My friends are currently having a horrible experience. Alan Pugh is not only being evasive and blowing them off, but he also started a conversation with “don’t be an ass”Their awning is coming apart at the seams, from day one. It’s puckered, and looks awful.Update: three months later, she got an awning with a different color on one end, where they apparently ran out of fabric and used another color.Oh…and it’s still puckered.The first photo is the first awning that was installed. fabric coming apart at the seams, puckered. The second photo shows the new one (three months later) with another color on one end.This place will mess you up, then mess you up some more. It’s like Mr. Bean and Mr. Magoo got in the awning business together.