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C&G Specialty Auto Repair and Auto Body
3912 5th Rd N, Arlington, VA 22203, United States
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C&G Specialty Auto Repair and Auto Body
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Ui
Review №1

This is the best and affordable auto shop in the area. I got all my coworkers going here. I got a quick paint job, and they did a phenomenal job. Mr Rosales their manager is awesome. They’re very professional and made my experience there easy and accommodating. Prices are reasonable and they do an excellent job! I found my auto shop and My go to. Loved the paint job on my Mercedes.Great people, great service overall.

Ke
Review №2

The best Body Shop in NOVA !!!!!Ive been taking my vehicles here since 2016 when I first moved to Virginia. I got into an accident they took care of me. Recently I was supposed to go on a Trip to Maine and got into an accident t week of my trip . My insurance told me that in network body shop would get me in 4-5 days. Adrian took care of me and assured me that Id be on my way to Maine before the weekend was over. Take your car here for everything they are the best. Tell them Keanu sent you. The office staff is Great as well they make you feel like you are being cared for and they have coffee and snacks while you wait .

Ca
Review №3

Amazing people. I’ve been here 3 times and will not go anywhere else. Reasonable prices. The carpet in my car had to be replaced but it was back ordered. They gave me a free rental car… even thought the carpet being back ordered is in no way their fault. Very responsive too. Special thanks to Tam and Adrian!

Ad
Review №4

My side mirror was shattered and my dealership couldn’t fix it within a reasonable amount of time so I called up c&g and asked if I can bring the part to them to install. They told me to come on in at any time. I showed up and they installed it instantly! I was so impressed. And very affordable service! You all are super stars at C&G. I see why you have so many perfect reviews! Thank you for your professionalism!

Fr
Review №5

I couldnt go ahead with my estimate but the attention was great.

Ah
Review №6

It was the worst garage. I took my car twice, but I still cant get it right.

Es
Review №7

Amazing service Adrian was lovely. Scratches were fixed the change was unnoticeable and was affordable

Ju
Review №8

Highly recommend this shop! Really great service and they did a fantastic job fixing deep scratches I had in the clear coat and painting.

Br
Review №9

I had a list of small things that needed to be done to my vehicle to include body repairs, wheel repairs, new tires, oil change, and to install a leveling kit. I called around and C&G was the best price by far. Their communication was great through out the process and my vehicle looks and runs great. I HIGHLY recommend this place.

Ge
Review №10

Adrian and the team did a fantastic job at a reasonable price and had the job done in just a few days. I highly recommend C&G!

Jo
Review №11

The best Place in the DMV to get your vehicle fixed, whether you need: Mechanical or Body work, you couldnt have come to one of the best repair shops in the Area, from the moment you arrived, Adrian with his highly professionalism makes you feel like you made the right decision by Choosing this wonderful Repair Shop, Adrian and his crew are very wonderful, I have had only wonderful experiences from this Company, Kudos to Tam for being such a talented Technician 👏 and Judy, in the Office for being so kind with her customer service. If I ever need to use your services again, C&G Specialty Auto Repair will always be as my number one choice. Keep up the excellent work guys.👍

Ke
Review №12

Great experience with C&G Auto. Had to get rotor/axel replaced and Tam did a great job with the work. Even stayed late on Saturday after they closed to complete the repairs and ensure the truck was ready to go. Also asked about getting my bumper repaired and they were able to complete that work as well at a good price. Highly recommend C&G and will be bringing my vehicle here from now on

Jo
Review №13

Amazing body shop. They provide excellent service. They are very professional. Their prices are great. Every time I need a tune-up I go to C&G Auto Repair. I will not take my car to another body shop. They have certainly earn my loyalty. I definitely recommend this auto repair shop.A great thanks to Adrian and the crew. They do a fantastic job. Keep up the good work.

Ro
Review №14

Had to have my bumper replaced and a bit of other body work in a relatively short time and they did a great job. Great professional service, competitive price compared with others in the area, cut me a bit of a discount when there was one other bit of work they found it needed (and it did, nothing sneaky about it), and the work was fantastic. Highly recommended.

Ke
Review №15

Came in just looking for a generic check on my care to see if any maintenance was needed. Normally a shop would charge for this service, but they were happy to do it free of charge, for which I was extremely impressed. Reading other reviews, this place seems like a real honest business and I will be happy to take my car here when it needs servicing in the future. Hard to find a good mechanic that tells the truth nowadays.

Ka
Review №16

C&G was wonderful to work with. They gave me the lowest quote for repair, completed the work in the estimated time frame, and the car looks brand new! C&G definitely prioritizes customer service and went above and beyond for a request. Would highly recommend!

Ma
Review №17

Great experience! I noticed one of my tires was low on air so I took it to C&G specialty since it was only 5 min from where I was. Turned out I had a nail in it so I had to replace the tire instead of plugging it. The staff there quickly resolved my problem and had a new tire for me the very next day! Adrian and Keiri were really helpful and made my experience here great. 10/10 would definitely recommend if you need any type of service done to your car!

Ga
Review №18

Adrian and crew go above and beyond to provide great service. I trust them for everything from body work, to important maintenance like brakes, to routine maintenance like tire rotations and oil changes. They are fast and great to work with!

Ki
Review №19

I went to have get diagnostic on my car after my check engine light came on and could not fix the code myself. They quickly figured out that the problem was probably a common one for my car that had special coverage from Chevy. It meant I could have Chevy fix it for free. I was really impressed and grateful that they would find all this information and tell me rather than just fix it and take my money. This seems like a trustworthy business, and I plan to go back to them for further service.

bi
Review №20

They are very professional did a great job.I’m really happy about their work.highly recommend this place for everyone.

De
Review №21

BEWARE! I chose this shop due to good ratings but they completely botched the repair of my vehicle and caused an additional $1400 worth of damage that had to be repaired by another shop that my insurance almost didnt cover. While they had my car, they popped two of my tires and didnt tell me - plugging them both, hoping I wouldnt notice. Except they started leaking air - and I had to take them to the dealership to find out they had been plugged. The paint job was terrible - didnt match the rest of the car. They were never able to fix the excessive wind noise from the replaced door. And all of the times I had to bring my car back meant all of my insurance rental was used up - so I had to pay over $500 out of pocket when I took it to a real shop to get my car properly fixed. I have no idea how this shop ranks 4.9, but it was the worst mistake of my life to take my car here. DO NOT LET THEM BOTCH YOUR CAR REPAIR!

Ro
Review №22

C&G Specialty has a great team and they are very professional. The service is fast, easy, and they update you daily. Yudi gave great customer service and Adrian did a great job with estimates. These people are amazing, they even offered me an Uber ride home. I highly recommend this place for any kind of auto repair services!

Ri
Review №23

Great experience! Customer service was excellent from the moment I walked in. I had received multiple quotes and C&G had the best price. My car looks better now than it did prior to the accident.

An
Review №24

This place is cheap and fast. Would recommend for a quick fix.

La
Review №25

This was my second time using this company and I was VERY satisfied. They did a superb job. The price was right, the customer service was outstanding, and the service/repair was excellent!!. Mr. Adrian Rosales treated me with kit gloves, and supervised the services on both repairs. After dealing with Nissan of Marlow Heights price gouging me for services; I will be a repeat customer with C&G Specialty Auto Repair and Auto Body.

La
Review №26

C&G did amazing work repairing a dent and repainting a very badly damaged bumper. The work was done on time and for a very very reasonable price.

Ro
Review №27

Adrian is great. Tam will fix you upright.

Ad
Review №28

Very profesional, did the job on time,, definitely I will go back when I need it . Did a great job !!

Wi
Review №29

I been going to C&G for almost 10 years. Always helpful, reasonably priced, and fast turn around for all the vehicles they have coming in and out.

Lu
Review №30

This is a great shop - the people working here are all just good people. They gave me a fair price, did an amazing job and finished right when they said they would. They were able to match the paint perfectly and reshape a panel.

Da
Review №31

Friendly service with fair prices! No hiding the ball or obligatory upselling, just quality work.

Gr
Review №32

It is often hard to find a service shop that you can trust. Well at C&G auto shop, the manager Adrian and Jhonny are the best. They are honest, reliable and a pleasure to deal with. My family and I were so impressed by the way we were treated. We made C&G our go to auto shop. Adrian, Jhonny and the team are the best! Just ask for either of them.I’ll definitely recommend this auto shop to my friends and family. Thanks again

Fa
Review №33

Twice I have had emergencies that required repairs to my newer-model car. With great relief, I passed C&G, went in, got estimates and had the work completed before my Husband was even aware of the damage. Mr. Adrian Rosales, Manager, is kind, understanding and scrupulously honest. The administrative staff in his office and the accomplished and talented professionals in the body shop had my car like new within the time he quoted. I am so impressed. Thank you, Mr. Rosales.

Em
Review №34

This place is THE BEST. I’ve taken my car here twice and they do a fantastic job in a very timely manner. Everyone there is so kind. They also have great pricing compared to other places in the area. I couldn’t be happier!

Ka
Review №35

Great job, beautiful results, reasonable pricing.

Ni
Review №36

I chose C&G after a pretty nasty crash which crumpled the whole front left of my Toyota Prius. I chose them for their very high ratings, and after going through the repair process with them, I can say that those high reviews are very much warranted.They were quick to give me a free estimate, and then quick to order the array of parts needed to make the repairs. My car required a lot of body work, but also some mechanical and electrical work. When I had some doubts about the brake system, the manager drove around with me and tested them for himself.C&G has an incredible personal touch, and this put me quite at ease. The staff was honest and direct about what needed to be done, and they always met their estimated repair times. I worked most with Omar, who was the technician who did most of the mechanical and electrical repairs. To make sure it was safe to drive, he took it through some extensive test drives and alignment procedures.All in all, C&G has my highest praise. Thanks guys! The car looks and operates just like new.

Li
Review №37

I give them 5-star for the people working there are very: 1. Professional and knowledgeable; 2. Willing to provide detailed information and offer suggestions best for customers, instead of guiding customers to over spend; 3. Very friendly!I definitely would go back for annual maintenance and other issue I may have in the future. I have referred this place to my friend as well.

Vi
Review №38

C&G Specialty Auto Repair and Auto Body provides excellent customer service and its apparent that the employees take their jobs very seriously. Half of my bumper was pulled off after my car was hit by a junk truck and they were able to repair it quickly with no hassle at all. Highly recommend C&G Specialty Auto Repair and Auto Body!

Cr
Review №39

C&G was the besr exeriense I have had at any shop. The staff are proffesional, friendly and attentive. The work done on my car was qality work great paint job. And best of was the value, for the work they did and its quality the tab was a DEAL.I very much appreciate your work and also appreciate recieving my car on time. Thank you and happy holidays.

Je
Review №40

I had a wonderful experience. Repairs were done quickly and were great quality. They even helped me cover another random scratch that was unrelated to the damage they were fixing. Really accommodating and affordable.

Wa
Review №41

Great work, great price

Je
Review №42

I drove from Pennsylvania to buy a used car in Arlington, VA. The car fax show that the car had been in 2 accidemts. C&G looked at the car for me and did not even charge me anything. THANK YOU! I bought the car, and I love it!

Si
Review №43

C&G staff did a very nice job repainting the hood of my as well as install a new rear view mirror. The job was completed on time. The staff is friendly and everything went smooth. Awesome shop and I highly recommend them.

Si
Review №44

Good place, I would recommend coming here for repairs

Sh
Review №45

I just had my car in for body work and they did an excellent job. The staff is very professional and nice to deal with. They took my car right away and had it finished in 2 days. I would take my cars back there any time.

Sh
Review №46

TAM IS AMAZING!!! I asked him to inspect a vehicle prior to me buying it. He was extremely thorough. Tam provided me with photos and diagrams as he explained issues with the vehicle. He saved me from buying a five figure lemon. In addition to saving me $8,000 more in repairs. Tam, again I cannot thank you enough. I am forever grateful!!!

Al
Review №47

I recently moved to Arlington and during the drive to relocate, my air conditioner stopped working (long drive on a hot day with the AC running too long). Omar gave a detailed explanation of potential problems, so I could make a decision on how to proceed. My ACs compressor and hoses were completely damaged. Omar gave me an initial estimate for the parts that was much higher than I wanted, but he offered several ways he could reduce the price of labor. When I picked up my car, he showed me the compressor, so I can see the extent of damage myself. He also got me a good deal on a set of new tires. C&G is an honest business and does excellent work at fair prices. The waiting area is very clean and has snacks and drinks available. Their communication and customer service are excellent. I highly recommend C&G and definitely plan to return next time I have car issues!

Di
Review №48

I had a lot of hidden interconnected damage done to my vehicle. They were super friendly and transparent. The one time they forgot to call and update me they comped the part and labor. They are excellent and I highly recommend them. They also searched for the best price replacement parts. My car looks new and was in great hands. They also offered pick up and drop off Service via ride share and also comped and covered two days of a rental car when repairs took longer than expected. Really great!

Ba
Review №49

Im from out of town and needed a few things fixed on my car. These guys have phenomenal customer service and expertise. Finding a reliable automotive shop is always intimidating and can be a disappointment if needs or expectations are not met. These guys exceeded mine. The staff is professional, competent, and very knowledgeable. I was taken care within a few minutes of arriving. Omar was personable and patient with me when trying to figure out what was wrong with my car. I didnt feel rushed the service was fast. It also seemed like the other customers felt the same satisfaction. The waiting room was clean and comfortable. TV, magazines, hot coffee, water, snacks, comfy chairs. The bill was fairly priced.I highly recommend this place to anyone for any auto needs!

Ka
Review №50

Adrian and his team restored the beauty of my 2001 BMW after it was in a minor accident. It now looks like a new car. The whole team took pride in the restoration. The professionalism, attention to detail and personal service at C and G exceed the service at any other repair facility I have dealt with. A plus and many thanks.

Al
Review №51

I just got my car back from C&G auto and it looks brand new, even the inside is detailed and looks spotless. They did exceptional work on my front bumper / tire. Adrian was very nice & professional, he was a pleasure to work with. Every time I would call you check on my car the women at the front desk would be so polite and patient with me, they always gave me real time updates on what was going on with my car. I truly would recommend this auto shop to all my friends and family. Anytime I need work on my car, C&G auto is my place!Thanks guys!Alyssa

Pa
Review №52

After bringing my vehicle in for repairs the Manager went the extra mile to provide me with the repair of existing cosmetic damages at no extra cost. I would highly suggest this shop. Excellent customer service

Ju
Review №53

Update 4/7/2020: For subsequent work, I had molding complete, but it was not properly sealed and the vehicle leaked water during rain and car washes. Secondly, after having the shop check out a passenger window motor concern where they told me it was nothing wrong (and only required lubrication), there is a large knocking sound each time I lower the window now.This did not occur before I had the work done. I sent them an email in February and in March (2020) to rectify the issue, but I received no response. Unfortunately, my praise for this place was for one event, but a chain of events has caused a poorer review of this location. I have since gone elsewhere for the quality work I thought this location provided.C&G is a well organized, well run auto repair and bodyshop. They were able to provide a free estimate, order a part on demand, and they installed that part within 24 hours of receiving both the part and my vehicle. They have a very empathetic estimator, that finds opportunities to efficiently credit labor towards a complex job to reduce overall costs for the customer. Highly recommend; I will will go there for future bodywork!

Ni
Review №54

Took my car in later during the day (and without an appointment) since its engine check light had gone on. Although it was a super busy time, Omar was nice enough to check the car. He was welcoming, knowledgeable and very professional from the beginning to the end. Great experience!

Al
Review №55

These people are amazing and the nicest people you might ever meet.

Do
Review №56

This is an amazing body shop. The people there are extraordinarily helpful and knowledgeable. Unfortunately I have had 2 car accidents since December 2015 and in both cases I have had my car expertly repaired here! Adrian has been phenomenal! Yudi and Adrianna are the sweetest people to talk with over the phone and in person!!The entire staff is wonderful! Everyone has been pleasant and professional all of the time. The work has been A1 and I have never had one problem! You are made to feel comfortable while there and if you are not staying on site while work is being done, they keep you updated with constant communication! They work very hard to make sure their customers are satisfied! I highly recommend the shop for any auto needs. I guarantee you will not be disappointed! ⭐️⭐️⭐️⭐️⭐️

Am
Review №57

I took my Prius in for a second opinion after the dealership said my front brake pads and rotors needed replaced after less than two years (along with a host of other necessary repairs). I called a few repair shops in Arlington and they gave me the best price on brake pads and rotors. One of the technicians at C&G test drove my car and inspected the brakes and reported back that he found no issues, in fact they looked new. They did not even charge me for the diagnostic time! Everyone I spoke with here was polite and seemed to really want to help. I definitely plan to return to C&G for future repair work.

Da
Review №58

I just had my car in for body work and they did an excellent job. The staff is very professional and nice to deal with. They took my car right away and had it finished in 2 days. I would take my cars back there any time.

De
Review №59

After a car crash you only want somebody to help you, this guys are amazing, all the process to fix my car was smooth and I get my car back like nothing happens

Os
Review №60

So much to say about this body shop. First of all I want to say that I have taken all three of my cars to this body shop and every visit was fantastic. It all starts with the ladies behind the counter (Yudi and Adriana) with their absolute outstanding customer service. Besides making me feel welcomed and comfortable, they are always on top on reaching out to me about with info about my car as if it were their own. My hat goes off to you ladies. You both deserve more credit than you are credited for.I also want to thank Adrian and Johnny for making the transition from doing the estimate to picking up my car. They are the dynamic duo and work very well together. Adrian is very knowledgeable which was a plus (I have been to other body shops that wasn’t) and Johnny is a master in the shop where all the magic happen. He never has failed in making me smile from ear to ear when I pick up my car from the shop. Adrian and Johnny are professionals from start to finish. I am glad I found this body shop. I HIGHLY recommend them to anyone that needs/wants a body shop. Once again thank you Yudi, Adriana, Adrian, and Johnny for your help!

YO
Review №61

I had a minor front damage in my car and I came to CG Specialty, I am very happy with the people and entire service they provide. I strongly recommend this business. Thank you CG again.

Ma
Review №62

Had a large paint crack on the door of my Raptor. C&G did a great job fixing it up and the cost was very reasonable. Turnaround time was much less than what I was anticipating. Outstanding experience - will definitely use them again in the future! A+

An
Review №63

They were timely and did an awesome job on my car. Adrian was a pleasure to work with. The car got a ticket for my expired registration while it was parked there. They were nice enough to pay for the ticket even though it was totally my fault! Cant recommend them enough for the good work they do. They even cleaned the interior to immaculate condition.

Ra
Review №64

I have had my cars worked on there twice now. Ask for Adrian he really goes out of his way to make the customer happy, very positive and polite does exceptional work.

Ng
Review №65

Recently, I had a car accident, the insurance company preferred me to C&G Specialty. It was a great experience and work was done professionally. Even though my car needed some mechanical repairs and service, one of the technician Omar, was also a great help with parts prices and the labor rate. Also for being first time customer, Omar gave me 10% discount on total estimate. Love this place with great service and definitely going back.

Mi
Review №66

C&G gave me a good estimate and completed the repair within the estimate. Everyone I dealt with there is friendly, courteous, and professional. To my surprise they even provided me with the rental car while they did the repair. They are the place I will go to anytime I need a body work on my vehicle. They are the best I have ever dealt with. Thank you to C&G.

Ja
Review №67

These guys are incredible. They are the most professional, and helpful auto-body shop (or business of any kind for that matter) Ive ever dealt with. They were courteous, timely, and worked with me to get my repairs done at a great price. They even helped me deal with insurance companies. I highly recommend them to anyone looking for a repair shop. They have my business forever.

Jo
Review №68

This place is fantastic. Theyre professional, thorough, reasonably priced, and most of all, they stand behind their work.

ja
Review №69

Thanks for my cars service ... It was an amazing job and they gave me a good price ...I will recommend this body shop

Pa
Review №70

This is best auto body shop in town. Highest ethics - always deliver on time and live up to their promises. Highest quality- no job is too difficult and they get it right the first time. And friendliest, professional staff - they are extremely responsive, polite, and helpful. Bottom line - they care about their customers! Bring your car here and youll never go anywhere else!

Ca
Review №71

My husband suggested I get my car serviced here and forego using the repair shop I have been going to for years. I was hesitant but they did an amazing job. My car needed a good amount of work to pass inspection and they were able to accommodate everything that needed to be done. The manager, Adrian, was very helpful and willing to go above and beyond what was expected. Omar, the technician went through the checklist of work that needed to be done on my car and made sure I understood he pricing and labor costs. Actually the entire staff was very friendly and made sure I was comfortable with the repairs. I highly recommend using this garage for auto repairs and body work.

Iv
Review №72

They went above and beyond by always keeping me updated on the process and actually, completing the job sooner than expected. Having just recently moved to Arlington, I went to four different places in the area to make sure I was getting the best bang for my buck.The quotes were pretty similar, but right away, I could tell how involved the ladies at the front desk were with my concerns and how nicely they were treating me and everyone else that was in their office.I usually dont care to much to leave a review anywhere but the service level and professionalism needed to be shared with everyone else.

Ke
Review №73

I hit a concrete barrier in a movie theatre parking lot on a Sunday evening and did a lot of damage to my front end body and mechanical parts. C&G was the only shop in the area open on Sunday and the shop owner stayed late until I could have my car transported and stored safely within their gated lot. He then provided me a haggle free cosmetic and mechanical consultation and repair experience and in less than a week my car was restored to pristine condition. I couldnt have been happier with the service, affordable pricing and overall service integrity. Based on this experience, in comparison to my experiences with other shops in the area, this will be my repair shop of choice in the future, and I would recommend this shop to all of my friends or coworkers.

Na
Review №74

They are incredibly professional, efficient, and fast! We unfortunately had 2 accidents (neither was due to our own fault) that required body and paint work and in both instances they provided a quick and fair estimate and completed the work flawlessly. No hassle on timing, pick up, or drop off, and they were flexible in getting the car ready for pick up. Definitely recommend them, they know their stuff and can answer any questions you have.

Mi
Review №75

By far, the best experience I ever had with a car repair shop. Ive serviced and repaired my car using countless repair shops. C&G Specialty is by far, the BEST! I worked directly with Adrian, their manager. In addition to his fantastic service and knowledge of cars, he was always available to answer questions during the service period. My car was recently in an accident. I shopped around and luckily settled with C&G Specialty. They were the ones who promised me a quick turn-around. Others told me up front, wont get the car anytime soon. After C&G Specialty finished repairing my car, the car looked better than before the accident. Definitely found a permanent repair shop and a shop that I recommend to everybody.

Da
Review №76

The people at C&G were professional from the very beginning. They took the time to explain the process and their estimate both in terms of cost and time came to be about half than the other places visited. Their turnaround was quick and on time and the end result was excellent. I would highly recommend their services.

Ka
Review №77

The service is very good they always do a excellent job with fair prices

De
Review №78

Vintage Benz owners, if you have a repair that your dealer is unable to repair due to the type of damage, i.e., or part availability for example, please give C&G Specialty a chance to give you an estimate. Their estimator, Adrian, understood exactly what I meant when I said, This is one of my children. Their front desk manager, Judy, is warm and helpful, genuine.Now to the bodywork: I didnt get to meet their bodywork specialist, but he knew what I wanted which was, Please make my beautiful big diesel look like this never happened. Like most vintage Benz owners, who are more like Grizzly bears with a wounded cub walking into a body shop, I was anxious for the call to pick up my big baby. Within their estimated timeline, and working on Saturday as well, restoring original parts and getting that perfect body line back, shes a long line S Class, there she was, My big baby was back, elegant and beautiful. Their paint shop also knows what it is doing, beautiful paintwork. Thank you C&G, I really appreciate your thoughtfulness and beautiful work. Thank you!

Ja
Review №79

Omar was awesome in servicing my car multiple times! He was super friendly but also informative. I found out I had received very cheap break pads from another mechanic, and Omar suggested specific break pads after asking me about my driving! While Arlington is a little far for me, it’s worth it every time!

Da
Review №80

I am generally skeptical of promises of speed and even more skeptical of actual speed when it comes to car maintenance. My 2013 Tesla Model S desperately needed a wheel refurbishing and Omar from C&G Auto promised a one day turn around of factory grade quality. I dropped the car off on Friday at Noon and picked it up on Saturday at 11am. The wheels indeed looked like they were new out of the box from Tesla. Bravo! Take your care car needs here and speak to Omar. This is my go to place for cosmetic work.

Br
Review №81

After all the stress of a car accident, going to C&G Specialty was the best experience that I have ever had with a repair of any vehicle. C&G specialty will be the only repair shop that I ever go to from now on. The work was immaculate. My car looks like new 😍😍😍!!The Service Manager (Adrian) and the head of the body shop (Jhonny), showed extra care and professionalism that cannot be topped. They took their time to have everything done for me without the need to worry or stress myself with the insurance companies. They definitely went the extra mile with their job. They were awesome! I had a great experience and Im very happy that I chose this location to take care of my vehicle.Thank you very much for the great job guys and I highly recommend this place!!!

Da
Review №82

I am pretty new to the area, so when something happened to my car I was completely lost on where to go. I went to several places to get estimates, and C&G was by far the best place when it came to giving a fair and honest price. They did a fantastic job fixing my car (which got very badly dented up and needed a new paint job). I was so pleased with the result and their customer service is great!

Wi
Review №83

Quality of Service - the staff at C&G did a spectacular job fixing the issues I had with my most recent car. The parts replaced are of good quality and the final outcome looks great. With an older car, with more internal problems, the same comments apply.Customer Service - Yudi is primarily the person you would be in contact with, and you probably wont meet anyone as nice as she is. She is prompt with communicating everything thats going on throughout the process, and she does a great job explaining everything and being the median between you and the insurance companies.My overall experience with C&G has been great. I intend on coming to them with whatever car needs I may have in the future. They are quick with repairs, but dont lack in quality of work. I would highly recommend C&G to anyone.

M
Review №84

This place is an absolute gem. Honest, hardworking, friendly, patient. My insurance was a nightmare to deal with - they persisted and got my damage covered. The repair looks amazing, better than I could have hoped. Recommend 100%!

Tr
Review №85

Service was top notch. They were timely, explained in detail what needed to be repaired, worked with me on price, didnt insist on things I didnt want, and were friendly and responsive. They even ordered a Lyft for me to get home during repairs. Basically the whole package you expect from the industry and a bit more. I took my car in for engine and tire repair and they seemed to fix all the problems satisfactorily. My car is running better than it has in awhile. Im no auto expert but I feel like I got a solid deal for quality work and I would return again for future repairs.

Da
Review №86

These guys are great, they pick up the phone respond to requests, do excellent and affordable work. That expirence can be hard to find in the auto repair industry or can be inconsistent. However these guys hit the mark every time. Dont let the building or limited parking fool you. I would comparable it to a hole in the wall restaurant.

Cy
Review №87

The service is amazing specially if you have Omar. He works with you and he explains what your car has and whats needed to be repair. Hes so nice and respectful. Highly recommend him!

Ma
Review №88

Ive been with C and G for several years now. I have had the best service any customer can ask for. The service department service has been excellent, the customer service is excellent, and yet but not least Mr. Gaven himself has really work with me and is the most amazing, patient, and kind hearted guy. At C and G customers are first and they always make sure of that. Ive never been to a dealership and felt like I was at home. They are very welcoming and the explain every thing to you instead of just love rushing you to sign on the dotted lines. Whenever I have any problems with my vehicles which is rear the auto body department from Mr. Adrian Rosales to Ms. Yudi have always worked around me and is always there at my need. I would never go any where else to purchase my vehicle at my new home C and G. Thank you for everything and I will always be a valued customer. You guys are the best🙂

De
Review №89

My car was hit while parked and I was in need of a Body shop. My car is a 2013 Hyundai and I never was involved in an accident before now. I wanted to make sure I took my car to the best place so I got online, read reviews and made my decision to fix my car at C&G Specialty Auto Repair and Auto Body. I passed by the place before when it was Specialty Auto Body but never had a need to go there. Anyway where do I begin? AMAZING! From the beginning to the middle to the end, I was and I am impressed. When I arrived I went inside to a beautiful and clean office and met Adrian who immediately received my car, made an estimate, took my insurance information and arranged my car rental and he even got me a FREE rental upgrade. I went home without a worry and the next day he called me and emailed me to let me know that everything was handled with Geico insurance and he provided me with a completion date. The car was ready exactly on time and when I arrived they had the car in front ready for me to drive home and I did with smile so when the following day a member of their staff called me to ask if I was pleased with their service and quality, I said I was Amazed !!!!!! I hope to never have another accident but if do, I know where to go.

Je
Review №90

Staff - very pleasant and helpful - truly above and beyond experience! Very accommodating to individual needs and insurance coverage stipulations...Car - made a lot of noise when I brought it in, drives flawlessly now!Highly recommend - will come back!

Bl
Review №91

Really good service. Had a second scratch that happened shortly after my first scratch repair. Adrien was sympathetic and help expedite the repair. They also help repair my bent license plate free of charge. Highly recommend this team. Front desk is very helpful, communicative and responsive.

Ja
Review №92

Very nice work ! I got a bad dent and scratch but they were able to fix in 3-4 days. They did not hesitate to give me feedback and quotes after looking at my dents and scratches. Overall, I am satisfied with the result.

EV
Review №93

This place is top notch in getting you the work you need done unlike those dealerships.I thought I was in real trouble when water flooded into my cabin from the floor. Took it in expecting a large repair bill when the experienced manager took a look and twisted the steering column seal down which became undone. If this was any other place around here I would expect to be created out of so much cash.Do yourself a service and go out of your way for this guy.

Am
Review №94

Amazing auto body shop! Adrian is a joy to work with and my car looks like new. I wholeheartedly recommend C & G. Fast, high quality service with a smile. Adrian went above and beyond to help me.

Ma
Review №95

I am thrilled with the way C&G fixed a bad scratch on my car. It looks like knew and it only took two days. The office staff were courteous and Jhonny, who fixed my car, is the best. The price was unbeatable. I will be coming back and I will make sure to refer others.

Ma
Review №96

I randomly picked this auto shop to help with FOUR separate dents/issues with my car. I was pretty flustered when I arrived because of all my cars issues, but Adrian was SO helpful and accomodating in every way. The help desk was also very nice and ALWAYS answered when I called, and Adrian was always available and helpful when I had a predicament (getting my rental car/finding my insurance claim). He even buffed a scratch off my rental car for me before I returned it just to be nice! My car also looks flawless now and Im so happy and grateful they made it so easy to get so many things fixed. Ill definitely be back.

St
Review №97

One of the best mechanics Ive ever been to. Very flexible, helpful and willing to explain everything. I had Omar working on my car and the guy is an absolute professional. Long story short, I had a dead battery and needed a new one, they were able to assess the situation, allowed me to go get a battery and waited for me (past their hours of operation) to get back and installed my battery for me. No complaints at all from their end, they just wanted my car fixed and working. Absolute gem that I stumbled on and now, I wont take my car anywhere else. Go here!

Mi
Review №98

I don’t often write reviews, but my recent experience with the staff at C&G Specialty Auto Repair is something everyone should know about. C&G provides excellent service and customer satisfaction. My car had been at a local dealership for a few days and when I was finally contacted with the repair quote, I decided to have C&G tow it to their shop. They pick my car from the dealership at lunch time and by the time I finished my dinner the car was ready and it only cost me half of what the dealer was charging. Now that’s service!Please accept this review as my thanks to the entire C&G Specialty Repair team.Keep up the outstanding work,

Ma
Review №99

Great place! Very helpful staff! Exceptional work! They were to replace a rear bumper on my car. Not only they did that, but also my car was washed, polished and vacuumed inside, and it was shining like it was brand new! The insurance screwed up, not letting me know how the payment will be distributed, so the staff of C&G specifically Judy helped to resolve the matter, by submitting a special form to the insurance which I could later sign and email it back to the shop. It helped me to get back in my car right there and then instead of spending money on a rental. Thanks guys for your hard work and excellent customer service!

Br
Review №100

Just went there for an estimate. Their estimate was pricier than the others so far, but they broke it down and printed it out to show you exactly what you are paying for. Also, the guy went into more details and told me more about the repair than the other shops. They seem very honest and upfront. I probably wont end up doing this repair there, but I would definitely go back, they are very professional and have quick and efficient customer service.

Information
28 Photos
100 Comments
4.9 Rating
  • Address:3912 5th Rd N, Arlington, VA 22203, United States
  • Site:http://cgspecialtyauto.com/
  • Phone:+1 703-525-5352
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto repair shop
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–5PM
  • Wednesday:Closed
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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