocolate flavors, or liquid chocolate in order to have a better idea of what I really liked and what to buy in the store. Also the trays of chocolates blocked some of the viewing area to see them prepare the bars and final chocolate products in the factory.

Unless you’re coming for a tour, I’d recommend visiting the Lounge instead of the Factory. We wanted to get both the 6 piece signature box (for ourselves), and the 12 piece signature box (as a gift). They were out of 2 pieces of the signature box and said we could replace with any of the other truffles which we were fine with. After receiving our boxes, they charged us the custom price for both boxes. This was really disappointing because they never mentioned this to us even once while we were selecting the pieces - had they said so we may not have gone with 4 pieces from the signature collection and just customized the whole set. I asked them if they could change to signature pricing and she said she didn’t know how to? Definitely left a bitter taste in my mouth and not because of the chocolate.The pieces were good, some better than the others. The boxes and wrapping is pretty. The chocolate mousse cup was divine and rich.

I was blown away with how much I DIDNT know about chocolate. A wonderful, informative and yummy presentation. I would highly recommend this tour. Well done!

An excellent tour that tells a nice story of the company and how the source their chocolate from their farmers. The facility is very nice and new. Book early and get a reservation.

So so sweet! My son, 7, and I did the tour with samples. We both really enjoyed ourselves, especially the tasting! Our guide was awesome and we picked up yummy gifts for our friends. It was a cool experience that was as informational as it was decadent. Thank you!

We recently attended a tour of the French Broad Chocolate Factory while in Asheville and it was an awesome experience! We were able to try a variety of French Broad Chocolates and also a cacao bean which was really cool. I absolutely love chocolate so I am glad that I now know the process of how it is made. The tour guide was great and overall I would recommend the tour to anyone in the area or at the very least go check out the cafe and grab some treats, you will not be disappointed!

The lady inside working was really nice and gave us some tips on picking out different items and how to eat different items they sell. We bought $150 dollars worth of chocolate and I find that most of their chocolate requires an acquired taste. Their tea is just simply way too bitter for us and we feel like we wasted our money ( but hey, were supporting local business so I guess its fine.) Their ice cream and chocolate brownies are pretty good. Overall great business. I wish we would have got to do the tour but there wasnt enough time. They also sell clothing merchandise.

Loved the tasting and classroom aspect of the tour. Wish we werent as rush when touring the factory. It was hard to keep up and understand what all the tour guide was saying. She was very knowledgeable though and I would recommend everyone take this tour!

Well we really wanted to take the tour but we had 2 people and there was only 1 spot left. However that didn’t prevent us from stopping by and grabbing a couple samplers to bring back home. We’d heard their history in town was pretty interesting so maybe next time we can get into the tour and hear about it.

From start to finish, I enjoyed the experience. I love that the different chocolates were at our places from the beginning . . . building some anticipation and calling on me to postpone my gratification. I am a big fan of the liquid truffle so loved that we got to taste that. And then of course theres all the interesting information about how the company started, how cacao is grown, the relationship building that it calls for and on and on it goes. Thanks much. I will recommend it to future visitors, too.

Such a fun tour and experience! This was definitely my husband and Is favorite part of our weekend, and favorite tour we have ever taken!

From the moment we stepped out of the car at the factory we were immersed in the chocolate experience. We could smell chocolate immediately! The tour was informative and enjoyable. Laid back enough to encourage questions and interactions but formal enough to ensure participants felt like they were learning about the business and the values it holds. The tasting of different types of chocolates was interesting (and yummy) and touring the factory made us feel like we were part of the action. We were lucky enough to have the opportunity to run into Joe, who spent some time with our group personally answering questions. The best part was eating ice cream and shopping afterwards, of course! Would highly recommend taking the tour. We also stopped by the lounge later that evening as well!

When in Asheville add French Broad Chocolate Factory & Cafe to your Must See places! Take the tour from their riverside location. Learn how the founders are great stewards of the land and farmers that provide their chocolate. Both locations, riverside and downtown, had a line to buy their chocolates so I can assure you that you’ll will Not be disappointed!

Great tour; we really enjoyed it. The address on the ticket needs to be updated….It stated to go to 821 Riverside but the address on the door said something in the 100s.

Chocolate lovers beware, they pump in chocolate euphoria throughout the building. The Factory tour was great. Tiffanies first tour and she was great! The whole experience is just what I expected. Very knowledgeable staff and outstanding chocolate. Highly recommend a visit.

My wife and I stopped by the French Broad Chocolate Factory while on our honeymoon, and it turned out to be one of the highlights of the trip! The staff was super nice from the moment we stepped in the door. The tour was also amazing - and much more informative than I would have expected. 11/10, if I ever find myself back in Asheville Ill be sure to go again!

The tour was very informative and enjoyable! Victoria, our tour guide was very entertaining and friendly. She answered all our questions and presented the information in a very BC understandable way! All the chocolate was excellent that we tasted, as well as the coffee and delicious cookies we had after the tour! It was well worth our time!

Great tour and Eric did a marvelous job of being informative and enjoyable. Answered questions quite well. The classroom portion ( with tastings) was well organized and equipped us well for seeing the factory at work.

The highlight of the tour was the fabulous instructor! He acknowledged my 50th birthday by singing to me with his beautiful voice and had the others join in as well!!! Extremely kind and I very much appreciated it!!He was very knowledgeable on everything and I just wanted more!! He made it so so fun!However, I felt a little cheated along with others in the tour group that we chose the wrong time to tour. We wished we selected the 2pm instead of 4 pm since all the workers were done for the day and preparing to leave. I’m still confused why there’s a 4pm tour knowing that all we’d get to see is the cleanup process from the day. The instructor acknowledged and mentioned that unfortunately we wouldn’t get to see a lot since it’s late in the day which left us all thinking darn it I should’ve chosen the 2pm tour.I enjoyed the classroom part of the tour but didn’t get much out of the walking tour because nothing was happening. I would suggest earlier tours when the chocolate is being made and or have someone physically demonstrating each part of the process during the tour instead of just on video.Also, the noise from the open air cafe was very distracting during the walking tour at the viewing windows of the tour .In conclusion,I really enjoyed myself and would recommend to others just the 2 pm tour.Thank you again

Great hidden gem in Asheville. Everyone in our 2-56 was delighted to learn about cacao from bean to bar. Love that they pipe the smell out to the tour area! If only it could be bottled.

The tour was wonderful! We got a tour of the factory, got to learn about the chocolate making process and see some of it in action. We also learned about the history of the company and got to taste a few different chocolates at the end! Plus their chocolate is great!

Chocolate dipped ginger cookie is out of this world!!!!! Cant wait to try the Chai masala drinking chocolate - comes as mini chocolate chips you melt into milk. Loved the knowledgeable, genuine staff member who helped me today

I truly enjoyed this tour! I love chocolate and now I have even more reverence for cacao. What a treat to do a chocolate tasting. I appreciate the quality of the high percentage cacao chocolate. Victoria shared a wealth of knowledge in an enthusiastic and animated way. I love the story of how French broad chocolate came to be. I left infused with the high frequency of cacao :) Thank you to all!

We thoroughly enjoyed our chocolate factory tour! Eric was very knowledgeable and entertaining.. And the chocolate was tasty, too!

Went in and I accidentally created sort of a situation this morning by ordering ice coffee with whipped cream; and there ended up being some technical difficulties which took several attempts for the barista there to fix. I felt bad because she had to have been getting stressed as there were several people behind me waiting and everyones watching her troubleshoot the whip cream dispenser, which took 5 or 10 minutes, but she remained calm and got it working as fast as humanly possible and thanked ME for being patient. This is a star employee; shes there almost every time I stop over for coffee and is always very sweet and professional! 10/10 needs a raise.

Took a tasting class here; excellent curation and teaching. The confections are top-notch; not a huge variety but what they sell theyve mastered. Recommend a visit for any chocolate lover, whether you live in Asheville or are just passing through

We had a lovely time learning more about chocolate production and flavors!

My boyfriend got me a box of chocolates from here and let me tell you, they are the best chocolates Ive ever eaten in my life. The ones with the liquid caramel inside was like eating pure happiness in food form. I dont know what kind of chocolate Ive been eating for the last 30 years, but it was trash compared to the ones I got from here. Amazing. Chefs kiss. 10/10 would recommend

This was a very informative tour. Our tour guide, Victoria, was engaging and fun. Although the factory was small, it was still a big hit with our family. We loved the chocolate tastings, too and of course the discount at the store.

Very enjoyable tour. Victoria was an excellent tour guide.

Service is huge for me. This place has the classic over educated, under experienced Asheville service. Spoiled children pretending to be adults serving a demographic which may as well be a flock of kittens sweeping feathers. The chocolate is amazing. The space it beautiful. Heck, it looks like a great place to open up a business.

Cool little tour. Kids liked it. My son has a severe nut allergy and they were very accommodating with the tasting. They made sure we got nut free tasting chocolates. Victoria was very knowledgeable and kind. We got some chocolate afterwards to take home and it was great. Great way to support a local business!!!!

I absolutely loved the tour. I forgot the gentleman’s name with the light red hair who gave my tour, but he had very detailed information about the whole French broad Chocolate history and involvement with their current runnings today. I genuinely learned a lot of new information and got to see and try the delicious byproducts.

My family and I all went with our 3 younger children (3-8). They did enjoy the tour and the chocolate tasting, the only thing they would have liked more was if they would have read from the book “No monkeys, No chocolate”. They had it sitting on the table during the whole class and then still didn’t read it. Our tour guide was phenomenal! She was very animated and tried breaking things down better for the kids to understand. All in all it was a great time! I would recommend maybe for middle school age and up.

The tour guide did a delightful job presenting the history of the company, farmers / suppliers and the chocolate making process. The chocolate tasting showcased several different products, all delicious. The tour was fascinating to see the beans go through the process to chocolate bars or bonbons. The guide was very good with the school age children in our group, answering their questions and pointing out things of special interest to them. I would definitely recommend this tour to anyone interested in chocolate!

Interesting and fun tour. Delicious chocolates. The downtown shop is uber charming. Definitely worth a visit.

Friendly and accommodating staff turned a rainy day visit into a great experience. Gave us great advice on local dining options as well.

The French Broad Chocolate tour is a must-do...one of my favorite activities in Asheville. And Im now a life-long customer...some of the best chocolate Ive ever had!

I had been to the factory multiple times because I love the treats and chocolate, but going on a tour there made me truly appreciate it that much more! We had an amazing tour guide and we truly enjoyed the experience.

Great experience for us and our 12 out of town guests. Presentation was lively, knowledgeable, and entertaining. Would highly recommend to visitors as well as locals!

Park in the gravel lot and get out of your car, then try not to go in. Any place with a parking lot that smells this good is worth a visit. The liquid truffle is amazing. The tour is mostly a class and tasting with a short walk around the factory, but it is interesting and you will leave a fan of their chocolate.

The tour was great. Our tour guide (Eric, I think) was really friendly. A tad bit pricey, but worth it. I really recommend the cinnamon cashew bonbon.

Interesting history, Noble community motives, great chocolate. Definitely visit-well worth the time. Must have the liquid truffle!

Visiting the FBCF is a no-brainer. The delicacies are unbelievably beautiful and delicious. The staff are knowledgeable and eager to help. DONT LET THE VISIT END WITHOUT A TOUR!! Eric is a fantastic resource (you can tell hes a trained educator) and delightful entertainer. We will be enjoying the Cacao Nibs and Dark Chocolate Liquid Truffles for a while!

Went there with a family member visiting from out of state that loves chocolate. We had the factory tour and it was excellent. The facilitator was engaging and super cool with kids. We ended our tour and purchased their awesome ice cream as well. We had a great time! Would go back with other visitors for sure.

Neat and fun place! I thoroughly enjoyed the tour and the guide was fun, upbeat, and incredibly knowledgeable. Awesome! Would recommend to anyone visiting Asheville....good for kids around 10 and older...awesome for ALL adults!

We did the factory tour. This fun tour gives an overview of the entire process of how a cocoa pod eventually ends up as a chocolate bar or other delicious chocolate treats. It includes a classroom and chocolate tasting portion plus time viewing the factory production process. It was awesome to see the behind the scenes operations of this company thats very passionate about producing high-quality, delicious products.

Great tour and chocolate! I love the attention to sustainability and quality ingredients!

Great selection of chocolates. Appreciated their vegan selection of chocolates as we have a person in the family with dairy allergies. They did not have the vegan liquid chocolate at this location though.

We visited on a Sunday to experience their Chocolate class and were blown away by the depth of knowledge and passion for chocolate. Eric is an amazing teacher and great person. The chocolate was divine as well! We will be back.

OMG! The aroma of chocolate is intoxicating. Take the tour. Taste the chocolate. Eat the icecream.Buy some for later.

Very informative tour with an engaging guide. Got to taste a few varieties of chocolate and see their process.

If you havent tried this gem, you are really missing out. Of course the hand made chocolate truffles are outstanding but the ice cream has me hooked. The dark chocolate made with coconut milk is perfect for my taste buds. The only way it can be better is to put it on top of one of the brownies.

We had a great time trying their chocolate (and ice cream... get the golden milk!) and very much enjoyed the tour and information about their process. It’s a great activity to enjoy during a trip into Asheville!

The tour was so informative and fun. Addison is a delight! She was patient and funny. The history of this place is worth getting to know. A staple of the community worth supporting for sure.

Tour was great! Very informative and loved getting to taste the different chcoolates. Would absolutely recommend.

The tour was fun and very informative! Tour guide was very knowledgeable and by chance we had the opportunity to talk with one of the owners while on the tour. That was an unexpected bonus! And of course the chocolate is delicious. Would highly recommend this to anyone visiting Asheville.

The factory tour was fantastic! It was more then “this is how we make chocolate” tour. Our tour guide gave in depth knowledge of how the Company was started, the process they go through to source their ingredients, as well as how the chocolate is made. Do you member the tour guys name from yesterday no I’m writing a review have you found the receipt

We took our 11 and 13 year old grandchildren on this tour. It was a huge hit! Definitely worth the time.

The tour was very informative and interesting. Its not often you get to see the chocolate making process from start to finish. It was also interactive, we got to see and handle real cacao pods. This is a great tour for tourists and locals alike.

Holy cow. This place smells like you want to smell 24-7. We didn’t go on a tour or sample any chocolate but we did have some homemade ice cream and a mocha latte and everything was amazing. You have to check this place out!

My husband and I came here as a part of our anniversary trip and had the best time. I am more of a chocolate lover than he is, but we both enjoyed learning, tasting, and touring the chocolate factory along with the all around kind, knowledgeable, and fun staff. Would recommend this to families, couples, singles, etc!

Kind of disappointed. We stopped by, i didn’t think it was that late in the day, close to 1pm. There was no chocolate, only prepackaged. So we got ice cream and cake. And a few other things. The brownie was good. But The cake was dry and crumbly. It did taste good, just stale. The ice cream was ok but you can get better elsewhere for cheaper, same with the cake. Kind of hit or miss with what we got. The service was good and it smelled nice.

We really enjoyed the tasting and tour! Our tour guide was friendly, informative, and fun. I particularly appreciated the short chocolate class ahead of the tour, to help understand where it comes from.

Great visit and tour. Learned a great deal about the cocoa bean and the chocolate making process. Definitely recommend. The chocolate here is delicious.

Our family really enjoyed this. The young lady who lead the tour was very knowledgeable and upbeat. It was very interesting and seeing how they do everything from bean to bar and using local as much as possible was great! The chocolate was delicious!!!

Loved the variety of chocolate options. Will surely go back with family and friends. Cant wait to buy some tickets to get a real tour of the place, but from what I was able to see. All looked too yummy to miss out on. Ill be back!..

So Delicious!!! Had to go to 2 locations just to get some more, absolutely incredible chocolates, brownies, cookies and ice cream

Eric was absolutely wonderful! He answered all questions and was so personable. I’ve learned so much and the tastings were great! I highly recommend The Origin of Chocolate tasting.

Very informative tour taking you back to the beginning of the cacao bean. Their single origin dark chocolate is fantastic. Definitely check this place out and their downtown location.

I brought our summer camp to FBC factory tour and we had the best time! The tour and tastings were wonderful!

Best chocolate on the planet. Nicest owners, great story. I get myself chocolates every year from them for my birthday. This year we got their brownies. Oh my, the cocao nibs really make these super tasty and the richest brownies, the best youll ever have. Thank you FBC!

Thoroughly enjoyed this experience lead by a knowledgeable and friendly guide.

The tour was great, I can’t remember the ladies name who gave us the tour but she was so fun and informative. Not to mention the chocolate is absolutely to die for! Expensive but worth every penny. Would love to come back when we visit Asheville again.

Very informative and interesting. I love the values of this company. Great story and products!

Very informative tour. We learned alot in the class and enjoyed ourselves. This is a learning class, not a tour. You will learn a lot and the samples are fabulous.

We went on a Sunday to our chocolate factory class. It was very informative. I learned new things that I had not learned on chocolate tours at other factories. It was a pleasurable experience and definitely recommend others to join in. Great tasting.

It was a great experience! Super informative and the chocolate tasting was a big plus! It was super interesting and everything was explained so anyone could understand the process. We also got to talk with one of the founders who happened to be which was great! One of my favorites was getting some Golden Milk ice cream after- I NEED that recipe!

My Mom and I were visiting Asheville for a few days and were looking for something different to do. We were not let down by the Chocolate Tour. Victoria was very bubbly and knowledgeable about not only the company, but also the actual process of how chocolate becomes what we know and love. Ill definitely be referring my friends who visit Asheville!

We really enjoyed the experience! The chocolate was tasty, the staff was friendly, and our factory tour was fun. We’ll be back!

Great chocolate & great people! Plus tons of knowledge gained.

Tour was great! Eric was an awesome tour guide and the chocolate was delicious!

Great products from people dedicated to their work!

Our tour guide was amazing. He was super knowledgeable and we had a great time. I spent way too much on chocolate. Lol

Unique chocolates & great service. Had small snafu with order but they fixed it promptly. Will definitely shop here again.

This chocolate lounge is so adorable. It is a perfect and cute place for big or small groups of friends. The chocolate there tastes amazing and it is worth the prices.

We had such a great time here! The tour was very informative while also being interesting. I can’t remember the name of our tour guide but we came on 1-16-21 at 2 pm and she was awesome!! I recommend trying one of the sea salt caramel brownies but you would not be disappointed with anything they offer. A must stop in Asheville for sure!

Called the factory with questions after receiving a holiday gift box. Victoria provided exceptional customer service. She went above and beyond to answer my questions about the ingredients in the chocolates, due to my dietary restrictions. She even went so far as to call me back after researching the ingredients further. We have always enjoyed the delicious goodies and great service from French Broad Chocolate Co.

Absolutely fabulous tour. One of the best I’ve ever done in terms of engaging AND informational. Even my twin 5 year olds were fascinated for the entire tour.

Delicious chocolate experience! I learned so much about Cacao and the chocolate is delicious. I cant wait to to try the Cacao Tea I purchased! I would definitely recommend this tasting experience.

Very informative. Learn a lot about cacao and how chocolate came about.Everyone was friendly.

I liked the tour and its not time-consuming, only 45 minutes. I do wish the slide show portion could have been a little more professional in terms of setup so our tour guide could move more freely without worrying about tripping over cords and wires. Better placement and more space for her to do the slide show. I think our tour guide was so awesome and relatable. Id be happy with her again. I feel bad that I didnt remember her name, but Im not very good with names. The chocolate education was great, and I didnt appreciate dark chocolate until I visited this place. Also the story of the Factory owners is very inspiring!

Great tour: you get to learn about the origins of chocolate AND you get to sample some of their delicious chocolate.

The tour was very interesting and engaging, and the chocolate, of course, is amazing! Well done!

The Chocolate factory tour was awesome, would totally recommend it to anyone in Asheville. Learned all about how they make chocolate and got to sample different types of their product. They take you into all areas of production let you get up close and personal. Evan was an amazing tour guide and he really made the experience.