So I called before I delivered to get directions in with a semi truck delivery. A little tricky but not impossible, especially since the staff was outstanding π helping me with eyes all around. You guys rock!! I would absolutely deliver here again.Thanks again
Staff was not very friendly, engaging nor interested in my business as a new customer. I was able to get one of the products I went there for, but I also wanted to bring my lawn equipment to them for servicing. I inquired about their lawn maintenance service but was provided next to no information of what they offered and did not feel like spending time trying to get the guy who I was dealing with to talk to me and give me their service program details.
Great place to pick up any residential or commercial lawncare/tree equipment. Super friendly and knowledgeable. A wide variety of quality tools and products. They even carry a good supply of tree arborist gear which is a huge plus for me. Definitely swing by for any lawn or tree care needs.
Zach was very helpful with my Ferris zero turn purchase. He was knowledgeable about the product he was selling and made the process quick and simple.
Guys at Service and Propane station were extremely helpful and kind. Had to get our saw serviced and get refills. I got there real close to closing time just before the holiday. They were so pleasant and didnt rush. I will be back!
Brevard Rd location never replied to 2 different text messages. Hendersonville replied in under 10 minutes.
Everything from sales to service here is very well done. Everyone I very knowledgeable and always willing to help and offer information suitable to your needs.
Great customer service, friendly employees and go out of their way to help you with whatever you need
The sales associate was friendly. The store had a wide range of inventory, the prices were a little steep but normally you get what you pay for. Ill be returning
Glad I bought a riding mower from them. Now I have a place to turn to if the Cub Cadet mower breaks down. Not sure that Home Depot or Lowes would provide the same level of service. Plus my Cub Cadet has a 3 year warranty compared to the 2 years offered by the box stores.
Great people to do business with will be returning
Not happy they close on Saturdays at 12 noon. Had to go to Home Depot to look at Cub Cadet equipment. The person we talked to couldnt have cared less if we bought anything or not. We then tried Tractor Supply which only sold Cub Cadet equipment. So, I took my businees to Lowes where I bought a new lawn tractor and a 3 year protection plan.You shouldnt take your business or customers for granted. Wont be doing business with you in the future either.
Good place to deal with helped me pick out a good weed eater
Excellent stihl dealer. I have a stihl dealer 5 miles from me, drive 25 to buy from this dealership.
It took too long to get in a small part to fix my cub cadet and the employees got irrated at me checking in with them for two weeks.I felt that checking in daily was needed as Asheville had the part there all they hed to do in Franklin store was send for part from asheville
No pressure sales. Went above and beyond to make sure I would get what I needed.
I recently got to try the new Pro X Stand-On. Great machine!! My only concern with this was how my back and knees would hold up mowing with it all day. I was very impressed at how comfortable it was. I was not sore at all. This is a very comfortable ride!! The 3 stage adjustment allows anyone to find the right comfort zone!! If you have one I would suggest upgrading to this machine. If you are thinking about getting one I recommend this one!!
Very knowledgeable and friendly staff along with the best Stihl inventory in the area.
The two young men that helped me were great, knowledgeable, and kind!!
Best service good people will bend over backwards to help.
Very knowledgeable staff. And a very wide variety of products. If you need a great piece of machinery for your wood working or landscape/lawncare needs, this is the place to come.
These guys and gal are always friendly and helpful when I stop in. The part we need for our winch is hard to find but they never stop looking until they find it. We are very appreciative for their services.
So I take my mower to get it fixed. I fully explained that it would start, run a minute, then die. I also told them to do preventative maintenance on the mower as well. I get my PUSH MOWER back with a bill of $259.00. They replaced the blade, air filter, plug etc. So I bite the bullet take my 15 mpg SUV to Asheville to get said mower as itβs a 55 mile drive ONE WAY. Iβm so excited to get my mower unloaded and to use it! Wait. It runs about 15 seconds and dies. They never touched the mower. They did do the blade etc, but the real reason I took it there was the issue of not running. I will not be back. Ever. Save your money!!!!
We just purchased our second mower from this business and both times they were amazing! They have also done repairs on other equipment and each time it was completed in a timely manner with excellent customer service.The gentleman that helped us today was very kind and informative. I would highly recommend this business!
Very good visit treated really good
A solid and trustworthy place to shop and for equipment repair work. If you need landscape or tree work equipment, they most likely have what you need. A plain and simple place, that has been around a while.
Great financing options, very knowledgeable and helpful staff.
They were super nice and was very helpful
We bought our mower here 5 years no trouble a rat got into my wires the service man tried his best to help me on the phone without having to bring my mower in but I wanted professionals I recommend 4x4 for sure
Friendly staff. Had all my cub cadet parts in stock. Recommend
Great service and a friendly environment .
I stopped by with a problem. They was very helpful with fixing my problem.
Outstanding place to do business with! They have many Stihl parts in stock & if they donβt have it they get it fast! I worked for these guys for a while the previous late winter before I had to have shoulder surgery I witnessed Someone purchase a new saw & while guys were getting ready to fuel and make sure the saw operated properly Ron the owner was talking with people who purchased saw & after speaking with them Ron realized they would be better suited with a different saw, one that happened to be LESS EXPENSIVE than the one they had chosen! Good People!
Dont know didnt go there
Great stock of Stihl and Cadet products! Excellent customer service and Service department.
This is a great place to do business. I found the staff to be extremely friendly and not annoyed by all of the questions and emails we exchanged. They met all of our home needs from leaf blower, weed eater, tiller, tractor, and accessories.They even serviced a very old chain saw I have which is near impossible to find parts for.We could not be more pleased with all of our purchases as they have all exceeded our expectations. The staff is extremely knowledgeable and was very helpful as we picked out each piece of equipment. It does pay to buy local and the support has been outstanding. You will get a better machine here than you will at the big box store. I purchased a lot more machine from 4X4 country at a great price. It is a shame they get negative posts over big box store purchases. Just shop here. These machines are no longer simple and these guys know their stuff.
Personally they have the coolest stuff for all your Landscaping needs year 4 x 4 needs even apparel cool stuff and the staff is great
I found a tractor I was looking for online, drove 8 hours from Virginia to get it. Zach was awesome to deal with, answered all my questions and sent lots of photos and video. The tractor was as just described, excellent experience and I would buy from them again! Thanks Zach!!
Its the most expensive lawn mower repair in town! But they do a good job, and theyre honest about it. You wont go wrong, but it might cost a lot, if you bring your mower here for service.
Great customer service and great prices
I have bought 8 pieces of equipment from them and 2 for my Dad. They have always been straight up with their recommendations and never try to oversale, but get you what you need. The service department is excellent and they have always accommodated my time schedule when possible. First class organization. If you buy from a big box store, you get big box service - none. They hire professionals and not weekend warriors. I highly recommend this establishment.
Great π
These boys were great, I went down to buy a chainsaw and they hooked me up on the spot. There were plenty of options to spend as much as I wanted - but I was able to restrain myself.They seemed to also have a wide selection of Stihl trimmer tools along with the chainsaw selection. They also made it clear that since you were buying from them they can service your equipment as well.Ill be buying more tools from these guys in the future.
Ordered a carburetor, they said it would be there on Thursday. Thursday comes nothing..try calling several times on Friday no answer. I decide to go in to the store to see what the deal is...they hadnt even placed the order. Then on top of that., Of they ordered it Friday I wouldnt get until mid the next week.....Im loosing money...
Friendly great helpful what your need is for a saw they will help you.
Incredible prices! Especially if your willing to buy certified used equipment with a warranty.
They dont try to RIP you off, and are parts store friendly. Best if you already know your model and serial number, IMO.
Great customer service. They had the mower part I needed and told me the easiest way to replace it.
Helpful people π
Darin was awesome!
Purchased from this company and highly recommend. Great customer service
Excellent service
Great Family Owned Business. They really take care of their customers
Not the friendliest people I have ever delt with. The Hendersonville store was much friendlier.
Ron and his team are excellent. Good people and products. Very customer focused. Highly recommended.
Goid service, great turnaround time
Helpful salesperson leading to purchase of Cub Cadet walk behind mower. Good value for mower.
Lets roll baby
They have good parts and some what friendly service. It is a little pricey. Manufacturers defects returns are in store credit, fishy! Even after spending $707 in one purchase.
Good people. They know their business. Helpful and friendly. Prices ate fair. Excellent repair mechanics.
Ive purchased whole good items from this company for 20 years. And just recently got a used z-force that runs like a new one. Couldnt be happier!
Excellent
This was my 1st time there & shopping for a line trimmer. Very large inventory of Sthil power equipment and friendly staff. They helped guide me through the many models. Im pleased with the service and my purchase.
Best people in buncombe county to deal with
Great place, to buy lawn equipment.
Very professional people. Had the parts I was looking for in stock.
Google navigator seemed to have a hard time with this location...during regular business hours the traffic is very heavy so you have to watch for the location...very pleasant and helpful staff...wide selection and excellent prices...
Great people, great buying experience, lots of models in stock. Service dept is top notch.
Great place to buy your new Cub Cadet mower! Staff are very friendly and knowledgeable!
Great service and well trained service people. Will buy from them again, because we really like our Cub Cadet.
Great place to get all your lawn care needs!!!
Nice and respectful staff who are knowledgeable on parts and equipment.
Ron and Zach and the team are great to work with. Friendly, knowledgeable, and fair.
Didnt have what I needed.
Love this place. Great service.
Expedia was good
Great place to get your 4X4 serviced!
Great service and great products
Always helpful and knowledgeable
Always has what I need very courteous staff but a little on the pricey side for parts and service one can find other places with similar parts and products and service for much less but remember you get what you pay for if quality is you concern these guys will have it us poor folks gotta shop around
If arrogance was king, these place would be on the throne. Refused to do warranty work on Cub Cadet equipment they did not sale even though they charged me for diagnostics.
Great Place for Sthil repairs
This company dishonestly lists mowers on Craigslist for sale by owner. This is extremely dishonest because many buyers only want to deal with owners, and this highly misrepresents who the seller is. Stop lying to the Craigslist buyers and list your items honestly!
Very helpful all around. Friendly too!!!!
Great place nice people !
Awesome
Great place for Sthil and Cub Cadet products and service
Friendly and actually help when ya ask
Sales people are pushy if you are a female and go in there without youre husband.And will talk a sales gimmick to death.I aint your average female and I know when someone is shooting a line of bull...
25.00 for 2 pieces of starter rope lol
Nice place.
Service is awesome
Great parts and service.
Chain saw blades sharpened
They have parts in stock !!
Awesome saw shop
Nice people!!
Shady
Awesome
Awesome