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Direct Automotive
13 Meramec Heights Shopping Center, Arnold, MO 63010, United States
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Direct Automotive
Comments
Ci
Review №1

Highly recommended!! Kim was very nice and helpful even if I have any questions after purchased a vehicle. Always been helpful a lot and very friendly. Will go there for my future second car for sure!!

Ka
Review №2

I have been working with Dan for years. And he has always been direct to the point and forward with me everytime. Funny that the business name is Direct Automotive...He is great to work with. Will continue to work with him and send people his way to buy a car and know that they are getting a good quality car and not some lemon thats been slick 50d Thank you Dan for getting us in and out as well. Also if he doesnt have what your looking for he will go above and beyond to try and find it in a timely manor. Absolutely love our 2011 Honda insight. Thanks again Dan! 😊🥰

Mi
Review №3

Kim and Dan are exceptionally nice people. Low pressure and good inventory. Excellent customer service.

Li
Review №4

Great experience, they go the extra mile for you. Great prices and excellent customer service.

P
Review №5

Even though things started to get just a little bit rocky during signing time, overall, everything turned out very well. Kim, I personally want to thank you from the bottom of my heart. You went well beyond satisfying me and I appreciate that. Im definitely satisfied and very happy with the SUV and love the smooth ride of it. Whoever had it took very good care of it. Tyrone and I thank you and your brother for being very nice and polite. I hope yall find a bigger building as planned and blossom even more with your business. Take care and stay safe.

Ti
Review №6

I WOULD LIKE THANK YOU DAN AND YOUR SISTER FOR WARM WELCOMING .GREAT SERVICE FROM DAY ONE .. EASY FINANCE AND FOR MAKING THIS EXPERIENCE FEEL COMFORTABLE ..CANT SAY ENOUGH ..I LIVE MY MAZDA ...THANK YOU SO MUCH

BR
Review №7

I have had the pleasure of working with Dan, the owner on 2 occasions. The first was 3 years ago when my car died unexpectedly and I was rushed into buying another car. A situation none of us ever want to be in. I had no time to research or have any idea what I wanted. My car died one day, and the next day, I had purchased a car from Dan. He quickly sensed my anxiety about the whole process, yet was kind, understanding, patient and suggested a car that worked out perfectly for me. A great quality car at a fair price. When I needed another car just recently, Dan was the first call I made. Again, another great transaction. Dan is a true professional- knowledgeable, patient, honest and cares about creating a good relationship with his clients. That is a rare find in the used car world!

Kr
Review №8

Kim is an awesome sales lady. Very friendly and 100% honest. I would recommend anyone whos looking to buy a used automobile to go here and ask for Kim. She sold me a 2011 Kia Optima, and 2 weeks later. My fuel pump went out. Kim sent my car to her mechanic and SHE EVEN COVERED ALL COSTS!! she wasnt responsible for that, but she did it to back her vehicles 100%!

HS
Review №9

I have dealt with the owner of Directive Automotive for years when it comes to finding a quality used vehicle for a reasonable price. Thank you for your professionalism and knowledge of a vehicle.

Ma
Review №10

Wonderful Family, Great Car, Fast Service, Excellent Price,

Di
Review №11

So I purchased a vehicle here, and took it to be inspected, and the car failed saftey and emissions. $2300 for a new catalytic converter, $150 02 sensor (those are PARTS only, not including labor). The car failed saftey because 3 of the tires were showing cords, $450 for new tires and $98 for an alignment.Essentially I purchased a vehicle, then have to spend nearly half the cost of the car to even get it on the road.Oh and check the oil/fluids before going anywhere, mine was a quart low, luckily we always have oil in our cars to top off during fill ups.

Jo
Review №12

Super friendly, not pushy, and they shoot straight with you. Took the time to let me make an informed decision without hasling me for the sale. Will shop at again!

Da
Review №13

Bought a 2013 Volkswagen Passat with low miles and in great shape 3 years ago. I now have 66,000 miles and never have needed to spend money on anything other than oil changes. Very happy with the car and the deal I got.

Vi
Review №14

Wonderful folks to work with. You wont be sorry. They went out of there way to help us get the right car.Thanks to both Dan and Kim.

Al
Review №15

Terrible/trashy atmosphere bad cars not reliable for anything

Na
Review №16

Nice visit. Were just shopping around, but Dan was a nice guy and helpful.

Er
Review №17

I had a great experience here. My son was looking to buy his first car. Dan is a fantastic guy to deal with. He was very responsive to messages and phone calls. There was no pressure to buy a car. Dan wants to make sure my son got something he liked and that was safe. I would recommend Direct Automotive to anyone and when I need a car for myself in the future I will be going here first.

Na
Review №18

BOYCOTT THIS PLACE THEY ONLY LOOK OUT FOR THEIR OWN. I FOUND THEM ONLINE AND DROVE FROM HOURS AWAY.TIME CAN NEVER BE REIMBURSED.I ENDED UP WITH A OVERPRICED SUV THAT DIDNT EVEN LAST 3O DAYS.A SUV I COULDNT REREGISTER DUE 2 THE TRANSMISSION GOING OUT.I BASICALLY PAID THE CAR OFF THE DAY I DID THE PAPERWORK.THIS MESSAGE IS FOR FUTURE CUSTOMERS IDGAF ABOUT A RESPONSE FROM DIRECT AUTOMOTIVE AND DO NOT WANNA HAVE TO PULL BACK UP.SINCERELY A MOTHER THAT GIVES 0 FUCCS ABOUT THAT POLICE DEPARTMENT.🏁AND DONT SAY FAKE REVIEW LIKE THE OTHERS TALK TO DAN MACKENZIE IF U NEED THE 411 FUCC DIRECT AUTOMOTIVE.

Ju
Review №19

Dan is so awesome and super reasonable!

Sh
Review №20

Absolutely a pleasure to do business with. No pressure, bought a fantastic vehicle, was not oversold. Will definitely refer and return for my next vehicle

Au
Review №21

I personally did not buy a car from here due to my wife not liking the model of car. However it was a wonderful easy dealership to work with that has plenty of good cars. Will recommend.

Bi
Review №22

Went to direct automotive couple days ago bought a 2006 Chevy Silverado it is a very good truck I got it at a fair price dealt with her agent named Kim she was very helpful pleasant to work with and had a very good experience

Ba
Review №23

Just bought a used dodge dart. Great miles and a reasonable price. Owner worked between mine and my cosigners schedules and purchasing from him was painless. Highly recommend!

Ma
Review №24

I looked at a 2006 Ford Explorer. The people were courteous and informative. I would go back to them if I need to purchase another vehicle.

Ca
Review №25

Great experience with dealer. Dealer provided great service and disclosure. Dealer made every effort to work with my schedule to complete purchase. Thank you.

Ke
Review №26

Great service and the best staff! Id recommend direct automotive to anyone looking to purchase an affordable vehicle.

Do
Review №27

The worst car lot that there is. Sold my grandmother an xterra for $3.5k, told her it was worth $6k(it’s worth 3.5k on kbb for a lot, not a private seller), car immediately had major issues. We spent 2.5k on repairs the same week then spent another $500 on repairs when suddenly the car wouldn’t even start so it had to be towed to a shop for $200+There were photo copied dealer tags put on by the lot. Then Kim had the nerve to tell my fiancé her employee was the one who did it. When my sister called, she told her they didn’t even do temp tags, & I must have somehow stolen tags then photo copied them. Now I have a ticket for the bs tags they put on there. Photo copying tags is forgery & a felony. These people are crooks & should be put out of business forever. Zero stars.

Je
Review №28

Very rude people, I have been in customer service for 20+ years and I have never met someone so negative before.Very disappointed, I’m not sure how they are still in business.0/10 would recommend

Ma
Review №29

Criminals that should be locked up. Do yourself a favor & look for a car somewhere that won’t sell you a lemon.

Ja
Review №30

He got cars

St
Review №31

Sold me a car with blown turbo knowingly

De
Review №32

Trash

Information
3 Photos
32 Comments
3.6 Rating
  • Address:13 Meramec Heights Shopping Center, Arnold, MO 63010, United States
  • Site:http://direct-automotive.net/
  • Phone:+1 314-397-2277
Categories
  • Auto repair shop
  • Car dealer
  • Used car dealer
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