user
Appearance
Comments
Jo
Review №1

I’ve been getting my oil changes here for several years on three different cars. This breaks Plus is fantastic! I’ve always had great service, and efficient and not too expensive. They always have some kind of online coupon that you can apply for at least $10. Make sure to ask for one! Of course, if you go for the more deluxe packages, you can get a bigger discount. They will also text you when you are ready to pick up your car. Then you can visit one of the many shops nearby while you wait :-)

Ma
Review №2

This place is the best. Reuben and Nick took good care of me gave me a great quote. My experience here was great, excellent customer service 100% recommend.

An
Review №3

Absolutely outstanding performance from the service advisor (Mark) and GM (Ruben) he went above and beyond what we expected from the boys. If you’re looking for quick and hassle free service I recommend.

Ta
Review №4

Ruben, Nick and team are above and beyond customer service on Wadsworth!!!! They also perform my oil and filter change besides watching over my brakes and pads! It is great to schedule an appt. w/them because they are on point!! Wow!

Er
Review №5

This shop is honest, helpful and caring! I would highly recommend using them. Ive taken my car in to get multiple things checked and they never try to get me to do work that doesnt actually need to be done. They tell me what is most important to do for the sake of safety and what work I can get done later. For example, Ive had them tell me my brake pads had plenty of life left and that I didnt need to change them. I trust them completely and am so glad I found this specific Brakes Plus.

Al
Review №6

I love the service they provide here. They worked with me and had great communication. Fast and quick service, great price, and super friendly environment. Thank you so much Ruben and Mark for the amazing service! Would highly recommend for anyone to come here if you have any problems with your vehicle.

te
Review №7

My car was feeling like it was jumping when stopping. I thought it was possibly the brakes. Then I thought it was possibly the engine. Ruben checked it out and explained what he found and his suggestions for the future. He was very helpful and professional. You usually cant find this type of service. I would absolutely recommend this location!!! I will also be back for future needs. Thank you Ruben you made my day!!

Ri
Review №8

Great salesmen! - I went in there for what I thought would be $ 200 ffront end brake job, & they talked me into replacing my rotors so I could get the lifetime warranty on their premium brake pads! - Was it worth the extra $200? - Probably - Only time will tell..Brakes feel great so far!

Sa
Review №9

I brought my Honda CR-V in to get a wheel stud replaced after having it broken off to fix a flat tire at a different shop. They did it FOR FREE! I will definitely be back for anything else my car needs! Excellent customer service. They got my car in right away (I had an appointment, but I feel like sometimes my car is still sitting for a while before it gets brought in at other places) and it was a pretty quick process.

Je
Review №10

My passenger side brake light had been out for a couple of weeks. I called and made an appointment. I then had a work conflict come up and had to reschedule. They were very friendly and kind about making the switch.I brought my car in right at 4 pm today and they got my brake light all fixed by 4:30 pm! Mark was there to help and was very friendly and prompt. It was a very easy and quick experience. Will definitely call on Brakes Plus again for my next repair.

Ab
Review №11

I had to pull off the highway for an emergency issue with my tires. Brakes Plus went above and beyond to get my vehicle safe for me and my daughter to drive home in! They just earned a lifetime customer!

Cr
Review №12

First took my vehicle I bought tires requesting an alignment then they told me they couldnt do an alignment because all my ball joints and control arms needed to be replaced given they had been replaced the year prior they also told me I needed a serpentine belt which I had replaced the day before the second time was this time today I go get an alignment they asked me whats wrong with it I tell him my campers off and its pulling to the right they take it the guy drives it around then he drives it in the bay and then they pull it out they dont call me or even come to the front to check on me then they tell me that I need to pay $2,400 because I cant get an alignment because all my parts are loose when I call them and ask him for the specs of my alignment they tell me they cant give me an alignment and that was never put on the machine because I have so many loose parts given Ive only had two problems tires wearing too fast and my alignment pulling to the right slightly pulling I drive off now I go over bumps and my tires are wobbling and bouncing like theyre going to fall off I would highly recommend you avoid this place they always charge you when they want to replace everything while giving not doing what they were supposed to do in the first place and making it worse also the reason from r misdiagnosing my serpentine belt was because it is dark in the bay and I couldnt get my specs. For alignment because itmy suspension is so worn out they keep changing but I could properly drive it before taking there

Gr
Review №13

Very professional and timely! I went in for a maintenance light that it turned out was never reset from a previous service. Despite them spending 30 minutes with my car and running diagnostics, since there was no work to be done- no charge. Great example of customer service from a very friendly team!Will return again for braking needs!

Mi
Review №14

My car was having many technical difficulties and I’m glad I came here for help! Mark was very helpful and answered any questions that I had. He quickly found and fixed the issues my car was having, and it’s been running smoothly ever since.

Ti
Review №15

Best place in town for service! They cleaned up a mess from another shop, Mark took care of everything. Definitely recommend!

Je
Review №16

I got a diagnosis from a different shop that said I needed to fix a part on my car. I brought my car in to this brakes plus to fix that part and turns out my car didn’t have an issue and they told me to save my money and didn’t do the work to my car. I really appreciate there honesty and will always recommend this shop to anyone. Thank you Rueben & the brakes plus team for being so awesome at this location and for not charging me for something I don’t need fixed.

Zi
Review №17

9/16/21 - I thought this place was a trust worthy shop.But turns out it is no longer that kind of place.They made a mistake diagnosing my vehicle repairs...which is understandable.Everyone is human.But after bringing my vehicle back twice and speaking to the manager (Rueben) and regional manger (Rich)...and having them admit to not diagnosing my vehicle correctly and not handling the situation correctly... After I brought my vehicle back in for a second time when the situation wasnt fully repaired by the shop.They still will not accommodate the customer in any way and will say its the customers fault.***Please use precautions when using this location...they will say its your fault when they make a mistake or say the noise on your vehicle is caused by your hubcaps.YES...thats exactly what they told me was squeaking on my vehicle...my Hubcaps!***WOW...SMH

Ro
Review №18

They are amazing. I took it to the nearby Midas, they had it a week and did NOT fix the problem. Brakes Plus fixed it overnight, I picked it up before 10AM, and only cost $50. Highly Recommend.

Ch
Review №19

Mark is so professional and courteous to our family- hes an asset to the company!

Ro
Review №20

Perfect place to get everything done. Everyone is friendly and very knowledgeable. This store will be my go to place first.

Mi
Review №21

I came in to have my daughters brakes done. While waiting Ruben the general manager offered to help a woman who got hosed by another mechanic. He and his crew are fantastic and now have another customer for life.

Ja
Review №22

These guys are the best they do everything really quick this was my first time here and I loved it! I would definitely recommend them to my buddies if I could give them 11 stars I would ! Good job very professional!!

A.
Review №23

My husband brought our truck here and the service was fantastic. They had the work done in less than 5 hours. Very professional and offered detailed information on all services and repairs they intended on performing and what future repairs they recommend. When the truck was driven home you could feel the improvement very high quality work was done. We will definitely be using them exclusively for all of our mechanic needs. Highly recommend.

Ia
Review №24

Mark was a big help very kind and worked quick will definitely come back

Je
Review №25

Rubin and his crew are amazing they helped us, and went above and beyond. My husband took our vehicle in to get a tuneup and oil change. And they told us it would take about 4 hours. That is our only vehicle they gave my husband a ride home and picked him up to get the vehicle. They are awesome and have found a new customer. Or vehicle is so much better and rides great. Recommend them there great quality and service need to go here.

Ag
Review №26

The service there is amazing and I will be going there more often also the people there are polite and friendly I believe mark was the one that worked with me and he was very understanding and very polite

BD
Review №27

Very good service everytime I come here

Is
Review №28

I took my 2006 dodge ram to get it fixed up nick and Ruben helped me they were very professional worked around our schedules and the prices were amazing highly recommend taking your car or truck here.!!!! Thanks again

ia
Review №29

I was very thrilled on the job the workers did, one of them mark i believe was his name was the most polite out of them all very nice guy they’re lucky to have him

Ch
Review №30

Had a 9 oclock appointment, free evaluation and complete service done by 9:45. Full explanation as to what was done and why. Polite, great communication and a good value

De
Review №31

Mark is very friendly and professional. Polite and respectful

Je
Review №32

Great customer service and clean lobby. showed up late on a Friday and need my breaks replaced. just so I could make it home. they fit me in and got it done same day. I highly recommend this store.

Si
Review №33

Mark and rueben were awesome! Great customer service 🙌

Na
Review №34

Friendly service but it costs more than I thought it was going to be. 307$ for front breaks and rotors. Seems a bit expensive. That was with a 20$ off coupon.

Da
Review №35

Ruben and Mark took care of me well. They got me in and out quick and the service was amazing for the value.

Sa
Review №36

My second visit was MUCH more pleasant. The staff is very polite, they talk you through everything and dont try to upsell you. I had 4 brake pads and 2 rotors replaced as well as brake fluid flush done in less than an hour and a 1/2 while they serviced at least 5 other people. This shop manages their time very efficiently and i sincerely appreciate it.

Al
Review №37

Ruben the manager greeted me and from start to finish he was extremely knowledgeable about the service that I was needing and put me at ease that he would put his loving hands on my vehicle, Alex was the technician that handled my issues and he didnt miss a beat and it was crazy that my truck was ready when promised and didnt even look like it was in a shop (most of the time there was greasy hand prints all over it from other shops )it drove beautiful A BIG THANK YOU!!!!!!!!. I will never go anywhere else

Ch
Review №38

I went to three different shops for new brakes, rotors & disks. One shop quoted me $1.2k, another $1.4k! Brakes Plus gave me a quote of $700 and the guys are so nice! They were very transparent about what I needed and did not need. I do not feel like I was upsold on anything and they saved me a ton! I will never go anywhere else for my brake needs!! Thank you Brakes Plus guys!

Lu
Review №39

I only bring my Lexus to the very best mechanics in Denver. I was hesitant to bring it to this location but the staff here was super helpful, professional and honest. The Hispanic girl is a delight to deal with, give her a raise. The other guys were also top notch. Goodbye Stevinson Lexus of Lakewood, these guys now have my business and I do not miss you at all!

To
Review №40

I made an appointment for an inspection and let them know I just needed brake pads. When I arrived I was told it would be a 3 hr wait. I just left. You would think with an appointment they would be ready for your car at the spot time. So don’t believe the time they say they will have your car done in

ke
Review №41

My ex and myself have been going here for years. Always friendly ie.... Went in for an oil change, brake inspection and warranty service. They called me and said all they had to do was oil change!!! Theyve always that way. We never go anywhere else. HIGHLY RECOMMENDED!!!

Br
Review №42

I took my car here because I had somewhat of a concern. After looking at my car, they told me that pretty much everything needed to be replaced. It was going to be $1200. After telling them that I was only prepared to spend $500, they came back and told me what actually “needed” to be fixed and that they could charge me exactly $500.They were clearly trying to rip me off and I ended up taking it somewhere else. It turns out that I just needed new front brake pads… $150.

Ro
Review №43

The manager mark Has time and time again showed that he can make car repair an easy and professional experience. Thanks for fixing my AC!

Ca
Review №44

Yesterday I made an appointment for 9 AM. Specified I only wanted to have the front brake pads replaced 2008 Kia Rio. Car was on the lift by 9:10 this morning. TWO HOURS LATER the HUGE job of replacing the front pads was done. They were friendly and all that but really... Its a 30 minute job at most.

Di
Review №45

David, and Todd and all the people were great.Thanks for working on Bessie. Appreciate you all. I believe a Cory worked on Bessie, Thank you so much.

Ta
Review №46

Super friendly, helpful and looked for ways to save me money by researching the best deal.

Je
Review №47

Great customer service and great prices for the work being done.

Er
Review №48

What to thank Ryben Valasco as today he took my vehicle in and put it out better than it went in. That should be expected but he took good care of me and its awesome. Again above and beyond so for that I thank you Ruben and the breaks plus staff.

Ch
Review №49

Great fair work has to wait an extra hour after closing but the work and fair price was worth it!

Kr
Review №50

They were friendly and quick and the best price that I found. Dave was awesome and explained everything to me and didnt try to scare me into fixing any parts like most mechanics atleast the ones I came in contact with. I have another appointment coming up and Im super happy to have found Brakes plus.

Ma
Review №51

The folks there are great. Reuben is one of the kindest individuals you will ever come across. Nick was super helpful, and genuine the entire experience. Whole staff was knowledgeable and kind. Wont be going anywhere else.

Ly
Review №52

Rueben and his team treated me like family, told me exactly what needed to be done, what I could hold off on and gave me a much better price than other shops I’ve been to. Thank you for your honest opinions and professional work, I will definitely be coming back for all my maintenance needs!

He
Review №53

The Arvada location is amazing! Ruben and his team are professional, honest, and their quality of work is second to none. I brought my Jeep Rubicon to be repaired. The work was done in a very timely manner. I highly recommend this business for your car repair needs.

Lu
Review №54

These guys were great! Very professional from top to bottom, Reuben and the rest of the crew really know how to conduct great business. I can honestly say that Ieft there happy, with so much more confidence in my ride.

Sy
Review №55

Staff was great and made me feel at ease being there. Never once felt pressured to buy

Ga
Review №56

Came in to repair a few axle studs that had been cracked due to overly tightened lug nuts. The staff was incredibly friendly and the service was very fast and affordable. I dont often leave reviews, but their service warranted a mention.

Ni
Review №57

What a scam!! Went in for an alignment, got told it needed $1300 in repair for the control arms, which our regular shop had just worked on! Now that I am reading reviews, I discover that this shop is a scam!! Over and over again they are charging for unneeded work while not doing what actually needs to be done. Never again Brakes Plus!! Never again!

Da
Review №58

Great group of people here. They took care of my brakes a while back and I ran into an issue about 5 or so days ago that turned out to not have anything to do with the brakes at all. I brought it to Brakes Plus and asked them to take a look at it, and not only did they take a look, they fixed the small problem without charging me at all. Ill definitely be back, and I will definitely suggest them to others in need of service.Thanks a bunch for the wonderful service, I truly appreciate it.

Bo
Review №59

Decent customer service but they never have availabilities in their schedule and dont take walk ins. Last time I got my oil changed here my car was OUT of oil in less than a week. I have no idea how this happened.

Al
Review №60

David and his team took great care of me. They were so so helpful when unexpected and highly expensive repairs came up through out my brakes service. I recommend Brakes Plus anyone and everyone who wants their vehicle to be in the best hands when being serviced!

Er
Review №61

Staff was helpful, quick and professional. Kept our appointments for two vehicles, and had them done within the specified time frame. Adustments came with detailed printout, outlining what was done and how the vehicles tested. Very happy with customer service and results.

Ow
Review №62

Great service! Friendly techs!

Sa
Review №63

The cost of the work that I needed done was a lot of money, however Reuben and his team took good care of me during this difficult holiday season. They did what they could to take care of me now, and to earn my future business--A lost art in customer service.

Ch
Review №64

Excellent customer service and the management staff has always been fantastic to deal with. These guys stand behind their work and are very responsive in addressing all aspects of vehicle repair and maintenance. I highly recommend bringing your vehicles to them!

Jo
Review №65

Great service and company !

Ar
Review №66

Do not go there they tried to overcharge me 3000On a 600 dollar fix

M
Review №67

Ruben and team are fantastic. If you want great service, honesty and integrity, come here.

Sa
Review №68

Wish I can leave half a star worst customer service ever rude drinking young employees dont know anything and get caught lying on their own reading system just to try to add on unnecessary things never coming back I recommend you dont even bother here somewhere near by like a smaller business will definitely do it the same way for half the price.

Je
Review №69

Great place. They came through like always. Bring your car here for brakes etc!

Ry
Review №70

The staff at Brakes Plus went above & beyond to ensure my experience was smooth & cost efficient. If you are needing work down on your breaks, these are your guys!

Ma
Review №71

This place is the place to go for any of your brake needs, they fixed my Ebrake and peddle on my f250 for a very good price. Customer service is great come see them you wont be let down.

St
Review №72

The service was phenomenal! The store Manager I worked with was Todd, very professional, and definitely knew what he was doing. I hate going to get my oil change cause it always takes forever, but here it was quick and efficient. I will definitely be going here from now on!!

Ke
Review №73

Ruben was really helpful for my family

Be
Review №74

Awesome place great crew!

Au
Review №75

In today’s market it’s hard to find a shop that is not out to take you for a good amount of money. Todd and David over there are honest and are very professional. The work was of quality and a good price. I will be back to have my truck serviced or any other repairs I need.

da
Review №76

Very good service. As a women I felt I was taken very good care of and would recommend for those looking for a trust worthy automotive ship

Ki
Review №77

Great service, helpful communication. I will be back!

An
Review №78

Highly recommend this place, they’re honest and you won’t be disappointed

Ma
Review №79

Good Service. Nick was very helpful

Re
Review №80

Customer service and quality of work are excellent. This is a location that will gain my business consistently. They care about the customer as well as the quality of work. Todd and team are great to work with and are patient and kind. Quality of work and time were good as well. Would recommend this location when you want correct service and reliable work.

Do
Review №81

Wow! Terrible ! Please keep your eye out forthe front desk person who says he will discount you service for a timing belt from $1295 to $1000 making you think hes a nice guy whos helping you and then tells you there is a problem with an alternator saying there was a loud squeal under the hood and guessed it was a alternator. You take it home and the same exact sqeal! You call the next day and he says i cant help you we already fixed what we thought would leave you stranded..women and senior citizens watch out for this ripoff place. Im out 300$.

Aa
Review №82

I have been going to this particular Brakes Plus for a couple of years now. They have always treated me with professionalism, respect and courtesy. Just today, 6/24/2020, I had my oil and filter changed and they preformed a courtesy air tire check and refilled my windshield washer fluid.The employees try hard to remember specific details about my car and they always address me by name. I have had them do everything from a complete car fluid change to repair work after I hit a deer on the highway. My car runs fantastic at 200,000 miles.But what really endeared me to these guys, was my sister took her car to this shop needing a bunch of front end work done on a used car she bought. After doing a evaluation on her car, there was more work that needed to be done at that time than she could afford (brakes, roters, bearings, etc) to make the car drive safely.Since the mechanic did not feel right about my sister driving the car as it was with fixing what she could afford, they did all the work to make it road safe, but only charged her the parts she could afford and that was it.This kind of service is really rare, especially since I had a mechanic friend look over my receipts and he confirmed there is no price gouging or extra charges and all the parts are priced the way they should be.I would strongly recommend this shop off of 54th and Wadsworth to anyone looking for a reliable mechanic.Five stars and two thumbs way way up!!!

Ha
Review №83

Quick, great service!!

Am
Review №84

The guys here are awesome! Great work, professional, couidious.Thank you soooo much👌🙂

Am
Review №85

We thought our car needed new brake pads and took it in to these guys. A couple hours later we got a call that our pads were still good and didn’t need new ones. Went in to pick up the car thinking we’d owe them a fee for diagnosis but we didn’t! Such professionalism and courtesy was shown that we’ll definitely be back when we do need them done!

Ri
Review №86

Prompt and professional service; cannot beat the prices- especially for an alignment.

Ch
Review №87

Hate to do this to you guys, but you rocked it again and are deserving of 6 stars 🌟

T
Review №88

Wouldnt recommend a more comfortable, professional place. My go-to!

St
Review №89

All these guys are great I keep going back because theyre Fair they explain things and they work with you

sa
Review №90

Very friendly staff and very personable. Everytime I come here to get work done in my car, they always do a great job and are considerate. The other thing I like Is that they tell you pricing up front.

Bo
Review №91

It was really good they did they saved me money other people would have screwed me and tell you need this and you need that and they said you dont need no brake shoes you need brake pads my shocks are leaking but thats understandable they were quick and Im very sad Im very satisfied

Ja
Review №92

The gentlemen at this brakes plus were not only helpful, but they worked quick and did a fantastic job. They have good prices, and even fixed my tire pressure as a bonus! If you need your brakes fixed, oil changed or just a check up for your car, I highly recommend this spot!

Je
Review №93

Jesse, Mark Donovan and the crew are so kind, and full of information. They treat me better than any old customer. I am always sad when they cannot do the work on my car because I am not fond of going other places. Please check them out to find out what I already know :)

Al
Review №94

They get 2 stars because they were pleasant. Besides that I spent about $1000 to to now have a plethora of new problems with my vehicle.

Da
Review №95

They went the extra mile to make sure my car was taken care of in a timely manner. Definitely would recommend going here for your vehicle needs. Amazing service and knowledgeable staff.

Ro
Review №96

I brought my old 2007 Honda Civic in on 1-15-2020 because I heard a scraping sound near the left front tire and figured I needed new front brake pads. I was correct! My Honda needed new front brake pads and all. Todd was wonderful in helping me find what my car needed within what I could afford. My car was quickly repaired and the brakes are great now. I dont know how to show my appreciation to Todd and all the crew at this Brakes Plus. They are professional and courteous. But most importantly, they care about you not only as a customer...but as a person. Imagine that! From now on, I will always bring my auto here for needed repairs. Thank you!!!!

De
Review №97

Great service. They were able to get everything done in one day all within my budget. Will definitely return for other maintenance.

Ha
Review №98

Amazing customer service! Very professional, kind, and fast. 100% recommend this location for anyone looking for honest work!

Mi
Review №99

Great guys, great work, always honest and never trying to up sell

Am
Review №100

I came in to get my brakes serviced. They were very professional & welcoming. They serviced my brakes in a timely manner. I highly recommend them!

Information
14 Photos
100 Comments
Rating
Similar organizations