Will was very helpful and outgoing. Will showed us how to use the product. Will is good for the customers and good for the employer. l
Excellent experience finding a new rollator for my 94 year old mom. Knowledgeable, professional, and friendly staff helped me quickly find the ideal model. Bonus: they had the exact gel cushion in stock that was back ordered everywhere I’d looked online. This store has the most useful items for home healthcare – a godsend for those of us caring for elderly parents with health and mobility challenges.
I had to have emergency back surgery. So we need a long list of home medical things.1. Walker2. Cane3. Shower chair4. Bedside toiletEverything was in stock and we were able to pick everything up. Your staff was amazing. They explained how Everything worked and insured we got the right items.We since have been back to get some different items, same great service.The price’s are what you expect for items like these.
This company has outstanding customer service! Lynette Hartley went over and above to get me a standup walker I wanted delivered in 2 business days when others wanted 2-3 weeks! I highly recommended Lynette Hartley and Mountain View Medicqal Supply!
My search for the perfect walker for my 92-year-old mother led me to Mountain View Medical Supply. After hours of research, discussion with my mom, and looking at models at a local overpriced medical supply store, we finally decided on the NOVA Star 8 Petite Rollator model. Nobody had this in stock, but I finally found Mountain View Medical Supply after a thorough Google search and they listed this for an excellent price. When I called, Lynette Hartley answered the phone. She was incredibly nice and patient with me and provided a lot of insightful information about this model and the similar Zoom Petite series. She said she would get back to me after inquiring about availability, and true to her word, she did call me back promptly.Amazingly, the walker arrived at my mom’s just two days after the order was placed since it was coming from the local NOVA warehouse. With nervous anticipation, I put the walker together … sadly, my mom expressed dislike for it almost immediately. She simply couldn’t use the hand brakes or turn around to sit on the seat due to extreme arthritis and frailty. So I had to take the walker apart, carry the heavy box down to my car, and repack it at home. I called Lynette the following Monday to tell her the bad news and she was so understanding and sweet about it. She arranged the return and emailed all the information I needed to send it back to the NOVA warehouse.Initially, Lynette told me NOVA would take 7-10 business days after receipt of the walker to process the refund. When I didn’t hear anything, I called her to inquire about the status and she said the refund would now likely take four weeks based on information she received from NOVA! While I had Lynette on the phone, I asked her advice about wheeled transports seats, since the walker project was now scrapped, if not on an indefinite back burner. She provided helpful information about different brands and once again, was patient and very personable.It took a few more follow-up emails with Lynette to get NOVA to process the return and issue the credit. She worked diligently to make this happen, which must have been a little frustrating, although she never showed it! I found out from Lynette that it took longer for NOVA to process this because theyre short staffed. If you’re in the Denver area or anywhere else and looking for great products and wonderful, above and beyond customer service, I highly recommend Mountain View Medical Supply!
I do not like shopping especially for work clothes. Misti made it easy for me. She asked about the kinds of things I like in scrubs and showed me a few options. I love the Dansko clogs and the Carhart scrubs. She even brought me a couple of sizes to try on which made it nice and easy. I haven’t seen this kind of full service since the 1980’s and before. Plus, the prices of these products match the company’s website prices. The bonus is that you get to try everything on, don’t have to send things back, and to get to meet Misti.Thank you Misti, I will be back.
I have been buying from Mountain View Medical supplies for the last three years. They are terrific to work with and competitively priced. A special shout out to Sabrina who spent so much time with me researching and advising the best decision for a Pride lift chair. She was professional and didnt hard pressure sell. She wanted to make sure I absolutely ordered the right chair. Overall, they are terrific!!!
The staff is so friendly and professional. I really appreciate Misti, she is in the Laurels Uniform section of the store. She really gets to know her customers and does a good job meeting the customers needs. The first time I went in to purchase some scrubs, my husband told her that if she had anything with flamingos on them that I would definitely purchase them. Ever since that day just over a year ago anytime they get a new catalog, Misti looks to see if theres anything with flamingos and as soon as she sees me come into the store she lets me know when I can order it.
Bridgett did a wonderful job sizing a wheelchair for my father-in-law. She listened to our desires and recommended a lightweight wheelchair that worked out wonderfully. The had a good selection of ready-to-use wheelchairs.
I loved this place since day 1! Misti has amazing customer service. Every time Im there she makes me feel as if Im her only customer, I had no idea on what I was looking for and she took time to help me out. I definitely wouldnt take my business elsewhere.
I visited this place yesterday to get some therapeutic supplies for an injured foot. I was very impressed with the selection of supplies as well as how clean and organized the place was! Our visit was made even better by having Sabrina help us with our purchase. You can tell she really loves helping people and she was very knowledgable and friendly!
Staff were extremely helpful! Loved my experience here! Definitely some great promotions! Will be returning in the near future!
I went there to rent a wheelchair and it was quick, easy, and affordable. I was very impressed with the service and the staff.
This place is the best Im a teacher and this year decided to get some scrubs for school. a friend of mine had told me how great it was here and she was absolutely right! they have a great selection they order things that come in quickly if you need them in a different size and the staff is so beyond helpful just outstanding!
We purchased a DayDreamer lift chair from these folks a few years ago and couldnt be happier with the product. We went to Mountain View because they actually had chairs in stock that we could see, touch and sit in. Unfortunately, we finally had a part that failed and needed to be replaced. Curtis was very helpful and got the part shipped out on Friday. I received on Saturday and was able to quickly get the chair repaired and operational. Great people, fair prices and excellent customer support after the sale. Highly recommended.
Great selection. Staff is knowledgeable and friendly.
Back in May I needed some medical supplies before I had surgery to have my left leg amputated. Everyone there was very helpful and friendly. They helped me get the right equipment that I needed to make my life a little easier when I got home from the hospital. They had everything I needed. The prices are really good and so is their medical equipment. Im really glad I went there. I would definitely recommend this place to anyone that needs good medical equipment at a good price.
They have all the medical equipment you needAnd are most helpful
Convenient, great staff- very friendly and helpful. Good prices
A wonderful experience shopping at this business. Having a extreme Shoulder injury was directed to purchase a Sling&Shoulder Immobilizer. Went to Walgreens bought a one size fits all well...at 6’4” 268# one size Doesn’t fit all! Called MVMed.Supply, spoke with a knowledgeable and extremely friendly & helpful staff member “Bridget”. When I arrived Bridget had several options waiting for me to choose from and showed me how to wear the device I chose. Wow great customer service! The store was has everything in healthcare needs! Thank you Bridget for your impeccable customer service!
I have never had better customer service! Every single employee is so kind, knowledgeable, friendly and make the tedious task of buying medical supplies twice a month a very pleasant experience. I would recommend this place to my friends and family and anyone else looking for any help with medical supplies. They are simply the best.
I recently bought a stethoscope and scrubs that I absolutely love. Misti and Teresa were very helpful in helping me find exactly what I was looking for and not to mention, very friendly and fun to speak with. I’ll definitely be back for more scrub purchases.
Mountain View is absolutely, positively, THE BEST medical supply I have ever been to/ dealt with! All of the employees have always been super outgoing, and nice! I am a trucker, and I must purchase from wherever I am, when the need arises. If at all possible, I wait until I can get to the Denver area, so I can go to Mountain View for my needs!Their pricing on my supplies is the lowest, by far, of any where Ive been!5 + Stars!!!
Always friendly and very helpful! They can order for you whatever you want but dont see in the storefront. I also had my uniform jackets personalized and they turned out great!
This place is simply the best medical supply company in Denver. Customer service, hours, inventory, loyalty programs and ability to order specialty items are without parallel in Denver. Thanks for all you do!
My go to place for medical supplies or work stuff. Huge inventory friendly staff.
Ive shopped here for uniforms and basic equipment and have always found good quality and excellent service. The staff have been helpful and informative every visit!
Wonderful place to go if you need medical supplies. They have helped me out a lot for a friend lately.
The staff is friendly, educated, respectful and efficient. They have great prices too.
They are very professional and knowledgeable! Great selection of medical equipment and friendly.
Everyone here was so friendly and helpful. They have amazing prices too!
Mountain View always has what I need in stock, with knowledgeable customer service personnel to demonstrate and recommend merchandise.
Jenny gave me great service. She helped me find compression nylons and good topical ointment for back pain for my mother.She is very knowledgeable & helpful 😊
Thorough, good supply of Medical Equipment on hand. Friendly, helpful staff on hands to help you locate and even find other solutions/remedies for your concerns!
EXCELLENT CUSTOMER SERVICE
Friendly and helpful. So happy I found you!
We need to occasionally rent a wheelchair and they make the whole process very very easy. They are friendly and provide great customer services. Offer great information and we will most definitely use their services again.
Love going there specifically because of the lady who helps you find sizes for clothes shoes or whatever she really knows what shes doing shes really helpful, so sad i dont know her name.
Rick and Elena were so incredibly helpful, they spent about and hour and a half with us like we were the only customers in the store helping us compare and test out electric wheelchairs for my grandmother. They were super patient and answered all of our questions and helped us to pick the model that was right for us. We walked right in and were helped immediately, many other locations that sell electric wheelchairs require appointments. They had a wide range of products and the pricing was significantly lower than anything we have seen elsewhere or online. We have bought lots of items from this store, bathroom rails and walkers to compression socks, and we have always had great experiences here.
I had to go and pick up compression socks for my husband and the staff was wonderful and patient with me. Gave me multiple options.
Great experience. Staff are well informed about what products they carry.
I am in this store often! Their rewards program is nice, The prices are good, the staff is always helpful and the store is always clean.
Be aware that the return policy is strict.A friend of mine has been purchasing crutches/equip. from this place for years. A different designed pair of crutches she had never tried before, was purchased, and has unfortunately bruised & injured her forearms badly.She tried to get used to them, but they just arent working.The return policy is 30 days.She called at 6 weeks but they would not work with her. Sad really
Thank you for still going to work. these are trying times and cold 🥶 waters I have found myself in. and this place has had what i needed when I needed it have Thank you
Excellent experience. We drove 50 miles from Loveland to see the lift chairs they had. Believe me, a half-dozen models is a large selection to have on hand. I checked with many other places, but most had only one or two models to touch and feel.The staff was not only eager to help (with no pressure at all), but were also clearly knowledgeable about the products they had, unlike those in my area. We were given ample information, an honest assessment of our needs vs. their products, and came away feeling extremely satisfied with our selection.A $1500.00 chair is a big purchase for those on a limited budget, but I did my homework and know for a fact that I got a great deal on a great chair for my wife. I highly recommend Mountain View for their service, their product knowledge and their affordable pricing. Despite my own extensive research, I am so glad I didnt order on-line, or I would have bought the wrong product.My thanks for a great shopping experience.
I had an emergency situation with my wife unable to walk after surgery. Lynette (sp?) was super helpful, very pleasant and knowledgeable, and I feel extremely lucky that I chose Mountain View Medical Supply. If I could give them 10 stars I would.They had everything I needed, and the prices were not too high for me to afford. I would recommend Mountain View and Lynette to anyone in need.
Contacted two other companies to find replacement brakes for my husbands wheelchair to no avail. They both said they would get back to us in a few days. Called Mountain View Medical Supply and I was transfered to a gentleman who handled parts and etc. He was beyondAMAZING . I am sorry I dont remember his name. He found the brakes for us and we received them in a few days. He took the time where the other companies could not be bothered. This is now our go to medical supply store. We highly recommend them.
Simply the best, most professional store for me needs
Knowledgeable staff with great products. We wasted money trying to shop on Amazon and buying poor products
Very friendly and knowledgeable staff. Offered to help us with what we bought even though it was raining outside. Helped us find the best price on equipment for what we needed. Also recommended a place to give used equipment back when we were done with it. They should fix the leak in the ceiling...
AWEFUL EXPERIENCE!Lady on the phone was extremely rude and condescending.Would not listen to me when i was explaining what I needed. All she kept barking was that I needed a prescription. HAD SHE LISTENED CORRECTLY, she would have heard me say I HAVE A PRESCRIPTION.When I called back the manager acted like she didn’t care either.She claimed her name was Jennifer.Save yourself the annoying attitudes of this place, look elsewhere.
Very nice customer service!
UPDATE: After I posted my review a lady called my Grandmother and told her if I didnt delete my review I was going to be in trouble. Really? Last time I checked stating facts is not illegal! But what is illegal is harassing the elderly! Also she did not come into your store three times and you most certainly did not carry the walker out to her car for her, she is 100% sure of that. I will not be removing my post but I will make sure my review is on other platforms now! Leave my Grandmother alone!!My 93 yr old grandmother came in here for a walker. She bought it but figured out she couldn’t get it in and out of her car with ease. She returned the walker and was charged $20 to restock it, this was not told to her when she purchased the walker. She did ask about their return policy and was told she had to return it within 10 days, again no mention that she would be charged to return it. The ladies also told her there was a scratch and that they could not resell it. This place is taking advantage of older people. I bet if I had been with her this wouldn’t have happened. Beware they take advantage of the elderly.
Always a good shopping experience, even when they are busy, they try to at least greet everyone and make sure you are helped
Been to this store many times. Everytime I go there or call, they are willing to help me with my questions or my orders. Everyone is helpful and knowledgable. Even when I place an order, its there within a few days, expecting a week instead for delivery! Its a great store with great people. I wont go to another store.....
Very nice and helpful staff
MAKE SURE YOU ASK WHAT YOU ARE BEING CHARGED FOR !!!!!! They will nickel and dime you to the MAX … I was charge $18 just to fill out a Health Risk Form When I called to ask about the charge the lady told me You could have opted out Even though there was NOWHERE on the paperwork that stated I could just opt out or that I was being charged just to fill it out… SCAM ARTISTS (This isnt the first time they have done this either they have been known for sneaky charges that insurance doesnt cover and YOU will pay out of pocket) Watch your back or keep looking for honest office that will HAVE YOUR BACK not your $$$$
I have dealt with M-VIEW for 11 years. They are highly competent and very friendly. Their prices are more than competitive. You should be so lucky.
Staff was super nice and helpful! They just dont take my insurance
Very friendly, helpful staff. Great prices and selection of durable and disposable medical supplies.Keep up the great work! :)
Rick and Rene were Awesome and a great help for a picky customer
Even though they did have the equipment I was needing, the staff offered other companies to check with. I would highly recommend Mountain View Medical because they truly care about the customer! Thats almost unheard of this day and age.
Very friendly, efficient and supplied me with a part; just selling me one leg rest instead of a pair for my daughters wheelchair> Very helpful, I would highly recommend them.
Very helpful knowledgeable nice kind people always had wonderful customer service and have recommended them to anybody I know thats in need of this service .
Good selection. Quality. Has what we need every time. Nice staff.
Very helpful, friendly and patient. Highly recommend!!
Great store for all your medical needs and scrub uniforms! Staff is very helpful and customer service is #1!
Fantastic staff and the only place I go to get what I need
Always friendly and helpful
Very friendly staff. They are helpful and they make things easy.
Very helpful!
Very happy with the supplies and stuff here at the store thank you for helping me with all my needs.
Staff help prompt, knowledgeable, and friendly. Extensive inventory perfect for my needs.
Excellent service and knowledge! Love this place!
Horrible experience! Called and could not understand the person who picked up the phone. Said she would get someone else then she hung up on me. Find another supplier!
Wow these people prey on the elderly. $1300 for a chair that you can get anywhere else for $500 and it breaks in 3 months. First they try to blame the user and then they won’t replace the part unless you pay them 65$. Buyer Beware
Always friendly and helpful. Have what I need.
Golden Technologies Travel Battery for their GB120 ScooterEasy online ordering - fast delivery - super great price compared to others.