My vehicle was brought in for collision repair after 7/6/21. I have contacted the shop 4X... No one has returned my calls. Tried contacting Mark Williamson, manager. No help

I worked with Brian from this Collision Center and Nicole, the Geico adjuster here, in repairing my 2019 Toyota Camry SE from a hail storm in June 2019. Nicole made the process super simple and easy from a Geico perspective and Brian kept me informed throughout the entire process. My hood, parts of the door, and the gas cover needed replacing and the stock parts they order are not painted. They did a flawless job getting the paint done and repairing the vehicle so that no dents were noticeable. I had roughly $7,350 of hail damage and left only paying a $500 deductible. My car actually got hit by a Henry’s Towing Company on the lot under their care as I was in transit to pick it up. The bumper and wheel were damaged. They handled all of that between the companies and other than it affecting my vehicle, it did not affect me what-so-ever. This service center repaired those issues too in about a week time-frame and kept me in the loop. They also did an alignment and detailed my car both times. Overall, they did a phenomenal job repairing my vehicle and had excellent customer service. If my car ever has problems like this again, this will be the first place I take it.Tip: If you’re going through Geico, doing it through the application is super simple and fast.You can also organize for a rental through it.

Juan Del Castillo was professional and courteous throughout the process. Keep me informed and the final product was terrific. Couldnt be more pleased. Will recommend without hesitation.

Phenomenal service and amazing customer service!!

Wonderful service!!! I would highly recommend for everyone because their quality of job and customer service are awesome.

With the repair of my Mercedes-Benz vehicle, the alignment of bumper with fenders and alignment of right head light assembly is not back to manufacturing original specs. for Mercedes-Benz certified body shop. I grade the repair a C- overall. I no longer have this vehicle, was traded as of 11/30/19 because of their so-so repair at ASC. If you love and/or care for your Benz vehicle dont bring it here. This place is not very good in proper assembly and alignment especially head lights and fenders with my vehicle repair.

The best body shop I have ever seen. Carolyn and David are great! They gave me sincere advice!

I was sent to this shop after waiting 3 weeks for an outside Insurance appraiser to give me an estimate on my car. I expressed my frustration to Chris Quinn about this process taking so long, and he then helped me graciously. Not only did he understand my frustration in dealing with the insurance company, but he worked with my timeline for repairs and helped me receive speedy service. Chris even brought me in before the time of actual repair to temporarily secure my bumper, since the insurance company did not want to cover a rental car until my car’s parts came in. Thank you for taking my needs seriously and for helping me in this stressful situation! Now calling this place my new body shop!

Good quality work. Good communication by advisor.. Reception area needs improvement.

Bought a new ML 350 a few years ago. American Service Center has been awesome with each service and my SUV still runs and drives like new. No other car or car dealership even comes close to the quality we’ve enjoyed over the years. Thanks ASC!!!!

Excellent!

Todd was excellent. I rolled into parts having a hit and run and hoped they would be able to just asses my situation and give me the part needed. Todd took the time to find the part and asses the damage with me. He definitely didnt have to. ASC arent like these other service people that try to nickel and dime you out of everything. My first visit was excellent.

Mark Williams provided outstanding service.

Great dealership, great service, great product !

Only place I take my car for whatever