Mountain glass is the only place when it comes to glass materials. Everyone is always so helpful. Chris always points out all the new candy and pushes me to up my game. But every time across anyone working they make sure I know where to find what Im looking for... which is great because I never know what Im looking for. 5 stars all day every day! Thank you mountain glass for being awesome!
Just started building up my own personal glass station at home. Ive talked over the phone with Dave and ordered a starter kit he is knowledgeable and more than happy to help with any questions you have. Great prices, great customer service.
A great supplier for glass arts needs. Very friendly and extremely helpful staff. More than willing to help when you have questions.
Very affordable and a great place to get all of your glassblowing supplies. Very nice people with an awesome plethora of knowledge. We will definitely be back again!
I buy from Mountain Glass regularly & couldnt be happier. The team is prompt, the order is always correct, and the glass is packaged well. Ive never received a broken tube or rod in the mail when they ship it! Their prices are competitive, and even if its not always the cheapest, their service is top notch and worth the extra couple bucks. Whenever they notice something unusual about an order, they call me to discuss it and make sure I meant to send the order I did. In particular, Id like to give a shout out to Heather today who called me to let me know I could adjust my shipping option to get the same service for less $$!
Man i have place order from them with keck clips and they save my life cause the ones they have man they are perfect to the T they are for to hold the glass like thick glass you will be please even with the metal to when you need keck clips come here i promise you 👍
My poor boyfriend. He is a glass blower and we drive from Johnson City to do the sad state of picking up purchases here. Every time it is very standoffish and you never know what quality of items you will get. Example - he ordered a rod of specialty glass and it was thin and then thick in the middle and all “messed up,” completely useless for his purpose. I do wish they would take the Ashville sticks up their butts and open up in store shopping at this point.
Its always something with this place. Ive had issues with these guys since day 1 I started melting glass. Super expensive, shipping is absolutely ridiculous. Couldnt even walk in to pick out what rods or tubes I needed. Make sure you weigh, caliper, and inspect your order. Lampwork supply online is a way better option.
One of the staff, Miller, was incredibly helpful and answered every question I had. He went out of his way to help me with my order and is a great customer service representative. If you order any type of glass or any tools to work with it, I recommend this company for their wide range of knowledge and their customer service.
Best placece in avl
Always so helpful! Wish they were open inside but even with them being close inside they still treat you with so much CARE.
After ordering some confusion on shipping occurred. It was put correct and shipped immediately. Shop this company with 100% confidence. Ive been buying my supplies from MGA for over 17 years now and NOT ONCE was there a mistake, bad packaging .... nada .... and should something go astray in the process it was immediately corrected. TY and A+ service as usual MGA.
Amazing customer service. Received phone calls if there were any issues with the order.Miller took care of my order and was super friendly and very helpful. You guys have my buisness for sure
Who else are you gonna get your glass from
Best supplier in the business- ive been a fan and customer for nearly 10 years and I wouldn’t go to anyone else. Ive tried out the competition; the competition will muck it up every time. If MGA mucks something up (we all do) they make it right and in the end you dont feel mucked with, or mucked over. MGA truly gives a... duck.
You know what we really appreciate? This company taking the time and effort to correctly package all of our delicate glass, tools, equipment into 2 large boxes. We have had a terrible time purchasing items that arrive broken from other glass providers and want to thank Dustin and Miller for going above and beyond to make our order perfect. We will be buying from this company from now on!!
They are great and will help you get anything you need.
Mountain glass arts has been nothing but amazing to order from since i started flameworking. Fast shipping and always accurate. Im just starting out so i order a bunch of colors but only 1 or 2 ounces of said colored glass at a time and they have always got my orders right. They call you promptly if something is up with the order which is a great courtesy. They are everything you want in a company.
These guys are the best. The products are always packed perfectly and the quality is on point every time. But I don’t even care about the glass right now. The customer service these guys dish out is out of this world. They care about their customers and every package feels like it’s from a friend when I open it.
Absolutely the most amazing service. These people truly care about their customers. We drove 2 and a half hours from South Carolina, got held up in traffic and barely got there 15 minutes before they closed on a Friday evening. Three employees stayed late and took the time to help us find what we needed. We will be buying from them again. Thanks Guys for everything.
Literally the best customer service ive ever had with any online store. The staff are very kind and willing to help. Products ship fast too, ive had orders of over 100 pieces of different colors and sizes of glass ship the day after it was ordered and thats with all this COVID-19 stuff going around.
Mountain Glass has amazing customer service! Huge selection! Staff is friendly and always welcomes any questions. I have been making my own jewelry and they have just about everything I need for wrapping my pendants and crystals. Plus much more for beading and kits with tutorials that make the process of making your own beads so much easier. I love their opal selection omg!!! Pink, Blue, Clear, Red, Orange, Green, RGB, Black, White, and more. All colors in different sizes too plus facet Blue opal adds to any piece to give it that sparkle eye catcher
Customer service A++. Great selection of product, and great customer service. These guys make it right even when its no fault of their own. Weekly & monthly sales make it my preferred glass shop. (I do have to admit though UPS is not my favorite shipping method but its the most economical so UPS gets 1 star)
Rarely have I come across a company that actually seems to care about their customers, but Mountain Glass is truly all that and a bag of chips. Call them up and a real live person answers (who is knowledgeable to boot.) Every order Ive ever made with them has arrived quickly (2 days max) and accurately. Best glass wholesalers in the business!-Glass Rage Studio
One stop shopping for everything glassblowing. You need an account to shop here and their is a yearly minimum to have an account. No glassblowing lessons of any kind. Very helpful staff. Dress for the weather outside as it is a huge wear house and it feels like it open air. Smile cuz your on camera!
Bought Y oxygen connector about three months ago. Since time of purchase havent had the chance to use the item until last week. Upon hooking the Y oxygen connector up determined the item has a manufacture defect, tubing through the Y connect is solidly sealed off. No oxygen was able to pass through the Y connect. Felt skittish on how returning this piece three months from time of purchase would go over. Reached out to Mountain Glass, they were completely apologetic and more than willing to exchange the item for a new replacement. My experience onsite and online has been nothing short of a wonderful experience. Cant be happier with Mountain Glass Arts being my glass supplier. Thank you!
Mountain Glass Arts has the BEST CUSTOMER SERVICE I HAVE EVER EXPERIENCED. Extremely professional, timely, and organized. They are one of the few glass websites that have their out of stock and in stock statuses truthfully presented at all times.Their shipping is timely and ON POINT every single time. Never had one issue, and they ship faster than most sites. Their emails are helpful, interesting, and full of great information on specials. They have fair prices and they price match!They have all the great brands for high quality glass, tools, and equipment. They also have a professional and high quality catalog they put out.I just wish I lived close enough to go in person!Bonus: they do giveaways on occasion. Amazing and generous ones.100% CANNOT GO WRONG BUYING FROM MOUNTAIN GLASS! Cant help but feel this review is an understatement, because I cant express what a GREAT COMPANY they are!!-Emily Colavita
I started blowing glass about five years ago, and set up my home studio two years ago. since building my studio mountain glass has been my only source for any and all glass supplies. they are always competitively priced and have a great stock. I have had a couple instances where I have made a mistake in ordering and the staff of mountain glass were extremely polite and helpful. I am a customer for life.GO MOUNTAIN GLASS!!!!
A treat to go to for any lampworker. Many options for soft glass and boro. Lots of supplies and tools.
This is the best glass color supply company. I order from many companies throughout the country and the world. The fact that there selection includes color, tubing, soft glass and multiple companies. I can therefore select multiple items for one order, simplify online ordering. I highly recommend them, and great sales!
Always an amazing experience - the quality and selection is always there and everyone at Mountain Glass is ridiculously knowledgeable and helpful. Each box is carefully packed and shipped out right away. After many, many years of doing business with them, Im still blown away each time I order by how efficient and good everyone is. They care about what they do, and they care about what their customers do. Theyve gone above and beyond for us and will always be my glass company, and should be yours, too.
Best supplier around
Love these kids to the moon!!
Fabulous finds for the glass worker. Geared more towards Boro but a good selection of soft glass as well. Extremely knowledgeable staff that answers any questions you might have. There are places you can order your soft glass cheaper but this is a good place to start so you can see and touch the glass.
Very good service, glass arrives on time. i love the discounts on large quantities of glass! the variety of products is very helpful! this is always my first and only stop for glass blowing supplies! Im still a fledgling glass blower, i work with my boyfriend, Jason Bergman at Ohio Blown Glassblowing Studio!
Lightning fast shipping ! Lots of extra as well as great quality products. The customer sales reps were able to answerer my questions with no problems. I love my annealer and have had a blast using the glass I bought. A great experience all around. Thank you !
Awesome customer service! I bought a torch from these guys and had it for a couple months and it ended up being a faulty torch. I contacted Mountain Glass Arts and they took care of the situation right away. They had a new torch sent to my house in only a couple days! They always have the best products in stock and the best glass for the best price around! I will never go anywhere else for any of my glass, tools, or accessories ever again. THESE GUYS ROCK
Mountain Glass Arts has an amazing supply of colors and brands and is always my go-to company. The orders are always accurate and shipped lightning-fast. Equally important is the customer service. Everyone without fail is friendly and knowledgeable, always willing to go that extra mile to ensure that I get exactly what I need, when I need it.
Best customer service I have received from most any company. Always a pleasure to do business with them. They are willing to go the extra mile to make sure everything goes well
I’ve been meaning to do this for a year or so. Mountain Glass Arts is my go-to source for all things glass, soft, boro and equipment. Selection is great, orders are without fail on time, prices are competitive and the best thing is the customer service. Call them, they have answers. And not just yes/no, it’s a genuine conversation with people who know because they work glass. Thank you MGA, you have made my glass life so much better.
Amazing staff very professional and respectful. These guys work in the industry they supply material for so they are extremely knowledgeable and offer help to any customer that asks. It isnt often that you find people who really enjoy their job, its obvious the moment you step inside MGA that these people really do care about the lamp working community as a whole.
This has been my one stop supply shop for almost a decade. They price match and offer service after the sale that compares to none other.
Mountain Glass has always been my go-to store for all my lampworking needs. They have one of the most comprehensive collections of items stocked at some of the best prices youll find. They are always running weekly sales so getting on their email list can be very beneficial. Most importantly the folks that work there have always been very friendly and helpful, willing to take the time to see that you find everything you need. Ive ordered everything from small amounts of color shipped through the mail, to an annealing oven shipped freight, which they made easier than I thought possible. Everything always packed securely and sent out quickly. In all, I have nothing but good things to say about them, and have always recommended them to others looking for supplies. You cant go wrong.
Awesome place, Mary was so knowledgeable and helpful...we are now customers for life!
Awesome super helpful staff! And an amazing selection of raw materials! Hands DOWN the best supplier in the business. These folks CARE!
I was turned onto Mountain Glass Arts by Revere Glass. Im a beginner lampworker and I needed a reliable legitimate place to get my supplies. Mount Glass Arts has a very user friendly website with a wide variety of products, the staff helped me and gave me advice, constant sales and the shipping is quick. They will definitely be my glass product supplier. 0028194
Great products, great customer service, always on time. They need a better website, but as long as I can order my supplies from such an awesome company (only a few hours away too!) Im a happy glass blower.
Needed an expensive part replaced that was still covered by warranty, didnt have customer or invoice number from the purchase nearly a year ago & they diligently had delivery next day, allowing return of defective part on receipt of the replacement, 10 fuggin stars. much appreciated efforts of miller for the help.
This is a group of extraordinary people that are willing to help as much as they can, not a question they wont try and help you with! Especially Emma, been going above and beyond helping me figure out my awareness ribbons for my stem cell therapy! I would have to say if I ever moved to the east coast again it would be across the street from this place!
Absolutely amazing customer service.. I had a broken valve on my torch and was getting more and more disappointed by the day it was out of stock. As soon as It came in I received a call from MGA telling me its on the way after I paid the invoice! I cant explain how much that call made my day and within a few more I had my torch back up again. Great employees chatted with, wish I was closer to the store!
The best place to go for any glass artists who need bulk glass and equipment. The staff is knowledgeable and incredibly friendly.
My go to company for all my glass needs. Huge warehouse!! Very knowledgeable staff that is friendly and will take the time to get to know you. A1 customer service everytime. Highly recommend if your a glass artist
Amazing company with great people. Go above and beyond for customers.
Very nice employees and had exactly what we needed.
When I started my flame working journey, almost 2 years ago, I had no idea how lucky I was to live in Asheville. I made a trip to mountain glass after about 3 days behind the torch and was blown away. On my first visit I was given a tour of the massive and somewhat overwhelming warehouse and since then every time I stop in I am greeted, by name, by happy, friendly faces. I often times find myself stopping in for a small purchase and staying for the intriguing conversations, with topics ranging through all aspects of this medium and beyond. I will undoubtedly be shopping with Mountain Glass throughout my flame working life.
I love Mountain Glass. Super easy to get what you need, and great customer service. Ive ordered from two other borosilicate suppliers and I will never go back to them. I have also never received anything broken. Mountain Glass is the way to go.
As a new artist to the world of glass blowing, I was treated with the greatest respect and consideration by the staff. Their knowledge of the art, the supplies, and tools of the trade made it easy for me to begin my new adventure in the art of glass. The warehouse is staffed with friendly and courteous people, even the dogs were cool. Lots of supplies, glass, and tools for soft glass and boro work.
I do so appreciate these guys, I myself do not actually do any glass blowing or glass works. Most of the time when I drop in here I need glass tubing for a specific project Im working on, such as drip feed Oilers and the like. Despite that, every time Ive been here the guys at the counter have been very knowledgeable and helpful end interested in what Im making and able to provide information on what they have thats going to fit what Im doing.
Excellent glass, tools, pretty much everything you could think of or want for borosilicate glassblowing, which is more so what I do personally but really for any type of lampworking. You can find just about every color of boro and soft glass, even from some of the newer companies coming out! Any price range of tools, depending on what you’re working with. The customer service is unparalleled and incredible. I’ve been buying all of my glass and tools from them for over a year now, and everyone I’ve spoken to on the phone and e-mail have been so pleasant, kind and helpful. They are always happy to answer my questions (and sometimes I have a lot of them!) and any time I’ve had an issue (which has been nothing major) they have done everything they can to make it right, quickly. I have even bought my kiln from them, which is a major piece of equipment but it arrived perfectly and has been an excellent asset to my studio. No problems at all with it. No issues with my torch either, and I’ve had it for going on 2 years now. Planning on purchasing my next torch from them, for sure. I will continue to buy my glass and all of my tools and supplies from them as long as I continue blowing glass, which with luck will be forever. I am happy to support this American glass company every time I purchase from them, and proud to wear their stickers- I have their main sticker right on the back of my cell phone I’m using to type this review right now! Thank you so much for the excellent customer service and everything Mountains Glass. I couldn’t recommend you more to glass artists of any level, especially when you’re starting out- they are so helpful!
Charlie and the guys are always awesome to work with. Best customer service and super fast shipping. Couldnt ask for more!
Very nice web catalog. Had a great ordering experience. Small change in what was to be shipped and they called immediately to make sure I was ok with the change. Shipped quickly and packaged to ensure items would arrive intact.
MGA is my absolute go-to place for glass art supplies. They carry a great selection of both borosilicate and soft glass plus most any hand tool you might need. The staff is incredibly knowledgeable and helpful. Their customer service cant be beat. Online or phone orders are shipped very quickly. If you are ever in Asheville, stop by and check them out!
Very helpful customer service, excellent quality products, and a great variety. One stop shop for any of your glass needs!
In May 2019 I ordered a Bethlehem Bravo torch from Mountain Glass Arts. I wasn’t sure about whether my concentrators would run it or not so I called MGA before I ordered. The sales person I spoke to was so knowledgeable about how their torches worked and what combinations worked best together that making my decision was easy. Got the torch in record time and had it running in no time. Thanks to MGA this entire experience was pain free and that’s a good thing when spending a lot of money. My confidence in MGA and the glass products and tools they sell are immeasurable by this experience as well as the other ones I’ve had. Thanks MGA!
Best folks in the biz! Always a pleasure doing business, much thanks. See yall soon :)
Best customer service of any online company I have dealt with. Customer support phone is answered immediately and every person is really familiar with the products and how to use them.
Great guys, great everything! Best supplier in the country!
Mountain continuously goes above and beyond when it comes to customer service. They also have a massive inventory of just about anything a lampworker needs. 6/5 stars! My shopmates and I will be customers for life.
Amazing place! Staff is great and knows their stuff. Very friendly.
AMAZING PLACE TO GET YOUR GLASS!!! Shipping is so fast that its on my door step the next day. Great customer service!!!! 100% recommend getting your glass here!!!!
I have been using Mountain Glass Arts for about 5 years. Their service is professional, reliable, friendly and fast. I am always blown away by how quickly my order is delivered. I would recommend MGA to any lampworker, from the novice hobbyist, to the full time artist. keep it up!
Best place to get glass period. Nicest staff ever. Wouldnt change a thing.
Guy at front desk helped me out alot. Helped me find the exact tubes I would have been lost looking for. He knew exactly what I needed, even with my vague description. Props buddy.
Great place to buy glass! Extensive selection, excellent customer service.Highly recommended!Anna MIller
The Foundation is the best place in Asheville to see amazing spray can art and then break your arm at an unsupervised skate spot. Highly recommended.
Great place for blown glass supplies.
Great place to buy tubing and great peoples to work with. Love to buy from MGA and willing to do this mistake over and over. Thanks a lot
I just made my first purchase with Mountain Glass Arts not too long ago and I will say I am impressed! They have great customer service and very reasonable pricing! I would suggest any lampworker get whatever they need from MGA!
Guys there are great! USUALLY have what i need but they tend to go on backstock alot with certain colors and then i have to order from out of town and shipping sucks!
Always the friendliest place to shop for glassworking supplies!
I have been going to Mountain for all my glass needs for over 5 years and I will keep going back, its a great place for all our Lamp working needs.
Its where I buy all my glass supplies from. Best customer service and prices in the business.
We were referred to Mountain Glass by a local glass blowing studio. My wife is new to lampworking and wanted to get into the field as a hobby and we decided to drive up to Asheville to price the equipment. The staff here was extraordinarily helpful, friendly, nice, accommodating, and understanding to a couple that didnt know very much. I appreciate their being here and will continue to shop with them.
I just received my 4th order and only wish I would have been ordering from them since I started. The other company sent packages with back orders, without notification, things would come 2 weeks later being drop shipped from the manufacturer. Mountaing Glass has always shipped to me within 2 days, complete orders, no damage, packaged perfectly. I have yet to have a problem from them, so I dont know why I would buy anywhere else.thanks for everything guys!
Top notch customer service. Great selection. Product packaging cant be beat.
Was there conducting the fire sprinkler systems inspection. Staff was friendly and accommodating and they have the largest selection of art glass supplies and equipment Ive ever seen.
Just awesome. fast shipping, honest people.
True assets to the glass industry! Love these folks and how hard they work to take care of you.
If you need some glassblowing shiz, hit the dudes up. Questions? Answered mofo! Unsure of how to use a product? Ask for Badass Brad and he will let you know. Need it shipped today? They got you baby! Mountain Glass takes care of their people. Keep doing it right yall!
Amazing facility. Super friendly and helpful staff.
Absolutely great service! Without a doubt the best customer service around.
Mountain Glass is the bees kneeeees! I love their user friendly website, their selection of borosilicate glass, tools and shop supplies and the staff is always extremely helpful with product questions or expediting orders even if I miss the cut off time... This is the only Lampworkers Supply company that I have NEVER had a single issue with. Conveniently located just a few states away, I can always count on quick delivery time and the best prices. For only $100 a year an annual membership gets the buyer 30% off most items which can quickly turn into huge savings. You cant go wrong with Mountain Glass!
MGA is by far one of the best supplier for anyone who works with glass. First is the selection; all the major manufactures of Boro color and several different manufactures of clear.Also their customer service is great! If you email them they get back to you very fast with answers to all your questions. I emailed them about a torch by GTT the not only gave me a wait time but also made other recommendations on torches and other places to call.Finally if you ever need to return anything, all you need to do is make a quick call, get an RA number and send it off. No problems!
10 of 10 so far by far the best glass distributor out of them all and the fastest shipping around.
They have everything I need for Lampworking
I received my package within two days of ordering, great quality product
- Address:191 Lyman St #400, Asheville, NC 28801, United States
- Site:http://mountainglass.com/
- Phone:+1 828-225-5599
- Art supply store
- Craft store
- Monday:10AM–6PM
- Tuesday:10AM–6PM
- Wednesday:Closed
- Thursday:Closed
- Friday:10AM–6PM
- Saturday:10AM–6PM
- Sunday:10AM–6PM
- Curbside pickup:Yes
- In-store pickup:Yes
- Quick visit:Yes
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